General Information

Santander UK is a large retail and commercial bank based in the UK and a wholly-owned subsidiary of the major global bank Banco Santander. It is registered in England and Wales, authorised by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. It manages its affairs autonomously, with its own local management team, responsible solely for its performance. It has its origins in three constituent companies—Abbey National, Alliance & Leicester and Bradford & Bingley—all former mutual building societies. It is one of the leading personal financial services companies in the United Kingdom, and one of the largest providers of mortgages and savings in the United Kingdom.

Regulation

Santander UK Plc is a regulated institution under the jurisdiction of the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. It holds a Market Making (MM) license type and has been regulated since December 1, 2001. The institution operates with the license type of “No Sharing.” You can contact them via email at customerservices@santander.co.uk and find more information on their website: https://www.santander.co.uk/. The regulatory status does not specify an expiry date, and Santander UK Plc is located at 2 Triton Square, Regent's Place, London NW1 3AN, UNITED KINGDOM, with a phone number of 448003897000. Certified documents related to their regulatory status are not provided in the information provided.

Pros and Cons

Santander offers a wide range of financial products and services to cater to diverse customer needs. However, it's essential to consider both the advantages and disadvantages when evaluating their offerings.

Pros:

1. Comprehensive Product Range: Santander provides a diverse selection of banking, investment, insurance, and borrowing options, allowing customers to find suitable solutions for their financial goals.

2. Accessible Customer Support: Customers can easily reach Santander's support through telephone, live chat, or the ATM/Branch Locator. The extended hours of operation and accessibility options accommodate various needs.

3. Regulated Institution: Santander is regulated by the UK's Financial Conduct Authority (FCA), providing customers with confidence in their financial stability and adherence to industry standards.

Cons:

1. Monthly Fees: Some of Santander's current accounts come with monthly fees, which may not be ideal for individuals seeking fee-free options.

2. Complexity: With numerous products and services, navigating Santander's offerings can be overwhelming for some customers who may prefer simpler banking solutions.

3. Eligibility Criteria: Eligibility criteria apply to certain products, such as personal loans, which may limit access to individuals who do not meet specific income or credit requirements.

Here is a table summarizing the pros and cons of Santander:

Market Instruments

The Santander UKs segments include Retail Banking, Corporate & Commercial Banking and Corporate & Investment Banking. The Retail Banking segment offers a range of products and financial services to individuals and small businesses, through a network of branches and automated teller machines (ATMs), as well as through telephony, digital, mobile and intermediary channels. The Corporate & Commercial Banking segment offers a range of products and financial services include loans, bank accounts, deposits, treasury services, trade and asset finance for small medium enterprises (SME) and corporate customers. The Corporate & Investment Banking segment serves corporate clients and financial institutions.

Here's a summary of their products:

1. Current Accounts:

• Santander Edge Up Current Account:

• Earn cashback on selected household bills, supermarket, and travel costs.

• Earn interest on credit balances up to £25,000.

• Requires funding the account with £1,500 each month and setting up 2 active Direct Debits.

• No charges for using the debit card outside the UK.

• £5 monthly fee.

• Santander Edge Current Account:

• Earn cashback on selected household bills at supermarkets and travel spend.

• Access to an optional savings account with exclusive rates.

• Requires funding the account with £500 each month and setting up 2 active Direct Debits.

• No charges for using the debit card outside the UK.

• £3 monthly fee.

• Everyday Current Account:

• Simple and straightforward account with no monthly fee.

• 1|2|3 Student Current Account:

• Free 16-25 railcard for four years.

• Interest-free overdraft of £1,500 for the first 3 years of studies.

• Requires regular deposits of at least £500 every 4 months.

• 1|2|3 Mini Current Account:

• Designed to help children and young people learn money management.

• Offers interest on balances at certain thresholds.

• Choice of contactless debit card or cash card.

• Basic Current Account:

• Suitable for those with poor credit history or newcomers to the UK.

1. Mortgages:

• Services for first-time buyers, home movers, and those looking to remortgage.

• Options for changing lenders, borrowing more money, and managing existing mortgages.

• Later life mortgages for individuals aged 55 or over.

• Partnership with ufurnish.com for home furnishing experiences.

1. Credit Cards:

• Range of credit cards for various needs, including:

• All in One Credit Card

• Long Term Balance Transfer Credit Card

• Everyday No Balance Transfer Fee Credit Card

• Santander World Elite™ Mastercard®

1. Savings and ISAs:

• Savings and ISAs for different goals, including:

• Easy Access Saver

• Regular Saver

• Santander Edge Saver

• Easy Access ISA

• Fixed Rate ISAs

• Fixed Term Bonds

• Junior ISA

• Inheritance ISA

1. Investments:

• Investment options with cashback incentives.

• Investment Hub for online advice and fund selection.

• Investment advice and resources available.

1. Insurance:

• Home insurance, including contents insurance for renters.

• Life insurance, including critical illness cover.

• Health insurance.

• Mortgage life insurance.

• Family and lifestyle insurance.

• Over 50s Life Insurance.

• Car insurance, including electric vehicle insurance.

• Travel insurance.

• Business insurance and landlord insurance.

1. Personal Loan:

• Personal loans with fixed interest rates.

• Loan amounts from £1,000 to £25,000.

• Flexible repayment terms.

• Loan eligibility criteria apply.

Santander provides a comprehensive range of financial products and services to cater to their customers' banking, investment, insurance, and borrowing needs.

Accounts

Six digit account sort codes are used in the range between 09-00-xx to 09-19-xx. Sort codes for accounts formerly held by Alliance & Leicester use the range 09-01-31 to 09-01-36.

Credit Rating

In October 2011, Moody's downgraded the credit rating of twelve financial firms in the United Kingdom, including Santander UK, blaming financial weakness. In June 2012, Moody rated Santander UK as being in a more financially healthy position than its parent company, Banco Santander.

Deposit & Withdrawal

In November 2009, Santander launched the first current account in the United Kingdom without fees (including unauthorised overdrafts) for its current and future mortgage customers. In January 2010, the bank began waiving fees for customers using Santander's automated teller machines in Spain, which traditionally would incur fees for transactions in a foreign currency.

Accepted Countries

Santander's Corporate and Commercial Banking division operates from a number of regional business banking centres across the United Kingdom. Less than 1% of Santander UK's business is held abroad.

Customer Service

Santander has frequently been rated the worst bank for customer service in the United Kingdom, although by July 2011 had sought to improve, notably by returning call centre operations to the United Kingdom from India. Its '123' product range was ranked third best in the United Kingdom in 2013, and in a moneysavingexpert.com poll in February 2014, customers ranked their satisfaction higher than with any of other main high street banks.

Santander's customer support offers several ways to contact them and obtain assistance:

1. Telephone Support:

• Customers can reach a Customer Service Center Advisor at 1-877-768-2265.

• Hours of operation are from 8 a.m. to 8 p.m. EST, Monday to Saturday.

• For customers with hearing/speech impairments, there is a dedicated relay service at 7-1-1.

1. International Calls:

• For customers calling from outside the United States, there is a local number: 1-401-824-3400.

1. Live Chat:

• Customers can use the live chat feature on the Santander website to get real-time assistance with their inquiries or problems.

1. ATM/Branch Locator:

• For information on ATM and branch locations as well as their hours of operation, customers can use the ATM/Branch Locator on the Santander website.

Santander's customer support is accessible through various channels, including phone, chat, and online resources, ensuring that customers have multiple options to address their banking needs and inquiries. The telephone support hours are accommodating, and they provide accessibility options for customers with hearing or speech impairments.

Summary

Santander UK Plc is a regulated financial institution under the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. They offer a diverse range of financial products and services, including current accounts, mortgages, credit cards, savings and ISAs, investments, insurance, and personal loans. Santander provides accessible customer support through telephone, live chat, and an ATM/Branch Locator, ensuring customers have various ways to seek assistance with their financial needs. Their customer service hours are from 8 a.m. to 8 p.m. EST, Monday to Saturday. Santander's comprehensive product offerings aim to meet a wide array of customer banking and financial requirements.

FAQs

Q: What types of current accounts does Santander offer？

A: Santander offers various current account options, including the Santander Edge Up, Santander Edge, Everyday Current Account, and specialized accounts for students and children.

Q: How can I contact Santander's customer support？

A: You can reach Santander's customer support by calling 1-877-768-2265 for general inquiries. For international calls, dial 1-401-824-3400. Alternatively, you can use the live chat feature on their website.

Q: Are there fees associated with Santander's current accounts？

A: Some current accounts may have monthly fees, such as £5 for the Santander Edge Up Current Account and £3 for the Santander Edge Current Account. The Everyday Current Account, however, has no monthly fee.

Q: What types of insurance does Santander offer？

A: Santander provides a range of insurance options, including home insurance, life insurance, health insurance, car insurance, and travel insurance, catering to various coverage needs.

Q: Can I apply for a personal loan from Santander？

A: Yes, Santander offers personal loans with fixed interest rates. You can apply for loan amounts ranging from £1,000 to £25,000, with flexible repayment terms. Eligibility criteria apply, and you can typically get a decision within 5 minutes.

What is ActivTrades？

Founded in 2001, ActivTrades is a brokerage firm, headquartered in London, with offices in Milan, Nassau, and Sofia. It initially focused on the forex business and then gradually expanded its product ranges, providing trading conditions and service support for clients in more than 140 countries. The company is regulated by the Financial Conduct Authority (FCA) and offers a range of trading instruments, including forex, commodities, indices, shares, and cryptocurrencies.

ActivTrades also provides its clients with a variety of trading platforms, including the popular MetaTrader 4 and 5 platforms, as well as its proprietary platform, ActivTrader. The broker aims to provide its clients with a safe and transparent trading environment, offering segregated accounts, negative balance protection, and a range of educational resources.

Pros & Cons

ActivTrades offers a good range of trading instruments, is regulated by a reputable financial authority, and offers various account types with negative balance protection and segregated accounts.

However, some clients have reported issues with trading platform stability.

ActivTrades Alternative Brokers

There are many alternative brokers to ActivTrades depending on the specific needs and preferences of the trader. Some popular options include:

• Darwinex - a regulated broker that offers unique social trading features, with a focus on transparency and competitive pricing.

• Dukascopy - a Swiss-based broker that provides excellent trading technology, including a proprietary trading platform, but it has high account minimums and limited product offerings.

• Hantec Markets - a UK-based broker that offers a user-friendly trading platform and competitive pricing, but its educational resources are limited compared to some other brokers.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is ActivTrades Safe or a Scam？

ActivTrades is regulated by both the Financial Conduct Authority (FCA) in the United Kingdom and the Securities Commission of The Bahamas (SCB).

The FCA regulation ensures strict adherence to financial standards and integrity within the UK as a Market Maker. Additionally, SCB regulation allows ActivTrades to hold a Retail Forex License in the Bahamas, providing broader international service under reliable oversight.

These dual regulations underscore ActivTrades' commitment to maintaining high regulatory standards and ensuring client security across multiple jurisdictions.

Market Instruments

At ActivTrades, you can trade over 1,000 different CFD instruments across 7 asset classes, including forex, shares, indices, ETFs, commodities, bonds, and spread betting. This provides clients with a diversified portfolio and the opportunity to trade a range of different assets.

Accounts

Traders can open either an Individual Account (which allows them to trade small and micro lots) or a Professional Account (minimum financial portfolio size of $500,000, Dedicated Account Manager) with ActivTrades. Beginner traders can test out the trading interface and get a feel for how the broker works with a free demo account. People who adhere to Sharia law can choose from two more account options: an Islamic (Swap-Free) Account.

Leverage

Leverage is capped at 1:30 in line with the EMSA regulations, the maximum leverage is 1:30 for currency pairs, 1:20 for indices and shares, 1:10 for commodities and 1:5 for cryptocurrencies. While only the Pro account holders can enjoy the maximum leverage of 1:400.

It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.

Spreads & Commissions

ActivTrades' currency spreads begin at 0.5 pips, and its spreads on indices and financial CFDs are also 0.5 pips, both of which are competitively cheap.

It's also important to note that this is not a situation that can be fixed overnight (the underlying Futures price already accounts for the adjustment). Commissions for trading shares as CFDs begin at €1 per side, whereas spread betting on shares incurs no fees beyond 0.10% of the transaction value.

Below is a comparison table about spreads and commissions charged by different brokers:

Trading Platforms

ActivTrades also stands out due to its platform selection, which features not only the company's proprietary platform - ActivTrader but also the popular MT4 and MT5 platforms, as well as a set of unique Add-Ons.

• Web Trading

The ActiveTrades trading platform is web-based, allowing trades to be made directly in the browser; it also has a dedicated app for the iPhone and iPad. The platform has an easy-to-use design but advanced functionality, such as access to more than 90 technical analysis indicators, for seasoned traders of all trading types.

• ActivTrader

The upgraded ActivTrader platform incorporates cutting-edge tools and features to provide a revolutionary trading environment. You can gain exposure to the Forex, Commodities, Financial & Indices, Shares, and Exchange-Traded Funds markets and trade over a thousand CFDs.

• MetaTrader4

ActivTrades' desktop trading platform MT4 is available to those who prefer a more traditional trading experience. In addition, the technology has been upgraded in accordance with the firm's security standards, and the use of sophisticated charts has made it possible to automate the tactics using EAs.

• MetaTrader5

New and improved features take online trading to a whole new level in MetaTrader5. More than 450 CFDs on equities with diverse characteristics and the option to auto-trade are available on the platform, and trading statements are seamlessly integrated.

Overall, ActivTrades' trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:

Trading Tools

In addition to the robust platform itself, a plethora of utility extensions is available to further develop trading functionalities and automation features, as well as to provide decision-making and signaling instruments. The term “indicators” can refer to a wide variety of tools, from those used for making decisions to those used for trading.

Deposits & Withdrawals

ActivTrades accepts deposits via Bank Transfers, Credit/Debit cards, Neteller, Skrill, Sofort, and PayPal, while only Sofort is excluded from withdrawal methods.

Base Currencies:

EUR, USD, GBP or CHF

The minimum deposit is as high as $500.

ActivTrades minimum deposit vs other brokers

Deposits via credit/debit card UK&EEA are charged 0.5% fees, while credit/debit card non-EEA are charged 1.5% fees. Other deposits and all withdrawals are free of charge.

Most deposits are said to take 30 minutes (except for Bank Transfer deposits are processed on the same working day), while all withdrawals can be processed on the same working day.

More details can be found in the table below:

See the deposit & withdrawal fee comparison table below:

Note: Fees and charges are subject to change. This table is only for informational purposes and may not reflect the latest fee structure of the brokers mentioned. It is recommended to always check with the brokers directly for the latest fees and charges.

Customer Service

ActivTrades offers 24/5 multilingual customer service via live chat, telephone: +44 (0) 207 6500 567, +44 (0) 207 6500 500, email: englishdesk@activtrades.com, institutional_en@activtrades.com, request a callback, or messaging online. Help Center is also available. You can also follow this broker on social networks such as Twitter, Facebook, Instagram and YouTube. Company address: The Loom 2.5, 14 Gower's Walk, London, E1 8PY.

Overall, ActivTrades' customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Note: These pros and cons are subjective and may vary depending on the individual's experience with ActivTrades' customer service.

Education

ActivTrades provides comprehensive educational resources organized by subject, including webinars, seminars, manuals, news & analysis. In addition, you get access to a demo account, robust analytical and technical analysis tools within the platforms and exclusive add-ons that will help you study and trade more effectively.

User Exposure on WikiFX

On our website, you can see that some users have reported scams. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Conclusion

As a whole, ActivTrades is a regulated broker that provides a wide range of trading instruments and platforms. The company offers several account types and has competitive trading fees with low spreads. The broker also provides negative balance protection and segregated client accounts.

However, ActivTrades has some negative reviews from clients regarding trading platform. Additionally, the broker charges deposit fees for some payment methods. Overall, ActivTrades may be a good option for experienced traders who prioritize low trading fees and a variety of trading instruments.

Frequently Asked Questions (FAQs)

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.