No withdrawal processing-Libertex-Exposure-WikiFX

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Home -

Libertex -

Exposure Details -

No withdrawal processing

FX1534366870

Within 1 year

Mexico

Exposure

I was working with the Libertex broker and I hadn't had any problems, I could deposit and withdraw without any issues. However, my profits were less than $1,000.00 USD. But as soon as I managed to make profits, I have $3141.52 USD in my account and since Friday, September 19, 2024, my withdrawal has not been processed. On Tuesday, September 24, 2024, after calling, I received a notification stating that my account was not verified. So I uploaded the verification data. And it said that I would receive a response within 1 to 2 business days. The next day, Wednesday, September 25, 2024, I logged into the application and there was a notification stating that if I didn't add a screenshot of the payment method showing the name of their company, the amount of money deposited, date and time, my email address, the link of the platform where the payment was made, and the logo of the company I used to make the payment, my account would be suspended.

Original

Sin procesamiento de retiro

Estaba trabajando con el broker Libertex y no había tenido ningún problema, podía depositar y retirar sin problema. Eso si mis ganancias eran menores a $1,000.00 USD. Pero apenas logre tener ganancias tengo en la cuenta $3141.52 USD y desde el viernes 19 de septiembre del 2024 no ha procesado mi retiro de dinero. El martes 24 de septiembre del 2024 después de llamar me llego una notificación qué la cuanta qué decía que no estaba verificada. Así que subí los datos de verificación. Y decía que de 1 a 2 días hábiles me darían respuesta. Al día siguiente el miércoles 25 de septiembre seo 2024 me metí a la aplicación y había una notificación qué decía que si no agregaba captura del método de pago donde viniera el nombre de la empresa de ellos, el monto de dinero ingresado, fecha y hora, mi correo electrónico, el link de la plataforma donde se hizo el pago y el logotipo de la empresa que utilice para hacer el pago. Si no agregaba una captura agregando todo eso mi cuenta iba a ser suspendida