Resolved
In addition to slippage, AUSFOREX stopped losses maliciously.
Object 
AUS GLOBAL
Issue
Severe Slippage
Requirement
2020031816211517242
Amount
$20(USD)
Time
76day21hour
Mediation Progress
Hong Kong 2020-08-11
Resolved 
Z9
Z9Australia 2020-06-02
Reply AUS GLOBAL
Under the volatile market, we never guarantee that no slippage will occur, nor the size of the slippage range. There are many uncertain factors in the market, causing spreads to expand even slippage to appear. The loss of liquidity cannot guarantee that transactions can be made based on stops. Due to the continuous changes in prices caused by the depth of the market, the price of trading charts is the latest and optimal at that time. Theoretically, when the liquidity decreases or the supply-demand relationship is unbalanced, the optimal price spread of promoting the transaction becomes infinitely widened til the liquidity is lost.
Reply
Hong Kong 2020-05-27
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2020-05-27
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2020-05-26
Start Mediation Z9
Z9In addition to slippage, AUSFOREX stopped losses at the highest or lowest maliciously. I must have it on exposure. At 22:20, May 26th, the lowest price was 1714.69, but which was 1714.32 on AUSFOREX . What’s more, it even stopped loss at 1714.22. I bought long at 1716.5, while AUSFOREX took profit at 1721. Such a garbage platform. There was severe slippage with, such as 70 pips with DJX, 13 pips with NASDAQ. Actually there was only 6 or 4 pips slippage with other platforms. Garbage.
Start Mediation
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