Registered in	Chipre
Regulated by	CYSEC, FCA
Year(s) of establishment	10-15 years
Trading instruments	Forex (more than 60 currency pairs), indices, equities, metals (gold, silver, platinum, palladium), energy, cryptocurrencies, ETFs
Minimum Initial Deposit	Information not available
Maximum Leverage	1:500
Minimum spread	Float
Trading platform	MT4, cTrader
Deposit and withdrawal method	Bank wire transfer, credit card, google pay, apple pay, skrill, neteller
Customer Service	Email/phone number/address
Fraud Complaints Exposure	Yes

General information and regulations of TopFX

Established in 2010, TopFX is an online Forex broker regulated by CYSEC, FCA and FSA at present.

TopFX is a reputable brokerage firm established in Cyprus. It caters to individual retail traders, institutional investors, and professional traders worldwide. They offer a wide range of financial services, including Forex, Indices, Shares, Metals, Energies, Cryptocurrencies, ETFs, and more. Traders can choose from multiple account types with spreads starting from 1.0. The maximum leverage is 1:1000, allowing traders to amplify their positions. TopFX provides a seamless trading experience through their advanced platforms, MetaTrader 4 (MT4), and cTrader, available on desktop, web, and mobile devices.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. We will also briefly summarize the main advantages and disadvantages so that you can understand the broker's characteristics at a glance.

Is TopFX legit or a scam？

Yes, TopFX Global Ltd is a company registered under the Laws of Seychelles with registration number 8424819-1 and licensed by the Financial Services Authority (FSA) of Seychelles with a Securities Dealer License No: SD037.

Another regulated entity within the group: TopFX Ltd is registered as a Cyprus investment firm (CIF) and licensed by the Cyprus Securities and Exchange Commission (CySEC) under licence number 138/11 in accordance with the Markets in Financial instruments Directive (MiFID II).

Pros and Cons

TopFX offers several advantages to traders. Firstly, they provide a diverse range of market offerings, allowing traders to access various financial instruments. Additionally, TopFX offers competitive spreads, ensuring cost-effective trading. The platform is equipped with advanced trading platforms, offering advanced features and tools for enhanced trading experiences. Furthermore, TopFX is regulated, providing a secure and reliable trading environment. Traders can also choose from flexible account options to suit their individual needs. However, it's worth noting that TopFX has limited educational resources and no fixed spread accounts. Customer support channels are also limited, and there are no social trading features or guaranteed stop loss orders available.

Pros	Cons
Diverse Market Offerings	Limited Educational Resources
Competitive Spreads	No Fixed Spread Accounts
Advanced Platforms	Limited Customer Support Channels
Regulatory Compliance	No Social Trading Features
Flexible Account Options	No Guaranteed Stop Loss Orders

Market instruments

TopFX offers investors access to conventional and popular tradable financial instruments on global financial markets, mainly Forex (more than 60 currency pairs), indices, stocks, metals (gold, silver, platinum, palladium), energy, cryptocurrencies, ETFs, etc.

1. Forex: TopFX allows traders to participate in the foreign exchange market, offering a wide selection of currency pairs. Traders can speculate on the price movements between major, minor, and exotic currency pairs, taking advantage of the volatility and liquidity of the Forex market.

2. Indices: TopFX provides trading opportunities on major global stock indices, such as the S&P 500, NASDAQ, FTSE 100, and Nikkei 225. Traders can speculate on the overall performance of a specific stock market rather than individual stocks, based on their analysis and market insights.

3. Shares: TopFX offers access to a variety of shares from global markets. Traders can invest in individual company stocks, such as Apple, Google, or Amazon, and take advantage of the price movements of these shares.

4. Metals: TopFX allows trading in precious metals like gold, silver, platinum, and palladium. These metals are often considered safe-haven assets and can be used as a hedge against inflation or economic uncertainties. Traders can speculate on the price fluctuations of these metals.

5. Energies: TopFX provides trading opportunities in energy markets, including oil and natural gas. Traders can participate in the price movements of these energy commodities, which can be influenced by geopolitical events, supply and demand dynamics, and other market factors.

6. Cryptocurrencies: TopFX offers trading in popular cryptocurrencies like Bitcoin, Ethereum, Litecoin, and Ripple. Traders can take advantage of the high volatility and liquidity of the cryptocurrency market, speculating on the price movements of these digital assets.

7. ETFs (Exchange-Traded Funds): TopFX allows traders to invest in ETFs, which are investment funds traded on stock exchanges. These funds are composed of a basket of assets, such as stocks, bonds, or commodities. Traders can gain exposure to a diversified portfolio of assets by trading ETFs.

8. Range of Markets: In addition to the above instruments, TopFX provides access to a wide range of other markets, allowing traders to explore various trading opportunities. These markets may include commodities, bonds, options, futures, and more.

Spreads and commissions for trading with TopFX

TopFX offers competitive spreads and commissions across its three account types: Zero Account, Raw Account, and VIP Account. The Zero Account features spreads starting from 1.0, while the Raw Account offers incredibly tight spreads starting from 0.0. For the VIP Account, spreads start from 0.2. Both the Zero Account and the VIP Account come with zero commissions, allowing traders to focus solely on the spreads. On the other hand, the Raw Account charges a commission of $2.75 per lot traded. These flexible options cater to traders of various strategies and preferences, ensuring cost-effective trading conditions at TopFX.

Account Types for TopFX

Demo Account: TopFX does not provide a demo account that allows you to try out the financial markets without the risk of losing money.

Live Account: TopFX provides three distinct types of trading accounts to cater to the diverse needs of traders: Zero Account, Raw Account, and VIP Account.

The Zero Account is an ideal choice for traders looking for competitive spreads without any commission charges. With spreads starting from 1.0 pip and zero commission, this account offers a cost-effective trading solution. The minimum deposit requirement of $500 ensures accessibility for traders at different levels, while the maximum leverage of 1000:1 provides flexibility in managing trading positions.

For traders seeking the tightest spreads and direct market access, the Raw Account is a suitable option. With spreads starting from 0.0 pip and a commission of $2.75 per lot traded, this account offers ultra-low-cost trading. The minimum deposit of $5000 reflects a higher commitment level, attracting more experienced traders. Additionally, the account provides a maximum leverage of 1000:1, allowing traders to amplify their trading potential.

The VIP Account is designed for high-volume and high-net-worth traders who require personalized support and exclusive features. With spreads starting from 0.2 pip and zero commission, this account offers competitive trading conditions. The minimum deposit requirement of $50,000 ensures that only elite traders can access the VIP Account, providing a tailored trading experience. The maximum leverage of 1000:1 enables traders to maximize their capital efficiency.

How to open an account？

The account opening process with TopFX is straightforward and can be completed in a few simple steps:

1. Registration: Visit the TopFX website and click on the “Open Account” or “Register” button. You will be directed to a registration form where you need to provide your personal details such as name, email address, and phone number. Create a username and password for your account.

2. Verification: After submitting the registration form, you will need to go through a verification process to comply with regulatory requirements. This typically involves submitting identification documents such as a passport or driver's license, as well as proof of address such as a utility bill or bank statement. TopFX will review and verify your documents.

3. Account Selection: Once your account is verified, you can choose the type of trading account that best suits your needs. Select from the Zero Account, Raw Account, or VIP Account, considering factors such as spreads, commissions, minimum deposit, and leverage. Take the time to review and understand the features and conditions of each account type before making a decision.

4. Funding Your Account: After selecting your desired account type, it's time to fund your trading account. TopFX offers multiple convenient payment methods, including bank wire transfer, credit/debit card, and online payment systems. Follow the instructions provided on the website to deposit the minimum required amount or any additional funds you wish to allocate for trading.

5. Start Trading: Once your account is funded, you can log into the TopFX trading platform using your credentials. Familiarize yourself with the platform's features and tools, and you're ready to start trading. Choose from a wide range of market instruments, analyze the market, place trades, and manage your positions.

It's important to note that the account opening process may vary slightly based on individual circumstances and regulatory requirements. TopFX strives to make the process as efficient and user-friendly as possible, providing support and guidance throughout the journey to ensure a smooth account opening experience.

Trading platforms offered by TopFX

TopFX offers traders two high-performance trading platforms in the retail sector, MT4 and cTrader. Both support automated trading solutions, occupying the top two places in this sub-sector. The trading platform options at TopFX are excellent and show that the management understands traders' needs. Traders can opt for an enhanced MT4 trading platform or cTrader as an alternative.

Leverage offered by TopFX

At TopFX, leverage allows traders to amplify their trading positions. With a maximum leverage of 1000:1, offered across all three account types - Zero Account, Raw Account, and VIP Account - traders can control larger positions in the market with a smaller initial capital investment. This high leverage enables potential for increased profits, but it is important to remember that it also carries a higher level of risk. Traders should exercise caution and employ proper risk management strategies when utilizing leverage to maximize their trading opportunities at TopFX.

Deposit and withdrawal methods and fees

TopFX offers a wide range of options for Deposit & Withdrawal, making it convenient and flexible for traders. Users can choose from various methods including Credit/debit cards, Bank Wire Transfer, E-wallets, and Cryptocurrency, such as PayPal, Skrill, Neteller, China UnionPay, mPay, FasaPay, Webmoney, among others. Each method may have different minimum deposit requirements, but the overall minimum deposit is $50. Whether you prefer traditional banking methods, digital wallets, or even cryptocurrencies, TopFX ensures that you have plenty of options to fund your trading account and make withdrawals. This diverse range of options allows traders to choose the method that suits them best and provides a seamless and hassle-free experience when it comes to managing their funds.

Educational resources

A series of educational resources is available at TopFX, such as trading signals, news, trading central, market analysis, etcetera.

Customer support of TopFX

The customer support, offered by TopFX, is moderate. That is, it has the basics like email, phone number, address, social networks, multilingual service. These are necessary, but it will be better if it could offer more like live chat, callback, Q&A, and so on.

Here are more details about the customer support service

Languages: English, Spanish, Arabic, Chinese, French, Portuguese and so on.

Address: CT House, Unit 8, Office No 8H, Providence Mahe Seychelles

Phone: +248 4374705

Email: support@topfx.com.sc

Social media: Facebook, Instagram, LinkedIn

Users exposures on WikiFX

On our website, you can see that some users have reported scams. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Customer Support

TopFX provides excellent customer support through multiple channels, ensuring that traders receive timely assistance whenever they need it. Users can reach out to their customer support team via phone, email, and live chat. With the phone option, traders can directly speak with a representative who can address their queries and provide real-time assistance. Email support allows traders to send detailed inquiries or requests, and the TopFX team strives to respond promptly with helpful solutions. Live chat is another convenient option, enabling traders to have instant conversations with support agents, allowing for quick resolutions to their concerns. Whether you prefer the convenience of live chat, the personal touch of a phone call, or the detailed communication of an email, TopFX's customer support team is dedicated to delivering efficient and effective assistance to ensure a smooth trading experience for all users.

Educational Resources

TopFX offers a range of educational resources to help traders enhance their knowledge and improve their trading skills. They provide webinars where experts share valuable insights and strategies. Traders can access informative articles that cover various trading topics and market trends. Tutorials are available to guide users through different aspects of trading, from basic concepts to advanced techniques. Additionally, TopFX provides comprehensive market analysis, including technical and fundamental analysis, to assist traders in making informed decisions. With these educational resources, traders can stay updated, learn new strategies, and develop a better understanding of the financial markets, ultimately improving their trading performance.

Conclusion

In summary, TopFX is a reputable brokerage firm based in Cyprus, offering a diverse range of financial services to individual retail traders, institutional investors, and professional traders worldwide. With a wide range of market instruments, competitive spreads, and advanced trading platforms like MetaTrader 4 and cTrader, TopFX provides traders with a comprehensive and reliable trading experience. The company is regulated by the Financial Services Authority (FSA) of Seychelles and the Cyprus Securities and Exchange Commission (CySEC), ensuring a secure and trustworthy trading environment. Traders can choose from flexible account options, including the Zero Account, Raw Account, and VIP Account, with varying spreads, commissions, and leverage options. While TopFX offers excellent customer support, it has limited educational resources and lacks certain features like fixed spread accounts, social trading, and guaranteed stop loss orders. Overall, TopFX offers a solid trading platform with competitive conditions, suitable for traders of all levels.

FAQs

Q: Is TopFX a regulated broker？

A: Yes, TopFX is a regulated broker. It is authorized and regulated by several top-tier financial authorities, including the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC) in Cyprus.

Q: What trading instruments are available at TopFX？

A: TopFX offers a wide range of trading instruments, including Forex, Indices, Shares, Metals, Energies, Cryptocurrencies, ETFs, Range of Markets

Q: What trading platforms does TopFX offer？

A: TopFX offers several trading platforms, including MetaTrader 4 and cTrader.

Q: What is the minimum deposit required to open an account with TopFX？

A: The minimum deposit required to open an account with TopFX is $50.

Q: What is the maximum leverage offered by TopFX？

A: The maximum leverage offered by TopFX is 1:1000.

Aspects	Information
Registered Country/Area	Japan
Founded Year	2012-10-12
Company Name	GMO CLICK Securities, Inc.
Regulation	Regulated in Japan
Minimum Deposit	Not specified
Maximum Leverage	Not specified
Spreads	Varies depending on trading instrument
Trading Platforms	FX neo, Hatchu-kun FX Plus, FXWatch!, mobile apps
Tradable Assets	Stocks, investment trusts, futures options, FX, forex options, CFDs, stock index binary options, bonds
Account Types	FXneo, AnyForex OP, AnyCFDs, AnyIXOP, Brokerage account, Securities Connect Account (Bank Linkage), Forex Trading Account, Corporate Customers
Demo Account	Available
Islamic Account	Not specified
Customer Support	FAQs, phone inquiries, inquiry form, direct mail, social media
Payment Methods	Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, Saitama Resona Bank, and others

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Pros	Cons
Regulated institution in Japan	Absence of trading software
Offers a range of financial services	Specific acceptance times for trading activities
Provides various trading platforms	Withdrawals only supported for specific account types
Multiple payment methods for depositing funds
Customer support available through various channels

Is GMO CLICK Legit？

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

Pros	Cons
Stock trading services at low prices	Limited information on competitive advantages
Selection of curated investment trusts	Limited information on attractiveness
Futures options trading with low fees	Limited information on tightness of services
Enhanced trading tools for FX trading	Limited information on flexibility of services

Account Types

1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

Pros	Cons
Wide range of account types available, catering to different trading preferences and needs.	Limited customization options within each account type, restricting flexibility for advanced traders.
Provides options for Forex trading, Forex options trading, CFD trading, and stock index trading.	Higher account minimums or fees associated with certain account types, potentially limiting accessibility.
Opening a securities trading account through the Securities Connect Account available.	Longer processing time for opening a securities trading account compared to some competitors.

How to Open an Account？

To open an account with GMO CLICK, follow these steps:

1. Visit the GMO CLICK website and click on the “Account Opening” option.

1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Pros	Cons
Instant deposit service	Minimum withdrawal amount of 10,000 yen
Supports transfer deposits	Entire balance withdrawn if below 10,000 yen
Free withdrawals	Withdrawals limited to GMO CLICK Securities accounts
Various deposit options	Withdrawals limited to accounts with the same name
Commission-free deposits	Withdrawal amount limited to 10,000 to 100,000,000 yen
	Limited withdrawal methods (GMO CLICK Securities member page and smartphone app)

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

Pros	Cons
Offers a variety of trading platforms to choose from	Steep learning curve for beginners
Provides high-performance FX trading with FX neo	Limited availability of some platforms on specific devices
Offers rate delivery and execution speed with Hatchu-kun FX Plus	Some platforms may lack advanced features or tools
Allows rate checking and chart monitoring on smartwatches through FXWatch!	Lack of flexibility in platform customization options
Provides CFD trading options with GMO Click CFDs and Hatchu-kun CFD	Potential compatibility issues with certain devices or browsers
Offers stock trading apps for both GMO Click stock and GMO Click Stock for iPad	Possible stability or reliability concerns with certain platforms

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution？

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer？

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK？

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK？

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK？

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK？

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK？

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.