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Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

FxPro

United Kingdom|15-20 years| Benchmark B|
Regulated in United Kingdom|Market Making(MM)|MT4 Full License|Global Business|High potential risk|

https://www.fxpro.com/

Website

Rating Index

Benchmark

Benchmark

B

Average transaction speed (ms)

257.9 Great

MT4/5

Full License

FxPro.com-Demo01

MT4
305

Influence

AA

Influence index NO.1

Russia 8.08
The WikiFX Score of this broker is reduced because of too many complaints!

Benchmark

Speed:AAA

Slippage:D

Cost:AA

Disconnected:AA

Rollover:B

MT4/5 Identification

MT4/5 Identification

Full License

305
Server Name
FxPro.com-Demo01 MT4
Server Location

Influence

Influence

AA

Influence index NO.1

Russia 8.08
Surpassed 74.90% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 (0) 203 151 5550
support@fxpro.com
https://www.fxpro.com/
13-14 BasinGhall STreeT CiTy OF London EC2V 5BQ UNITED KINGDOM
VPS Standard
No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
WikiFX Risk Alerts
2025-01-16
  • The number of the complaints received by WikiFX have reached 27 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

Basic Information

Registered region
United Kingdom
Operating period
15-20 years
Company Name
FXPRO UK Limited
Abbreviation
FxPro
Company employee
--
Customer Service Email Address
support@fxpro.com
Contact number
004402031515550
Company website
Company address
13-14 BasinGhall STreeT CiTy OF London EC2V 5BQ UNITED KINGDOM

FX2029778710

Vietnam

I participate in trading at FxPro with the following data: Application: Fx Pro Location: Vietnam Topic: Withdrawal Balance: 120,500,000 VND. It has been 1 month and FxPro has not yet paid my trading amount. All obligations have been fulfilled, advisory fees, taxes, and the opening of a large account have been paid. But FxPro has not fulfilled its obligation to pay my rights. I have used up 120,000,000 VND to resolve this issue and withdraw my money.

Exposure

Two days ago

Heri192

Indonesia

I participate in trading at FxPro with the following data: ID: 571768 Investor: HERI YANTO Application: Fx Pro Location: Australia Subject: Fund Withdrawal Balance: 2,511,139,876 IDR. It has been 5 months and FxPro has not paid my trading funds yet. All obligations have been fulfilled, consultant fees, taxes, and the requested large account opening have been paid. But FxPro has not fulfilled its obligation to pay my rights. I have spent Rp 1.3 billion to handle this and withdraw my funds.

Exposure

01-03

primo951

Egypt

I deposited to their local wallet and the amount was deducted from my wallet and the deposit was rejected by fxpro. He spoke to me and they told me that it had not arrived. He spoke to my bank and he assured me that it had not arrived. The money was sent successfully. I confirmed this and sent them an account statement. So far, the money has not been sent to me.

Exposure

2024-06-04

Min Chun

Vietnam

On April 6, 2024, I had a specific withdrawal transaction of 76 USD (equivalent to 1,895,261.40 VND), but until today, April 8, 2024, I still have not received the money even though I contacted you. support department and approved the money transfer but did not receive the money or a proper answer. I also sent an email but received no response. Please return my money.

Exposure

2024-04-08

mamun3141

Bangladesh

suddenly shwoing account close & all balance vanish. no reply my email. fully scammer.

Exposure

2024-02-26

atillaelmas27

Turkey

I can't get paid, I can't withdraw my moneyI worked as a partner and they didn't pay me the wages I deserved.

Exposure

2024-02-22

FX2526406275

Indonesia

This broker is a fraud, this broker's rating is fake. My complaints were ignored and my trading and instead they considered my trading behavior to be abusive. They also threatened to close my profile. I have traded at several brokers but this is the first time I have experienced something this bad. Never trust and use this broker.

Exposure

2024-01-11

FX2526406275

Indonesia

This broker is a fraud, this broker's rating is fake. My complaints were ignored and my trading behavior was instead considered abusive. And they threatened to close my account. I have traded at several brokers and this is the first time I have experienced this very bad thing. Never trust and use this broker

Exposure

2024-01-09

chernobuk111

Ukraine

I traded on Bitcoin with pending orders using pins. The profit was $3,535. After that, my account was disconnected from trading and after a few hours, all the money was withdrawn, leaving $3.5. They explained that the trades were canceled because the opening/closing of positions was not possible at the market price. Naturally, they sent a letter with an apology. In short, they stupidly robbed my deposit.

Exposure

2023-10-16

Husret

Turkey

The withdrawal I made on 28/06/2023 still has not been credited to my account. They said that they send it persistently, but in the conversations I made with my bank on different dates, they stated that they were inquired from the company and they did not carry out the transfer process. They said that your payment will be in your account within 2 to 7 working days. I think the platform is attempting to cheat. I beg you to assist.

Exposure

2023-07-14

atillaelmas27

Turkey

I did not receive the payment credited to my account from the institution, no explanation was given. My account and balance is here: https://direct.fxpro.mu/en/ partners-home

Exposure

2023-06-08

yayalatifo5

South Africa

I deposit 12usd in fxpro I trade but I did not receive any profit

Exposure

2023-04-25

FX3562824277

Malaysia

Today morning I have deposit 250 usd in my account 78671442,then I got a free credit 250 usd in my account, since last two week I deposit I get the extra 100 percent credit usd is with support margin but until today they told me the 100 percent credit is not support margin anymore, Total I open 5 trade for gold trading today, the first trade that stop out from the broker is because already over the 50 percent of margin this I can accept, but I got another 4 trade in profit suddenly this broker stop out after 4 hour, reason say that is higher margin and give me the fucking excuse say already email told me about this higher margin, from morning until night I diden receive any email, when the broker stop out my another 4 trade that time, my account stil got enough equity and margin to support but the broker say I over margin, I already miss the 360 pips since I morning open the trade and set the tp, please stop using fxpro this broker, cheat and scam

Exposure

2023-04-15

DIPA CELL

Indonesia

I can't access the MT4 application and account, even though there are open transactions

Exposure

2023-03-12

FX3712069584

Germany

Hello, I invested 1,000.00 Euro and after 7 days of trading FxPro refuse to sent my profit. They said that because 40 investors lost all their money all the others, including me, must pay so called Service Fee, almost 1,600.00 Euro, so the 40 investors who lost all their money will get compensated, otherwise the profit won't be paid to me. It was never mentioned at the beginning of our collaboration of this so called Service Fee. In my point of view this company can't be trusted anymore Please help me at least recover my 1,000.00 Euro I've invested.

Exposure

2023-03-07

FX4272676361

Colombia

All the operations were done by myself. They creating a fraud ecosystem for anyone who invested. I deposited more than 189104 pesos. Help.

Exposure

2021-11-03

FX1494286021

United States

I deposited 205R but the investment disappeared after operation. Please help.

Exposure

2021-10-11

FX2046354843

Philippines

They stole my money. I have contacted customer care but they have just been taking round and round. This is the worst broker i have done business with in my whole trading career.

Exposure

2021-09-15

FX3182547562

Venezuela

These people are dedicated to rob people, like in my case 15000$ and there is no answer, they leave some numbers, I wrote and called and they don't answer.

Exposure

2021-09-14

FX2681578713

Philippines

please, do my withdrawl. i am working hard in my client account daily!! this is my comission. account :16052609 2021-05-27 WCG0M06JD7OQLB6O Withdrawal – Credit Card $503.54 account: 16052609 2021-04-19 WLMMBFCQ0IOON0FL Withdrawal – Neteller $98.00

Exposure

2021-09-11

127
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Benchmark

Average transaction speed(ms)
257.9 Great
The highest transaction speed(ms)
205
The highest speed of opening positions(ms)
205
The highest speed of closing position(ms)
211
The lowest speed of opening positions(ms)
503 Perfect
The lowest speed of closing position(ms)
639 Great
0USD/Lot
20.49USD/Lot Perfect
Long: -8.15USD/Lot    Short: 2.15USD/Lot
Long: -28.06USD/Lot    Short: 7.23USD/Lot Poor
Average slippage
0.1
Maximum transaction slippage
3 Great
Maximum positive slippage
1 Poor
Maximum negative slippage
3 Great
Average disconnection frequency (times/day)
0.2 Perfect
Average reconnection time (millisecond/per request)
18.9
Ranking: 84 / 120
Test user 365
Orders 2,627
Ocuppied margin $458,314 USD
Data Source
WikiFX Data provide
Updated: 2025-01-14 01:00:00

Total Margin Trend

VPS Region User Products Closing time
Taipei 927*** EURUSD 01-15 17:02:26
Singapore 856*** GOLD 01-15 16:48:01
Bangkok 739*** GOLD 01-15 16:40:46

Stop Out

0.70%

Stop Out Symbol Distribution

6 months

Sources
Language
Mkt. Analysis
Creatives

Website

Most visited countries/areas

  • Russia
  • Netherlands
  • Nigeria
  • South Africa
  • fxpro.it

    Server Location

    United States

    Website Domain Name

    fxpro.it

    Server IP

    45.60.93.11

  • fx-pro.website

  • fxprotr.market

Company Summary

FxProBasic Information
Founded2006
HeadquartersLondon, UK
RegulationCySEC, FCA, CNMV
Tradable AssetsForex, indices, shares, futures, energy, metals, crypto
Demo Account
Minimum Deposit$100
LeverageUp to 1:200
Payment MethodBank transfer, Visa, Maestro, MasterCard, Skrill, Neteller, etc. (vary by the company)
Trading PlatformFxPro Mobile App, MT5, MT4, cTrader, FxPro WebTrader
Customer Support24/5 - live chat, call back form, phone, email:info@fxpro.com, WhatsApp, Telegram, Messenger, FAQ
Education ResourcesKnowledge hub

FxPro Information

Founded in 2006, FxPro is a reputable UK-based broker, offering trading on forex, indices, shares, futures, energy, metals, and crypto via the popular MetaTrader 4 (MT4), MetaTrader 5 (MT5) and cTrader platforms, as well as its proprietary platform, FxPro WebTrader and FxPro Mobile App. In addition to its trading services, FxPro provides clients with a comprehensive knowledge hub, which contains all kinds of educational resources, friendly for both beginners and professionals.

FxPro's homepage

Is FxPro Legit?

Yes, FxPro is regulated by several reputable financial regulatory bodies in different jurisdictions where it operates. These regulatory bodies ensure that FxPro adheres to strict standards of financial stability, security, transparency, and fair trading practices.

FxPro Financial Services Limited is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) with license No. 078/07 and Comisión Nacional del Mercado de valores (CNMV) with license No. 1722.

Regulated by CySEC
Regulated by CNMV

FxPro UK Limited is authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom, with license No. 509956.

Regulated by FCA

Pros & Cons

ProsCons
  • Regulated by FCA, CYSEC, and CNMV
  • Clients from the USA, Iran and Canada are not allowed
  • Multiple choices of trading platforms to choose from
  • Limited customer support availability on weekends
  • Multiple account funding and withdrawal options
  • Negative balance protection for retail clients
  • Demo accounts offered

Market Intruments

FXPro offers a diverse range of trading instruments to its clients, including forex, indices, shares, futures, energy, metals, and crypto. The broker offers over 70 currency pairs, including majors, minors, and exotic pairs, with competitive spreads starting from 0 pips. In addition, it also provides a variety of indices, such as S&P 500, NASDAQ, DAX, and FTSE 100, among others. The broker also offers commodities such as gold, silver, oil, and gas, along with futures contracts on indices, energies, and metals. Lastly, FXPro provides traders with access to more than 150 stocks of some of the largest companies globally, such as Apple, Amazon, Google, and Facebook, among others.

Market Intruments

Account Type

Apart from demo accounts, FXPRO offers three types of live accounts: Standard, Raw+, and Elite accounts.

The Standard Account is designed for traders seeking a straightforward and cost-effective trading experience. With a minimum initial deposit of $100. The account offers FX trading with spreads starting from 1.2 pips for major currency pairs like EURUSD, GBPUSD, and USDJPY, with an average spread of 1.5 pips. Gold and Bitcoin trading are also available, with competitive spreads.

The Raw+ Account caters to traders seeking tighter spreads and more transparent pricing. With a minimum initial deposit of $1000. The account offers raw spreads for FX, starting from 0 pips for major currency pairs, with an average spread of 0.2 pips, plus a commission of $3.5 per side. Gold and Bitcoin trading are also available with competitive raw spreads and commissions.

The Elite Account is designed for high-volume traders and requires a minimum initial deposit of $30,000 within two months. Similar to the Raw+ Account, it offers raw spreads for FX, Gold, and Bitcoin trading, with commissions of $3.5 per side. Additionally, traders can benefit from rebates starting from $1.5 per lot traded.

All account types support trade sizes from 0.01 lots, and provides access to the MT4/MT5 platforms with a swap-free option for Islamic accounts.

Account comparison

FXPro offers a free and 180-day life span demo account that enables traders to test their trading strategies and get a feel for the platform's features and functionality without risking any real money. The demo account comes with virtual funds that can be used to trade various financial instruments, including forex, commodities, indices, and shares.

With FXPro's demo account, traders can familiarize themselves with the platform's trading tools and resources, such as the advanced charting package, market news and analysis, and risk management tools. Traders can also practice their trading skills and test out new trading strategies in a risk-free environment.

account-types
account-types

How to Open an Account?

The process of opening an account with FXPro is a streamlined and uncomplicated endeavor, which aims to provide a smooth onboarding experience for traders.

Step 1: First, you need to visit the broker's website and click on the 'Register' button.

Click on the 'Register' button

Step 2: Then, you will then be directed to a page where you need to fill out a registration form with your personal information, including your country of residence and email address. You will also need to create a unique password.

open-account

Step 3: Once you have submitted your registration form, you will be prompted to verify your email address by clicking on a verification link that will be sent to your inbox. After verifying your email, you can then proceed to complete the verification process by providing additional information, such as your ID and proof of address.

Step 4: Once your account has been verified, you can then proceed to fund it with the minimum required deposit. FXPro offers a variety of payment methods, including bank transfers, credit/debit cards, and e-wallets. You can choose the payment method that best suits your needs and preferences.

Step 5: After funding your account, you can then start trading by logging into the FXPro trading platform with your account credentials. If you are new to trading, it is recommended that you first practice on the demo account to get a feel of how the platform works before risking your real money.

Leverage

FXPro offers competitive leverage ratios for different trading instruments to help traders maximize their trading potential. For forex majors, forex minors, spot metals (Gold, Silver, Platinum and Palladium), spot major indices, spot energies, and futures energies, the broker offers a high leverage of up to 1:200. For other instruments such as crypto and shares, the leverage ranges from 1:20 to 1:50, depending on the specific asset class. You can find more specific info in the screenshot below.

Leverage

Spreads & Commissions

FXPRO offers variable spreads that can vary depending on the market conditions and the asset being traded. The spreads offered by FXPRO may appear to be on the higher side, with the EUR/USD pair starting from 1.5 pips, GBP/USD from 2.1 pips, WTI spreads from 60 pips, Gold from 36 pips, and BTC from 6251 pips.

In terms of commissions, FXPRO offers commission-free trading for most instruments, except for share CFDs, which are subject to a commission of 0.05% of the transaction value.

Trading Platform

FXPro provides traders with a variety of robust and user-friendly trading platforms to choose from, including the popular MetaTrader 4 and 5 (MT4 and MT5) platforms, as well as their proprietary FXPro Trading Platform and the advanced cTrader platform.

MT4 and MT5 are widely recognized as the industry standard in forex trading platforms, providing traders with a comprehensive range of analytical tools, customizable indicators, and automated trading capabilities. FXPro's proprietary trading platform, on the other hand, offers a user-friendly interface with advanced charting capabilities and built-in risk management tools.

For traders looking for a more advanced trading experience, cTrader offers a range of sophisticated features such as level 2 pricing, advanced order types, and algorithmic trading capabilities.

Trading Platform
Trading Platform

Deposit & Withdrawal

The minimum deposit is $100. Clients can deposit funds through various methods, including bank transfer, broker-to-broker transfer, VISA, MasterCard, Maestro, and MasterCard. Withdrawals can also be made using the same methods.

It is important to note that while the broker does not charge deposit and withdrawal fees, bank transfers may attract fees from the bank or intermediary bank, and credit card withdrawals may incur a 2% fee on the withdrawal amount.

deposit-withdrawal

FXPro Financial Services Ltd accepts the payment methods mentioned previously, such as Bank Transfer, Broker to Broker, VISA, MasterCard, and Maestro. Additionally, it also supports e-wallet payment methods including PayPal, Neteller, and Skrill.

deposit-withdrawal

Customer Support

FXPRO offers 24/5 customer support to via live chat, call back form, phone, email: info@fxpro.com, WhatsApp, Telegram, Messenger.

Contact info

In addition to the above channels, FXPRO has an extensive FAQ section on its website that covers a wide range of topics related to trading, account management, and other services provided by the broker. Clients can access the FAQ section by clicking on the “FAQ & User support” tab on the broker's website.

FAQ & User support

Educational Resources

FXPro provides clients with a knowledge hub for basic and advanced education, fundamental and technical analysis, and more. So wether you are a beginner or a professional trader, you can learn here.

Knowledge hub

FAQs

Is FXPro a regulated broker?

Yes, FXPro is a regulated broker. It is authorized and regulated by several top-tier financial authorities, including the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the Comisión Nacional del Mercado de valores (CNMV) in Spain.

What trading instruments are available at FXPro?

FXPro offers forex, commodities, indices, futures, and shares. Clients can trade over 70 currency pairs, as well as gold, silver, crude oil, and other popular commodities.

Does FXPro offer a demo account?

Yes, FXPro offers a demo account that allows clients to practice trading in a risk-free environment with virtual funds.

What payment methods does FXPro accept?

FXPro accepts bank transfers, credit/debit cards, and e-wallets such as PayPal, Skrill, and Neteller.

What trading platforms does FXPro offer?

FXPro offers FxPro Mobile App, MT5, MT4, cTrader, FxPro WebTrader.

Risk Warning

Online trading carries substantial risk, potentially leading to the total loss of invested funds. It may not be appropriate for all traders or investors. It's crucial to fully comprehend the associated risks before engaging in trading activities. Additionally, the content of this review is subject to change, reflecting updates in the company's services and policies. The review's creation date is also relevant, as information could have become outdated. Readers should confirm the latest information with the company prior to making any investment decisions. The responsibility for utilizing the information provided herein lies exclusively with the reader.

Keywords

  • 15-20 years
  • Regulated in United Kingdom
  • Regulated in Cyprus
  • Market Making(MM)
  • Straight Through Processing(STP)
  • MT4 Full License
  • MT5 Full License
  • cTrader
  • Global Business
  • High potential risk

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United States
※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
Cooperation:fxeyevip@gmail.com