Overview:
The main business of Trading Partners Global is insurance brokerage, with a focus on facilitating trade through specialized risk management in the logistics and transportation industry. They work with forwarders, customs agents, carriers, and parcels to help them protect the risks inherent in their activities and the risks their clients face when transporting merchandise. Trading Partners Global has developed their own IT solutions to work efficiently and provide a fast response to their clients. They work with the largest insurance companies worldwide and offer extensive experience in handling claims. Their main services include cargo insurance, business storage insurance, liability insurance for freight forwarders and customs agents, and temporary or definitive import bonds. They also offer specialized programs for industries such as oil and gas, providing tailored insurance solutions to meet specific needs.
Services:
Trading Partners Global offers a range of products and services in the field of insurance brokerage for the logistics and transportation industry. Here are some of their main offerings:
Cargo Insurance per Shipment: They provide coverage to protect the cargo of their clients' customers. They offer the convenience of digital issuance of policies with conditions that are superior to the market standard.
Cargo Insurance per Project: This program is designed to provide coverage for specific projects with unique requirements. It offers tailored insurance solutions to meet the particular needs of project-based cargo transportation.
Annual Cargo Insurance: Simplifying administration, this option allows clients to protect their cargo throughout the year. It offers comprehensive coverage and streamlines the insurance management process.
Business Storage Insurance: Trading Partners Global offers insurance coverage to protect the goods of third parties stored in a single warehouse. This provides peace of mind and financial protection against potential losses or damages.
Liability Insurance for Freight Forwarders and Customs Agents: This coverage is designed specifically for freight forwarders and customs agents. It protects them against risks arising from their professional activities, providing financial security and peace of mind.
Temporary or Definitive Import Bonds: These bonds serve as guarantees to fulfill obligations related to import operations. Trading Partners Global offers solutions to ensure compliance with import regulations and mitigate associated risks.
In addition to these core insurance products, Trading Partners Global emphasizes their commitment to offering the best market coverage, favorable deductibles and conditions, security measures tailored to clients' operations, fast claim payment, flexibility to adapt to clients' needs, and a wide range of policy options. They also specialize in developing specific programs for industries such as oil and gas, providing comprehensive coverage and addressing the unique risks associated with these sectors.
Overall, Trading Partners Global aims to provide efficient and effective risk management solutions to their clients in the logistics and transportation industry, backed by their expertise, extensive network, and collaboration with top insurance companies.
Special programs:
Trading Partners Global offers two special programs:
Oil & Gas Program:
Trading Partners Global has developed a specific and comprehensive program to cater to the unique needs of the Oil & Gas transportation industry. They understand that this industry has particular requirements and represents a challenging risk to place and transfer with favorable conditions for clients. Due to the high-risk nature of land transportation in this sector, only a few insurance companies include it in their risk appetite. Trading Partners Global addresses this challenge by focusing on providing solutions for this industry.
In addition to specialized coverage, they recognize that the sector operates with narrow profit margins. Therefore, they understand the sensitivity of cost in insurance contracting. Their program aims to provide a competitive advantage by offering cost savings on a per-liter basis, which can be a significant factor in the overall business competitiveness.
Flexibility in contracting and operation is another key characteristic of Trading Partners Global's Oil & Gas program. They offer the flexibility to cover a client's own products, their customers' products, or projects, whether on a per-trip, annual, or project basis. This adaptability allows them to tailor the program to the specific needs of their clients in the Oil & Gas industry.
To learn more about this program and explore customized solutions, interested parties are encouraged to reach out to Trading Partners Global through their website or by contacting their executives directly.
General Cargo Program:Trading Partners Global has developed a comprehensive and easy-to-understand program for operating Cargo Insurance for General Cargo. They emphasize transparency and aim to eliminate complicated policy conditions, providing their business partners with the confidence that they are a reliable support system.
Their program offers coverage with conditions that surpass market standards, ensuring that the enhanced coverage is transferred to the insured parties. By focusing on delivering superior conditions without compromising cost or benefits, Trading Partners Global helps their business partners generate increased sales and added value for their clients.
Recognizing the wide range of commercial structures within the sector, the General Cargo program is designed to cater to the needs of various stakeholders, including transporters, logistics operators, and customs agents. By offering value-added solutions, Trading Partners Global aims to become a strategic partner, sharing the benefits that insurance sales can generate.
Flexibility is the foundation of the program, allowing partners to insure cargo selectively without the fear of losing coverage. They provide coverage that works without hidden conditions or fine print, ensuring clarity and simplicity.
To learn more about the General Cargo program and how it can benefit your business, you can reach out to Trading Partners Global through their website or by contacting their executives directly.
Please note that for detailed and specific information about the programs, it is advisable to directly contact Trading Partners Global through the provided channels.
Pros and cons:
Pros of Trading Partners Global:
Specialized Expertise: Trading Partners Global focuses on the logistics and transportation industry, allowing them to have in-depth knowledge and understanding of the specific risks and challenges faced by their clients. This expertise enables them to provide tailored insurance solutions.
Comprehensive Coverage: They offer a wide range of insurance products and services to cover various aspects of the logistics and transportation business, including cargo insurance, liability insurance, and import bonds. This comprehensive coverage helps protect clients against potential financial losses.
Strong Industry Relationships: Trading Partners Global works with the largest insurance companies worldwide. Partnering with reputable insurers allows them to offer their clients reliable coverage backed by the financial strength of established industry players.
Efficient IT Solutions: The company has developed its own IT solutions, which enable them to operate in a dynamic and efficient manner. This efficiency translates into faster response times and enhanced customer service.
Flexibility and Customization: Trading Partners Global understands that each client's needs may vary, and they strive to offer flexible insurance solutions that can be tailored to specific requirements. This adaptability allows them to meet the diverse needs of their clients effectively.
Cons of Trading Partners Global:
Limited Geographical Reach: While Trading Partners Global may have a strong presence in certain regions or markets, their services may be limited in terms of geographical coverage. Clients operating outside their service areas may need to seek alternative insurance brokerage options.
Industry-Specific Focus: While their specialization in the logistics and transportation industry is a strength, it may limit their ability to cater to clients outside this sector. Businesses in other industries may need to explore alternative insurance providers with broader expertise.
Pricing Considerations: As with any insurance brokerage, the cost of coverage is an important factor to consider. While Trading Partners Global aims to offer competitive pricing, clients should assess the cost-effectiveness of their services compared to other available options.
Reliance on External Insurers: Trading Partners Global collaborates with insurance companies to provide coverage. While this allows them to access a wide range of products, their clients' satisfaction and claims handling may be influenced by the policies and practices of these external insurers.
Lack of Information on Claims Handling: The information provided does not specify the details of Trading Partners Global's claims handling process. Clients may want to inquire about their claims handling procedures, turnaround times, and overall customer experience in this aspect.
It's important to note that the pros and cons mentioned above are based on the information provided and general considerations for insurance brokerages. Clients should conduct their own due diligence and evaluate Trading Partners Global based on their specific needs and requirements.
Customer Support:
Based on the provided contact information and message, it appears that Trading Partners Global offers customer support through multiple channels. Here's a description of their customer support:
Contact Options: Trading Partners Global provides several means of contact for customer support. These include phone and email.
Phone Support: Clients can reach out to Trading Partners Global by calling their main phone number, +52 81 8363 3960. However, due to the COVID-19 pandemic, their office phone is being answered in a limited capacity. Instead, clients are encouraged to send a message, and the company will share direct contact numbers for further assistance.
Email Support: Clients can also contact Trading Partners Global by sending an email to conecta@tpglobal.com. This offers an alternative method for communication, allowing clients to share their inquiries, concerns, or requests in writing.
Response Time: The response time for customer support inquiries may vary depending on the nature and urgency of the request, as well as the availability of staff members. However, Trading Partners Global aims to provide timely and efficient support to their clients.
Personalized Assistance: Trading Partners Global's customer support team is likely to offer personalized assistance to address client needs and provide guidance regarding insurance coverage, policy inquiries, claims assistance, or any other relevant concerns.
It's important to note that the specifics of Trading Partners Global's customer support practices may be subject to change or vary over time. For the most accurate and up-to-date information, it is recommended to directly contact Trading Partners Global through the provided contact options or by submitting a message through their online form.
Summary:
Trading Partners Global is an insurance brokerage specializing in risk management for the logistics and transportation industry. Based in Monterrey, Mexico, they offer a wide range of insurance products and services to protect the cargo, operations, and liabilities of their clients in the industry. With a focus on providing superior coverage and efficient customer service, they work with forwarders, customs agents, carriers, and parcels to help manage the inherent risks of transporting merchandise.
Trading Partners Global stands out with their expertise in the field, developed IT solutions for streamlined operations, and strong partnerships with leading insurance companies worldwide. They offer specialized programs for industries such as Oil & Gas, addressing the unique challenges and risks faced in these sectors. Additionally, their General Cargo program simplifies cargo insurance with comprehensive coverage, transparency, and a focus on generating value for their business partners.
Prospective clients can expect Trading Partners Global to provide tailored insurance solutions, competitive pricing, flexibility in coverage options, and a commitment to exceptional customer service. While their main office is located in Monterrey, their customer support may be limited due to remote work during the pandemic. Overall, Trading Partners Global aims to be a trusted partner in mitigating risks and providing reliable insurance solutions for businesses in the logistics and transportation industry.
FAQs:
Q1: What industries does Trading Partners Global specialize in?
A1: Trading Partners Global specializes in the logistics and transportation industry, offering risk management and insurance solutions tailored to the specific needs of businesses in this sector.
Q2: What types of insurance coverage do they provide?
A2: They provide a range of coverage options, including cargo insurance per shipment, cargo insurance for projects, annual cargo insurance, business storage insurance, liability insurance for freight forwarders and customs agents, and temporary or definitive import bonds.
Q3: Where are Trading Partners Global's offices located?
A3: Their main offices are located in Monterrey, Mexico. The address is Pedro Ramirez Vazquez 200-8 Piso 10, Colonia Valle Oriente, San Pedro Garza García, NL, Mexico, CP 66269.
Q4: Do they offer customer support during the pandemic?
A4: Yes, they continue to offer customer support; however, due to the COVID-19 pandemic, their office phone is being answered in a limited capacity. Clients are encouraged to send a message, and Trading Partners Global will share direct contact numbers for further assistance.
Q5: How can I get in touch with Trading Partners Global?
A5: You can contact them by phone at +52 81 8363 3960 or by email at conecta@tpglobal.com. Additionally, you can reach out to them through the contact form available on their website.