General Information

Santander UK is a large retail and commercial bank based in the UK and a wholly-owned subsidiary of the major global bank Banco Santander. It is registered in England and Wales, authorised by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. It manages its affairs autonomously, with its own local management team, responsible solely for its performance. It has its origins in three constituent companies—Abbey National, Alliance & Leicester and Bradford & Bingley—all former mutual building societies. It is one of the leading personal financial services companies in the United Kingdom, and one of the largest providers of mortgages and savings in the United Kingdom.

Regulation

Santander UK Plc is a regulated institution under the jurisdiction of the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. It holds a Market Making (MM) license type and has been regulated since December 1, 2001. The institution operates with the license type of “No Sharing.” You can contact them via email at customerservices@santander.co.uk and find more information on their website: https://www.santander.co.uk/. The regulatory status does not specify an expiry date, and Santander UK Plc is located at 2 Triton Square, Regent's Place, London NW1 3AN, UNITED KINGDOM, with a phone number of 448003897000. Certified documents related to their regulatory status are not provided in the information provided.

Pros and Cons

Santander offers a wide range of financial products and services to cater to diverse customer needs. However, it's essential to consider both the advantages and disadvantages when evaluating their offerings.

Pros:

1. Comprehensive Product Range: Santander provides a diverse selection of banking, investment, insurance, and borrowing options, allowing customers to find suitable solutions for their financial goals.

2. Accessible Customer Support: Customers can easily reach Santander's support through telephone, live chat, or the ATM/Branch Locator. The extended hours of operation and accessibility options accommodate various needs.

3. Regulated Institution: Santander is regulated by the UK's Financial Conduct Authority (FCA), providing customers with confidence in their financial stability and adherence to industry standards.

Cons:

1. Monthly Fees: Some of Santander's current accounts come with monthly fees, which may not be ideal for individuals seeking fee-free options.

2. Complexity: With numerous products and services, navigating Santander's offerings can be overwhelming for some customers who may prefer simpler banking solutions.

3. Eligibility Criteria: Eligibility criteria apply to certain products, such as personal loans, which may limit access to individuals who do not meet specific income or credit requirements.

Here is a table summarizing the pros and cons of Santander:

Market Instruments

The Santander UKs segments include Retail Banking, Corporate & Commercial Banking and Corporate & Investment Banking. The Retail Banking segment offers a range of products and financial services to individuals and small businesses, through a network of branches and automated teller machines (ATMs), as well as through telephony, digital, mobile and intermediary channels. The Corporate & Commercial Banking segment offers a range of products and financial services include loans, bank accounts, deposits, treasury services, trade and asset finance for small medium enterprises (SME) and corporate customers. The Corporate & Investment Banking segment serves corporate clients and financial institutions.

Here's a summary of their products:

1. Current Accounts:

• Santander Edge Up Current Account:

• Earn cashback on selected household bills, supermarket, and travel costs.

• Earn interest on credit balances up to £25,000.

• Requires funding the account with £1,500 each month and setting up 2 active Direct Debits.

• No charges for using the debit card outside the UK.

• £5 monthly fee.

• Santander Edge Current Account:

• Earn cashback on selected household bills at supermarkets and travel spend.

• Access to an optional savings account with exclusive rates.

• Requires funding the account with £500 each month and setting up 2 active Direct Debits.

• No charges for using the debit card outside the UK.

• £3 monthly fee.

• Everyday Current Account:

• Simple and straightforward account with no monthly fee.

• 1|2|3 Student Current Account:

• Free 16-25 railcard for four years.

• Interest-free overdraft of £1,500 for the first 3 years of studies.

• Requires regular deposits of at least £500 every 4 months.

• 1|2|3 Mini Current Account:

• Designed to help children and young people learn money management.

• Offers interest on balances at certain thresholds.

• Choice of contactless debit card or cash card.

• Basic Current Account:

• Suitable for those with poor credit history or newcomers to the UK.

1. Mortgages:

• Services for first-time buyers, home movers, and those looking to remortgage.

• Options for changing lenders, borrowing more money, and managing existing mortgages.

• Later life mortgages for individuals aged 55 or over.

• Partnership with ufurnish.com for home furnishing experiences.

1. Credit Cards:

• Range of credit cards for various needs, including:

• All in One Credit Card

• Long Term Balance Transfer Credit Card

• Everyday No Balance Transfer Fee Credit Card

• Santander World Elite™ Mastercard®

1. Savings and ISAs:

• Savings and ISAs for different goals, including:

• Easy Access Saver

• Regular Saver

• Santander Edge Saver

• Easy Access ISA

• Fixed Rate ISAs

• Fixed Term Bonds

• Junior ISA

• Inheritance ISA

1. Investments:

• Investment options with cashback incentives.

• Investment Hub for online advice and fund selection.

• Investment advice and resources available.

1. Insurance:

• Home insurance, including contents insurance for renters.

• Life insurance, including critical illness cover.

• Health insurance.

• Mortgage life insurance.

• Family and lifestyle insurance.

• Over 50s Life Insurance.

• Car insurance, including electric vehicle insurance.

• Travel insurance.

• Business insurance and landlord insurance.

1. Personal Loan:

• Personal loans with fixed interest rates.

• Loan amounts from £1,000 to £25,000.

• Flexible repayment terms.

• Loan eligibility criteria apply.

Santander provides a comprehensive range of financial products and services to cater to their customers' banking, investment, insurance, and borrowing needs.

Accounts

Six digit account sort codes are used in the range between 09-00-xx to 09-19-xx. Sort codes for accounts formerly held by Alliance & Leicester use the range 09-01-31 to 09-01-36.

Credit Rating

In October 2011, Moody's downgraded the credit rating of twelve financial firms in the United Kingdom, including Santander UK, blaming financial weakness. In June 2012, Moody rated Santander UK as being in a more financially healthy position than its parent company, Banco Santander.

Deposit & Withdrawal

In November 2009, Santander launched the first current account in the United Kingdom without fees (including unauthorised overdrafts) for its current and future mortgage customers. In January 2010, the bank began waiving fees for customers using Santander's automated teller machines in Spain, which traditionally would incur fees for transactions in a foreign currency.

Accepted Countries

Santander's Corporate and Commercial Banking division operates from a number of regional business banking centres across the United Kingdom. Less than 1% of Santander UK's business is held abroad.

Customer Service

Santander has frequently been rated the worst bank for customer service in the United Kingdom, although by July 2011 had sought to improve, notably by returning call centre operations to the United Kingdom from India. Its '123' product range was ranked third best in the United Kingdom in 2013, and in a moneysavingexpert.com poll in February 2014, customers ranked their satisfaction higher than with any of other main high street banks.

Santander's customer support offers several ways to contact them and obtain assistance:

1. Telephone Support:

• Customers can reach a Customer Service Center Advisor at 1-877-768-2265.

• Hours of operation are from 8 a.m. to 8 p.m. EST, Monday to Saturday.

• For customers with hearing/speech impairments, there is a dedicated relay service at 7-1-1.

1. International Calls:

• For customers calling from outside the United States, there is a local number: 1-401-824-3400.

1. Live Chat:

• Customers can use the live chat feature on the Santander website to get real-time assistance with their inquiries or problems.

1. ATM/Branch Locator:

• For information on ATM and branch locations as well as their hours of operation, customers can use the ATM/Branch Locator on the Santander website.

Santander's customer support is accessible through various channels, including phone, chat, and online resources, ensuring that customers have multiple options to address their banking needs and inquiries. The telephone support hours are accommodating, and they provide accessibility options for customers with hearing or speech impairments.

Summary

Santander UK Plc is a regulated financial institution under the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. They offer a diverse range of financial products and services, including current accounts, mortgages, credit cards, savings and ISAs, investments, insurance, and personal loans. Santander provides accessible customer support through telephone, live chat, and an ATM/Branch Locator, ensuring customers have various ways to seek assistance with their financial needs. Their customer service hours are from 8 a.m. to 8 p.m. EST, Monday to Saturday. Santander's comprehensive product offerings aim to meet a wide array of customer banking and financial requirements.

FAQs

Q: What types of current accounts does Santander offer？

A: Santander offers various current account options, including the Santander Edge Up, Santander Edge, Everyday Current Account, and specialized accounts for students and children.

Q: How can I contact Santander's customer support？

A: You can reach Santander's customer support by calling 1-877-768-2265 for general inquiries. For international calls, dial 1-401-824-3400. Alternatively, you can use the live chat feature on their website.

Q: Are there fees associated with Santander's current accounts？

A: Some current accounts may have monthly fees, such as £5 for the Santander Edge Up Current Account and £3 for the Santander Edge Current Account. The Everyday Current Account, however, has no monthly fee.

Q: What types of insurance does Santander offer？

A: Santander provides a range of insurance options, including home insurance, life insurance, health insurance, car insurance, and travel insurance, catering to various coverage needs.

Q: Can I apply for a personal loan from Santander？

A: Yes, Santander offers personal loans with fixed interest rates. You can apply for loan amounts ranging from £1,000 to £25,000, with flexible repayment terms. Eligibility criteria apply, and you can typically get a decision within 5 minutes.

Overview of Money Partners

Money Partners, headquartered in Japan, operates as a regulated forex and CFD broker under the Financial Services Agency (FSA). The company offers a selection of account types, including Standard, Raw ECN, MT4 ECN, and Islamic, each with specific minimum deposits and leverages. Traders can access a range of tradable assets encompassing forex, stocks, indices, commodities, and cryptocurrencies. Money Partners provides access to multiple trading platforms, including MetaTrader 4, MetaTrader 5, and its proprietary platform. They offer various deposit and withdrawal methods and extend customer support through various channels, including inquiries, chat, email, and phone. However, the company appears to exclusively conduct business in Japanese as per their website.

Regulation

The authorized status employed by Money Partners involves regulation by the Financial Services Agency (FSA) of Japan. Their license number 2028 signifies compliance with Japanese financial regulations pertaining to forex and CFD brokerage services. This regulatory authority oversees the financial activities of the company within Japan and enforces adherence to established financial laws and guidelines.

The FSA-regulated license status signifies that Money Partners operates under the supervision of the Japanese government's financial regulatory body. This type of regulation aims to maintain the financial stability and transparency of financial service providers, ensuring their compliance with legal and operational standards. Advantages associated with this regulation include increased oversight, which can contribute to investor confidence and the prevention of financial misconduct. It also aligns the brokerage with national financial regulations, providing a level of assurance to traders operating within the Japanese market.

Pros and Cons

Pros:

Regulated Brokerage: Money Partners operates as a regulated forex and CFD broker under the Financial Services Agency (FSA) of Japan, ensuring compliance with local financial regulations and enhancing trader confidence.

Multiple Account Types: The company offers various account types, including Standard, Raw ECN, MT4 ECN, and Islamic, accommodating different trading preferences and minimum deposit requirements.

Range of Tradable Assets: Money Partners provides access to a range of tradable assets, including forex, stocks, indices, commodities, and cryptocurrencies, allowing traders to diversify their portfolios.

Accessible Trading Platforms: Traders can choose from multiple trading platforms, including MetaTrader 4, MetaTrader 5, and Money Partners' proprietary platform, offering flexibility and choice.

Customer Support Options: The brokerage offers various customer support channels, such as inquiries, chat, email, and phone, ensuring accessibility for clients seeking assistance.

Cons:

Japanese-Language Only: Money Partners appears to exclusively conduct business in Japanese, potentially limiting accessibility for non-Japanese-speaking traders.

Limited Leverage for Cryptocurrencies: While the broker offers leverage for other assets, the maximum leverage for cryptocurrencies is relatively low at 1:2, potentially restricting trading opportunities for cryptocurrency enthusiasts.

Withdrawal Fees: Certain withdrawal methods incur fees, such as the ¥550 fee for withdrawing funds to a Japanese bank account via bank transfer, which could affect the cost-effectiveness of transactions.

Inactivity Fee: Money Partners imposes a ¥1,000 inactivity fee per month for accounts with no trading activity for six months or more, which may discourage occasional or inactive traders.

Monolinguistic Website/Services

Money Partners' website operates exclusively in the Japanese language, limiting access and usability for individuals who do not comprehend Japanese. The absence of multilingual support or translation options could pose a considerable barrier to international users seeking to navigate the platform effectively. This language restriction may hinder the accessibility of vital information and services, potentially deterring non-Japanese-speaking traders from utilizing Money Partners' offerings.

Market Instruments

Money Partners offers forex, stocks, indices, commodities, and cryptocurrencies for trading. Details are as follows:

Forex: Money Partners provides access to the forex market, allowing traders to engage in currency trading. This involves buying one currency while simultaneously selling another. Examples of forex products offered include major and minor currency pairs such as EUR/USD, USD/JPY, and GBP/USD.

Stocks: The brokerage offers trading in stocks, which are ownership shares of publicly-traded companies. Traders can invest in individual stocks, potentially benefiting from price fluctuations.

Indices: Money Partners enables trading on indices, which are a collection of stocks representing a particular market or sector. Traders can speculate on the performance of these indices, such as the Nikkei 225, S&P 500, or the DAX 30.

Commodities: Commodities trading allows users to speculate on the prices of raw materials like oil, gold, and agricultural products. Money Partners may offer access to various commodities.

Cryptocurrencies: Money Partners caters to cryptocurrency enthusiasts by facilitating trading in digital currencies like Bitcoin. However, the maximum leverage for cryptocurrencies is limited to 1:2, potentially affecting trading opportunities.

Here is a table comparing Money Partners to other brokers in this regard:

Account Types

Money Partners offers four account types: Standard, Raw ECN, MT4 ECN, and Islamic. Specifics are as follows:

Standard Account: The Standard Account offered by Money Partners is tailored to beginner traders with a minimum deposit requirement of ¥10,000. This account type features spreads of 1.5 pips or higher, offering favorable conditions for trading various assets.

Raw ECN Account: Money Partners' Raw ECN Account is designed for experienced traders seeking tight spreads. It necessitates a higher minimum deposit of ¥100,000 and offers spreads starting from 0 pips.

MT4 ECN Account: The MT4 ECN Account is aimed at traders who prefer the MetaTrader 4 platform and tight spreads. It requires a minimum deposit of ¥10,000 and offers spreads starting from 0 pips.

Islamic Account: Money Partners offers an Islamic Account designed for Muslim traders, providing a swap-free option. This account type shares a minimum deposit requirement of ¥10,000 and features spreads of 1.5 pips or higher.

How to open an account？

1. The first step would be to navigate to the red “Open Checking Account” button, which is located at the top right side of the screen.

2. After inputting personal information and contact information, there will be a verification of the phone number or email.

3. Last, in order to complete the accout creation process, the user is required to possess a Japanese ID, meaning that the services of Money Partners are not available to international customers.

4. Once Money Partners verifies the information, the account creation is completed.

Minimum Deposit

Money Partners offers varying minimum deposit rates across its account types to cater to different trading preferences. The Standard and MT4 ECN accounts have a minimum deposit requirement of ¥10,000, while the Raw ECN account demands a higher deposit of ¥100,000. The Islamic account also requires a ¥10,000 minimum deposit. These distinct deposit rates allow traders to choose an account type that aligns with their trading goals and financial capacity, promoting flexibility within the brokerage's offerings.

Leverage

Money Partners provides varying leverage options for different market instruments. The company offers a maximum leverage of up to 1:400 for forex trading, 1:20 for stocks, 1:100 for indices and commodities, and 1:2 for cryptocurrencies. This range of leverage ratios caters to traders with varying risk appetites and preferences, allowing for different levels of leverage depending on the asset class being traded.

The following table compares Money Partners to competing brokerages in terms of maximum leverage:

Spread

Money Partners provides spreads for its trading services that are determined by factors such as the currency pair and prevailing market conditions. In the case of the Raw ECN and MT4 ECN accounts, spreads commence at 0 pips, which can be appealing to traders looking for narrower spreads. Conversely, the Standard account offers spreads starting at 1.5 pips or higher, providing an option with wider spreads.

Deposit & Withdrawal

Money Partners offers a selection of deposit and withdrawal methods to facilitate transactions for its clients. These methods include bank transfers, credit/debit card payments, PayPal, Bitcoin, and various other e-wallet options. While the brokerage does not charge deposit fees, it is important to note that withdrawal fees may apply for certain methods, such as a ¥550 fee for withdrawing funds to a Japanese bank account via bank transfer. The availability of multiple payment options provides flexibility for clients to choose the most convenient method for their financial transactions, depending on their preferences and location.

Trading Platforms

Money Partners provides traders with access to multiple trading platforms, offering flexibility and choice. These platforms include MetaTrader 4, MetaTrader 5, and Money Partners' proprietary platform. MetaTrader 4 and MetaTrader 5 are widely recognized in the industry and favored for their comprehensive trading features and technical analysis tools. Money Partners' proprietary platform likely offers a unique trading experience.

The following table compares the trading platforms offered by Money Partners to those of other competing brokerages:

Customer Support

Money Partners offers multiple customer support options, including phone support, an inquiry form, and a chat feature, allowing clients to choose the most suitable channel for their inquiries and assistance needs.

Phone Support: Money Partners offers phone support through the number 0120-860-894, available during limited hours from Monday to Friday, 9:00 AM to 6:30 PM. This channel allows clients to make direct inquiries and receive assistance over the phone.

Inquiry Form: Clients can utilize an inquiry form on Money Partners' website to submit their queries or requests. This method provides a written channel for communication and is accessible for clients seeking assistance.

Chat Feature: Money Partners provides a chat service for clients to engage in real-time conversations with support representatives. This live chat feature is available during specified hours and offers a convenient way to receive immediate assistance.

Conclusion

Money Partners emerges as a regulated forex and CFD brokerage with a clear focus on providing financial services to a Japanese clientele. Founded over a decade ago, the company boasts a track record of compliance with the Financial Services Agency (FSA) of Japan, underscoring its commitment to adhering to stringent regulatory standards. Offering a range of trading platforms, including MetaTrader 4 and 5, as well as their proprietary platform, Money Partners caters to traders seeking various tools for their financial endeavors. Additionally, the broker extends multiple customer support options, enabling clients to access assistance through phone inquiries, inquiry forms, and live chat services during specified hours.

While their trading account options cater to a variety of trading preferences, the lack of website accessibility in languages other than Japanese and the requirement for a Japanese address during registration suggest a primary focus on serving domestic traders. This geographical limitation, coupled with potential language barriers, may deter international traders seeking their services.

FAQs

Q: What is Money Partners' main regulatory status？

A: Money Partners is regulated by the Financial Services Agency (FSA) of Japan.

Q: Can clients outside of Japan access Money Partners' services？

A: Money Partners appears to primarily serve a Japanese clientele, limiting accessibility for international traders.

Q: What are the available trading platforms at Money Partners？

A: Money Partners offers MetaTrader 4, MetaTrader 5, and its proprietary trading platform.

Q: How can clients contact Money Partners' customer support？

A: Clients can reach out through phone support, an inquiry form, or a live chat feature during specified hours.

Q: Are there deposit fees at Money Partners？

A: Money Partners does not charge deposit fees, but withdrawal fees may apply for certain methods.

Q: What are the minimum deposit rates for Money Partners' accounts？

A: Money Partners provides varying minimum deposit rates, starting at ¥10,000 for some account types and ¥100,000 for others.