I am the owner of account ID: 980541 - My account balance is 28,500 USD, and the floor requires me to deposit money and make enough bets, I will get a refund of part of the lost capital of 17k, when I make enough money. As for the number of lots, the floor asked me to buy 2 lots of XPTUSD, and guaranteed to refund the order of 2 lots of XPTUSD. - After cutting negative 13k for the XPTUSD order, the person at the floor called and informed me that I had to buy 1500 WIG10 bonus shares to legalize the 13k refunded to my account. I did not agree because I had already traded enough shares according to the order. as agreed. - The floor mechanism tells the person that I just go and negative how many floor compensation. As a result, my account was kicked out because the bonus shares had a high margin. It's been nearly 3 months now and I have not received the money back as promised by the floor. Currently, I have been informed that the person who supported my mechanism has quit his job. - There is no one to assist in resolving your application. Called but no one answered the phone to resolve the problem. - I want to know if it is really a mechanism on the floor or a trick of the floor IB to trick investors into taking profits from product codes with high spreads. - No matter what job you do, you have to be sincere, not cheat other people's money to benefit yourself. Everyone needs to post to the community to be alert.