What is Spreadex？

Spreadex is a UK-based brokerage firm, established back in 1999 and focused on a financial trading service providing, as well spread betting and sports betting, through its maintained office in London. Spreadex first moved into the online market in 2006 when it launched its website. Spreadex is regulated by the Financial Conduct Authority (FCA, registration number 190941) in relation to the spread betting services it offers.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

Spreadex Alternative Brokers

There are many alternative brokers to Spreadex depending on the specific needs and preferences of the trader. Some popular options include:

• FP Markets - for traders seeking access to a wide range of trading platforms, advanced charting tools, and competitive pricing across various financial markets.

• LiteForex - for traders looking for user-friendly MetaTrader platforms, a variety of analysis tools, and a range of trading instruments to choose from.

• Global Prime - for traders who prioritize institutional-grade execution, access to multiple trading platforms, and a focus on transparent and reliable trading conditions.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is Spreadex legit ？

Spreadex appears to be a legitimate broker for individuals interested in trading. The company is regulated by the United Kingdom Financial Conduct Authority (FCA, No. 190941), which adds a layer of safety and transparency for investors. Additionally, the fact that Spreadex offers clients segregated bank accounts can further enhance safety and security for their funds.Having many years of experience in the industry can also be seen as a positive sign, as it suggests that the company has a solid track record and established reputation.

However, it is always recommended for traders to do their own due diligence and research any potential broker before investing funds. Reviews and feedback from other traders can be helpful in determining the safety and legitimacy of a broker, as well as checking for any past incidents of fraud or other issues. Additionally, testing out the available trading platforms and customer support options can help to determine if a broker is a good fit for your individual trading needs and preferences.

Market Instruments

Spreadex offers access to over 15,000 tradable assets, covering a wide variety of markets and instruments. This includes popular markets such as indices, shares, forex, commodities, and bonds, as well as interest rates, exchange traded funds, options, cryptocurrencies and IPOs .

• Indices - Trade futures or daily contracts on a global selection of indices with tight spreads from 0.6 points. Access major markets worldwide.

• Equities - Buy or sell shares of thousands of companies across the globe. Specialized capabilities in trading small-cap stocks.

• Forex - Spot and futures forex pairs spanning hundreds of currencies. 24/5 trading from Sunday open to Friday close.

• Commodities - Speculative opportunities across metals (gold, copper), energy (Brent crude, natural gas), and soft commodities (cotton, corn).

• Fixed Income - Treasury products including UK Gilts, US T-Bonds, and interest rates like Short Sterling, Eurodollar.

• ETFs - Gain index exposure efficiently by trading bundled equity ETFs without buying all constituent stocks.

• Options - Limited online options suite complemented by broader phone trading capabilities.

• Cryptocurrencies - Speculate on major crypto prices like Bitcoin and Ether through spread bets.

• IPOs - Stay informed on upcoming and past initial public offerings for new trading prospects.

Accounts

There seems only one single account available for all traders, which is the Standard account. To open a real account just with the minimum deposit of $1, which sounds a good opportunity for most traders to get started.

Leverage

As a UK brokerage firm, Spreadex operates within regulatory restrictions for leverage levels. The maximum leverage offered to retail traders is 1:30 for major currency pairs and lower for other instruments. This limitation is in place to protect investors from significant losses and ensure responsible trading practices.

Professional traders, however, may have access to higher leverage ratios once their status is confirmed and specified conditions towards spread betting and trading services are met. This can provide experienced traders with the opportunity to increase their potential profits, but it should be noted that higher leverage also carries higher risk.

Overall, Spreadex's leverage offering is in line with regulatory restrictions and aims to promote responsible trading practices. Traders can still access a range of markets and instruments, but should be aware of the potential risks involved with higher leverages.

Spreads & Commissions

Spreadex offers variable spreads that can fluctuate throughout the day depending on market volatility. Major currency pairs such as EURUSD and GBPUSD have very low spreads of 0.6 and 0.9 pips respectively, which is competitive with other brokers in the industry. Spreads for minor and exotic currency pairs are comparable to most other brokers as well.

For all markets apart from shares, the fee is simply the spread between the buy and sell price. However, for shares, there is an interest rate charge applied to the total value of the stock. This fee typically amounts to 1.25%, but it can increase to 1.5% for smaller stocks and those with less liquidity.

There is no information available on any commissions charged by Spreadex. However, the competitive spreads and lack of hidden fees make Spreadex a potentially attractive option for traders looking to minimize their costs.

Below is a comparison table about spreads and commissions charged by different brokers:

Please note that this information may have changed since my last knowledge update, and it's always recommended to verify the latest details with the respective brokers directly.

Trading Platforms

Spreadex offers a range of trading platforms to cater to traders' different preferences and needs. The online platform is Spreadex's flagship trading platform, featuring a user-friendly interface and a range of tools and features. The platform allows traders to access all of Spreadex's tradable assets and markets, as well as providing access to a range of analysis tools and educational resources.

Mobile trading is available through Spreadex's mobile app, which is available for both iOS and Android devices. The app provides traders with a convenient and flexible way to access their accounts and trade on-the-go, with many of the same features and tools as the online platform.

Finally, Spreadex also offers integration with TradingView, a popular third-party charting software. This can allow traders to access advanced charting features and tools, as well as collaborate with other traders in the TradingView community.

Overall, Spreadex's range of trading platforms provides traders with a range of options to suit their individual needs and preferences, whether they prefer a desktop platform, mobile app, or third-party software integration.

See the trading platform comparison table below:

Deposits & Withdrawals

Spreadex accepts deposits and withdrawals via Credit Card, Bank Transfer, Cheque, and Direct Debit. However, it does not currently accept deposits from E-Wallets such as Moneybookers, Paypal, Neteller, Ukash, etc. Deposits made by debit card under £50 are subject to a £1 fee. Spreadex does not accept any third-party payments.

Spreadex minimum deposit vs other brokers

International bank transfers and bank transfers in currencies other than sterling will be subject to additional charges. The minimum withdrawal amount is £50 cleared funds on your trading ledger that is not being used to support the margin/NTR on any open positions. If the available amount is less than £50, you will only be able to withdraw the full amount.

Spreadex offers card withdrawals which you'll receive within 2 hours of your withdrawal being approved. However, some card issuers may be unable to accept funds through this method, and in such circumstances, payments back to these cards will take 2-5 days to be received. Bank transfers should be in your account within 2 working days.

Overall, Spreadex's deposit and withdrawal options are limited compared to some other brokers, but the available options are low-fee and relatively quick processing times. It is recommended for traders to carefully review the available deposit and withdrawal options to ensure they meet their individual needs and preferences before investing funds.

Customer Service

Spreadex customer support channels available includes live chat, phone support, and email support. The financial desk can be reached at +44 (0)1727 895 151 while general inquiries can be directed to +44 (0)1727 895 000. The email address for customer service is info@spreadex.com.

Traders can also follow Spreadex on various social networks, including Twitter, Facebook, Instagram, YouTube, and LinkedIn. This can provide a convenient way to stay up-to-date on news and updates from the broker, as well as connecting with other traders and the Spreadex community.

Note: These pros and cons are subjective and may vary depending on the individual's experience with Spreadex's customer service.

Education

Spreadex offers a range of educational resources to support traders, including a video training center, account FAQs, charting FAQs, trading FAQs, and a financial spread betting glossary. These resources can provide traders with a solid foundation of knowledge and help them develop their skills and understanding of the trading markets and instruments.

The video training center offers a library of educational videos covering topics such as market analysis, technical analysis, and risk management. Traders can watch these videos at their own pace and access them at any time.

The account FAQs, charting FAQs, and trading FAQs provide answers to common questions and concerns that traders may have about using Spreadex's platform and services. These resources can provide guidance and clarity for traders who are new to the platform or may be experiencing technical issues.

Finally, the financial spread betting glossary provides definitions and explanations of key terms and concepts related to spread betting and trading. This can be a valuable resource for traders who are new to the industry or may be unfamiliar with some of the terminology and jargon used in trading.

Overall, Spreadex's educational resources can provide traders with a solid foundation of knowledge and help them develop their skills and understanding of the trading markets and instruments.

Conclusion

In conclusion, Spreadex is a regulated financial spread betting and CFD provider offering various trading instruments. With competitive spreads, a user-friendly online platform, and mobile trading capabilities, Spreadex aims to cater to traders' needs. As with any trading platform, it's essential to review the latest information, terms, and conditions to make an informed decision that suits your specific requirements.

Frequently Asked Questions (FAQs)

Is Spreadex legit？

Yes. It is regulated by United Kingdom Financial Conduct Authority (FCA, No. 190941).

At Spreadex, are there any regional restrictions for traders？

Yes. The information on their website is not targeted at the general public of any particular country. It is not intended for distribution to residents in any country where such distribution or use would contravene any law or regulatory requirement.

Does Spreadex offer industry leading MT4 & MT5？

No. Instead, it offers Online platform, Mobile trading, and TradingView.

What is the minimum deposit for Spreadex？

The minimum initial deposit to open an account is $1.

Is Spreadex a good broker for beginners？

Yes. It is a good choice for beginners because it is regulated well and has many years experience in the industry, as well as offers various trading instruments with competitive trading conditions on multiple trading platforms.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

Orbex.com is owned by Orbex Group Limited and is operated by Orbex Global Limited and it is a financial institution operating in the financial services industry, offering a range of trading instruments such as forex, cryptocurrencies, commodities, stocks, and indices. While ORBEX is regulated by multiple authorities including the UK's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France, and the Cyprus Securities and Exchange Commission (CySEC), concerns have been raised about its regulatory status. The FCA has classified ORBEX as “Unsubscribed,” BaFin has stated that ORBEX exceeds their regulated business scope, and there are suspicions regarding the claimed CySEC regulation.

ORBEX provides various trading accounts to cater to different traders' needs, including Starter, Premium, and Ultimate accounts. Each account type offers different features and requires varying minimum investments. The accounts offer access to a range of trading instruments, variable spreads, and leverage of up to 1:500. However, it is important to exercise caution and consider the potential risks associated with ORBEX due to concerns about its regulatory status and suspicions raised by industry sources.

ORBEX offers several trading platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and a mobile app. These platforms provide traders with different features and functionalities, allowing them to trade across various markets. Additionally, ORBEX offers trading tools such as Trading Central for market analysis and insights, a free Virtual Private Server (VPS) for stable and secure trading, and calculator tools for risk management. Traders can also access an economic calendar to stay informed about upcoming market events.

Considering the concerns raised about ORBEX's regulatory status and suspicions in the industry, it is crucial for individuals to carefully assess the potential risks involved before engaging in any financial activities with ORBEX.

Here is the screenshot of Orbexs official website:

Is ORBEX Legit？

ORBEX is a financial institution that operates in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC).

However, it is important to note that there are some concerns regarding ORBEX's regulatory status. According to WikiFX, a platform that collects and provides information about forex brokers, there have been complaints and suspicions raised about ORBEX. The FCA has classified its regulatory status as “Unsubscribed,” indicating an abnormality. BaFin has stated that ORBEX exceeds the business scope regulated by them. The regulatory status with Banque de France is also marked as “Exceeded,” suggesting potential issues. Additionally, the CySEC regulation claimed by ORBEX is suspected to be a clone.

Given these concerns and the information provided, it is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

Pros and Cons

Orbex is a trading broker that has both positive and negative aspects to consider. On the positive side, Orbex is regulated by multiple authorities, ensuring a level of oversight and security for traders. They also offer a variety of trading instruments, allowing traders to diversify their portfolios. Additionally, Orbex provides different account types to cater to the individual needs of traders. They offer multiple funding options as well. Orbex supports popular trading platforms like MetaTrader 4 and MetaTrader 5, which are widely used and trusted in the industry. Furthermore, Orbex provides educational resources for traders, allowing them to enhance their knowledge and skills. They also offer a free VPS service for all account types and provide access to the Trading Central research portal. On the downside, there have been concerns raised about Orbex's regulatory status, which may raise doubts among some traders. The FCA has classified Orbex as abnormal, leading to potential questions about their operations. Additionally, there are suspicions regarding Orbex exceeding its regulated business scope by regulatory bodies like BaFin and Banque de France. There have also been suspicions of clone regulation by CySEC. Despite these concerns, it is important for traders to carefully evaluate these factors before deciding to engage with Orbex.

Market Instruments

Orbex provides traders with mainstream and popular financial products in the global financial market, including forex, spot indices, futures indices, precious metals, energies, stock CFDs, etc.

Forex: ORBEX provides a wide range of Forex trading instruments. Forex trading involves the buying and selling of currencies, with traders speculating on the value of one currency against another. ORBEX offers low spreads and leverage of up to 1:500 in Forex trading. You can access various currency pairs such as AUDCAD, AUDCHF, AUDJPY, AUDNZD, and AUDUSD, among others.

2. Cryptocurrencies: ORBEX allows traders to trade cryptocurrencies, which are encrypted, digital, and decentralized forms of money based on blockchain technology. Cryptocurrencies are not regulated by any central authority. ORBEX offers leverage of 1:2 and a commission of 0.5% for trading popular cryptocurrencies like Bitcoin (BTCUSD), Ethereum (ETHUSD), Litecoin (LTCUSD), Bitcoin Cash (BCHUSD), and Ripple (XRPUSD).

3. Commodities: ORBEX offers trading instruments for commodities, which are raw materials that can be bought or sold as physical assets. Traders can access commodities like metals, energies, agricultural products, and precious metals. ORBEX provides flexible leverage options and low spreads for commodity trading. Precious metals include XAUUSD (Gold), XAGUSD (Silver), XPDUSD (Palladium), and XPTUSD (Platinum).

4. Stocks: ORBEX provides trading instruments for stocks, allowing traders to buy and sell shares in various assets or companies. Stock trading involves owning shares and selling them based on market value. ORBEX offers a wide range of stock CFDs (Contracts for Difference) with commission starting from $0. Some of the available stocks include 3M, Abercrombie & Fitch Co, Activision Blizzard, Adobe Systems, AIG, and Airbnb Inc, among others.

5. Indices: ORBEX offers trading instruments for indices, which are collections of assets or securities used to track their performance. Indices can be used as benchmarks to assess general economic data. ORBEX provides leverage of 1:100 for indices trading and offers a selection of popular world indices. Some of the available indices include US30, NAS 100, Germany 40, UK 100, SPX500, Australia 200 Cash Index, and France 40 Cash Index, among others.

Account Types

To meet investors' various investment requirements and strategies, Orbex has set up three account types: Starter Accounts, Premium Accounts, and Ultimate Accounts. The minimum deposit for the starter account is US$200, the premium account US$500, and the ultimate account is US$25,000.

The Starter account is suitable for traders who are new to the market or prefer to start with a smaller investment. It requires a minimum investment of $100 and offers variable spreads reaching 1.7 pips. There are no commissions charged for trades on this account, making it a cost-effective option. Traders can leverage up to 1:500 and trade with a minimum size of 0.01 lots. The account features a 20% stop out level and a 100% margin call level. It operates on a Non-Dealing Desk (NDD) execution type. The Starter account also provides basic education materials to support traders in their learning journey.

The Premium account is designed for traders with a higher investment capacity. It requires a minimum investment of $500 and offers similar features as the Starter account, including variable spreads from 0.0 pips and leverage up to 1:500. However, there is a commission of $8 charged per trade on this account. The Premium account also provides advanced education materials to enhance traders' knowledge and skills. Traders on this account have access to exclusive monthly webinars and receive one-on-one training sessions.

The Ultimate account is tailored for experienced traders and those with a substantial investment capability. It requires a minimum investment of $25,000, offering the same features as the other accounts, including variable spreads from 0.0 pips and leverage up to 1:500. The commission charged on trades is lower compared to the Premium account, with a rate of $5 per trade. Similar to the Premium account, the Ultimate account provides advanced education materials, but traders on this account receive three one-on-one training sessions. The account also grants exclusive access to webinars.

How to Open an Account？

To open an account with ORBEX, follow these steps:

1. Visit the ORBEX website and click on the “Register” button.

2. Fill out the registration form with the required information. This includes your first name, last name, email address, country, and phone number. Make sure to read and agree to the terms and conditions.

3.Once you have completed the form, submit it. By doing so, you acknowledge the risks associated with Forex and Contract for Differences (CFD) trading.

4. After submitting the form, you will receive a confirmation email with instructions on how to log in to the client portal.

5. Log in to the client portal using the provided credentials.

6. Fund your account to start trading. ORBEX offers various funding options to deposit funds into your trading account.

7. Once your account is funded, you can begin trading forex, indices, commodities, or stock CFDs, depending on the available options.

Orbex Leverage

Leverage rates at Orbex are quite high, reaching 1:500 for forex pairs on all accounts. However, to mitigate the risks of margin trading, leverage rates are capped at 1:100 if trading in volumes of over 40 lots. The maximum leverage rates provided for indices are 1:100, though Chinese indices are capped at 1:20. Commodities can be leveraged at either 1:100 or 1:50 and stock CFDs are limited to 1:5.For EU retail traders, leverage is capped at 1:30.

Spreads & Commissions

ORBEX offers different trading accounts with varying spreads and commissions. The Starter account features variable spreads, with minimum spreads starting from 1.7 pips. On the other hand, the Premium and Ultimate accounts provide spreads that start from 0 pips. When it comes to commissions, the Starter account does not impose any additional charges. However, the Premium account requires a commission of $8, and the Ultimate account incurs a commission of $5. These account types allow traders to choose the option that aligns with their specific trading preferences and cost considerations.

Trading Platform

ORBEX offers several trading platforms to cater to the needs of different traders.

MetaTrader 4 (MT4)

Firstly, Orbex uses the world's most popular MT4 trading platform, allowing traders to explore the forex, precious metals, indices, commodities, and energy markets in depth. Orbex MT4 has such advantages as responding to all customer inquiries within 1 hour, trading ECN on MT4, making fund withdrawals more convenient and faster, 10 language & 24-hour customer support. The platform supports 23 languages, automated trading, and is customized using an intelligent trading system exclusive own strategy, trailing stop loss function. The platform can be applied to Windows client-side, multi-accounts client-side, Android, and Apple iOS client-side.

MetaTrader 5 (MT5)

Another platform offered by ORBEX is MetaTrader 5 (MT5). It is a powerful platform suitable for traders of all levels. MT5 includes all the features of MT4 and provides additional trading functions like advanced orders and trading automation tools. It offers improved speed, functionality, and algorithmic efficiency. Traders can access over 300 CFDs, including forex pairs, stocks, indices, commodities, and cryptocurrencies. The platform also provides 38+ preinstalled technical indicators, 44 analytical charting tools, and options for different types of orders, execution modes, and market depth. Traders can automate their trades using trading robots, Expert Advisors, and scripts. Additionally, MT5 integrates tools like Orbex's Trading Central, Elliott Wave indicator, and VPS service. Traders can track their performance, join a community of traders and developers, and even develop and back test their own indicators and EAs.

FIX API

ORBEX also offers the FIX API, which stands for Financial Information Exchange. FIX API is a technology used by institutional players in the financial markets. It allows for real-time exchange of a large amount of financial information and offers direct connections between traders and tier-1 liquidity providers. This ensures trades are executed with no latency and with high precision. FIX API provides ultra-fast and precise execution for accessing global markets.

Orbex Mobile App

For traders who prefer mobile trading, ORBEX has the Orbex Mobile App. The app allows traders to register, set up, and manage their trading accounts on the go. It is available on both the App Store and Google Play. Traders can perform various actions through the app, such as registering and verifying their accounts, creating and funding their wallets, depositing, transferring, and withdrawing funds, accessing daily market analysis, and getting live support from the expert team via live chat in English or Arabic.

Trading Tools

Trading Central: Orbex provides its active clients with access to Trading Central, an acclaimed research portal. This platform offers a range of market-scanning tools designed to assist traders in understanding the markets, identifying potential trading opportunities, and enhancing their strategies. Trading Central allows users to access expert insights, algorithmic setups, financial summaries, historical data, market buzz, technical views, and economic insights.

Free VPS: Orbex offers a free Virtual Private Server (VPS) to all types of trading accounts. A VPS is a virtual computer hosted within a parent server. It acts as a fully functional computer that remains connected to your trading account 24/5, regardless of your personal device's status or internet connectivity. This feature ensures a stable trading experience, safeguarding trading strategy from threats like computer viruses or internet disruptions. It allows your trades to continue uninterrupted.

Calculator Tools: Orbex provides various calculator tools to assist traders in their decision-making process. These tools include a currency converter, which allows users to convert between different currencies. Traders can select the desired currencies and obtain the conversion value instantly. Another useful tool is the pip value calculator, which helps determine the monetary value of each pip movement in a particular currency pair. These calculators aid traders in managing risk and understanding the potential profit or loss associated with their trades.

Economic Calendar: Orbex offers an economic calendar that provides essential information about upcoming economic events, such as economic indicators, central bank announcements, and geopolitical developments. The economic calendar helps traders stay informed about significant market-moving events and plan their trading activities accordingly. By being aware of these events, traders can make more informed decisions and adapt their strategies to capitalize on potential market opportunities.

Deposit & Withdrawal

When it comes to depositing funds, ORBEX supports different payment methods, including debit/credit cards such as Visa and Mastercard. The available currencies for these cards are USD, PLN, EUR, and GBP. There are no fees associated with these card deposits, and the processing time is typically up to 2 hours. It's important to note that ORBEX is regulated under the Central Bank of Cyprus for these transactions.

ORBEX also accepts eWallets for funding and withdrawal. Skrill and Neteller are two popular eWallet options available for users, supporting the same currencies as the cards. Similar to card deposits, there are no fees for using these eWallets, and the processing time is up to 2 hours. ORBEX is regulated under the Financial Conduct Authority (FCA) in the UK for these transactions.

Perfect Money, UnionPay, ENet, Fasapay, Przelewy24, Poli, Knet, and Zotapay are additional funding and withdrawal options provided by ORBEX. These methods support various currencies and have their own unique regulations and processing times.

For users interested in cryptocurrency payments, ORBEX accepts USDT (Tether). Deposits and withdrawals using USDT have no fees and typically take up to 2 hours to process. It's important to note that cryptocurrency transactions are not regulated.

Lastly, ORBEX supports bank transfers for funding and withdrawal. Bank wire transfers are available in currencies such as USD, EUR, GBP, AED, and KWD. There are no fees associated with bank wire transfers, and the processing time is 3-5 business days. Similar to other transactions, ORBEX is regulated under the Central Banks of Incorporation Countries for bank transfers.

Educational Resources

Forex Educational Hub:

ORBEX offers a comprehensive Forex Educational Hub that provides market research and educational content for traders of all experience levels. The hub includes a variety of resources such as articles, tutorials, infographics, trading education, videos, and eBooks. These resources cover topics ranging from understanding forex trading platforms like MT4 to exploring the history of gold and learning about different trading strategies. The educational content is tailored to suit the needs of traders at various skill levels.

Webinars:

ORBEX conducts live FX webinars to help traders sharpen their skills and enhance their market understanding. These webinars are hosted by leading industry experts and cover a wide range of topics. Traders can participate in these free webinars to gain insights into market trends, trading strategies, and economic events. Additionally, past webinars are available for reference, allowing traders to access valuable educational material and enhance their trading knowledge.

Seminars:

ORBEX organizes informative and educational seminars to empower traders in making informed trading decisions. These seminars cover various aspects of trading, including fundamental and technical analysis, forex basics, and strategy-building support. Traders can attend these seminars to expand their knowledge, learn new trading techniques, and gain insights from industry professionals. ORBEX has conducted seminars in different locations, such as the MENA Seminar Tour in Egypt and Kuwait.

Customer Support

ORBEX offers a comprehensive range of customer support services to address your needs and provide assistance throughout your trading journey. Our experienced team is available 24/5 to address any queries or concerns you may have. You can reach the Customer Support team via email at support@orbex.com.

In addition, specialized departments are in place to handle specific areas of focus. The Back Office team can be contacted at backoffice@orbex.com, while the Dealing Desk is available at dealing@orbex.com. For sales inquiries, you can get in touch with the Sales team through sales@orbex.com.

ORBEX has departments for specific requirements, including White Label services, Introducers Brokers, Complaints, Human Resources, Marketing, Turkish Support, Arabic Sales, and Financial matters. The contact details for each department can be found on the official website. To provide immediate assistance, a live chat option is also available to connect with knowledgeable agents.

Feedback is highly valued. To submit your query, please complete the contact form on the official website. The form requires your name, email address, country, phone number, ORBEX account number (if applicable), and your message. The customer support experts will respond to your inquiry promptly.

Reviews

Several negative reviews have been reported about ORBEX on WikiFX. Traders have expressed concerns about their inability to withdraw funds, accusing the broker of fraudulent activities and scams. Clients have claimed that ORBEX manipulates trades, keeps orders open after stop-loss, and exhibits slippage. Some reviewers have also stated that ORBEX fails to have a physical office in Mauritius as claimed. Overall, the reviews indicate dissatisfaction with ORBEX's withdrawal process and suspicions of fraudulent behavior.

Conclusion

In conclusion, ORBEX is a financial institution operating in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC). However, there are concerns regarding ORBEX's regulatory status, with abnormal classifications and potential issues raised by regulatory bodies. It is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

FAQs

Q: Is ORBEX a legitimate financial institution？

A: ORBEX is regulated by authorities such as the FCA, BaFin, Banque de France, and CySEC. However, there are concerns and suspicions raised about its regulatory status, indicating potential issues. Caution is advised before engaging in any financial activities with ORBEX.

Q: What trading instruments are available on ORBEX？

A: ORBEX offers Forex, cryptocurrencies, commodities, stocks, and indices for trading.

Q: What types of trading accounts does ORBEX offer？

A: ORBEX offers Starter, Premium, and Ultimate trading accounts to cater to different trader preferences and needs.

Q: How can I open an account with ORBEX？

A: To open an account with ORBEX, visit their website, fill out the registration form, receive a confirmation email, log in to the client portal, fund your account, and start trading.

Q: What leverage options are available on ORBEX？

A: ORBEX offers leverage rates up to 1:500 for forex trading. Leverage rates for other instruments vary.

Q: What are the spreads and commissions on ORBEX？

A: ORBEX offers variable spreads starting from 1.7 pips for the Starter account, while the Premium and Ultimate accounts start from 0 pips. Commissions range from $0 to $8 per trade, depending on the account type.

Q: What are the deposit and withdrawal options on ORBEX？

A: ORBEX supports various payment methods, including debit/credit cards, eWallets, bank transfers, and cryptocurrency payments.

Q: What trading platforms does ORBEX offer？

A: ORBEX offers MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and the Orbex Mobile App for trading.

Q: What trading tools are available on ORBEX？

A: ORBEX provides access to Trading Central, a free VPS, calculator tools, and an economic calendar to assist traders in their decision-making process.

Q: What educational resources does ORBEX offer？

A: ORBEX provides a Forex Educational Hub with market research, articles, tutorials, videos, and eBooks for traders of all experience levels.