General Information of FX Corp

FX Corp is a regulated financial services provider offering a range of foreign exchange solutions to individuals and businesses. With its headquarters in Sydney, Australia, the company operates under the regulatory oversight of the Australia Securities & Investment Commission (ASIC).

For individuals, FX Corp facilitates international payment services for various purposes, including real estate transactions, luxury goods purchases, investments, inheritance management, overseas income handling, and mobile payments. Their goal is to provide efficient and secure solutions for conducting international transactions in these areas.

For businesses, FX Corp specializes in commercial foreign exchange services, catering to diverse industries. Whether it's a small online retailer or a growing global company, FX Corp aims to streamline payment processes and provide tailored solutions to meet their specific needs. The company's expert team works closely with businesses, enhancing their foreign exchange capabilities and offering valuable insights for successful expansion into new markets.

FX Corp offers a range of foreign exchange products to align with businesses' goals and requirements. These include spot contracts, which involve immediate purchase or sale of foreign exchange at prevailing rates, and forward exchange contracts (FECs), which allow businesses to lock in exchange rates for future dates to manage currency risk.

Customer support at FX Corp is available through phone communication, and their office in Sydney serves as a physical location for face-to-face interactions when needed.

While FX Corp is regulated and holds a license from ASIC, it's important for potential clients to consider the associated risk alert and conduct thorough research before engaging with the company.

Pros and Cons

FX Corp, a regulated financial services provider based in Australia, offers international payment services and foreign exchange solutions to individuals and businesses. While the company has certain advantages, it's essential to consider the associated risks and drawbacks. One of the pros of FX Corp is its legitimacy as a regulated entity under the Australia Securities & Investment Commission (ASIC), providing a level of trust and compliance with industry regulations. Additionally, the company offers competitive exchange rates, low transaction fees, and convenient international money transfer services. However, there are some cons to consider. Firstly, there is a risk alert associated with FX Corp, indicating potential risks and a negative field survey review. Moreover, the available information suggests a lack of functional trading software. Traders should exercise caution, conduct thorough research, and consider alternative options before engaging with this broker.

Here is a table summarizing the pros and cons of FX Corp:

Is FX Corp Legit？

FX Corp Pty Ltd, also known as FX Corp, is a regulated entity. It is regulated by the Australia Securities & Investment Commission (ASIC) in Australia. The company holds a full license under the authority of ASIC with the license number 459050. The license was granted to FX Corp Pty Ltd on October 30, 2014.

The regulatory status confirms that FX Corp Pty Ltd operates under the regulations and oversight of ASIC, ensuring compliance with the applicable rules and regulations in the financial industry.

However, it is important to note that there is a risk alert associated with this broker. The risk alert indicates that the broker has received one negative field survey review, which raises concerns about potential risks and the possibility of a scam. Additionally, the current information suggests that the broker does not have a trading software.

Traders should exercise caution and conduct thorough research before engaging with this broker. It is advisable to assess the risks involved and consider alternative options based on the available information and personal circumstances.

How to open and Account？

To open an account with FX Corp, follow these steps:

1. Visit the FX Corp website and locate the “OPEN ACCOUNT” button.

2. Click on the button to initiate the account opening process.

3. You will be directed to a form that needs to be completed.

4. Fill in your personal details, including your name (first name and last name), company (if applicable), website (if applicable), email address, and phone number.

5. Optionally, you may provide additional comments or information relevant to your account opening.

6. If you wish to receive updates and information from FX Corp, you can choose to subscribe to their mailing list.

7. Once you have entered all the required information, review the details for accuracy.

8. Click on the submit or send button to complete the form.

9. A Relationship Manager from FX Corp will be in touch with you shortly to guide you through the remaining steps of the account opening process.

International Money Transfers

FX Corp's international transfer service is available in 60 currencies for over 80 international/regional locations worldwide, with payments to most countries/regions taking 1-2 business days. There are two most common payment networks in the global payments arena, the SWIFT and the Automated Clearing House (ACH), with the former requiring a $60 transaction fee.

Commercial

FX Corp offers commercial foreign exchange solutions for businesses operating in various industries, ranging from small online retailers to fast-growing global companies. They understand the challenges faced by businesses expanding geographically and aim to provide tailored and modernized payment processes to meet their needs.

To support businesses in achieving their goals, FX Corp operates at the forefront of the foreign exchange services landscape. They have extensive experience working with businesses in different industries, similar to the ones they serve. By leveraging their expertise, FX Corp can enhance and improve the existing setup of businesses, helping them optimize their foreign exchange capabilities.

FX Corp's dedicated relationship managers play a crucial role. These managers keep businesses updated on the latest developments in foreign exchange and ensure that their FX capabilities remain adaptable to changing market conditions. They offer insights, advice, and support that are critical for the success of businesses' expansion plans into new markets.

FX Corp Personal

FX Corp provides international payment services for individuals buying and selling real estate, buying and selling luxury goods, investments, inheritance, overseas income, mobile, etc. The personal services offered by FX Corp focus on providing international payment solutions for individuals. These services cater to various needs such as buying and selling real estate, buying and selling luxury goods, managing investments, handling inheritances, managing overseas income, and facilitating mobile payments. FX Corp aims to assist individuals in efficiently and securely conducting international transactions related to these areas.

FX Corp Products

FX Corp offers a range of foreign exchange products to align with businesses' specific goals and requirements. These products can be utilized simultaneously for different projects based on factors such as profit margin or time to completion. It is important for finance teams, who often face time constraints and pressure to meet reporting and accounting deadlines, to carefully consider FX transactions and products.

FX Corp specialists are available to assist finance teams in selecting suitable FX products while ensuring they can manage their other responsibilities effectively. By leveraging FX Corp's resources and experience, businesses can choose products that maximize their chances of success and minimize the impact of unfavorable currency movements.

Spot Contracts: One of the basic and commonly used FX products is the spot contract. Spot payments involve a binding obligation to buy or sell a specific amount of foreign exchange for fast delivery. These transactions are conducted at the prevailing live spot rate and typically settle within two business days.

Forward Exchange Contracts (FECs): FX Corp also offers forward foreign exchange contracts (FECs), which allow businesses to “lock in” an exchange rate for a specific date in the future. The forward rate for an FEC is calculated based on the current spot rate, time to maturity, and the interest rate differential between the two currencies involved. FECs provide businesses with greater certainty for forecasting costs or profits without the need to pre-purchase currency and deplete their cash flow. While a deposit may be required, the full payment of the contract amount is not necessary until the maturity date.

Customer Support

FX Corp provides customer support through various channels. The primary contact method is through phone, and customers can reach their customer support team at the phone number 02 8076 9535. This phone support allows customers to directly communicate with FX Corp's representatives to address their inquiries, concerns, or seek assistance regarding their services.

Additionally, FX Corp has a physical office located in Sydney, Australia. The office is situated at Level 14, 1 Castlereagh Street, Sydney, NSW, 2000. Customers can visit the office in person if they prefer face-to-face interactions or have specific needs that require an in-person meeting.

Conclusion:

In conclusion, FX Corp Pty Ltd offers international payment services and foreign exchange solutions to businesses and individuals. As a regulated entity, it operates under the oversight of the Australia Securities & Investment Commission (ASIC), providing a level of legitimacy. However, it is important to note the risk alert associated with this broker, indicating potential risks and a lack of functional trading software. While FX Corp offers competitive exchange rates, low transaction fees, and convenient international money transfer services, traders should exercise caution, conduct thorough research, and consider alternative options before engaging with this broker.

FAQs

Q: Is FX Corp a legitimate broker？

A: Yes, FX Corp is a regulated entity and holds a full license from the Australia Securities & Investment Commission (ASIC).

Q: How can I open an account with FX Corp？

A: To open an account, visit the FX Corp website and click on the “OPEN ACCOUNT” button. Fill out the required form with your personal details, and a Relationship Manager will contact you to guide you through the rest of the process.

Q: What international money transfer services does FX Corp offer？

A: FX Corp provides international money transfer services in 60 currencies to over 80 international and regional locations. They offer competitive exchange rates, low transaction fees, and the option to pay in local currency.

Q: What products does FX Corp offer for businesses？

A: FX Corp offers spot contracts and forward exchange contracts (FECs) as foreign exchange products for businesses. Spot contracts involve fast delivery of foreign exchange at the prevailing spot rate, while FECs allow businesses to lock in an exchange rate for future transactions.

Q: What services does FX Corp offer for individuals？

A: FX Corp provides international payment solutions for individuals, including services for buying and selling real estate, luxury goods, investments, handling inheritances, managing overseas income, and facilitating mobile payments.

Q: How can I contact FX Corp for customer support？

A: You can reach FX Corp's customer support team by phone at 02 8076 9535. They also have a physical office located at Level 14, 1 Castlereagh Street, Sydney, NSW, 2000.

Overview

FXCL Markets Ltd operates from St. Vincent and the Grenadines and was previously regulated by the Vanuatu Financial Services Commission, although its license has been revoked. The company offers a range of trading account types with varying leverage options and spreads, and it utilizes the MetaTrader 4 (MT4) platform for trading across multiple devices. Tradable assets include Forex, Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. While specific details like the founding year, minimum deposit requirements, and availability of demo or Islamic accounts are not provided, the broker offers email-based customer support and various payment methods. Educational resources include a Forex glossary and materials for both beginner and advanced traders.

Regulation

Revoked.

FXCL MARKETS LTD previously held a Retail Forex License regulated by the Vanuatu Financial Services Commission (VFSC), permitting them to offer retail forex trading services. However, the license was revoked at an unspecified date. License revocation typically occurs due to non-compliance with regulatory requirements or financial misconduct. When a license is revoked, the entity is no longer authorized to provide regulated services, and they must cease their operations in that specific area. For detailed information about the revocation and its implications, further inquiry with the VFSC or additional sources is advisable.

Pros and Cons

FXCL Markets offers a range of advantages, such as diverse trading instruments, multiple account types, and the popular MT4 platform. They also provide various payment methods and accessible customer support. However, concerns arise due to the revocation of their previous regulatory license and limited information on their history and educational resources. Traders should exercise caution and conduct thorough research when considering this broker.

Market Instruments

Based on the information provided, the broker offers a variety of trading instruments that encompass several categories, including Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. Here's a description of each category of market instruments offered by the broker:

1. Foreign Exchange (Forex): Forex trading involves the exchange of one currency for another, and it is one of the most popular forms of trading. In this category, the broker likely provides a wide range of currency pairs for trading, allowing clients to speculate on the price movements of different currencies, such as EUR/USD, GBP/JPY, and more.

2. Precious Metals: Precious metals trading typically includes instruments like gold, silver, platinum, and palladium. Traders can buy or sell these metals to profit from changes in their market prices. Precious metals are often considered safe-haven assets and are used for diversification and hedging purposes.

3. Commodities: Commodities trading involves various physical goods like oil, natural gas, agricultural products, and more. These commodities are traded in futures and spot markets, and traders can speculate on price fluctuations. Commodity trading can be attractive for those looking to diversify their portfolios.

4. Fund Management: Fund management implies that the broker may offer services related to managing investment funds. This could include portfolio management, asset allocation, and investment advisory services to help clients grow their investments.

5. Clearing: Clearing services are often associated with the settlement and clearing of financial transactions, ensuring the smooth and secure transfer of assets between buyers and sellers. Brokers may offer clearing services to facilitate trading activities.

6. Primary Brokering: Primary brokering typically refers to the intermediary role in trading securities. This may involve connecting buyers and sellers in various markets, such as stock exchanges or fixed-income markets, to execute trades.

7. Other Legal Activities: This category is quite broad and could encompass a range of financial and legal services. It may include activities related to regulatory compliance, legal advisory, or other financial services permitted by the regulatory authorities.

Please note that the specific instruments offered by the broker within each category may vary, and clients should refer to the broker's offerings and terms and conditions for precise details on available trading options.

Account Types

FXCL offers three tiered trading account types, each catering to the diverse needs and preferences of traders. These account types are designed to provide flexibility in terms of leverage, spreads, and trading conditions. Let's explore each account type in detail.

1. Fixed Spread Account

1. Account Currency: This account is available in US cent, EU cent, MYR cent, and THB cent for Cent accounts. For Standard accounts, it supports USD, EUR, MYR, THB, and NGN.

2. Leverage: Cent accounts offer leverage up to 1:1000, while Standard accounts offer leverage up to 1:500.

3. Spread: Both Cent and Standard accounts have fixed spreads, starting from 1 pip. The full spread list is available for reference.

4. Margin Call/Stop Out Level: Both account types share a margin call level of 30% and a stop-out level of 10%.

5. Execution: Instant execution is provided for both account types.

6. Position Size: Cent accounts support positions ranging from 0.01 to 200.00 lots, while Standard accounts allow positions from 0.01 to 2.00 standard lots.

7. Max. Number of Positions Online: Cent accounts allow up to 150 positions, while Standard accounts permit up to 100.

8. Commission: There is no commission for trading in either account type.

9. Quotes: Both account types offer basic quotes with 4 digits after the comma.

10. Swap Interest: Swap-free options are available for traders who require them.

11. Hedging Policy: Hedging is permitted except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in either account type.

13. Strategy Policy: Generally, there are no limits on trading strategies for both account types.

2. Floating Spread Account

1. Account Currency: This account type supports USD, MYR, THB for Start accounts, US cent, MYR cent, THB cent for Interbank Cent accounts, USD, MYR, THB, NGN for Interbank Standard accounts, and USD for ECN Pro accounts.

2. Leverage: The leverage varies, with Start accounts offering up to 1:2000, Interbank Cent and Interbank Standard accounts offering up to 1:500, and ECN Pro accounts offering up to 1:300 for Forex and metals, up to 1:100 for indices, and up to 1:10 for crypto.

3. Spread: All these account types feature floating spreads, with different starting points. Detailed spread lists are available for reference.

4. Margin Call/Stop Out Level: Margin call and stop-out levels vary between account types, offering flexibility to traders.

5. Execution: Market execution is provided for all floating spread account types.

6. Position Size: Position sizes vary across account types and asset classes, providing options for different trading strategies.

7. Max. Number of Positions Online: The maximum number of online positions varies, allowing traders to choose their preferred trading volume.

8. Commission: Commission structures differ for each account type and asset class.

9. Quotes: All floating spread account types offer extended quotes with 5 digits after the comma.

10. Swap Interest: Swap-free options are available, and swap interest varies based on the specific account type and asset class.

11. Hedging Policy: Hedging is generally allowed, except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in any of these account types.

13. Strategy Policy: The broker typically allows various trading strategies, including scalping and algorithmic trading, particularly in ECN Pro accounts.

3. Special Accounts

1. Account Currency: Both account types are denominated in USD.

2. Leverage: Leverage of up to 1:1000 is available for both Live Contest and Volume Cash accounts.

3. Spread: These accounts offer floating spreads, and detailed spread lists are provided.

4. Margin Call/Stop Out Level: Both account types share a margin call level of 70% and a stop-out level of 50%.

5. Execution: Automatic Market Execution is applied to both account types.

6. Position Size: Position size ranges are suitable for Forex and metals trading.

7. Max. Number of Positions Online: Traders can maintain a maximum of 50 positions online in these accounts.

8. Commission: There is a commission of $1.5 per lot for Forex and metals trading in both Live Contest and Volume Cash accounts.

9. Quotes: Both account types offer extended quotes with 5 digits after the comma.

10. Swap Interest: Swap-free options are available for traders who require them.

11. Hedging Policy: Hedging is allowed in both account types, except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in these accounts.

13. Strategy Policy: Generally, there are no limits on trading strategies for both Live Contest and Volume Cash accounts.

Leverage

A leverage ratio of 1:2000 means for every $1 you deposit, the broker provides you with up to $2000 in trading funds. It amplifies potential profits but also increases risk, so it's crucial to trade responsibly and be aware of market movements to avoid losses. Leverage availability varies among brokers and markets, and it's essential to understand your broker's specific terms and conditions.

Spreads & Commissions

1. Fixed Spread Accounts:

• Cent Account: Fixed spreads starting from 1 pip, no commission.

• Standard Account: Fixed spreads starting from 1 pip, no commission.

1. Floating Spread Accounts:

• Start Account: Floating spreads, no commission.

• Interbank Cent Account: Floating spreads starting from 1.1 pip, no commission.

• Interbank Standard Account: Floating spreads starting from 1.1 pip, no commission.

• ECN Pro Account: Floating spreads, commissions vary ($3 per lot for Forex and metals; 0.15% per lot for cryptocurrencies).

1. Special Accounts:

• Live Contest Account: Floating spreads, commission of $1.5 per lot for Forex and metals.

• Volume Cash Account: Floating spreads, commission of $1.5 per lot for Forex and metals.

This summary provides a clear overview of the spreads and commissions associated with each account type, helping traders make informed choices based on their trading preferences.

Deposit & Withdrawal

Depositing Funds:

When you open your trading account, you can easily deposit funds directly from your Trader's Cabinet, where you'll find step-by-step instructions. The broker offers several payment methods for depositing funds:

1. Online Bank (Paytrust): This local payment method allows deposits from the main banks of Indonesia, Malaysia, and Vietnam. It provides instant deposits.

2. Instant Deposits via 'H2P': You can make instant deposits from the main local banks of Indonesia, Malaysia, and Vietnam using the 'H2P' payment system. FXCL covers the fees for deposits made through this method.

3. Crypto (AlphaPo): This is an instant payment system with automatic conversion from BTC and USDT to USD and EUR. It offers an easy deposit procedure.

4. PerfectMoney: You can fund your PerfectMoney account directly by wire transfer or via exchangers. It's an instant payment system with low fees.

5. Local Deposit: This convenient, low-fee payment method allows you to work with your local currency through internal transfers to popular national banks. Processing of Local Deposits takes up to 1 business day.

6. FasaPay: A known payment service that guarantees quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. FXCL provides full fee coverage for FasaPay deposits.

7. Dragonpay: Allows deposits in PHP via online banking and ATMs for clients from the Philippines.

Withdrawing Funds:

To withdraw your funds, you can log in to your Trader's Cabinet and make a withdrawal request, which will be processed within 1 business day. Please note that you need to verify your profile before withdrawing funds. The withdrawal methods available include:

1. Online Bank (Paytrust): This method processes withdrawals to the main banks of Indonesia, Malaysia, and Vietnam.

2. Local Payments via 'H2P': Withdrawals to the main local banks of Indonesia, Malaysia, and Vietnam can be made using the 'H2P' payment system.

3. Crypto (AlphaPo): An instant payment system with automatic BTC to USD and EUR conversion.

4. PerfectMoney: You can withdraw funds directly via wire transfer or exchangers if you funded your PerfectMoney account with a Credit Card or other e-currencies. It offers low fees.

5. Local Deposit: Similar to the deposit process, this method allows low-fee withdrawals in your local currency through internal transfers to popular national banks.

6. FasaPay: Known for quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. Withdrawal fees for FasaPay are very low.

7. Dragonpay: Enables withdrawals in PHP via online banking and ATMs for clients from the Philippines.

It's important to follow some basic rules when making requests:

• Third-party transactions are not accepted.

• Deposit methods on the same account cannot be mixed.

• Withdrawal methods can be mixed, and the broker may cover payment fees as part of a promotional campaign.

• The limits for fee coverage are $500 for deposits and $100 for withdrawals per trader per month.

• The company retains the right to apply reverse compensation fees, and the fee may be deducted from available funds across the client's accounts.

In summary, this broker offers a variety of payment methods for both depositing and withdrawing funds, catering to traders from different regions and preferences. The process is user-friendly and ensures the security of transactions.

Trading Platforms

This broker provides the highly popular MetaTrader 4 (MT4) trading platform, trusted by millions of traders worldwide. MT4 is available for various operating systems, including Android, iOS, Windows, macOS, and via a web terminal or the AppGallery for Android devices.

To install MT4 on Windows, traders can download the fxcl4setup.exe file and initiate the installation process by clicking on it. Accepting the License Agreement starts the automatic installation, and users can also choose to save the installation file for later use. Importantly, this download and installation are entirely free.

For uninstalling MT4 on Windows, users can access the Control Panel, select “Add or Remove Programs” (or “Programs and Features” in Windows 7), locate “MetaTrader – FXClearing,” and confirm the uninstallation.

Additionally, useful documentation is available, including the “MT4 User Guide” for platform features and the “FXCL Markets End-User License Agreement (EULA)” for legal terms.

In summary, this broker offers the widely trusted MetaTrader 4 (MT4) platform, accessible across various devices and operating systems. MT4 is known for its user-friendly interface and robust trading capabilities, making it a preferred choice for traders of all levels.

Customer Support

Customer Support at this broker is easily accessible through various means, providing traders with multiple options to address their inquiries or concerns.

Contact Options:

1. Email Support: Traders can reach out to the broker by sending an email. The required contact details include your name, email address, MT4 Account number, and the nature of your inquiry or message. This method allows for detailed communication and documentation of queries.

2. Registered Address: The broker provides its registered address as Suite 305, Griffith Corporate Center, P.O. Box 1510, Beachmont, Kingstown, St. Vincent and the Grenadines. While this address is primarily for official purposes, it can serve as a reference point.

3. Email Addresses: The broker offers specific email addresses for different purposes, such as general support inquiries via support@fxclearing.com and bonus-related requests via rebate@fxclearing.com. This segmentation allows for efficient handling of various types of requests.

Customer-Centric Approach:

The broker's customer support team aims to provide timely and helpful assistance to traders. Whether it's inquiries about trading, account management, technical issues, or bonus-related matters, traders can expect a dedicated response based on the nature of their query.

The provision of specific email addresses for different types of requests ensures that inquiries are directed to the appropriate department, streamlining the support process. This tailored approach allows for more efficient and effective customer service.

In summary, this broker offers a customer support system designed to meet the diverse needs of traders. With multiple contact options and specialized email addresses, traders can easily reach out for assistance and expect a customer-centric approach to addressing their queries and concerns.

Educational Resources

FXCL Markets offers a robust array of educational resources to support traders at all levels. These resources include:

1. Forex Glossary: FXCL Markets provides a comprehensive Forex glossary, offering traders valuable definitions and terminology essential for their trading journey.

2. Market Analysis Overview for Beginners: Tailored for novice traders, this overview introduces the fundamental concepts of market analysis, encompassing both fundamental and technical aspects.

3. Analysis Theory: FXCL Markets recognizes the importance of proper market analysis. Their educational materials delve into the intricacies of fundamental and technical analysis, empowering traders to make informed decisions.

In essence, FXCL Markets' educational resources cover the essentials, making it a valuable hub for traders seeking to enhance their trading knowledge and skills. Explore these resources further on the FXCL Markets Education page.

Summary

FXCL Markets is a Forex broker offering various trading instruments across categories like Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and more. Traders can choose from three account types, each with distinct features to cater to their preferences. The broker provides the popular MetaTrader 4 (MT4) trading platform, accessible on multiple devices. Traders can deposit and withdraw funds through various methods, making transactions easy and secure. FXCL Markets places emphasis on customer support, offering multiple contact options and specialized email addresses for inquiries. Additionally, they provide a range of educational resources to support traders at all levels, including a Forex glossary and market analysis materials. It's important to note that their previous regulatory license has been revoked, and traders should exercise caution.

FAQs

Q1: What is FXCL Markets？

A1: FXCL Markets is a brokerage firm that offers online trading services in various financial markets, including Forex, Precious Metals, Commodities, and more.

Q2: Is FXCL Markets regulated？

A2: FXCL Markets previously held a retail forex license regulated by the Vanuatu Financial Services Commission (VFSC), but the license was revoked. Traders should conduct further research to understand the implications of this revocation.

Q3: What trading platforms does FXCL Markets offer？

A3: FXCL Markets provides the MetaTrader 4 (MT4) trading platform, available for different operating systems, including Android, iOS, Windows, macOS, and web-based.

Q4: What are the account types at FXCL Markets？

A4: FXCL Markets offers three types of accounts: Fixed Spread, Floating Spread, and Special Accounts, each designed to cater to specific trading preferences and conditions.

Q5: How can I contact FXCL Markets' customer support？

A5: You can contact FXCL Markets' customer support by sending an email to support@fxclearing.com for general inquiries or rebate@fxclearing.com for bonus-related requests. Additionally, you can find their registered address in St. Vincent and the Grenadines for reference.