Note: At this time, we only have a cursory look at OLYMPTRADE as the company's official website (https://olymptrade.com/ ) does not open properly.

Screenshot time: 01/28/2023

WikiFX provides dynamic scoring, it will track the broker's dynamic real-time scoring, the current time screenshot scores do not represent past and future scoring.

General information and regulations

OLYMPTRADE is registered in St. Vincent and the Grenadines and appears to be a fraudulent broker without any credible regulation, with a history of no more than 5 years. Unfortunately, we could not find any more detailed information about this broker on the internet.

OLYMPTRADE caters to a diverse range of traders, including beginners and experienced traders alike.The platform offers a wide range of financial instruments for trading, including currencies, stocks, metals, indices, commodities, cryptocurrencies, ETFs, OTC, and composites. Traders have the flexibility to choose between two types of accounts: Real Account and Demo Account. The Real Account allows traders to engage in live trading with real money, while the Demo Account provides a risk-free environment for practice. While specific information about spreads is not available on the website, OLYMPTRADE mentions that there are no commissions charged.Traders can access the OLYMPTRADE trading platform via a downloadable application on both mobile and desktop devices. The platform offers a user-friendly interface with various trading tools, features, educational resources, market analysis reports, and customer support services available 24/7.

When choosing a forex broker, you should know that a regulatory license does not necessarily guarantee the reliability of a broker as it may be an expired or cloned regulatory license, but a broker without any regulatory license has a high probability of being unreliable.

Pros and Cons

OLYMPTRADE offers a user-friendly trading platform with a wide range of market instruments, a demo account for practice, comprehensive customer support, and educational resources. However, it is not regulated by a reputable authority, lacks transparency on leverage and spreads, provides limited information on fees and commissions, has a relatively low minimum deposit requirement, and offers limited advanced features. Traders should carefully consider these pros and cons before deciding to trade with OLYMPTRADE.

Market Intruments

OLYMPTRADE offers a diverse range of market instruments, including currencies, stocks, metals, indices, commodities, cryptocurrencies, ETFs, OTC trading, and composites, providing traders with ample opportunities to engage in various trading strategies.

1. Currencies: OLYMPTRADE offers a wide range of currency pairs for trading, including major pairs such as EUR/USD, GBP/USD, and USD/JPY, as well as minor and exotic pairs like USD/TRY and NZD/CAD. Traders can speculate on the exchange rate movements between these currency pairs.

2. Stocks: OLYMPTRADE provides access to a variety of stocks from global markets. Traders can invest in individual company stocks, such as Apple, Amazon, or Google, and speculate on their price movements. Stock trading allows traders to benefit from the performance of specific companies.

3. Metals: OLYMPTRADE allows trading in precious metals like gold, silver, platinum, and palladium. These metals are often seen as safe-haven assets and can be used as a hedge against inflation or economic uncertainties. Traders can speculate on the price fluctuations of these metals.

4. Indices: OLYMPTRADE offers trading on major stock indices from around the world, including the S&P 500, NASDAQ, FTSE 100, and Nikkei 225. Index trading allows traders to speculate on the overall performance of a specific stock market, rather than individual stocks.

5. Commodities: OLYMPTRADE provides access to various commodities such as oil, natural gas, and agricultural products like corn and wheat. Commodity trading allows traders to speculate on the price movements of these essential goods, which can be influenced by factors like supply and demand dynamics, weather conditions, and geopolitical events.

6. Cryptocurrencies: OLYMPTRADE offers trading in popular cryptocurrencies like Bitcoin, Ethereum, Litecoin, and Ripple. Cryptocurrency trading allows traders to speculate on the price volatility of these digital assets, which have gained significant popularity in recent years.

7. ETFs (Exchange-Traded Funds): OLYMPTRADE allows trading in ETFs, which are investment funds traded on stock exchanges. These funds are composed of a basket of assets, such as stocks, bonds, or commodities. Traders can invest in ETFs to gain exposure to a diversified portfolio of assets.

8. OTC (Over-the-Counter): OLYMPTRADE provides over-the-counter trading, which refers to trading financial instruments directly between two parties without the involvement of an exchange. OTC trading allows for more flexible and customized transactions, particularly for certain derivatives and exotic instruments.

9. Composites: OLYMPTRADE offers composite instruments, which are synthetic assets created by combining multiple financial instruments. These composites can represent various strategies or themes, such as a basket of stocks from a particular sector or a combination of different asset classes. Traders can speculate on the performance of these composites.

Trading platform(s) offered by OLYMPTRADE

Although a long time has passed since the launch of MT4, it is still a major player in the market and is loved by traders all over the world. Accessing it from different devices also makes it easier for users to trade.

Account Types

OLYMPTRADE offers two types of accounts: Real Account and Demo Account. The Real Account allows traders to engage in live trading with real money, providing access to the full range of market instruments and features offered by OLYMPTRADE. Traders can deposit funds into their Real Account and trade in real-time market conditions, experiencing the actual risks and rewards of trading.

On the other hand, the Demo Account is a practice account that allows traders to simulate trading without using real money. It is an excellent option for beginners or those who want to test trading strategies and explore the platform's functionalities. The Demo Account provides virtual funds, enabling traders to practice and gain confidence before venturing into live trading.

How to open an account？

Here is a brief description of the account opening process for OLYMPTRADE:

1. Registration: Visit the OLYMPTRADE website and click on the “Register” button to start the registration process. Fill in the required information, such as your name, email address, and preferred password. Make sure to read and agree to the terms and conditions before proceeding.

2. Account Verification: After completing the registration, you may need to verify your account. OLYMPTRADE may require you to provide certain documents for verification purposes, such as a copy of your identification document (e.g., passport or driver's license) and proof of address (e.g., utility bill or bank statement). Follow the instructions provided by OLYMPTRADE to submit the necessary documents.

3. Account Funding: Once your account is verified, you can proceed to fund your account. OLYMPTRADE offers various deposit methods, such as credit/debit cards, bank transfers, and electronic payment systems. Choose your preferred payment method and follow the instructions to make a deposit. Be aware of any minimum deposit requirements set by OLYMPTRADE.

4. Platform Access: Once your account is funded, you will gain access to the OLYMPTRADE trading platform. You can log in using your registered email address and password. The platform provides a user-friendly interface with a range of trading tools and features.

5. Account Configuration: Before you start trading, you may need to configure your account settings. This includes selecting your preferred language, setting up notifications, and adjusting other platform preferences according to your trading preferences. Take some time to explore the platform and familiarize yourself with its features.

It's important to note that the specific steps and requirements may vary, so it's advisable to refer to the official OLYMPTRADE website or contact their customer support for the most accurate and up-to-date information regarding the account opening process.

Leverage

The official website of OLYMPTRADE does not provide specific information about leverage. However, it is common for similar types of brokers to offer leverage ratios ranging from 100:1 to 500:1. Please note that leverage allows traders to multiply their trading positions, but it also amplifies both potential profits and losses. It is important to fully understand the implications of leverage and exercise responsible risk management when trading on any platform. For accurate and up-to-date information about leverage on OLYMPTRADE, it is recommended to refer to the broker's official website or contact their customer support.

Spreads & Commissions (Trading Fees)

OLYMPTRADE's official website does not provide specific information about spreads. However, it is mentioned that there are no commissions charged. In general, similar brokers in the industry offer spreads that start from 0 to 0.1 pips. Spreads refer to the difference between the bid and ask prices of a financial instrument and can vary depending on market conditions and the specific asset being traded. For accurate and up-to-date information about spreads on OLYMPTRADE, it is recommended to refer to the broker's official website or contact their customer support.

Deposit & Withdrawal

OLYMPTRADE provides a simple and convenient deposit and withdrawal process for its traders. The minimum deposit amount is 10 USD/10 EUR, making it accessible for traders with varying budgets. OLYMPTRADE supports multiple deposit and withdrawal methods, including Bank Transfer, Credit/Debit Cards, Bank Wire Transfer, E-wallets, and Cryptocurrency.

Traders can choose to deposit funds using popular payment options such as credit or debit cards, bank transfers, and e-wallets.

Similarly, when it comes to withdrawing funds, OLYMPTRADE supports the same methods used for deposits. The withdrawal process is typically straightforward, and the platform strives to process withdrawal requests promptly. However, the processing time may vary depending on the chosen withdrawal method and the policies of the respective financial institutions involved.

Customer support

The support service provided by OLYMPTRADE is not very extensive. It can only be accessed via email, address and a phone number. Since the company's website is not currently open, we do not know if it offers other services such as live chat, callback, FAQ, 24/7 or 24/5 service, etc.

Below are the details about the customer service.

Email: support@olymptrade.com

support-en@olymptrade.com

Phone Number: +356 20341634

Address: 54, Immakulata, Triq il-Mina ta Hompesch, ZABBAR ZBR 9016.

Users exposures

On our website, you can see that many users have reported scams. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Conclusion

OLYMPTRADE is an online trading platform that caters to a diverse range of traders, offering a wide selection of market instruments and account types. The platform provides a user-friendly interface, downloadable on mobile and desktop devices, with access to real-time market quotes, trading tools, and educational resources. However, it is important to note that OLYMPTRADE is not regulated by a reputable financial authority, which poses a higher risk for traders. The platform lacks transparency on leverage and spreads, limited information on fees and commissions, and advanced features. Traders should carefully evaluate these pros and cons before deciding to trade with OLYMPTRADE. While OLYMPTRADE offers convenience and comprehensive customer support, traders should exercise caution and conduct thorough research before opening an account.

FAQs

Q: Is OLYMPTRADE a regulated broker？

A: No, OLYMPTRADE is not a regulated broker.

Q: What is the minimum deposit required to open an account with OLYMPTRADE？

A: The minimum deposit required to open an account with OLYMPTRADE is 10 USD/10 EUR.

Q: What trading instruments are available at OLYMPTRADE？

A: OLYMPTRADE offers a wide range of trading instruments, including currencies, stocks, metals, indices, commodities, cryptocurrencies, ETFs, OTC trading, and composites

Q: Does OLYMPTRADE offer a demo account？

A: Yes, OLYMPTRADE offers a demo account that allows clients to practice trading in a risk-free environment with virtual funds.

Q: What trading platforms does OLYMPTRADE offer？

A: OLYMPTRADE offers their our trading platform.

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Is GMO CLICK Legit？

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

Account Types

1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

How to Open an Account？

To open an account with GMO CLICK, follow these steps:

1. Visit the GMO CLICK website and click on the “Account Opening” option.

1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution？

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer？

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK？

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK？

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK？

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK？

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK？

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.