General Information

Santander UK is a large retail and commercial bank based in the UK and a wholly-owned subsidiary of the major global bank Banco Santander. It is registered in England and Wales, authorised by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. It manages its affairs autonomously, with its own local management team, responsible solely for its performance. It has its origins in three constituent companies—Abbey National, Alliance & Leicester and Bradford & Bingley—all former mutual building societies. It is one of the leading personal financial services companies in the United Kingdom, and one of the largest providers of mortgages and savings in the United Kingdom.

Regulation

Santander UK Plc is a regulated institution under the jurisdiction of the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. It holds a Market Making (MM) license type and has been regulated since December 1, 2001. The institution operates with the license type of “No Sharing.” You can contact them via email at customerservices@santander.co.uk and find more information on their website: https://www.santander.co.uk/. The regulatory status does not specify an expiry date, and Santander UK Plc is located at 2 Triton Square, Regent's Place, London NW1 3AN, UNITED KINGDOM, with a phone number of 448003897000. Certified documents related to their regulatory status are not provided in the information provided.

Pros and Cons

Santander offers a wide range of financial products and services to cater to diverse customer needs. However, it's essential to consider both the advantages and disadvantages when evaluating their offerings.

Pros:

1. Comprehensive Product Range: Santander provides a diverse selection of banking, investment, insurance, and borrowing options, allowing customers to find suitable solutions for their financial goals.

2. Accessible Customer Support: Customers can easily reach Santander's support through telephone, live chat, or the ATM/Branch Locator. The extended hours of operation and accessibility options accommodate various needs.

3. Regulated Institution: Santander is regulated by the UK's Financial Conduct Authority (FCA), providing customers with confidence in their financial stability and adherence to industry standards.

Cons:

1. Monthly Fees: Some of Santander's current accounts come with monthly fees, which may not be ideal for individuals seeking fee-free options.

2. Complexity: With numerous products and services, navigating Santander's offerings can be overwhelming for some customers who may prefer simpler banking solutions.

3. Eligibility Criteria: Eligibility criteria apply to certain products, such as personal loans, which may limit access to individuals who do not meet specific income or credit requirements.

Here is a table summarizing the pros and cons of Santander:

Market Instruments

The Santander UKs segments include Retail Banking, Corporate & Commercial Banking and Corporate & Investment Banking. The Retail Banking segment offers a range of products and financial services to individuals and small businesses, through a network of branches and automated teller machines (ATMs), as well as through telephony, digital, mobile and intermediary channels. The Corporate & Commercial Banking segment offers a range of products and financial services include loans, bank accounts, deposits, treasury services, trade and asset finance for small medium enterprises (SME) and corporate customers. The Corporate & Investment Banking segment serves corporate clients and financial institutions.

Here's a summary of their products:

1. Current Accounts:

• Santander Edge Up Current Account:

• Earn cashback on selected household bills, supermarket, and travel costs.

• Earn interest on credit balances up to £25,000.

• Requires funding the account with £1,500 each month and setting up 2 active Direct Debits.

• No charges for using the debit card outside the UK.

• £5 monthly fee.

• Santander Edge Current Account:

• Earn cashback on selected household bills at supermarkets and travel spend.

• Access to an optional savings account with exclusive rates.

• Requires funding the account with £500 each month and setting up 2 active Direct Debits.

• No charges for using the debit card outside the UK.

• £3 monthly fee.

• Everyday Current Account:

• Simple and straightforward account with no monthly fee.

• 1|2|3 Student Current Account:

• Free 16-25 railcard for four years.

• Interest-free overdraft of £1,500 for the first 3 years of studies.

• Requires regular deposits of at least £500 every 4 months.

• 1|2|3 Mini Current Account:

• Designed to help children and young people learn money management.

• Offers interest on balances at certain thresholds.

• Choice of contactless debit card or cash card.

• Basic Current Account:

• Suitable for those with poor credit history or newcomers to the UK.

1. Mortgages:

• Services for first-time buyers, home movers, and those looking to remortgage.

• Options for changing lenders, borrowing more money, and managing existing mortgages.

• Later life mortgages for individuals aged 55 or over.

• Partnership with ufurnish.com for home furnishing experiences.

1. Credit Cards:

• Range of credit cards for various needs, including:

• All in One Credit Card

• Long Term Balance Transfer Credit Card

• Everyday No Balance Transfer Fee Credit Card

• Santander World Elite™ Mastercard®

1. Savings and ISAs:

• Savings and ISAs for different goals, including:

• Easy Access Saver

• Regular Saver

• Santander Edge Saver

• Easy Access ISA

• Fixed Rate ISAs

• Fixed Term Bonds

• Junior ISA

• Inheritance ISA

1. Investments:

• Investment options with cashback incentives.

• Investment Hub for online advice and fund selection.

• Investment advice and resources available.

1. Insurance:

• Home insurance, including contents insurance for renters.

• Life insurance, including critical illness cover.

• Health insurance.

• Mortgage life insurance.

• Family and lifestyle insurance.

• Over 50s Life Insurance.

• Car insurance, including electric vehicle insurance.

• Travel insurance.

• Business insurance and landlord insurance.

1. Personal Loan:

• Personal loans with fixed interest rates.

• Loan amounts from £1,000 to £25,000.

• Flexible repayment terms.

• Loan eligibility criteria apply.

Santander provides a comprehensive range of financial products and services to cater to their customers' banking, investment, insurance, and borrowing needs.

Accounts

Six digit account sort codes are used in the range between 09-00-xx to 09-19-xx. Sort codes for accounts formerly held by Alliance & Leicester use the range 09-01-31 to 09-01-36.

Credit Rating

In October 2011, Moody's downgraded the credit rating of twelve financial firms in the United Kingdom, including Santander UK, blaming financial weakness. In June 2012, Moody rated Santander UK as being in a more financially healthy position than its parent company, Banco Santander.

Deposit & Withdrawal

In November 2009, Santander launched the first current account in the United Kingdom without fees (including unauthorised overdrafts) for its current and future mortgage customers. In January 2010, the bank began waiving fees for customers using Santander's automated teller machines in Spain, which traditionally would incur fees for transactions in a foreign currency.

Accepted Countries

Santander's Corporate and Commercial Banking division operates from a number of regional business banking centres across the United Kingdom. Less than 1% of Santander UK's business is held abroad.

Customer Service

Santander has frequently been rated the worst bank for customer service in the United Kingdom, although by July 2011 had sought to improve, notably by returning call centre operations to the United Kingdom from India. Its '123' product range was ranked third best in the United Kingdom in 2013, and in a moneysavingexpert.com poll in February 2014, customers ranked their satisfaction higher than with any of other main high street banks.

Santander's customer support offers several ways to contact them and obtain assistance:

1. Telephone Support:

• Customers can reach a Customer Service Center Advisor at 1-877-768-2265.

• Hours of operation are from 8 a.m. to 8 p.m. EST, Monday to Saturday.

• For customers with hearing/speech impairments, there is a dedicated relay service at 7-1-1.

1. International Calls:

• For customers calling from outside the United States, there is a local number: 1-401-824-3400.

1. Live Chat:

• Customers can use the live chat feature on the Santander website to get real-time assistance with their inquiries or problems.

1. ATM/Branch Locator:

• For information on ATM and branch locations as well as their hours of operation, customers can use the ATM/Branch Locator on the Santander website.

Santander's customer support is accessible through various channels, including phone, chat, and online resources, ensuring that customers have multiple options to address their banking needs and inquiries. The telephone support hours are accommodating, and they provide accessibility options for customers with hearing or speech impairments.

Summary

Santander UK Plc is a regulated financial institution under the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. They offer a diverse range of financial products and services, including current accounts, mortgages, credit cards, savings and ISAs, investments, insurance, and personal loans. Santander provides accessible customer support through telephone, live chat, and an ATM/Branch Locator, ensuring customers have various ways to seek assistance with their financial needs. Their customer service hours are from 8 a.m. to 8 p.m. EST, Monday to Saturday. Santander's comprehensive product offerings aim to meet a wide array of customer banking and financial requirements.

FAQs

Q: What types of current accounts does Santander offer？

A: Santander offers various current account options, including the Santander Edge Up, Santander Edge, Everyday Current Account, and specialized accounts for students and children.

Q: How can I contact Santander's customer support？

A: You can reach Santander's customer support by calling 1-877-768-2265 for general inquiries. For international calls, dial 1-401-824-3400. Alternatively, you can use the live chat feature on their website.

Q: Are there fees associated with Santander's current accounts？

A: Some current accounts may have monthly fees, such as £5 for the Santander Edge Up Current Account and £3 for the Santander Edge Current Account. The Everyday Current Account, however, has no monthly fee.

Q: What types of insurance does Santander offer？

A: Santander provides a range of insurance options, including home insurance, life insurance, health insurance, car insurance, and travel insurance, catering to various coverage needs.

Q: Can I apply for a personal loan from Santander？

A: Yes, Santander offers personal loans with fixed interest rates. You can apply for loan amounts ranging from £1,000 to £25,000, with flexible repayment terms. Eligibility criteria apply, and you can typically get a decision within 5 minutes.

What is Swiss Markets？

Swiss Markets, a subsidiary of BDS Swiss Markets Global Services Ltd, is an online forex and CFD broker that has been operational since 2016. It provides investors with various trading assets, including Forex, Metals, Energy, Commodities, and Indices. The company is registered in Mauritius and regulated by the Cyprus Securities and Exchange Commission (CYSEC).

Despite being a regulated entity, Swiss Markets has been identified on a list of blocked websites issued by the Ministry of Trade, Indonesia, on February 2, 2022, citing unauthorized commodity futures trading. This is a significant red flag for potential investors considering using their platform.

Pros & Cons

Pros:

• It is regulated by the Cyprus Securities and Exchange Commission (CYSEC), ensuring it adheres to strict regulatory standards.

• It offers appealing spreads and commissions, which can help traders keep their trading costs low.

• It supports the popular MT4 trading platform, which provides advanced charting tools, automated trading through Expert Advisors (EAs), and a secure trading environment.

• It provides various methods for deposits and withdrawals, offering flexibility and convenience to clients.

Cons:

• It has been marked out on the WikiFx warning list, which can raise concerns about its credibility and reliability. It's always important for traders to do their due diligence when choosing a broker.

Is Swiss Markets safe or scam？

Swiss Markets is regulated by the Cyprus Securities and Exchange Commission (CYSEC), which generally offers a degree of reassurance that they adhere to specific regulatory standards for fair trading and client transparency. However, despite regulation status, Swiss Markets have been flagged up due to their presence on a warning list issued by WikiFX, a platform providing broker service information and more.

Swiss Markets is part of a list of brokers that have been flagged as potentially dangerous by a regulatory authority. On February 2, 2022, these brokers had an adverse disclosure issued by the Ministry of Trade in Indonesia. This listing blocks several websites due to their participation in illegal commodity futures trading and gambling under the pretense of trading.

The exposures concerning Swiss Markets generally focus on issues related to withdrawals and deceptive practices. Users commonly reported experiencing troubles when trying to withdraw their funds - unexpected fees were sometimes introduced and withdrawals would either take an excessively long time or not be processed correctly, often leading to additional costs. Furthermore, some users also pointed out concerns relating to the handling of deposits and unexpected trade anomalies after depositing significant amounts. The issues were not satisfactorily resolved, even after multiple complaints, casting doubts about the platform's reliability and trustworthiness.

Market Instruments

• Forex: This involves trading in the global currency market, offering a range of currency pairs for trading.

• Metals: This category allows users to trade in precious metals such as gold and silver.

• Energies: Swiss Market clients have the opportunity to trade in energy commodities, including crude oil and natural gas.

• Indices: This platform provides global indices allowing traders to gain exposure to various sectors of different economies.

• Equities: Clients can also opt to trade in equities, providing an opportunity to invest and trade in various company shares.

Account Types

Swiss Markets offers two primary account types, the STP Classic and the STP Raw, both with a minimum deposit of $200. The STP model is a mechanism in the financial market that allows direct trades between buyers and sellers without going through an intermediate exchange or any other form of processing. This implies a non-dealing desk environment where trade orders are automatically processed by the system, eliminating the need for a manual dealing desk.

Leverage

Swiss Markets offers different levels of leverage depending on the account type and the market instrument being traded. For Forex trading, the leverage is quite high - it can go up to 1:500 for the STP Classic account and up to 1:200 for the STP Raw account. For other trading categories, such as Metals, Energies, Indices, and Equities, the leverage is set at 1%, or equivalently a ratio of 1:100. This applies uniformly on both STP Classic and STP Raw account types.

It's important to note that while higher leverage can magnify profits, it can also increase potential losses. Therefore, it should be used judiciously and traders should have a well-thought risk management strategy in place.

Spread & Commission

Swiss Markets operates with two different account types, STP Classic and STP Raw, each with its unique spread and commission structure. They have designed these structures to cater to a diverse range of trading needs.

For the STP Classic account, spreads are set low and no commissions are charged across Forex, Precious Metals, and Energies trading. However, there is a minimal fixed commission for Stock Indices.

Conversely, in the STP Raw account, they offer extremely low or even zero spreads in Forex trading. This tighter spread is also evident in Precious Metals and Energies trading. This lower spread does come with a commission fee. In the case of Stock Indices, like with the STP Classic, spreads are fixed with a small commission charge.

Trading Platforms

Swiss Markets offers the MetaTrader 4 (MT4) trading platform, a comprehensive platform that offers a variety of features to aid traders in executing their strategies, one of the most popular and widely used trading platforms in the world. It's available across multiple devices including Windows, Mac, iOS, and Android, offering flexibility and convenience to its users.

Deposit & Withdrawal

Swiss Markets offers a diverse range of deposit and withdrawal methods, including Visa, Mastercard, Maestro, Postepay, Giro Pay, Swift, Sofort, EPS, iDeal, Przelewy24, Skrill, and Neteller. Most methods support various currencies and process deposits immediately. Swift,however, can take 1-4 working days for deposits to process.

When it comes to withdrawals, Visa, Mastercard, Maestro, Skrill, Neteller, and Swift manage this within 24 hours. Postepay, Giro Pay, Sofort, EPS, iDeal, and Przelewy24 do not support withdrawals.

For a detailed breakdown of the deposit and withdrawal methods, supported currencies and timeframes, clients can refer to the table provided.

Conclusion

Swiss Markets is a broker that is regulated by the Cyprus Securities and Exchange Commission. They offer broad accessibility with a user-friendly interface, multidimensional trading analysis tools via the MT4 platform, and diverse methods for deposits and withdrawals. They prioritize client fund safety, with a minimum deposit of $200, and ensure swift processing of transactions. However, being flagged on the WikiFx warning list signals the need for users to conduct their own due diligence.

Frequently Asked Questions (FAQs)

Q: How much money do I need to put in to open an account？

A: The minimum deposit for starting a new account is $200.

Q: Is Swiss Markets regulated？

A: Yes, the broker is regulated by the Cyprus Securities and Exchange Commission (CYSEC) however recently was flagged by the Ministry of Trade in Indonesia for unauthorized activity.

Q: What trading platform does Swiss Markets use？

A: Swiss Markets uses the MetaTrader 4 platform, under a white-label license.

Q: Why is Swiss Markets on a warning list？

A: The Ministry of Trade in Indonesia listed Swiss Markets on a warning list for illegal commodity futures trading.

Q: How can I contact Swiss Markets？

A: Swiss Markets can be contacted via phone: +44 (20) 36709704; +49 3021446981; +34 (91) 0756974; +357 25262934; Email: support@swissmarkets.com. And online messaging on the website is also available.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.