*Please note that the information in this table is subject to change and you should always refer to the broker's official website for the most up-to-date information.

STARTRADER Information

STARTRADERL's website is operated by three companies, all belonging to the same Group of Companies, which include:

- Startrader (Cy) Ltd

Registration No: HE 421001

Registered Address: 160 Archbishop Makariou III, 1st Floor, 3026 Limassol, Cyprus.

- STARTRADER International PTY Limited

Registration No: 66663183

Physical Address: Level 35, 31 Markets Street, Sydney NSW 2000, Australia.

Registration Address: Flat/RM A, 12/F, ZJ 300, 300 Lockhart Road, Wanchai, Hong Kong.

Tel: +61 2 9925 4396.

- STARTRADER Limited

Registration No: 8427362-1

Physical Address: Block B, Room 2, No.2, Global Village, Jivan's Complex, Mont Fleuri, Mahe, Seychelles.

Register Address: Suite 3, Global Village, Jivan's Complex, Mont Fleuri, Mahe, Seychelles.

Tel: +248 4325865

Email: info@startrader.com

Pros & Cons

STARTRADER offers a wide range of tradable instruments, and generous leverage up to 1:500. The broker also provides multiple trading platforms with advanced charting tools and technical analysis indicators, as well as educational resources for traders.

However, there are some downsides, such as regional restrictions and limited account types offered.

Is STARTRADER Legit？

STARTRADER has three entities under regulation:

STARTRADER PRIME GLOBAL PTY LTD is regulated by the Australia Securities & Investment Commission(ASIC) under regulatory license number: 421210.

STARTRADER Limited is offshore regulated by the Seychelles Financial Services Authority (FSA) under regulatory license number SD049.

STARTRADER INTERNATIONAL PTY LTD is regulated by the Financial Sector Conduct Authority (FSCA) under regulatory license number 52464.

These regulatory bodies typically require brokers to follow strict operational guidelines intended to protect traders.

Further adding to the broker's credibility is its employment of security measures like segregated client accounts, which refers to the practice of keeping client funds separate from the company's operating funds. It also guarantees negative balance protection, preventing clients from losing more than their account balance. The use of SSL encryption technology ensures secure data transfer.

All these factors suggest that STARTRADER is not a scam and can be considered a legit broker.

However, it's crucial for traders to be cautious and alert. This includes understanding the broker's terms and conditions and researching online reviews to gain a comprehensive understanding of other traders' experiences with the broker.

Market Intruments

STARTRADER offers 800+ market instruments for traders to choose from, providing ample opportunities for traders to invest and diversify their portfolios.

• Forex: STARTRADER offers over 50 currency pairs, including major, minor, and exotic currency pairs for forex trading, including EUR/USD, GBP/USD, USD/JPY, and AUD/CAD, among others.
• Stocks: The broker also provides access to over 700 different stocks, allowing traders to take a position on a wide range of companies across various sectors.
• Commodities: STARTRADER offers more than 10 commodities, providing an opportunity for traders to engage in the trading of both soft (like wheat, cocoa, or coffee) and hard commodities (like gold, oil, or natural gas).
• Indices: They also provide more than 20 indices, tracking various segments of the financial markets, both globally and regionally.
  

Account Types

Apart from free demo accounts, STARTRADER offers two primary live account types.

The Standard account is designed for traders who prefer fixed spreads, and is well-suited for beginners or traders who prefer a simpler trading experience. This account type offers spreads from 1.3 pips and leverage up to 1:500, with no minimum deposit disclosed.

The ECN account, on the other hand, is tailored to more experienced traders who require a more sophisticated trading experience. This account type offers spread as low as 0.0 pips and allows traders to access the interbank market, which can provide greater liquidity and potentially tighter spreads. It also offers competitive leverage up to 1:500 and no minimum deposit is disclosed.

The accepted currencies are AUD, CAD, EUR, GBP, USD, and NZD.

How to Open an Account？

Opening an account with STARTRADER is a straightforward and easy process that can be completed in just a few simple steps.

Step 1: First, visit the STARTRADER website and click on the “OPEN LIVE ACCOUNT”or “OPEN FREE DEMO ACCOUNT” button. You will be prompted to fill out a registration form, which requires you to provide some personal information, such as email address and password.

Step 2: Next, you will need to provide some additional information, such as your preferred account type (Standard or ECN), currency preference, and trading platform preference.

Step 3: After completing the registration form, you will be asked to verify your email address by clicking on a link sent to your email inbox. You will then need to provide proof of identity and address by uploading a copy of your government-issued ID and a recent utility bill or bank statement.

Step 4: Once your account is approved, you can fund your account and start trading immediately. STARTRADER supports a range of payment methods, including Bank wire transfer, Visa, MasterCard, Sticpay, Perfect Money, Wise, etc.

Leverage

TARTRADER offers a maximum trading leverage of up to 1:500, which is still relatively high compared to other brokers in the industry. While leverage can magnify potential profits, it can also increase the risks associated with trading.

Spreads & Commissions

While STARTRADER does offer transparent trading fees, the exact commission charges for ECN accounts are different due to the instrument being traded and other factors such as account activity.

For Standard accounts, there are no commissions charged on trades made through the account. Instead, the broker makes money through the spread, which is the difference between the bid and ask price of a financial instrument. The spreads offered by this broker starts from 1.3 pips.

For ECN accounts, the spreads offered by the broker are typically lower, starting from as low as 0.0 pips. However, traders are charged a commission $7 per lot traded.

Trading Platforms

STARTRADER provides four distinct trading platforms: the widely popular and extensively-used MetaTrader 4 (MT4), its newer and more sophisticated version, MetaTrader 5 (MT5), its proprietary WebTrader platform and App.

MT4 (Windows, Mac, iOS, Android, Webtrader) is renowned for its advanced technical analysis tools, algorithmic trading capabilities, and high-speed trade execution, making it a favored platform amongst traders of all experience levels. It offers traders an array of features, such as customizable charting, real-time quotes, and a vast selection of technical indicators.

MT5 (Windows, Mac, iOS, Android, Webtrader), on the other hand, is the latest version of the MetaTrader platform, offering even more advanced features and capabilities, including enhanced charting and analytical tools, multi-currency support, and a more extensive selection of timeframes. It is also designed to support additional types of assets such as stocks and futures, providing traders with greater market diversity.

STARTRADER's proprietary WebTrader platform, is a web-based trading platform that offers traders a wide range of tools, including real-time quotes, charting tools, and technical analysis indicators, while also providing a user-friendly interface that is easy to navigate.

STARTRADER also provides an App, allowing users to trade anytime and anywhere. It is available for iOS and Android platforms.

Copy Trading

STARTRADER's offering of a copy trading feature is great for traders who prefer to capitalize on the expertise of successful traders. Copy trading allows traders to directly copy the positions opened and managed by another selected trader. Hence, when the copied trader makes a trade, the same trade is automatically executed in the copying trader's account.

This can be particularly beneficial for novice traders who are still learning the ropes or people who don't have the time to study and monitor the markets consistently. It provides a form of passive management and can be a way to learn and understand more about trading strategies in real-time.

However, it's crucial to remember that all trading involves risks and just because a trader was successful in the past does not guarantee they will be in the future. Always practice risk management and ensure to align copy trading actions with your risk tolerance and financial goals.

Trading Tools

STARTRADER offers a suite of impressive trading tools that contribute towards a comprehensive and efficient trading experience.

They provide a Virtual Private Server (VPS) service which allows traders to run automated algorithmic strategies continuously 24/7 on a virtual machine, facilitating more robust connectivity and faster order execution.

Their economic calendar is a vital tool for fundamental analysis, helping traders track important economic events that have the potential to impact financial markets. This can be beneficial for planning trades and managing risk.

In addition, their news room serves as a source for real-time market news, keeping traders updated about significant developments that can cause market volatility.

Deposit & Withdrawal

STARTRADER supports a variety of deposit and withdrawal methods for its clients, with a minimum deposit requirement of $50. The broker allows deposits via several methods, including Bank wire transfer, Visa, MasterCard, Sticpay, Perfect Money, Wise, etc. There are zero deposit fees on most payment methods.

Deposits made via bank wire transfer can take 3-5 business days to clear, while deposits made via other methods are typically processed instantly. For withdrawals, clients can use the same methods as for deposits, with processing times varying depending on the chosen method.

To withdraw funds, you should log to “My account” with your username and password. Initiate the request to withdraw funds. Here are some important notifications you should notice when withdrawing funds:

• Withdrawal forms received after 21:00 (GMT) will be processed the following day. If these are received before 07:30 (GMT) theyll be processed on the same day.
• Any International Telegraphic Transfer (TT) fees charged by the banking institution are passed onto the client. Most International TTs are approximately $20.

Bonus & Promotions

There are many promotions available at STARTRADERL, including 20% cumulative bonus up to $10,000, 50% first deposit bonus, 20% subsequent deposit bonus. The registration period is from 00:00 May 13th, 2024 to 23:59 December 31st, 2024 (based on MT4 time).

Affiliate switch bonus is also offered, from 00:00 01.08.2024 to 23:59 31.12.2024 (based on MT4 time). But it is only for FX pairs, Gold, Silver, Oil products and Index. Commodities and Crypto are not applicable.

You can find more detailed info about promotions on their site.

Education

STARTRADER offers some educational resources designed to help traders improve their knowledge and skills in the Forex and CFD markets. These resources include webinars and a knowledge center.

The educational webinars are conducted by market experts who provide traders with insights and analysis on a range of topics, from technical analysis to risk management. The webinars are designed to help traders stay up to date with market developments and make informed trading decisions.

In addition to webinars, STARTRADER also provides traders with a knowledge center, which includes some educational materials such as e-books, videos, and tutorials. These materials are aimed at traders of all levels, from beginners to advanced traders, and cover a wide range of topics such as trading strategies, market analysis, and risk management.

Customer Service

Contact Channel	Details
	LIve chat
	Contact form
	info@startrader.com
	https://www.facebook.com/startrader.intl/
	https://www.youtube.com/@Startrader.international/feature
	https://www.instagram.com/startrader.international/
	https://www.linkedin.cn/incareer/company/startrader-global/
	https://twitter.com/STARTRADER_int
	https://www.tiktok.com/@startraderofficial
	https://t.me/STARTRADER_Official

Q&A

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Is GMO CLICK Legit？

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

Account Types

1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

How to Open an Account？

To open an account with GMO CLICK, follow these steps:

1. Visit the GMO CLICK website and click on the “Account Opening” option.

1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution？

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer？

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK？

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK？

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK？

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK？

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK？

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.