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The WikiFX Score of this broker is reduced because of too many complaints!

ZOENOVA

United Kingdom|2-5 years|
Suspicious Regulatory License|Suspicious Scope of Business|High potential risk|

https://zoenovas.com/en

Website

Rating Index

Contact

(+44) 161 818 9959
service@zoenovas.com
https://zoenovas.com/en
Unit G25, Waterfront Studios, 1 Dock Road, London, E16 1AH, UK
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

No valid regulatory information, please be aware of the risk!

VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Warning: Low score, please stay away!
2024-12-21
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
2

Basic information

Registered region
United Kingdom
Operating period
2-5 years
Company Name
ZOENOVA GROUP LIMITED
Abbreviation
ZOENOVA
Company employee
--
Customer Service Email Address
service@zoenovas.com
Contact number
441618189959
Company website
Company address
Unit G25, Waterfront Studios, 1 Dock Road, London, E16 1AH, UK
Keywords 4
2-5 years
Suspicious Regulatory License
Suspicious Scope of Business
High potential risk

FX4216541651

Canada

When you want to withdraw money, the platform prompts you to make a series of needless payments.I put in 32,000 over time and gained some interest.However, I have been unable to withdraw even the smallest amount from my account.I paid the required taxes and withdrawal fees, but their customer service merely claims that my account is experiencing a one-of-a-kind problem.Since April 22, I haven't heard from them, My withdrawal was forced out on May 26th by Traceasset(traceasset.org). People losing their hard-earned cash to Zoenova is a bit unjust.I strongly encourage you to avoid this deceptive company.

Exposure

2022-05-31

FX3395128970

Australia

Unable to withdraw after paying "taxes"Changed their name from Anderfx to Anderfix to Zoenova.com to Zoenova.io Unable to make contact with anyone.

Exposure

2022-05-29

Lê Ngọc Hưng

Vietnam

Hello investors, I am an investor participating in Zoenovas. From March 19, I can no longer access the official website of the broker, which means I cannot withdraw the remaining money in my account. My transaction was fine before. You can see my transaction history on the broker in the picture. But it is very suspicious that after the official website went down, a similar website in terms of the same name and logo appeared. I think this is zoenova's new website but they refuse to accept responsibility to investors.Old website: zoenovas.com New website: zoenova.io. The rest of my money in my account is still there and there is no way to get it out, and I also received no response from the broker, no notification of the website closing and shutting down. And this may continue in the future

Exposure

2022-03-26

Lê Ngọc Hưng

Vietnam

Hello everyone, I have been investing in forex on Zoenava for a while. On March 19, I withdrew my money and did not receive any feedback from the product. That evening, the exchange's website was deleted and could no longer be accessed. Up to now, I still have not received any response from the exchange and cannot access the website anymore. I have been trading on the exchange for quite a while, as you can see in the photo that I still successfully withdraw on January 21. Everything was fine until 3/18. Zoenova performed the act of closing the platform without notice and all my remaining money.

Exposure

2022-03-22

4
Account Information
Website
Company Summary
Review

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Official website

Website

  • zoenovas.com

    Server Location

    United States

    Website Domain Name

    zoenovas.com

    Server IP

    104.21.4.212

Company Summary

General Information & Regulation

ZOENOVA is an online broker registered in United States, offering diversified trading products including currencies, commodities, indices, as well as leverage up to 1000:1.

Market Instruments

Tradable financial instruments available on the ZOENOVA platform is rather limited, only with four classes, forex currency pairs, stocks commodities and indices.

Minimum Deposit

ZOENOVA offers four trading accounts: Classic, ECN, Fix and Pro. The minimum initial deposit required by this broker is immensely high, reaching up to $1000.

Leverage

When it comes to trading leverage available, the maximum leverage offered by this broker is super high, reaching up to 1:1000.

Spreads & Commissions

ZOENOVA claims that it offers super low spreads for traders, but it does not provide specific spreads on particular instruments. Besides, the ECN account requires a commission of $10 per lot.

Trading Platform Available

In terms of trading platform, what ZOENOVA offer is not the industry-recognized MT4 or MT5 trading platform. It is just an App available for mobile devices and computer.

Deposit & Withdrawal

What payment methods traders can use to fund their accounts is not disclosed. Most brokers support some common funding options like Wire transfer, Visa, Mastercard, Skrill and Neteller. Please note that the minimum withdrawal amount required by ZOENOVA is $15.

Customer Service

The ZOENOVA customer support service team can be reached through telephone (+44 161 818 9959), Email (service@zoenovas.com), as well as some social media platform, like Facebook, Twitter, Linkedin and Instagram.

Keywords

  • 2-5 years
  • Suspicious Regulatory License
  • Suspicious Scope of Business
  • High potential risk

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