Overview of Ontega

Ontega is a trading broker headquartered in Cyprus, with a focus on providing access to various financial markets. They offer an array of market instruments, including cryptocurrencies, commodities, indices, shares, and currencies, allowing traders to diversify their portfolios. The platform prides itself on its user-friendly approach, featuring a web-based trading platform that requires no installation, making it accessible from both desktop and mobile devices. Additionally, Ontega provides multiple customer support channels, including email, telephone, and WhatsApp, to assist traders with their inquiries and concerns.

Is Ontega legit or a scam？

Ontega's regulatory status has raised suspicions in the trading community as it lacks clear and established regulatory oversight from recognized financial authorities. Traders are encouraged to exercise caution when considering this platform due to the absence of a well-known regulatory body overseeing its operations. The lack of regulatory oversight can pose potential risks, as traders may not have the same level of protection and assurance as they would with brokers regulated by respected authorities.

Given the concerns surrounding Ontega's regulatory status and the absence of a verifiable track record with recognized regulators, potential investors and traders should conduct thorough research and exercise vigilance. It is crucial to prioritize safety and security when selecting a trading platform, and choosing a broker with a strong regulatory framework can provide an added layer of protection for traders' funds and interests.

Pros and Cons

Ontega offers a user-friendly one-click registration process, making it easy for traders to get started quickly. The platform's web-based nature eliminates the need for installations, ensuring accessibility across various devices. It provides a range of trading instruments, including cryptocurrencies, commodities, indices, shares, and currencies, catering to diverse trading preferences. Additionally, Ontega offers multiple customer support channels, such as email, telephone, and WhatsApp, providing options for assistance. Lastly, it provides a variety of leverage options, allowing traders to choose their preferred level of risk exposure.

Ontega's regulatory status raises concerns, as it lacks clear oversight from recognized financial authorities, potentially posing risks to traders. The absence of comprehensive educational resources is a drawback for those seeking in-depth learning materials. While the platform offers various customer support channels, the disclaimer regarding WhatsApp communication and potential third-party access to information may raise privacy concerns. Moreover, the 1:10 maximum leverage for CFDs on shares may limit trading flexibility for some investors. Lastly, the lack of transparency on fees beyond rollover fees could lead to uncertainty about the cost of trading.

Market Instruments

Ontega offers a diverse range of market instruments, providing traders with opportunities to diversify their portfolios and explore various asset classes. Among the options available are cryptocurrencies, including popular assets like Bitcoin and Ethereum. Cryptocurrencies have gained significant attention in recent years, offering traders the chance to speculate on the price movements of these digital assets, which can be highly volatile and present both potential rewards and risks.

In addition to cryptocurrencies, Ontega provides access to commodities, enabling traders to participate in the commodities market. This includes various commodities such as gold, oil, and agricultural products. Commodity trading can be appealing to investors seeking to hedge against inflation or capitalize on supply and demand dynamics in these markets. Ontega also offers indices, shares, and currencies for trading, allowing traders to engage in global financial markets and potentially benefit from price fluctuations in major stock indices, individual company shares, and currency pairs.

How to open an account in Ontega？

Opening an account with Ontega is a straightforward process that can be completed in a few simple steps.

1. Go to Ontega's official website to begin the account registration process.

2. Locate and click on the “Open an Account” or similar button on the website's homepage.

3. Provide your personal information, including your name, email address, and contact details, as requested in the registration form.

4. After completing the form, check your email inbox for a verification link from Ontega and click on it to confirm your email address.

5. Select the type of trading account you wish to open, taking into consideration your trading preferences and requirements.

6. Deposit the initial funds into your Ontega trading account using one of the supported payment methods to start trading.

Once these steps are completed, you'll have a fully registered Ontega trading account, ready to explore the platform's features and engage in online trading activities.

Fees

Ontega imposes fees primarily in the form of rollover fees, which can vary depending on the asset class being traded. For cryptocurrencies, traders should be aware of a 0.50% rollover fee, which is applied when positions are held overnight. This fee is a percentage of the position's value and is important to consider when planning long-term cryptocurrency trades.

In contrast, commodities, indices, shares, and currencies all incur a 0.015% rollover fee for positions held overnight. While these fees are relatively low compared to some other brokers, they can still accumulate over time for traders who frequently hold positions overnight.

Leverage

Ontega offers a range of maximum leverage levels across different asset classes, catering to traders with varying risk appetites and strategies. In foreign exchange currency trading (Forex) and commodities trading, Ontega provides a maximum leverage of 1:200. This level of leverage allows traders to control a more substantial position size relative to their initial capital, potentially amplifying both profits and losses. While higher leverage can enhance the potential for significant gains, it also heightens the risk of substantial losses, making it crucial for traders to exercise prudent risk management practices.

For CFD trading on indices, Ontega offers a maximum leverage of 1:100, which still provides traders with considerable leverage to capitalize on price movements in these markets. However, CFD trading on shares is subject to a lower maximum leverage of 1:10, reflecting the higher risks associated with individual company stocks. In the cryptocurrency market, Ontega offers a maximum leverage of 1:2, highlighting the high volatility and risk inherent in the crypto space. Additionally, Ontega provides the option of 5 protected positions with a maximum leverage of 1:20, which can serve as a risk management tool to limit potential losses.

Trading Platform

Ontega offers traders a user-friendly online trading platform with several notable features. One of its key advantages is the straightforward one-click registration process, allowing users to open an account swiftly within just 5 minutes. This simplicity can be appealing to new traders looking to get started quickly. Additionally, Ontega's web-based platform eliminates the need for installations or downloads, ensuring accessibility across various desktop and mobile devices.

Moreover, Ontega places a strong emphasis on the fusion of learning and trading, aiming to provide traders with valuable skills and knowledge. The platform offers a range of tools, including Stop Limit, Stop Loss, Trailing Stop, and Guaranteed Stop, along with free email and push notifications on market events, price alerts, and market updates. This suite of tools empowers traders to make informed decisions and manage their risk effectively. Furthermore, Ontega allows users to customize their platform settings, tailoring it to their preferences and risk management strategies. While these features may be appealing to traders seeking convenience and control, it's essential for individuals to conduct their due diligence and carefully assess Ontega's offering and suitability for their trading needs.

Deposit & Withdrawal

Ontega offers a variety of payment methods to cater to the diverse needs of its traders. These methods include well-known options such as VISA, MasterCard, and Maestro, providing a convenient way for users to deposit funds into their trading accounts using their credit or debit cards. This can be especially convenient for those who prefer traditional banking methods for financial transactions.

In addition to card payments, Ontega also supports electronic payment solutions like NETELLER and Skrill, which offer an added layer of security and flexibility for users. These e-wallet options can be particularly attractive to traders looking for fast and efficient ways to manage their funds. Furthermore, Ontega provides the option of Bank Transfers, ensuring that traders can initiate direct transfers from their bank accounts if they prefer this method.

Customer Support

Ontega provides multiple avenues for customer support, ensuring that traders have access to assistance when needed. They offer an email support option through Customer.Service@ontega.com, allowing users to reach out with their inquiries or concerns. Additionally, Ontega provides telephone support during specified operating hours from Monday to Friday, between 08:00 and 19:00 GMT+2. This direct phone support can be valuable for traders seeking immediate assistance and guidance with their trading-related issues.

For added convenience, Ontega also offers customer support via WhatsApp at +447520640100. While this channel provides a modern and efficient way to communicate with the support team, it's worth noting the company's disclaimer regarding potential third-party access to information during these WhatsApp communications. Traders should consider their privacy and take necessary precautions when using this platform.

Educational Resources

Ontega is notably limited in terms of educational resources, which can be a drawback for traders, especially those who are new to the financial markets and seeking comprehensive educational materials. The platform does not offer a robust selection of tutorials, webinars, or educational articles that can assist traders in developing their skills and understanding market dynamics. As a result, individuals looking for in-depth educational resources may find Ontega lacking in this aspect, and they might need to seek supplementary learning materials from external sources to enhance their trading knowledge and proficiency.

Conclusion

In summary, Ontega is a trading platform that offers a user-friendly experience with one-click registration and a web-based interface, making it accessible across various devices. It provides a diverse range of trading instruments, including cryptocurrencies, commodities, indices, shares, and currencies, catering to different trading preferences. The broker also offers multiple customer support channels, ensuring assistance is readily available to traders. Moreover, Ontega offers flexible leverage options, allowing traders to customize their risk exposure.

However, it's essential to note the concerns raised about Ontega, primarily related to its regulatory status. The lack of clear oversight from recognized financial authorities can raise questions about the platform's trustworthiness and the level of protection it offers to traders. Additionally, the limited educational resources and potential privacy issues with WhatsApp communication are factors that traders should carefully consider when evaluating Ontega as a trading option. As with any trading platform, due diligence and thorough research are crucial to making informed decisions that align with individual trading needs and risk tolerance.

FAQs

Q: Is Ontega a regulated broker？

A: Ontega's regulatory status is unclear, and it lacks oversight from recognized financial authorities.

Q: What types of market instruments can I trade on Ontega？

A: Ontega offers a range of market instruments, including cryptocurrencies, commodities, indices, shares, and currencies.

Q: How can I contact Ontega's customer support？

A: You can reach Ontega's customer support through email at Customer.Service@ontega.com, telephone, or WhatsApp during specified operating hours.

Q: What is the maximum leverage available on Ontega？

A: Ontega provides varying maximum leverage levels, such as 1:200 for Forex and commodities, 1:100 for CFDs on indices, 1:10 for CFDs on shares, and 1:2 for cryptocurrencies.

Q: Does Ontega offer educational resources for traders？

A: Ontega lacks comprehensive educational resources, and traders may need to seek external materials for in-depth learning about trading strategies and market analysis.

General Information

Orbex.com is owned by Orbex Group Limited and is operated by Orbex Global Limited and it is a financial institution operating in the financial services industry, offering a range of trading instruments such as forex, cryptocurrencies, commodities, stocks, and indices. While ORBEX is regulated by multiple authorities including the UK's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France, and the Cyprus Securities and Exchange Commission (CySEC), concerns have been raised about its regulatory status. The FCA has classified ORBEX as “Unsubscribed,” BaFin has stated that ORBEX exceeds their regulated business scope, and there are suspicions regarding the claimed CySEC regulation.

ORBEX provides various trading accounts to cater to different traders' needs, including Starter, Premium, and Ultimate accounts. Each account type offers different features and requires varying minimum investments. The accounts offer access to a range of trading instruments, variable spreads, and leverage of up to 1:500. However, it is important to exercise caution and consider the potential risks associated with ORBEX due to concerns about its regulatory status and suspicions raised by industry sources.

ORBEX offers several trading platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and a mobile app. These platforms provide traders with different features and functionalities, allowing them to trade across various markets. Additionally, ORBEX offers trading tools such as Trading Central for market analysis and insights, a free Virtual Private Server (VPS) for stable and secure trading, and calculator tools for risk management. Traders can also access an economic calendar to stay informed about upcoming market events.

Considering the concerns raised about ORBEX's regulatory status and suspicions in the industry, it is crucial for individuals to carefully assess the potential risks involved before engaging in any financial activities with ORBEX.

Here is the screenshot of Orbexs official website:

Is ORBEX Legit？

ORBEX is a financial institution that operates in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC).

However, it is important to note that there are some concerns regarding ORBEX's regulatory status. According to WikiFX, a platform that collects and provides information about forex brokers, there have been complaints and suspicions raised about ORBEX. The FCA has classified its regulatory status as “Unsubscribed,” indicating an abnormality. BaFin has stated that ORBEX exceeds the business scope regulated by them. The regulatory status with Banque de France is also marked as “Exceeded,” suggesting potential issues. Additionally, the CySEC regulation claimed by ORBEX is suspected to be a clone.

Given these concerns and the information provided, it is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

Pros and Cons

Orbex is a trading broker that has both positive and negative aspects to consider. On the positive side, Orbex is regulated by multiple authorities, ensuring a level of oversight and security for traders. They also offer a variety of trading instruments, allowing traders to diversify their portfolios. Additionally, Orbex provides different account types to cater to the individual needs of traders. They offer multiple funding options as well. Orbex supports popular trading platforms like MetaTrader 4 and MetaTrader 5, which are widely used and trusted in the industry. Furthermore, Orbex provides educational resources for traders, allowing them to enhance their knowledge and skills. They also offer a free VPS service for all account types and provide access to the Trading Central research portal. On the downside, there have been concerns raised about Orbex's regulatory status, which may raise doubts among some traders. The FCA has classified Orbex as abnormal, leading to potential questions about their operations. Additionally, there are suspicions regarding Orbex exceeding its regulated business scope by regulatory bodies like BaFin and Banque de France. There have also been suspicions of clone regulation by CySEC. Despite these concerns, it is important for traders to carefully evaluate these factors before deciding to engage with Orbex.

Market Instruments

Orbex provides traders with mainstream and popular financial products in the global financial market, including forex, spot indices, futures indices, precious metals, energies, stock CFDs, etc.

Forex: ORBEX provides a wide range of Forex trading instruments. Forex trading involves the buying and selling of currencies, with traders speculating on the value of one currency against another. ORBEX offers low spreads and leverage of up to 1:500 in Forex trading. You can access various currency pairs such as AUDCAD, AUDCHF, AUDJPY, AUDNZD, and AUDUSD, among others.

2. Cryptocurrencies: ORBEX allows traders to trade cryptocurrencies, which are encrypted, digital, and decentralized forms of money based on blockchain technology. Cryptocurrencies are not regulated by any central authority. ORBEX offers leverage of 1:2 and a commission of 0.5% for trading popular cryptocurrencies like Bitcoin (BTCUSD), Ethereum (ETHUSD), Litecoin (LTCUSD), Bitcoin Cash (BCHUSD), and Ripple (XRPUSD).

3. Commodities: ORBEX offers trading instruments for commodities, which are raw materials that can be bought or sold as physical assets. Traders can access commodities like metals, energies, agricultural products, and precious metals. ORBEX provides flexible leverage options and low spreads for commodity trading. Precious metals include XAUUSD (Gold), XAGUSD (Silver), XPDUSD (Palladium), and XPTUSD (Platinum).

4. Stocks: ORBEX provides trading instruments for stocks, allowing traders to buy and sell shares in various assets or companies. Stock trading involves owning shares and selling them based on market value. ORBEX offers a wide range of stock CFDs (Contracts for Difference) with commission starting from $0. Some of the available stocks include 3M, Abercrombie & Fitch Co, Activision Blizzard, Adobe Systems, AIG, and Airbnb Inc, among others.

5. Indices: ORBEX offers trading instruments for indices, which are collections of assets or securities used to track their performance. Indices can be used as benchmarks to assess general economic data. ORBEX provides leverage of 1:100 for indices trading and offers a selection of popular world indices. Some of the available indices include US30, NAS 100, Germany 40, UK 100, SPX500, Australia 200 Cash Index, and France 40 Cash Index, among others.

Account Types

To meet investors' various investment requirements and strategies, Orbex has set up three account types: Starter Accounts, Premium Accounts, and Ultimate Accounts. The minimum deposit for the starter account is US$200, the premium account US$500, and the ultimate account is US$25,000.

The Starter account is suitable for traders who are new to the market or prefer to start with a smaller investment. It requires a minimum investment of $100 and offers variable spreads reaching 1.7 pips. There are no commissions charged for trades on this account, making it a cost-effective option. Traders can leverage up to 1:500 and trade with a minimum size of 0.01 lots. The account features a 20% stop out level and a 100% margin call level. It operates on a Non-Dealing Desk (NDD) execution type. The Starter account also provides basic education materials to support traders in their learning journey.

The Premium account is designed for traders with a higher investment capacity. It requires a minimum investment of $500 and offers similar features as the Starter account, including variable spreads from 0.0 pips and leverage up to 1:500. However, there is a commission of $8 charged per trade on this account. The Premium account also provides advanced education materials to enhance traders' knowledge and skills. Traders on this account have access to exclusive monthly webinars and receive one-on-one training sessions.

The Ultimate account is tailored for experienced traders and those with a substantial investment capability. It requires a minimum investment of $25,000, offering the same features as the other accounts, including variable spreads from 0.0 pips and leverage up to 1:500. The commission charged on trades is lower compared to the Premium account, with a rate of $5 per trade. Similar to the Premium account, the Ultimate account provides advanced education materials, but traders on this account receive three one-on-one training sessions. The account also grants exclusive access to webinars.

How to Open an Account？

To open an account with ORBEX, follow these steps:

1. Visit the ORBEX website and click on the “Register” button.

2. Fill out the registration form with the required information. This includes your first name, last name, email address, country, and phone number. Make sure to read and agree to the terms and conditions.

3.Once you have completed the form, submit it. By doing so, you acknowledge the risks associated with Forex and Contract for Differences (CFD) trading.

4. After submitting the form, you will receive a confirmation email with instructions on how to log in to the client portal.

5. Log in to the client portal using the provided credentials.

6. Fund your account to start trading. ORBEX offers various funding options to deposit funds into your trading account.

7. Once your account is funded, you can begin trading forex, indices, commodities, or stock CFDs, depending on the available options.

Orbex Leverage

Leverage rates at Orbex are quite high, reaching 1:500 for forex pairs on all accounts. However, to mitigate the risks of margin trading, leverage rates are capped at 1:100 if trading in volumes of over 40 lots. The maximum leverage rates provided for indices are 1:100, though Chinese indices are capped at 1:20. Commodities can be leveraged at either 1:100 or 1:50 and stock CFDs are limited to 1:5.For EU retail traders, leverage is capped at 1:30.

Spreads & Commissions

ORBEX offers different trading accounts with varying spreads and commissions. The Starter account features variable spreads, with minimum spreads starting from 1.7 pips. On the other hand, the Premium and Ultimate accounts provide spreads that start from 0 pips. When it comes to commissions, the Starter account does not impose any additional charges. However, the Premium account requires a commission of $8, and the Ultimate account incurs a commission of $5. These account types allow traders to choose the option that aligns with their specific trading preferences and cost considerations.

Trading Platform

ORBEX offers several trading platforms to cater to the needs of different traders.

MetaTrader 4 (MT4)

Firstly, Orbex uses the world's most popular MT4 trading platform, allowing traders to explore the forex, precious metals, indices, commodities, and energy markets in depth. Orbex MT4 has such advantages as responding to all customer inquiries within 1 hour, trading ECN on MT4, making fund withdrawals more convenient and faster, 10 language & 24-hour customer support. The platform supports 23 languages, automated trading, and is customized using an intelligent trading system exclusive own strategy, trailing stop loss function. The platform can be applied to Windows client-side, multi-accounts client-side, Android, and Apple iOS client-side.

MetaTrader 5 (MT5)

Another platform offered by ORBEX is MetaTrader 5 (MT5). It is a powerful platform suitable for traders of all levels. MT5 includes all the features of MT4 and provides additional trading functions like advanced orders and trading automation tools. It offers improved speed, functionality, and algorithmic efficiency. Traders can access over 300 CFDs, including forex pairs, stocks, indices, commodities, and cryptocurrencies. The platform also provides 38+ preinstalled technical indicators, 44 analytical charting tools, and options for different types of orders, execution modes, and market depth. Traders can automate their trades using trading robots, Expert Advisors, and scripts. Additionally, MT5 integrates tools like Orbex's Trading Central, Elliott Wave indicator, and VPS service. Traders can track their performance, join a community of traders and developers, and even develop and back test their own indicators and EAs.

FIX API

ORBEX also offers the FIX API, which stands for Financial Information Exchange. FIX API is a technology used by institutional players in the financial markets. It allows for real-time exchange of a large amount of financial information and offers direct connections between traders and tier-1 liquidity providers. This ensures trades are executed with no latency and with high precision. FIX API provides ultra-fast and precise execution for accessing global markets.

Orbex Mobile App

For traders who prefer mobile trading, ORBEX has the Orbex Mobile App. The app allows traders to register, set up, and manage their trading accounts on the go. It is available on both the App Store and Google Play. Traders can perform various actions through the app, such as registering and verifying their accounts, creating and funding their wallets, depositing, transferring, and withdrawing funds, accessing daily market analysis, and getting live support from the expert team via live chat in English or Arabic.

Trading Tools

Trading Central: Orbex provides its active clients with access to Trading Central, an acclaimed research portal. This platform offers a range of market-scanning tools designed to assist traders in understanding the markets, identifying potential trading opportunities, and enhancing their strategies. Trading Central allows users to access expert insights, algorithmic setups, financial summaries, historical data, market buzz, technical views, and economic insights.

Free VPS: Orbex offers a free Virtual Private Server (VPS) to all types of trading accounts. A VPS is a virtual computer hosted within a parent server. It acts as a fully functional computer that remains connected to your trading account 24/5, regardless of your personal device's status or internet connectivity. This feature ensures a stable trading experience, safeguarding trading strategy from threats like computer viruses or internet disruptions. It allows your trades to continue uninterrupted.

Calculator Tools: Orbex provides various calculator tools to assist traders in their decision-making process. These tools include a currency converter, which allows users to convert between different currencies. Traders can select the desired currencies and obtain the conversion value instantly. Another useful tool is the pip value calculator, which helps determine the monetary value of each pip movement in a particular currency pair. These calculators aid traders in managing risk and understanding the potential profit or loss associated with their trades.

Economic Calendar: Orbex offers an economic calendar that provides essential information about upcoming economic events, such as economic indicators, central bank announcements, and geopolitical developments. The economic calendar helps traders stay informed about significant market-moving events and plan their trading activities accordingly. By being aware of these events, traders can make more informed decisions and adapt their strategies to capitalize on potential market opportunities.

Deposit & Withdrawal

When it comes to depositing funds, ORBEX supports different payment methods, including debit/credit cards such as Visa and Mastercard. The available currencies for these cards are USD, PLN, EUR, and GBP. There are no fees associated with these card deposits, and the processing time is typically up to 2 hours. It's important to note that ORBEX is regulated under the Central Bank of Cyprus for these transactions.

ORBEX also accepts eWallets for funding and withdrawal. Skrill and Neteller are two popular eWallet options available for users, supporting the same currencies as the cards. Similar to card deposits, there are no fees for using these eWallets, and the processing time is up to 2 hours. ORBEX is regulated under the Financial Conduct Authority (FCA) in the UK for these transactions.

Perfect Money, UnionPay, ENet, Fasapay, Przelewy24, Poli, Knet, and Zotapay are additional funding and withdrawal options provided by ORBEX. These methods support various currencies and have their own unique regulations and processing times.

For users interested in cryptocurrency payments, ORBEX accepts USDT (Tether). Deposits and withdrawals using USDT have no fees and typically take up to 2 hours to process. It's important to note that cryptocurrency transactions are not regulated.

Lastly, ORBEX supports bank transfers for funding and withdrawal. Bank wire transfers are available in currencies such as USD, EUR, GBP, AED, and KWD. There are no fees associated with bank wire transfers, and the processing time is 3-5 business days. Similar to other transactions, ORBEX is regulated under the Central Banks of Incorporation Countries for bank transfers.

Educational Resources

Forex Educational Hub:

ORBEX offers a comprehensive Forex Educational Hub that provides market research and educational content for traders of all experience levels. The hub includes a variety of resources such as articles, tutorials, infographics, trading education, videos, and eBooks. These resources cover topics ranging from understanding forex trading platforms like MT4 to exploring the history of gold and learning about different trading strategies. The educational content is tailored to suit the needs of traders at various skill levels.

Webinars:

ORBEX conducts live FX webinars to help traders sharpen their skills and enhance their market understanding. These webinars are hosted by leading industry experts and cover a wide range of topics. Traders can participate in these free webinars to gain insights into market trends, trading strategies, and economic events. Additionally, past webinars are available for reference, allowing traders to access valuable educational material and enhance their trading knowledge.

Seminars:

ORBEX organizes informative and educational seminars to empower traders in making informed trading decisions. These seminars cover various aspects of trading, including fundamental and technical analysis, forex basics, and strategy-building support. Traders can attend these seminars to expand their knowledge, learn new trading techniques, and gain insights from industry professionals. ORBEX has conducted seminars in different locations, such as the MENA Seminar Tour in Egypt and Kuwait.

Customer Support

ORBEX offers a comprehensive range of customer support services to address your needs and provide assistance throughout your trading journey. Our experienced team is available 24/5 to address any queries or concerns you may have. You can reach the Customer Support team via email at support@orbex.com.

In addition, specialized departments are in place to handle specific areas of focus. The Back Office team can be contacted at backoffice@orbex.com, while the Dealing Desk is available at dealing@orbex.com. For sales inquiries, you can get in touch with the Sales team through sales@orbex.com.

ORBEX has departments for specific requirements, including White Label services, Introducers Brokers, Complaints, Human Resources, Marketing, Turkish Support, Arabic Sales, and Financial matters. The contact details for each department can be found on the official website. To provide immediate assistance, a live chat option is also available to connect with knowledgeable agents.

Feedback is highly valued. To submit your query, please complete the contact form on the official website. The form requires your name, email address, country, phone number, ORBEX account number (if applicable), and your message. The customer support experts will respond to your inquiry promptly.

Reviews

Several negative reviews have been reported about ORBEX on WikiFX. Traders have expressed concerns about their inability to withdraw funds, accusing the broker of fraudulent activities and scams. Clients have claimed that ORBEX manipulates trades, keeps orders open after stop-loss, and exhibits slippage. Some reviewers have also stated that ORBEX fails to have a physical office in Mauritius as claimed. Overall, the reviews indicate dissatisfaction with ORBEX's withdrawal process and suspicions of fraudulent behavior.

Conclusion

In conclusion, ORBEX is a financial institution operating in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC). However, there are concerns regarding ORBEX's regulatory status, with abnormal classifications and potential issues raised by regulatory bodies. It is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

FAQs

Q: Is ORBEX a legitimate financial institution？

A: ORBEX is regulated by authorities such as the FCA, BaFin, Banque de France, and CySEC. However, there are concerns and suspicions raised about its regulatory status, indicating potential issues. Caution is advised before engaging in any financial activities with ORBEX.

Q: What trading instruments are available on ORBEX？

A: ORBEX offers Forex, cryptocurrencies, commodities, stocks, and indices for trading.

Q: What types of trading accounts does ORBEX offer？

A: ORBEX offers Starter, Premium, and Ultimate trading accounts to cater to different trader preferences and needs.

Q: How can I open an account with ORBEX？

A: To open an account with ORBEX, visit their website, fill out the registration form, receive a confirmation email, log in to the client portal, fund your account, and start trading.

Q: What leverage options are available on ORBEX？

A: ORBEX offers leverage rates up to 1:500 for forex trading. Leverage rates for other instruments vary.

Q: What are the spreads and commissions on ORBEX？

A: ORBEX offers variable spreads starting from 1.7 pips for the Starter account, while the Premium and Ultimate accounts start from 0 pips. Commissions range from $0 to $8 per trade, depending on the account type.

Q: What are the deposit and withdrawal options on ORBEX？

A: ORBEX supports various payment methods, including debit/credit cards, eWallets, bank transfers, and cryptocurrency payments.

Q: What trading platforms does ORBEX offer？

A: ORBEX offers MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and the Orbex Mobile App for trading.

Q: What trading tools are available on ORBEX？

A: ORBEX provides access to Trading Central, a free VPS, calculator tools, and an economic calendar to assist traders in their decision-making process.

Q: What educational resources does ORBEX offer？

A: ORBEX provides a Forex Educational Hub with market research, articles, tutorials, videos, and eBooks for traders of all experience levels.