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Global Broker Regulation & Inquiry App
Exposure

15 pieces of exposure in total

Resolved

Can’t receive my withdrawal for 2 months.

At first I applied for a withdrawal in November, but I didn’t receive the money. They told me in middle December that they can’t let me withdraw for now and returned all the money back to MT4. In middle January the next year, the website said it is good to withdraw. Then I applied, but I didn’t receive the money for 2 months until now. The MT4 terminal says the money was not transferred but my balance was zero. I emailed them, but they gave me no reply.

Hong Kong Hong Kong 2019-03-19
Hong Kong Hong Kong 2019-03-19
Unable to Withdraw

Money can’t be withdrawn on RCM, whose staff didn’t deal with the problem

Money can’t be withdrawn on RCM. When I resorted to the staff, they didn’t deal with the problem. The application has long been made without verification. I can contact them via email or email. The public account is also closed. Scam platform

Hong Kong Hong Kong 2019-03-08
Hong Kong Hong Kong 2019-03-08
Unable to Withdraw

RCM platform can not withdraw has been more than three months!

RCM platform can not withdraw for more than three months, platform again and again and again three shirk, today say the dollar tomorrow say the give RMB, and then flee to prepare, now trading room phone, complaint mail has no reply.

Hong Kong Hong Kong 2019-02-12
Hong Kong Hong Kong 2019-02-12
Unable to Withdraw

Unable to withdraw money from RCM

I withdrew money 20 days ago but the money has not arrived. At first, they said the payment channel was under maintenance. Later, they said that US dollar account was opened. No clear answer was given.

Hong Kong Hong Kong 2018-12-15
Hong Kong Hong Kong 2018-12-15
Unable to Withdraw

The MT4 account has been charged for half a month, but the money has not arrived

withdraw a half month and account money deducted.But the funds have not been to the account,i do not know how to return a responsibility

Hong Kong Hong Kong 2018-12-15
Hong Kong Hong Kong 2018-12-15
Unable to Withdraw

The money was withdrawn from RCMa month ago but has not arrived yet

The money was withdrawn from Zhonghao International a month ago but has not arrived yet. They said first that the payment channel was maintained, and later said that they would remit US dollars because of foreign exchange control, but I needed to wait in line for the money.

Hong Kong Hong Kong 2018-12-14
Hong Kong Hong Kong 2018-12-14
Resolved

Payment more than half a month time is not the account, customer service said that the account will arrive this Friday no result

The payment could not be received in more than half a month. The customer service said that the payment received this Friday did not result in remittance. The website background of the platform could not open the link!

Hong Kong Hong Kong 2018-12-09
Hong Kong Hong Kong 2018-12-09
Resolved

The money in MT4 was deducted successful but has not received, and it has been over one week!

The money in MT4 was deducted successful but has not received, and it has been over one week! There was no online customer service personnel on the official website. My complaints were not processed. The phone in transaction room was not answered.

Hong Kong Hong Kong 2018-12-04
Hong Kong Hong Kong 2018-12-04
Unable to Withdraw

The withdrawal hasn’t been received for one week.

The withdrawal applied on December 22nd hasn’t been received for 1 week yet.

Hong Kong Hong Kong 2018-11-29
Hong Kong Hong Kong 2018-11-29
Others

Don’t believe them. All their contact information is fake.

The Wechat number of this platform is in logout status. The company that operates the Wechat number is called “Wuhan Zhongshunchicheng Information Technology Co., Ltd.”. No business at all in the company's registered business scope is related to investment! Also, a Shanghai contact number displayed by the public number is not working! The phone 4006650011 on the website is also not working! I asked the operator to ask, they said that this phone has belonged to a "Beijing Fotao New Material Technology Co., Ltd." since June this year. That is to say, from June to now, they changed their phone number, but did not provide any other effective contact information! The channel that I can now contact the platform is only this mailbox! No other valid contact information! In other words, once your funds have problems, you don't have any effective means to find them. I hope that you will not be fooled by such a scam platform.

Hong Kong Hong Kong 2018-11-29
Hong Kong Hong Kong 2018-11-29
Unable to Withdraw

The withdrawal has not been received in the past week.

The phone does not work. The message is unanswered. The platform has been deducted my balance, but the bank card has not received the money.

Hong Kong Hong Kong 2018-11-28
Hong Kong Hong Kong 2018-11-28
Resolved

My money didn’t arrive after a week!

I applied for a withdrawal on November 17th. On November 19th, the money was cut from MT4, but I didn’t receive it until now. I called them but no one responses. I complained through Email, but no one responses.

Hong Kong Hong Kong 2018-11-23
Hong Kong Hong Kong 2018-11-23
Scam

Expose RCM customer service induction account, eat losses

What happened is like this. In August, QQ was induced by RCM salesman to open an account, into more than 35,000 RMB.Because I don't understand, the salesman took the order in bad faith, and then malicious brush the order, less than four days, nearly all the losses, after verification, the platform belongs to the line operation, no qualification.Is a black platform, especially to expose, but also hope to get help to recover the loss of funds

Hong Kong Hong Kong 2018-10-17
Hong Kong Hong Kong 2018-10-17
Scam

RCM’s analyst gave reverse order recommendations, causing me to lose 67248

Reasons for the incident and complaints: On May 10, 2018, at 14:35 pm, I received a verification message on WeChat from Zhang Ningxuan (WeChat account: shibaigetaiyang) who want to add my account as a friend. After I accepted his invitation, the person began to ask me where I came from and my job. At the beginning, we just talked about something unimportant. Later, I saw her posting photos of gold profits in friends circle. I asked her what it was. Then she introduced me gold futures and boasted how much she could earn in a month. I didn’t care about it at first, then she often intentionally or unintentionally boasted about how much dollars she earned today when we chatted. She often sent some fake profits pictures and asked if I wanted to do invest in. She could introduce me an analyst. On May 17, I opened a real account on RCM(RCM) under her lure (transaction account 100150). Server: RCMarkets-Real), I deposited in 360 dollars, and later she said that the amount of the deposit is too small, so the platform could not assign a analyst to me. She said that if there was no analyst, profits could not be guaranteed and I must lose more and gain less. Later, under her temptation, I successively invested $1,5543.7, and then she assigned me an analyst (WeChat account yumo100323) and gave me the analyst's WeChat. After that, the analyst gave me order advice. I withdrew money as long as I gained. When I lost money, I was asked to trade in an opposite way and locked the position. Sometimes, after he gave me order advice, he did not tell me more, and did not teach me to take a stop loss. I held heavy position.

Hong Kong Hong Kong 2018-10-17
Hong Kong Hong Kong 2018-10-17
Resolved

No one gave responds

The original trading room telephone 400-106-8809 is in the off state. After the trading room telephone 400-665-0011 is connected, but no one answers, and the attribution display is a technology company in Beijing!

Hong Kong Hong Kong 2018-10-16
Hong Kong Hong Kong 2018-10-16
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