Overview of Matsui

Matsui Securities Co., Ltd. is a regulated brokerage firm based in Japan. It holds a Retail Forex License and operates under the jurisdiction of the Kanto Local Finance Bureau. The company has been in operation for 15-20 years and has a good capital ratio, indicating its financial stability. Matsui Securities has established partnerships with various financial institutions, including NatWest, XTX Markets, Deutsche Bank AG, HSBC, Morgan Stanley, and others.

Matsui Securities offers a range of investment products and services. It provides access to the Japanese stock market, allowing investors to trade stocks listed on Japanese exchanges in real-time. Additionally, the company offers the opportunity to trade US stocks, mutual funds, foreign exchange, futures, options, NISA/Tsumitate NISA accounts, iDeCo retirement savings plans, Japanese equities products, money market funds, and ETFs/REITs.

To open an account with Matsui Securities, interested individuals can visit the company's website and follow the account opening process. The brokerage charges fees and commissions based on the specific trading services and products used. Deposit and withdrawal options are available through methods such as Netlink Deposit, Deposit Transfer, Time Deposit, and Bank Transfer Deposit.

Matsui Securities provides a range of trading platforms, including smartphone apps dedicated to Japanese stocks, US stocks, investment trusts, and forex trading. It also offers platforms for futures and options trading, as well as PC/tablet-based platforms for comprehensive trading features.

Overall, Matsui Securities Co., Ltd. is a regulated brokerage firm in Japan, offering a variety of investment options and trading services to investors.

Pros and Cons

Matsui Securities Co., Ltd is a financial institution that offers a range of investment services in Japan. While Matsui Securities has certain advantages, it also has some limitations to consider. On the positive side, Matsui Securities is regulated by the Financial Services Agency, ensuring compliance with financial regulations. Additionally, the company holds a Retail Forex License and provides access to Japanese and US stocks, facilitating diversification. Matsui Securities also offers tax-advantaged investment accounts, such as NISA and iDeCo, and various deposit and withdrawal options. However, it is important to note that the company has limited information available on its website and email address, and there is a lack of transparency regarding fees, commissions, and withdrawal details. The contact options are limited to email, and there is limited information about customer support. The company's trading platforms and capital ratio also have limited details. To summarize, while Matsui Securities offers certain benefits, prospective customers should carefully evaluate its limitations before making investment decisions.

Is Matsui Legit？

Based on the information provided, Matsui Securities Co., Ltd. (松井証券株式会社) is regulated by the Financial Services Agency in Japan. It holds a Retail Forex License and is regulated under the jurisdiction of the Kanto Local Finance Bureau (関東財務局長(金商)第164号). The effective date of the license is September 30, 2007.

However, there is no information available regarding the expiry date, website, or email address of Matsui Securities Co., Ltd. The company's address is located in Chiyoda-ku, Tokyo, at 1-4 Kojimachi. The phone number provided for the licensed institution is 0352160606.

Market Instruments

Japanese stocks:

Matsui Securities provides investors with access to the Japanese stock market, allowing them to trade stocks listed on Japanese exchanges through spot trading. This enables investors to buy and sell shares of Japanese companies in real-time, taking advantage of market movements.

US stocks:

In addition to Japanese stocks, Matsui Securities also offers investors the opportunity to trade US stocks. This means that investors can access major US stock exchanges and trade shares of American companies, providing diversification and exposure to international markets.

Mutual fund:

Matsui Securities offers mutual funds as an investment option. Mutual funds pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other assets. By investing in a mutual fund, investors can gain exposure to a wide range of securities, managed by professional fund managers.

FX (Foreign Exchange):

Matsui Securities facilitates foreign exchange trading, allowing investors to trade currencies. Foreign exchange trading involves buying and selling different currencies with the aim of profiting from fluctuations in exchange rates. This service provides opportunities for investors to engage in currency speculation and hedge against foreign exchange risks.

Futures/Options:

Matsui Securities offers futures and options trading. Futures contracts are agreements to buy or sell assets at a predetermined price and date in the future, while options contracts provide the right, but not the obligation, to buy or sell assets. These derivative instruments allow investors to speculate on price movements and manage risk in various financial markets.

NISA/Tsumitate NISA:

Matsui Securities provides the NISA (Nippon Individual Savings Account) and Tsumitate NISA services. These are tax-advantaged investment accounts in Japan that encourage long-term investing by offering tax exemptions on capital gains and dividends. Investors can contribute to these accounts annually and invest in various financial products.

iDeCo:

Matsui Securities offers the Individual Defined Contribution Pension (iDeCo) system. iDeCo is a retirement savings plan in Japan that provides tax advantages for individuals. It allows investors to contribute a portion of their income towards retirement and invest in a range of financial instruments, aiming to grow their retirement savings.

Japanese equities Products and trading services:

Matsui Securities provides a wide array of Japanese equities products and trading services. This includes offerings such as initial public offerings (IPOs) and public offerings (POs), which allow investors to participate in the primary market and buy shares of newly listed companies. Additionally, the company provides stock lending services, off-auction distribution, PTS (Proprietary Trading System) for alternative trading, and other services related to Japanese equities.

MMF (Money Market Funds):

Matsui Securities offers money market funds, which are low-risk investment vehicles that invest in short-term, highly liquid assets such as Treasury bills, commercial paper, and certificates of deposit. Money market funds provide investors with a relatively stable investment option and easy access to cash.

ETFs/REITs:

Matsui Securities offers exchange-traded funds (ETFs) and real estate investment trusts (REITs). ETFs are investment funds that trade on stock exchanges, tracking the performance of a specific index or sector. REITs, on the other hand, allow investors to pool their money to invest in a portfolio of income-generating real estate properties. These investment options provide diversification and exposure to different asset classes.

How to Open an Account？

To open an account with Matsui Securities, you can follow these steps:

1. Visit the Matsui Securities website and click on the “口座開設(無料)account opening” link, which means “Account Opening (Free)”.

2. Depending on your customer type, choose the appropriate option. Matsui Securities offers account opening for private customers, minors, and corporate customers.

3. On the website, you can find a flowchart explaining the steps involved in the account opening process. This will give you an overview of the entire procedure.

4. If you are interested in opening a NISA account, there is a separate section where you can check the process specific to NISA accounts.

5. Prepare the necessary documents for account verification, such as your My Number verification documents and separate identity verification documents.

6. In Step 1 of the application process, you will be prompted to select the application method. Follow the instructions provided on the website.

7. In Step 2, you will need to register your email address as part of the application process.

8. Once you complete Step 3, your email address registration will be considered completed, and the application process will be finished online. You will be able to start trading within as little as three days.

9. Alternatively, you can choose to apply by mailing the application form provided by Matsui Securities. In this case, the process may take around one week.

10. Matsui Securities will send you the necessary application form based on the information you have entered during the online application process.

Fees & Commissions

Physical Trading: The commission for physical trading is determined by the total daily contract price of the exchange and PTS trading. The fee is fixed within certain ranges based on the total daily contract price, irrespective of the trading volume.

Japanese Stocks Spot Trading: The fees for spot trading and margin trading are determined by the total contract price for one day. The fees are fixed and do not depend on the trading frequency. There are different fee tiers based on the total contract price, ranging from 0 yen to 100,000 yen for individuals aged 26 and above.

Margin Trading: Margin trading fees depend on the total contract price for one day. There are different fee tiers based on the total contract price, ranging from 0 yen to 100,000 yen for individuals aged 26 and above. There are also specific commission systems for margin trading with a NISA account, trading less than one unit of shares, buying off-auction shares, and telephone transactions.

Improvement Success Fee: When the contract price improves, an improvement success fee is charged, which is calculated as 30% (33% including tax) of the improved contract price. There is no minimum commission for this fee.

IPO and PO: There is no purchase fee for IPO (Initial Public Offering) and PO (Public Offering/Secondary Offering). However, a fee will be charged at the time of sale.

Off-Auction Distribution: There is no purchase fee for off-auction distribution, but a fee will be charged at the time of sale.

Fractional Shares: A fee of 0.5% (0.55% including tax) of the contract price is charged for fractional shares. There is no minimum commission for this fee, and transactions over the phone have a different fee structure.

Profit and Loss Accounting Support Service: A fee of 2 times (2.2 times including tax) the contract price is charged for the Profit and Loss Accounting Support Service. The minimum fee is 4,950 yen (tax included).

US Stocks: Trading fees for US stocks are determined based on the contract price per trade. The fee is 0.45% (0.495% including tax) of the contract price, with a minimum fee of USD 0 and a maximum fee of 20 USD (22 USD including tax).

Mutual Fund: There is no purchase fee for mutual funds.

FX: There is no commission fee for FX trading.

Futures and Options Trading: Fees for futures and options trading vary depending on the specific contracts. The fees are calculated based on the contract price and range from 0.04% to 1.5% (including tax), with minimum fees ranging from 1,100 yen to 11,000 yen (tax included).

NISA/Tsumitate NISA: There is no trading commission fee for NISA and Junior NISA accounts. There is also no purchase fee for investment trusts within these accounts.

Telephone Transaction Fee: A fee is charged for each contract in telephone transactions. The fees vary depending on the type of transaction, such as Japanese stocks, improvement success fee, fractional shares, and futures and options trading.

Deposit & Withdrawal

Deposit and withdrawal options at Matsui Securities are available to investors through four different methods: Netlink Deposit, Deposit Transfer, Time Deposit, and Bank Transfer Deposit. These options allow for transactions without any additional charges.

Net Link Deposit is a service that facilitates real-time transfers from a bank account to a securities account. It can be accessed through various platforms such as the customer site, smartphone site, Japan stock app, and stock touch. The service is available during specified hours, and it supports transactions with multiple financial institutions including Japan Post Bank, Mizuho Bank, Bank of Mitsubishi UFJ, and Sumitomo Mitsui Banking Corporation.

Raku-Raku Transfer Deposit enables instant transfers and deposits to a securities account by establishing an account transfer contract with a partnering financial institution. This service can be accessed through the customer site, smartphone site, Japan stock app, and stock touch. The supported financial institutions include Mizuho Bank, Mitsubishi UFJ Bank, Sumitomo Mitsui Banking Corporation, and Japan Post Bank. The transfer deposit limit ranges from 10,000 yen to less than 100 million yen.

For recurring deposits, investors can opt for the Regular Deposit service. This service automatically withdraws a specified amount from a linked financial institution account on the 27th of each month (or the next business day if it falls on a holiday) and deposits it into the securities account five business days later. Account registration for withdrawal needs to be completed at least 8 business days before the withdrawal date. Various platforms such as the customer site, investment trust customer site, and investment trust app support recurring deposits, and investors can choose from over 100 available financial institutions across Japan.

Bank Transfer Deposit allows customers to transfer funds from an ATM or a counter of a financial institution to a dedicated bank account specified by Matsui Securities. This method ensures secure transactions by utilizing the established banking infrastructure.

In terms of withdrawals, Matsui Securities offers two options. Withdrawals made after the next business day are free of charge, while instant withdrawals incur a procedure fee of 300 yen (including tax). The timing of reflection and withdrawal limits depend on the reception time and vary between next business day and immediate availability. The withdrawal minimum amount is 1,000 yen for withdrawals after the next business day and 10,000 yen or more for instant withdrawals. Customers can make up to 5 instant withdrawals per day, with a maximum limit of 2 million yen per day.

Trading Platforms

Matsui Securities offers a range of trading platforms tailored to meet various investment needs. These platforms are designed to provide essential functions and features for trading. Let's explore each platform briefly:

1. JAPANESE EQUITY APP: Matsui Securities' Japanese Equity App is a smartphone application that focuses on Japanese stock trading. It offers users access to market price information, charts, news reports, order placement, stock search, corporate information, IPO information, shareholder benefits, and a personalized user page. The app boasts a user-friendly interface and comprehensive features, allowing users to gather information and execute trades with ease.

2. U.S. STOCKS APP: The U.S. Stocks App by Matsui Securities is dedicated to trading U.S. stocks. It provides real-time stock price information, charts, news reports, order placement, stock search, and a personalized user page. The app is designed to be easily understandable, making it suitable for users who are new to trading U.S. stocks. It ensures a confident trading experience with its user-friendly interface.

3. INVESTMENT TRUST APP: Matsui Securities' Investment Trust App offers all the necessary functions for investing in mutual funds. Users can access market price information, place orders, search for funds, and manage their investments through their personalized user page. The app allows beginners to start their investment journey with ease, as it enables investing in funds starting from 100 yen.

4. FOREX APP: The Forex App provided by Matsui Securities caters specifically to trading in the foreign exchange market. It offers market price information, charts, news reports, and order placement features. The app also includes a personalized user page for managing trades. Notably, it incorporates features like “Speed Order” for quick order placement and “Chart Speed Order” for placing orders while viewing the chart.

5. FUTURES OP APP: Matsui Securities' Futures OP App supports futures and options trading. It provides market price information, charts, news reports, order placement, stock search, and a personalized user page. The app is designed with an intuitive and user-friendly interface, allowing users to easily gather information and execute trades.

6. For PC/tablet: In addition to the mobile trading platforms, Matsui Securities also offers a computer-based platform called “Netstock High Speed” and the “FX Trader Plus” platform exclusively for Forex trading. These platforms provide features for checking exchange rates, charts, order placement, and analysis.

Educational Resources

Matsui provides a range of educational resources to support individuals who are interested in learning about investment and Japanese stocks. One such resource is the “Learn to Invest” program, which caters to beginners looking to understand the basics of investing. The program covers topics such as the fundamentals of Japanese stocks, the first installment investment process, and information about seminars that delve deeper into investment strategies. Another valuable resource offered by Matsui is the contribution of Mr. Takeuchi, who shares his expertise through the “Let's Learn about Investment” initiative. This initiative provides insights into various aspects of investment, including how to choose suitable stocks for investment. Matsui also emphasizes the importance of integrating investment knowledge into one's lifestyle, offering resources that demonstrate how to incorporate investment practices seamlessly. Additionally, the company introduces first-time shareholder benefits, enabling individuals to explore the perks of owning stocks for the first time. For those seeking information on specific brands or stores, Matsui provides resources that highlight the company names associated with various investment opportunities. Moreover, Matsui emphasizes the appeal of high dividend stocks, providing insights and guidance on how to identify these potential investments. Lastly, Matsui offers a Q&A section specifically tailored to investment beginners, providing a simple and comprehensive collection of commonly asked questions to support their learning journey.

Customer Support

Matsui Securities provides customer support services through different channels based on the account holders' status. For individuals who already have an account with Matsui Securities, they can enjoy free customer support by calling the dedicated hotline at 0120-953-006 or using IP phone at 03-6387-3666. The customer support service is available on weekdays from 8:30 to 17:00.

For those who do not have a Matsui Securities account, there is a separate hotline at 0120-021-906, and an alternative contact number for IP phone users at 03-6387-3601. This customer support service is also available on weekdays from 8:30 to 17:00.

To learn more about the stock trading consultation services provided by Matsui Securities, individuals can contact kouza-kaisetsu@matsui.co.jp for further information.

Conclusion

Matsui Securities Co., Ltd. is a regulated company in Japan, holding a Retail Forex License under the jurisdiction of the Kanto Local Finance Bureau. While it has a good overall score, there are some disadvantages to consider. The lack of available information regarding the expiry date, website, and email address raises concerns about transparency and communication. Additionally, the absence of specific details about fees and commissions may make it difficult for potential clients to assess the costs associated with trading. However, Matsui Securities provides a variety of market instruments, including access to Japanese and US stocks, mutual funds, foreign exchange trading, futures/options, tax-advantaged accounts, and Japanese equities products. The company offers a range of trading platforms, tailored to different investment needs. It is important for individuals considering Matsui Securities to conduct further research and carefully evaluate the available information before making a decision.

FAQs

Q: Is Matsui Securities Co., Ltd. regulated？

A: Yes, Matsui Securities Co., Ltd. is regulated by the Financial Services Agency in Japan and holds a Retail Forex License.

Q: What is the capital ratio of Matsui Securities？

A: Matsui Securities has a great capital ratio, indicating its financial strength and stability.

Q: How many brokers does Matsui Securities compare to？

A: Matsui Securities compares to three brokers.

Q: What are the market instruments offered by Matsui Securities？

A: Matsui Securities offers Japanese stocks, US stocks, mutual funds, FX (Foreign Exchange), futures/options, NISA/Tsumitate NISA, iDeCo, MMF (Money Market Funds), and ETFs/REITs.

Q: How can I open an account with Matsui Securities？

A: To open an account with Matsui Securities, you can visit their website and follow the account opening process specific to your customer type. The process can be completed online or through mailing the application form.

Q: What are the fees and commissions associated with trading on Matsui Securities？

A: The fees and commissions vary depending on the type of trading. For example, Japanese stocks spot trading and margin trading have fixed fees based on the total contract price. FX trading has no commission fees. It is recommended to refer to Matsui Securities' fee schedule for detailed information.

Q: What deposit and withdrawal options are available at Matsui Securities？

A: Matsui Securities offers Netlink Deposit, Deposit Transfer, Time Deposit, and Bank Transfer Deposit options for transactions without additional charges.

Q: What are the trading platforms provided by Matsui Securities？

A: Matsui Securities offers various trading platforms, including the Japanese Equity App, U.S. Stocks App, Investment Trust App, Forex App, Futures OP App, as well as PC/tablet platforms like “Netstock High Speed” and “FX Trader Plus.”

Q: What educational resources does Matsui Securities provide？

A: Matsui Securities offers educational resources, including the “Learn to Invest” program, to support individuals interested in learning about investment and Japanese stocks.

Overview of Probis

Probis is an Australian-based trading platform with a history dating back to its founding in 2009. This platform offers a diverse range of financial instruments, including Forex, Commodity CFDs, and Securities CFDs, allowing traders to engage in various aspects of the global financial markets. Prospective traders can opt for either Live Accounts, where real funds are used for trading, or Demo Accounts, which provide a risk-free environment for honing trading skills.

One of the key features of Probis is its proprietary trading platform known as PROBIS AUTON, which facilitates efficient and secure online trading. This platform supports 24-hour trading in Forex, indices, precious metals, and commodities, making it adaptable to different trading preferences and time zones. However, it's important to note that Probis's regulatory status is currently unusual, as its official regulatory status has been revoked. Therefore, traders are advised to exercise caution and thoroughly research the platform's regulatory status and oversight to ensure the safety of their investments.

Is Probis Legit？

Probis was previously regulated by the Australian Securities and Investments Commission (ASIC) under license number 338241. However, it's important to note that the regulatory status of Probis is currently abnormal, and the official regulatory status has been revoked. Traders and potential clients should exercise caution and be aware of the associated risks when considering Probis as a trading platform. It's advisable to thoroughly research and consider the regulatory status and oversight of any brokerage before engaging in trading activities to ensure the safety and security of your investments.

Pros and Cons

Probis offers diverse tradable assets, including Forex, Commodity CFDs, and Securities CFDs. Traders can choose between Live and Demo Accounts for real-money or risk-free practice trading. The platform's proprietary PROBIS AUTON trading software is user-friendly and accessible on multiple devices. However, caution is advised due to the platform's uncertain regulatory status, as its official regulatory credentials have been revoked. Commission fees lack transparency, and non-trading fees like swap interest charges can affect overall trading costs. Considering these pros and cons is crucial for potential users.

Trading Instruments

Probis offers a range of trading instruments, including FX (Forex), Commodity CFDs (Contracts for Difference), and Securities CFDs. Each of these instruments has its own specifications and trading hours.

FX (Forex) Trading: Probis provides Forex trading options with various currency pairs, including EUR/USD, USD/JPY, GBP/USD, USD/CHF, USDCAD, AUD/USD, EUR/JPY, GBP/JPY, CHF/JPY, CAD/JPY, AUD/JPY, and EUR/GBP. These pairs come with specific contract sizes, minimum fluctuations, spread values, and necessary margin requirements per lot. Trading hours for Forex pairs vary between summer and winter times, with rollover times specified.

Commodity CFD Trading: Probis also offers Commodity CFDs for trading in assets such as Spot Gold, Spot Silver, Crude Oil, Copper, Soybean, Wheat, and Corn. Each commodity has its unique contract size, minimum fluctuation, spread, and margin requirements. Trading hours for these commodities differ during summer and winter times.

Securities CFD Trading: For traders interested in securities, Probis provides CFDs on various indices, including the US 30 Index, US E-mini SPX 500 Index, US NDAQ 100 Index, UK 100 Index, SGX Japan 225 Index, and HongKong50 Index. These securities CFDs have point values, minimum fluctuations, spreads, and margin requirements per lot. Trading hours for securities CFDs are specified for both summer and winter times.

Here is a comparison table of trading instruments offered by different brokers:

Account Types

Probis offers two main types of accounts to cater to the needs of traders: Live Accounts and Demo Accounts.

Live Account: A Live Account is designed for traders who are ready to engage in real-money trading. Opening a Live Account involves depositing real funds, and traders can use this account to execute actual trades in the financial markets. Live Accounts provide access to real market conditions, and any profits or losses are reflected in the trader's account balance. These accounts offer the opportunity to experience the excitement and risks of live trading, making them suitable for both novice and experienced traders.

Demo Account: A Demo Account, on the other hand, is a risk-free and practice-oriented account type. It allows traders to hone their trading skills and test strategies without risking real capital. Demo Accounts are funded with virtual money, and traders can execute trades in a simulated market environment that mirrors real market conditions. This is an invaluable tool for beginners to learn the ropes of trading and for experienced traders to refine their strategies. It's a safe way to explore the trading platform and gain confidence before transitioning to a Live Account.

How to Open an Account

To open an account with Probis, follow these steps.

1. Visit the Probis website. Look for the “Open Live Account” button on the homepage and click on it.

1. Sign up on websites registration page.

1. Receive your personal account login from an automated email

2. Log in

3. Proceed to deposit funds to your account

4. Download the platform and start trading

Leverage

Probis offers varying levels of leverage to traders, depending on the type of financial instrument they are trading. For major currency pairs like EUR/USD and USD/JPY, the maximum leverage is 1:30. This means that traders can control a position worth up to $30 for every $1 they have in their trading account. Minor currency pairs and gold trading come with a maximum leverage of 1:20. When trading CFD products other than gold, such as commodities, the leverage is set at 1:10. For securities CFDs, which include major stock markets, the maximum leverage is 1:20, while minor stock markets offer a leverage of 1:10. Traders should exercise caution and consider their risk tolerance when using leverage, as it can amplify both profits and losses in their trades.

Here is a comparison table of maximum leverage offered by different brokers:

Spreads and Commissions (Trading Fees)

Probis provides specific details about spreads for various trading instruments. For Forex pairs, spreads typically start at 3 pips. In the case of Commodity CFDs like Spot Gold, the spread starts at 0.5 dollars per troy ounce. For Securities CFDs such as the US 30 Index, the spread begins at 5 points. These precise spread values are essential for traders to understand their trading costs accurately.

Traders should stay informed about potential changes through the platform's notifications. Please note that commission details are not provided on the website and should be obtained from Probis' customer service.

Non-Trading Fees

Probis charges non-trading fees, with one significant fee being swap interest or overnight financing charges. Swap interest arises from the difference in interest rates between two currencies in a currency pair during rollover periods.

In essence, if traders hold a position overnight in a currency pair, they may either receive or pay swap interest based on the interest rate differentials between the currencies involved. For instance, if traders buy a currency with a higher interest rate and sell a currency with a lower interest rate, they can earn interest. Conversely, if they sell a currency with a higher interest rate and buy a currency with a lower interest rate, they will incur interest charges.

For example, if the Australian Dollar has a higher interest rate compared to the Japanese Yen, and traders hold an AUD/JPY position overnight, they may earn or pay the net interest difference between these currencies. The calculation and settlement of FX swap interest occur at the market's closing.

Traders should be aware of these swap interest rates as they can impact the overall costs of holding positions overnight, affecting their trading strategies and expenses. It's advisable to check Probis for specific swap interest rates for different currency pairs.

Deposit & Withdraw Methods

Probis provides bank transfer for depositing and withdrawing funds:

Deposit:

You can deposit funds into your Probis trading account via bank wire. Domestic transfers typically take 1-2 business days, while international transfers usually take 3-5 business days. You can make deposits in either AUD or USD. Probis does not charge any fees for deposits. However, please note that international transfers to and from international banking institutions may incur intermediary or transfer fees that are independent of Probis.

Withdrawal:

To withdraw margins from your trading account, you have two options:

- Use the “withdraw margin” button within the trading platform. Fill in the withdrawal amount to complete the application.

- Contact Probis customer service by telephone. You will need to provide your login ID and service pin to complete the withdrawal application.

Trading Platforms

Probis offers the PROBIS AUTON trading platform for efficient and secure online trading. It supports 24-hour trading in forex, indices, precious metals, and commodities. The platform is available on PC, tablets, and mobile devices, ensuring flexibility for traders. It has specific system requirements, such as Microsoft .NET Framework 4.5 for the PC version and various operating systems for mobile devices. Users can download the platform from the Probis website or app stores for iOS and Android. Manuals are available for each platform version to help users navigate and make the most of their trading experience.

Customer Support

Probis offers comprehensive customer support to assist clients with their inquiries and needs. They are conveniently located in Sydney, Australia, with a registered office at Suite 11.01, Level 11, 227 Elizabeth Street, and a postal address at PO Box 20697 World Square. Clients can reach out to Probis through various communication channels. They provide telephone support at +61 2 9047 7800, allowing clients to speak directly with their team.

For specific inquiries, Probis has dedicated email addresses for different services. Clients looking for assistance with asset management can reach out to enquiries@probisgroup.com.au. If you have questions related to FX and CFD trading, you can contact cs@probisgroup.com.au. For FX and CFD account-related inquiries, you can email account@probisgroup.com.au, and margin deposit and withdrawal matters can be addressed at margin@probisgroup.com.au.

Educational Resources

Probis provides a range of educational resources to empower clients in their FX and CFD trading journey. Their educational offerings cover FX & CFD trading, trade characteristics, technical analysis, and a comprehensive glossary.

FX & CFD Trading: Probis offers educational content that helps clients understand the fundamentals of FX (foreign exchange) and CFD (contract for difference) trading. This includes insights into market dynamics, trading strategies, and risk management techniques.

Trade Characteristics: Understanding the unique characteristics of different trading instruments is crucial for success. Probis provides resources that delve into the specifics of various assets, helping traders make informed decisions.

Technical Analysis: Technical analysis is a vital tool in trading, and Probis equips clients with the knowledge and skills needed to analyze price charts, identify trends, and make data-driven trading decisions.

Glossary: The financial world comes with its own jargon and terminology. Probis offers a comprehensive glossary that defines and explains key terms, ensuring that clients can navigate the trading landscape with confidence.

Trading Tools

Probis provides traders with Economic Calendar to enhance their market analysis and decision-making. It provides traders with a professional perspective on market events, helping them understand market dynamics, stay informed about crucial economic announcements, and seize investment opportunities. This tool is instrumental in tracking economic indicators, central bank decisions, and geopolitical events that can significantly impact financial markets.

Conclusion

In conclusion, Probis offers traders access to various financial instruments, a user-friendly trading platform, and educational resources. However, its regulatory status is uncertain, which raises concerns about the safety of investments. The lack of transparency regarding commission fees and potential non-trading fees like swap interest charges can impact overall trading costs. While Probis has its advantages, including a range of tradable assets and a demo account for practice, potential users should carefully consider these drawbacks and exercise caution when choosing this platform for their trading needs.

FAQs

Q: Is Probis a regulated trading platform？

A: Probis was previously regulated by the Australian Securities and Investments Commission (ASIC), but its regulatory status is currently uncertain as the official regulatory status has been revoked.

Q: What types of trading accounts does Probis offer？

A: Probis provides two main types of accounts: Live Accounts for real-money trading and Demo Accounts for practice trading.

Q: Can I access Probis's trading platform on mobile devices？

A: Yes, Probis's trading platform, PROBIS AUTON, is available on PC, tablets, and mobile devices, offering flexibility for traders.

Q: What is the maximum leverage offered by Probis？

A: The maximum leverage varies depending on the type of financial instrument. For major currency pairs, it's 1:30, while minor currency pairs and gold trading offer 1:20. CFD products other than gold come with 1:10 leverage, and securities CFDs offer a maximum leverage of 1:20 for major stock markets and 1:10 for minor stock markets.

Q: How can I deposit and withdraw funds with Probis？

A: You can deposit funds via bank wire transfer in either AUD or USD. Withdrawals can be made using the “withdraw margin” button within the trading platform or by contacting Probis customer service.