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Unable to withdraw

Anna 14752
3-5 years

Exposure

Please stay away from the Helius Capital platform. Helius Capital platform is a fake platform. They are defrauding customers of their money. Deposits on the platform was very easy, but withdrawals was not possible. I only one time withdrew money from Helius Capital with only one thousand when my account was $220 thounsands USD. After my money on the Helius account grew to $591,557.35USD and I wanted to withdraw money, Helius Capital asked me to pay the risked fund. They said my account was suspected of illegally operating on the platform for profit. Helius Capital's support told me to pay 118,779.47 USDT for verifying the risk control fund, and said that my account can be restored to its normal state. After my payment, Helius FX Account Manager sent me a confirmation letter saying that the customer's account had been restored to normal withdrawal status. Still, when I applied for withdrawal money one day later, they said I had to pay for personal income 22% tax with 81,317.5 USDT. after forcing me to pay personal income tax successfully, Helius Capital had a letter confirming that I could withdraw normally. Still, when I applied for withdrawal, Helius Capital asked me to edit my ID. and then they said, the Helius Capital' system did not recognise my real identity, so I could not withdraw money. Helius asked me to pay an additional $210,000 USDT to verify my real identity. I did not accept such an unreasonable request. and now Helius Capital blocked me from their platform. Originally, the official website of Helius Capital was inaccessible after I paid for my income tax. Helius customer said that the Helius Capital website system was being restored and let me enter their platform via user info. But now, I cannot even contact Helius Capital'customer service. I lost a total of $591,557.35 USD in the Helius account and $200,000USDT in risk ontrol fund and personal income tax, but they said the Helius system didnot recognise me.
Australia 2022-09-05
Unable to Withdraw

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