The balance of account 300568 on the soolike platform on Friday, August 9th was $1265. I opened a long position of 0.1 lots of gold. On Monday, August 12th, I added another long position of 0.3 lots of gold. Around 22:00 Beijing time on the same day, I made a profit of over $1000. At that time, I planned to set a take profit at $2470 and take a rest. However, I found that I couldn't set it. So I tried to close the position, but I couldn't close it either. I predicted that the trading function of my account was restricted, so I contacted my account manager. The account manager was estimated to be off duty and did not reply. Then I contacted the platform customer service. The platform customer service replied that my account was closed due to abnormality, which was caused by a system error, specifically a conflict of backend system instructions. The platform forcibly closed the position and closed the account based on customer instructions. The remaining funds of $1814 in the account will be refunded to the bank account. I have repeatedly negotiated with the account manager to request the restoration of the account and to view the trading records and account balance, but to no avail. On Wednesday, August 14th, $1972 was returned to my account. I strongly condemn this unjustified suspension of my holding account and demand the restoration of the account to view the trading records and account balance, and to meet the bottom line requirement of replenishing my account balance. At present, I can forgive the platform for the expected high losses caused by the account closure.