General information and regulations of TopFX

Established in 2010, TopFX is an online Forex broker regulated by CYSEC, FCA and FSA at present.

TopFX is a reputable brokerage firm established in Cyprus. It caters to individual retail traders, institutional investors, and professional traders worldwide. They offer a wide range of financial services, including Forex, Indices, Shares, Metals, Energies, Cryptocurrencies, ETFs, and more. Traders can choose from multiple account types with spreads starting from 1.0. The maximum leverage is 1:1000, allowing traders to amplify their positions. TopFX provides a seamless trading experience through their advanced platforms, MetaTrader 4 (MT4), and cTrader, available on desktop, web, and mobile devices.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. We will also briefly summarize the main advantages and disadvantages so that you can understand the broker's characteristics at a glance.

Is TopFX legit or a scam？

Yes, TopFX Global Ltd is a company registered under the Laws of Seychelles with registration number 8424819-1 and licensed by the Financial Services Authority (FSA) of Seychelles with a Securities Dealer License No: SD037.

Another regulated entity within the group: TopFX Ltd is registered as a Cyprus investment firm (CIF) and licensed by the Cyprus Securities and Exchange Commission (CySEC) under licence number 138/11 in accordance with the Markets in Financial instruments Directive (MiFID II).

Pros and Cons

TopFX offers several advantages to traders. Firstly, they provide a diverse range of market offerings, allowing traders to access various financial instruments. Additionally, TopFX offers competitive spreads, ensuring cost-effective trading. The platform is equipped with advanced trading platforms, offering advanced features and tools for enhanced trading experiences. Furthermore, TopFX is regulated, providing a secure and reliable trading environment. Traders can also choose from flexible account options to suit their individual needs. However, it's worth noting that TopFX has limited educational resources and no fixed spread accounts. Customer support channels are also limited, and there are no social trading features or guaranteed stop loss orders available.

Market instruments

TopFX offers investors access to conventional and popular tradable financial instruments on global financial markets, mainly Forex (more than 60 currency pairs), indices, stocks, metals (gold, silver, platinum, palladium), energy, cryptocurrencies, ETFs, etc.

1. Forex: TopFX allows traders to participate in the foreign exchange market, offering a wide selection of currency pairs. Traders can speculate on the price movements between major, minor, and exotic currency pairs, taking advantage of the volatility and liquidity of the Forex market.

2. Indices: TopFX provides trading opportunities on major global stock indices, such as the S&P 500, NASDAQ, FTSE 100, and Nikkei 225. Traders can speculate on the overall performance of a specific stock market rather than individual stocks, based on their analysis and market insights.

3. Shares: TopFX offers access to a variety of shares from global markets. Traders can invest in individual company stocks, such as Apple, Google, or Amazon, and take advantage of the price movements of these shares.

4. Metals: TopFX allows trading in precious metals like gold, silver, platinum, and palladium. These metals are often considered safe-haven assets and can be used as a hedge against inflation or economic uncertainties. Traders can speculate on the price fluctuations of these metals.

5. Energies: TopFX provides trading opportunities in energy markets, including oil and natural gas. Traders can participate in the price movements of these energy commodities, which can be influenced by geopolitical events, supply and demand dynamics, and other market factors.

6. Cryptocurrencies: TopFX offers trading in popular cryptocurrencies like Bitcoin, Ethereum, Litecoin, and Ripple. Traders can take advantage of the high volatility and liquidity of the cryptocurrency market, speculating on the price movements of these digital assets.

7. ETFs (Exchange-Traded Funds): TopFX allows traders to invest in ETFs, which are investment funds traded on stock exchanges. These funds are composed of a basket of assets, such as stocks, bonds, or commodities. Traders can gain exposure to a diversified portfolio of assets by trading ETFs.

8. Range of Markets: In addition to the above instruments, TopFX provides access to a wide range of other markets, allowing traders to explore various trading opportunities. These markets may include commodities, bonds, options, futures, and more.

Spreads and commissions for trading with TopFX

TopFX offers competitive spreads and commissions across its three account types: Zero Account, Raw Account, and VIP Account. The Zero Account features spreads starting from 1.0, while the Raw Account offers incredibly tight spreads starting from 0.0. For the VIP Account, spreads start from 0.2. Both the Zero Account and the VIP Account come with zero commissions, allowing traders to focus solely on the spreads. On the other hand, the Raw Account charges a commission of $2.75 per lot traded. These flexible options cater to traders of various strategies and preferences, ensuring cost-effective trading conditions at TopFX.

Account Types for TopFX

Demo Account: TopFX does not provide a demo account that allows you to try out the financial markets without the risk of losing money.

Live Account: TopFX provides three distinct types of trading accounts to cater to the diverse needs of traders: Zero Account, Raw Account, and VIP Account.

The Zero Account is an ideal choice for traders looking for competitive spreads without any commission charges. With spreads starting from 1.0 pip and zero commission, this account offers a cost-effective trading solution. The minimum deposit requirement of $500 ensures accessibility for traders at different levels, while the maximum leverage of 1000:1 provides flexibility in managing trading positions.

For traders seeking the tightest spreads and direct market access, the Raw Account is a suitable option. With spreads starting from 0.0 pip and a commission of $2.75 per lot traded, this account offers ultra-low-cost trading. The minimum deposit of $5000 reflects a higher commitment level, attracting more experienced traders. Additionally, the account provides a maximum leverage of 1000:1, allowing traders to amplify their trading potential.

The VIP Account is designed for high-volume and high-net-worth traders who require personalized support and exclusive features. With spreads starting from 0.2 pip and zero commission, this account offers competitive trading conditions. The minimum deposit requirement of $50,000 ensures that only elite traders can access the VIP Account, providing a tailored trading experience. The maximum leverage of 1000:1 enables traders to maximize their capital efficiency.

How to open an account？

The account opening process with TopFX is straightforward and can be completed in a few simple steps:

1. Registration: Visit the TopFX website and click on the “Open Account” or “Register” button. You will be directed to a registration form where you need to provide your personal details such as name, email address, and phone number. Create a username and password for your account.

2. Verification: After submitting the registration form, you will need to go through a verification process to comply with regulatory requirements. This typically involves submitting identification documents such as a passport or driver's license, as well as proof of address such as a utility bill or bank statement. TopFX will review and verify your documents.

3. Account Selection: Once your account is verified, you can choose the type of trading account that best suits your needs. Select from the Zero Account, Raw Account, or VIP Account, considering factors such as spreads, commissions, minimum deposit, and leverage. Take the time to review and understand the features and conditions of each account type before making a decision.

4. Funding Your Account: After selecting your desired account type, it's time to fund your trading account. TopFX offers multiple convenient payment methods, including bank wire transfer, credit/debit card, and online payment systems. Follow the instructions provided on the website to deposit the minimum required amount or any additional funds you wish to allocate for trading.

5. Start Trading: Once your account is funded, you can log into the TopFX trading platform using your credentials. Familiarize yourself with the platform's features and tools, and you're ready to start trading. Choose from a wide range of market instruments, analyze the market, place trades, and manage your positions.

It's important to note that the account opening process may vary slightly based on individual circumstances and regulatory requirements. TopFX strives to make the process as efficient and user-friendly as possible, providing support and guidance throughout the journey to ensure a smooth account opening experience.

Trading platforms offered by TopFX

TopFX offers traders two high-performance trading platforms in the retail sector, MT4 and cTrader. Both support automated trading solutions, occupying the top two places in this sub-sector. The trading platform options at TopFX are excellent and show that the management understands traders' needs. Traders can opt for an enhanced MT4 trading platform or cTrader as an alternative.

Leverage offered by TopFX

At TopFX, leverage allows traders to amplify their trading positions. With a maximum leverage of 1000:1, offered across all three account types - Zero Account, Raw Account, and VIP Account - traders can control larger positions in the market with a smaller initial capital investment. This high leverage enables potential for increased profits, but it is important to remember that it also carries a higher level of risk. Traders should exercise caution and employ proper risk management strategies when utilizing leverage to maximize their trading opportunities at TopFX.

Deposit and withdrawal methods and fees

TopFX offers a wide range of options for Deposit & Withdrawal, making it convenient and flexible for traders. Users can choose from various methods including Credit/debit cards, Bank Wire Transfer, E-wallets, and Cryptocurrency, such as PayPal, Skrill, Neteller, China UnionPay, mPay, FasaPay, Webmoney, among others. Each method may have different minimum deposit requirements, but the overall minimum deposit is $50. Whether you prefer traditional banking methods, digital wallets, or even cryptocurrencies, TopFX ensures that you have plenty of options to fund your trading account and make withdrawals. This diverse range of options allows traders to choose the method that suits them best and provides a seamless and hassle-free experience when it comes to managing their funds.

Educational resources

A series of educational resources is available at TopFX, such as trading signals, news, trading central, market analysis, etcetera.

Customer support of TopFX

The customer support, offered by TopFX, is moderate. That is, it has the basics like email, phone number, address, social networks, multilingual service. These are necessary, but it will be better if it could offer more like live chat, callback, Q&A, and so on.

Here are more details about the customer support service

Languages: English, Spanish, Arabic, Chinese, French, Portuguese and so on.

Address: CT House, Unit 8, Office No 8H, Providence Mahe Seychelles

Phone: +248 4374705

Email: support@topfx.com.sc

Social media: Facebook, Instagram, LinkedIn

Users exposures on WikiFX

On our website, you can see that some users have reported scams. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Customer Support

TopFX provides excellent customer support through multiple channels, ensuring that traders receive timely assistance whenever they need it. Users can reach out to their customer support team via phone, email, and live chat. With the phone option, traders can directly speak with a representative who can address their queries and provide real-time assistance. Email support allows traders to send detailed inquiries or requests, and the TopFX team strives to respond promptly with helpful solutions. Live chat is another convenient option, enabling traders to have instant conversations with support agents, allowing for quick resolutions to their concerns. Whether you prefer the convenience of live chat, the personal touch of a phone call, or the detailed communication of an email, TopFX's customer support team is dedicated to delivering efficient and effective assistance to ensure a smooth trading experience for all users.

Educational Resources

TopFX offers a range of educational resources to help traders enhance their knowledge and improve their trading skills. They provide webinars where experts share valuable insights and strategies. Traders can access informative articles that cover various trading topics and market trends. Tutorials are available to guide users through different aspects of trading, from basic concepts to advanced techniques. Additionally, TopFX provides comprehensive market analysis, including technical and fundamental analysis, to assist traders in making informed decisions. With these educational resources, traders can stay updated, learn new strategies, and develop a better understanding of the financial markets, ultimately improving their trading performance.

Conclusion

In summary, TopFX is a reputable brokerage firm based in Cyprus, offering a diverse range of financial services to individual retail traders, institutional investors, and professional traders worldwide. With a wide range of market instruments, competitive spreads, and advanced trading platforms like MetaTrader 4 and cTrader, TopFX provides traders with a comprehensive and reliable trading experience. The company is regulated by the Financial Services Authority (FSA) of Seychelles and the Cyprus Securities and Exchange Commission (CySEC), ensuring a secure and trustworthy trading environment. Traders can choose from flexible account options, including the Zero Account, Raw Account, and VIP Account, with varying spreads, commissions, and leverage options. While TopFX offers excellent customer support, it has limited educational resources and lacks certain features like fixed spread accounts, social trading, and guaranteed stop loss orders. Overall, TopFX offers a solid trading platform with competitive conditions, suitable for traders of all levels.

FAQs

Q: Is TopFX a regulated broker？

A: Yes, TopFX is a regulated broker. It is authorized and regulated by several top-tier financial authorities, including the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC) in Cyprus.

Q: What trading instruments are available at TopFX？

A: TopFX offers a wide range of trading instruments, including Forex, Indices, Shares, Metals, Energies, Cryptocurrencies, ETFs, Range of Markets

Q: What trading platforms does TopFX offer？

A: TopFX offers several trading platforms, including MetaTrader 4 and cTrader.

Q: What is the minimum deposit required to open an account with TopFX？

A: The minimum deposit required to open an account with TopFX is $50.

Q: What is the maximum leverage offered by TopFX？

A: The maximum leverage offered by TopFX is 1:1000.

Overview

FXCL Markets Ltd operates from St. Vincent and the Grenadines and was previously regulated by the Vanuatu Financial Services Commission, although its license has been revoked. The company offers a range of trading account types with varying leverage options and spreads, and it utilizes the MetaTrader 4 (MT4) platform for trading across multiple devices. Tradable assets include Forex, Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. While specific details like the founding year, minimum deposit requirements, and availability of demo or Islamic accounts are not provided, the broker offers email-based customer support and various payment methods. Educational resources include a Forex glossary and materials for both beginner and advanced traders.

Regulation

Revoked.

FXCL MARKETS LTD previously held a Retail Forex License regulated by the Vanuatu Financial Services Commission (VFSC), permitting them to offer retail forex trading services. However, the license was revoked at an unspecified date. License revocation typically occurs due to non-compliance with regulatory requirements or financial misconduct. When a license is revoked, the entity is no longer authorized to provide regulated services, and they must cease their operations in that specific area. For detailed information about the revocation and its implications, further inquiry with the VFSC or additional sources is advisable.

Pros and Cons

FXCL Markets offers a range of advantages, such as diverse trading instruments, multiple account types, and the popular MT4 platform. They also provide various payment methods and accessible customer support. However, concerns arise due to the revocation of their previous regulatory license and limited information on their history and educational resources. Traders should exercise caution and conduct thorough research when considering this broker.

Market Instruments

Based on the information provided, the broker offers a variety of trading instruments that encompass several categories, including Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. Here's a description of each category of market instruments offered by the broker:

1. Foreign Exchange (Forex): Forex trading involves the exchange of one currency for another, and it is one of the most popular forms of trading. In this category, the broker likely provides a wide range of currency pairs for trading, allowing clients to speculate on the price movements of different currencies, such as EUR/USD, GBP/JPY, and more.

2. Precious Metals: Precious metals trading typically includes instruments like gold, silver, platinum, and palladium. Traders can buy or sell these metals to profit from changes in their market prices. Precious metals are often considered safe-haven assets and are used for diversification and hedging purposes.

3. Commodities: Commodities trading involves various physical goods like oil, natural gas, agricultural products, and more. These commodities are traded in futures and spot markets, and traders can speculate on price fluctuations. Commodity trading can be attractive for those looking to diversify their portfolios.

4. Fund Management: Fund management implies that the broker may offer services related to managing investment funds. This could include portfolio management, asset allocation, and investment advisory services to help clients grow their investments.

5. Clearing: Clearing services are often associated with the settlement and clearing of financial transactions, ensuring the smooth and secure transfer of assets between buyers and sellers. Brokers may offer clearing services to facilitate trading activities.

6. Primary Brokering: Primary brokering typically refers to the intermediary role in trading securities. This may involve connecting buyers and sellers in various markets, such as stock exchanges or fixed-income markets, to execute trades.

7. Other Legal Activities: This category is quite broad and could encompass a range of financial and legal services. It may include activities related to regulatory compliance, legal advisory, or other financial services permitted by the regulatory authorities.

Please note that the specific instruments offered by the broker within each category may vary, and clients should refer to the broker's offerings and terms and conditions for precise details on available trading options.

Account Types

FXCL offers three tiered trading account types, each catering to the diverse needs and preferences of traders. These account types are designed to provide flexibility in terms of leverage, spreads, and trading conditions. Let's explore each account type in detail.

1. Fixed Spread Account

1. Account Currency: This account is available in US cent, EU cent, MYR cent, and THB cent for Cent accounts. For Standard accounts, it supports USD, EUR, MYR, THB, and NGN.

2. Leverage: Cent accounts offer leverage up to 1:1000, while Standard accounts offer leverage up to 1:500.

3. Spread: Both Cent and Standard accounts have fixed spreads, starting from 1 pip. The full spread list is available for reference.

4. Margin Call/Stop Out Level: Both account types share a margin call level of 30% and a stop-out level of 10%.

5. Execution: Instant execution is provided for both account types.

6. Position Size: Cent accounts support positions ranging from 0.01 to 200.00 lots, while Standard accounts allow positions from 0.01 to 2.00 standard lots.

7. Max. Number of Positions Online: Cent accounts allow up to 150 positions, while Standard accounts permit up to 100.

8. Commission: There is no commission for trading in either account type.

9. Quotes: Both account types offer basic quotes with 4 digits after the comma.

10. Swap Interest: Swap-free options are available for traders who require them.

11. Hedging Policy: Hedging is permitted except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in either account type.

13. Strategy Policy: Generally, there are no limits on trading strategies for both account types.

2. Floating Spread Account

1. Account Currency: This account type supports USD, MYR, THB for Start accounts, US cent, MYR cent, THB cent for Interbank Cent accounts, USD, MYR, THB, NGN for Interbank Standard accounts, and USD for ECN Pro accounts.

2. Leverage: The leverage varies, with Start accounts offering up to 1:2000, Interbank Cent and Interbank Standard accounts offering up to 1:500, and ECN Pro accounts offering up to 1:300 for Forex and metals, up to 1:100 for indices, and up to 1:10 for crypto.

3. Spread: All these account types feature floating spreads, with different starting points. Detailed spread lists are available for reference.

4. Margin Call/Stop Out Level: Margin call and stop-out levels vary between account types, offering flexibility to traders.

5. Execution: Market execution is provided for all floating spread account types.

6. Position Size: Position sizes vary across account types and asset classes, providing options for different trading strategies.

7. Max. Number of Positions Online: The maximum number of online positions varies, allowing traders to choose their preferred trading volume.

8. Commission: Commission structures differ for each account type and asset class.

9. Quotes: All floating spread account types offer extended quotes with 5 digits after the comma.

10. Swap Interest: Swap-free options are available, and swap interest varies based on the specific account type and asset class.

11. Hedging Policy: Hedging is generally allowed, except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in any of these account types.

13. Strategy Policy: The broker typically allows various trading strategies, including scalping and algorithmic trading, particularly in ECN Pro accounts.

3. Special Accounts

1. Account Currency: Both account types are denominated in USD.

2. Leverage: Leverage of up to 1:1000 is available for both Live Contest and Volume Cash accounts.

3. Spread: These accounts offer floating spreads, and detailed spread lists are provided.

4. Margin Call/Stop Out Level: Both account types share a margin call level of 70% and a stop-out level of 50%.

5. Execution: Automatic Market Execution is applied to both account types.

6. Position Size: Position size ranges are suitable for Forex and metals trading.

7. Max. Number of Positions Online: Traders can maintain a maximum of 50 positions online in these accounts.

8. Commission: There is a commission of $1.5 per lot for Forex and metals trading in both Live Contest and Volume Cash accounts.

9. Quotes: Both account types offer extended quotes with 5 digits after the comma.

10. Swap Interest: Swap-free options are available for traders who require them.

11. Hedging Policy: Hedging is allowed in both account types, except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in these accounts.

13. Strategy Policy: Generally, there are no limits on trading strategies for both Live Contest and Volume Cash accounts.

Leverage

A leverage ratio of 1:2000 means for every $1 you deposit, the broker provides you with up to $2000 in trading funds. It amplifies potential profits but also increases risk, so it's crucial to trade responsibly and be aware of market movements to avoid losses. Leverage availability varies among brokers and markets, and it's essential to understand your broker's specific terms and conditions.

Spreads & Commissions

1. Fixed Spread Accounts:

• Cent Account: Fixed spreads starting from 1 pip, no commission.

• Standard Account: Fixed spreads starting from 1 pip, no commission.

1. Floating Spread Accounts:

• Start Account: Floating spreads, no commission.

• Interbank Cent Account: Floating spreads starting from 1.1 pip, no commission.

• Interbank Standard Account: Floating spreads starting from 1.1 pip, no commission.

• ECN Pro Account: Floating spreads, commissions vary ($3 per lot for Forex and metals; 0.15% per lot for cryptocurrencies).

1. Special Accounts:

• Live Contest Account: Floating spreads, commission of $1.5 per lot for Forex and metals.

• Volume Cash Account: Floating spreads, commission of $1.5 per lot for Forex and metals.

This summary provides a clear overview of the spreads and commissions associated with each account type, helping traders make informed choices based on their trading preferences.

Deposit & Withdrawal

Depositing Funds:

When you open your trading account, you can easily deposit funds directly from your Trader's Cabinet, where you'll find step-by-step instructions. The broker offers several payment methods for depositing funds:

1. Online Bank (Paytrust): This local payment method allows deposits from the main banks of Indonesia, Malaysia, and Vietnam. It provides instant deposits.

2. Instant Deposits via 'H2P': You can make instant deposits from the main local banks of Indonesia, Malaysia, and Vietnam using the 'H2P' payment system. FXCL covers the fees for deposits made through this method.

3. Crypto (AlphaPo): This is an instant payment system with automatic conversion from BTC and USDT to USD and EUR. It offers an easy deposit procedure.

4. PerfectMoney: You can fund your PerfectMoney account directly by wire transfer or via exchangers. It's an instant payment system with low fees.

5. Local Deposit: This convenient, low-fee payment method allows you to work with your local currency through internal transfers to popular national banks. Processing of Local Deposits takes up to 1 business day.

6. FasaPay: A known payment service that guarantees quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. FXCL provides full fee coverage for FasaPay deposits.

7. Dragonpay: Allows deposits in PHP via online banking and ATMs for clients from the Philippines.

Withdrawing Funds:

To withdraw your funds, you can log in to your Trader's Cabinet and make a withdrawal request, which will be processed within 1 business day. Please note that you need to verify your profile before withdrawing funds. The withdrawal methods available include:

1. Online Bank (Paytrust): This method processes withdrawals to the main banks of Indonesia, Malaysia, and Vietnam.

2. Local Payments via 'H2P': Withdrawals to the main local banks of Indonesia, Malaysia, and Vietnam can be made using the 'H2P' payment system.

3. Crypto (AlphaPo): An instant payment system with automatic BTC to USD and EUR conversion.

4. PerfectMoney: You can withdraw funds directly via wire transfer or exchangers if you funded your PerfectMoney account with a Credit Card or other e-currencies. It offers low fees.

5. Local Deposit: Similar to the deposit process, this method allows low-fee withdrawals in your local currency through internal transfers to popular national banks.

6. FasaPay: Known for quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. Withdrawal fees for FasaPay are very low.

7. Dragonpay: Enables withdrawals in PHP via online banking and ATMs for clients from the Philippines.

It's important to follow some basic rules when making requests:

• Third-party transactions are not accepted.

• Deposit methods on the same account cannot be mixed.

• Withdrawal methods can be mixed, and the broker may cover payment fees as part of a promotional campaign.

• The limits for fee coverage are $500 for deposits and $100 for withdrawals per trader per month.

• The company retains the right to apply reverse compensation fees, and the fee may be deducted from available funds across the client's accounts.

In summary, this broker offers a variety of payment methods for both depositing and withdrawing funds, catering to traders from different regions and preferences. The process is user-friendly and ensures the security of transactions.

Trading Platforms

This broker provides the highly popular MetaTrader 4 (MT4) trading platform, trusted by millions of traders worldwide. MT4 is available for various operating systems, including Android, iOS, Windows, macOS, and via a web terminal or the AppGallery for Android devices.

To install MT4 on Windows, traders can download the fxcl4setup.exe file and initiate the installation process by clicking on it. Accepting the License Agreement starts the automatic installation, and users can also choose to save the installation file for later use. Importantly, this download and installation are entirely free.

For uninstalling MT4 on Windows, users can access the Control Panel, select “Add or Remove Programs” (or “Programs and Features” in Windows 7), locate “MetaTrader – FXClearing,” and confirm the uninstallation.

Additionally, useful documentation is available, including the “MT4 User Guide” for platform features and the “FXCL Markets End-User License Agreement (EULA)” for legal terms.

In summary, this broker offers the widely trusted MetaTrader 4 (MT4) platform, accessible across various devices and operating systems. MT4 is known for its user-friendly interface and robust trading capabilities, making it a preferred choice for traders of all levels.

Customer Support

Customer Support at this broker is easily accessible through various means, providing traders with multiple options to address their inquiries or concerns.

Contact Options:

1. Email Support: Traders can reach out to the broker by sending an email. The required contact details include your name, email address, MT4 Account number, and the nature of your inquiry or message. This method allows for detailed communication and documentation of queries.

2. Registered Address: The broker provides its registered address as Suite 305, Griffith Corporate Center, P.O. Box 1510, Beachmont, Kingstown, St. Vincent and the Grenadines. While this address is primarily for official purposes, it can serve as a reference point.

3. Email Addresses: The broker offers specific email addresses for different purposes, such as general support inquiries via support@fxclearing.com and bonus-related requests via rebate@fxclearing.com. This segmentation allows for efficient handling of various types of requests.

Customer-Centric Approach:

The broker's customer support team aims to provide timely and helpful assistance to traders. Whether it's inquiries about trading, account management, technical issues, or bonus-related matters, traders can expect a dedicated response based on the nature of their query.

The provision of specific email addresses for different types of requests ensures that inquiries are directed to the appropriate department, streamlining the support process. This tailored approach allows for more efficient and effective customer service.

In summary, this broker offers a customer support system designed to meet the diverse needs of traders. With multiple contact options and specialized email addresses, traders can easily reach out for assistance and expect a customer-centric approach to addressing their queries and concerns.

Educational Resources

FXCL Markets offers a robust array of educational resources to support traders at all levels. These resources include:

1. Forex Glossary: FXCL Markets provides a comprehensive Forex glossary, offering traders valuable definitions and terminology essential for their trading journey.

2. Market Analysis Overview for Beginners: Tailored for novice traders, this overview introduces the fundamental concepts of market analysis, encompassing both fundamental and technical aspects.

3. Analysis Theory: FXCL Markets recognizes the importance of proper market analysis. Their educational materials delve into the intricacies of fundamental and technical analysis, empowering traders to make informed decisions.

In essence, FXCL Markets' educational resources cover the essentials, making it a valuable hub for traders seeking to enhance their trading knowledge and skills. Explore these resources further on the FXCL Markets Education page.

Summary

FXCL Markets is a Forex broker offering various trading instruments across categories like Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and more. Traders can choose from three account types, each with distinct features to cater to their preferences. The broker provides the popular MetaTrader 4 (MT4) trading platform, accessible on multiple devices. Traders can deposit and withdraw funds through various methods, making transactions easy and secure. FXCL Markets places emphasis on customer support, offering multiple contact options and specialized email addresses for inquiries. Additionally, they provide a range of educational resources to support traders at all levels, including a Forex glossary and market analysis materials. It's important to note that their previous regulatory license has been revoked, and traders should exercise caution.

FAQs

Q1: What is FXCL Markets？

A1: FXCL Markets is a brokerage firm that offers online trading services in various financial markets, including Forex, Precious Metals, Commodities, and more.

Q2: Is FXCL Markets regulated？

A2: FXCL Markets previously held a retail forex license regulated by the Vanuatu Financial Services Commission (VFSC), but the license was revoked. Traders should conduct further research to understand the implications of this revocation.

Q3: What trading platforms does FXCL Markets offer？

A3: FXCL Markets provides the MetaTrader 4 (MT4) trading platform, available for different operating systems, including Android, iOS, Windows, macOS, and web-based.

Q4: What are the account types at FXCL Markets？

A4: FXCL Markets offers three types of accounts: Fixed Spread, Floating Spread, and Special Accounts, each designed to cater to specific trading preferences and conditions.

Q5: How can I contact FXCL Markets' customer support？

A5: You can contact FXCL Markets' customer support by sending an email to support@fxclearing.com for general inquiries or rebate@fxclearing.com for bonus-related requests. Additionally, you can find their registered address in St. Vincent and the Grenadines for reference.