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Dukascopy Bank , GMO CLICK Broker Comparison

Do you want to know which is the better broker between Dukascopy Bank and GMO CLICK ?

In the table below, you can compare the features of Dukascopy Bank , GMO CLICK side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
 2  brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Official website
Basic Information
Established(years)
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed(ms)
The highest transaction speed(ms)
The highest speed of opening positions(ms)
The highest speed of closing position(ms)
Slowest transaction speed(ms)
The lowest speed of opening positions (ms)
The lowest speed of closing position(ms)
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost (USD/Lot)
Rollover Cost
Rollover cost rating
  • Average Rollover Cost (USD/Lot)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time(ms)
Account Information
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
7.51
Regulated
No guarantee
Above 20 years
FSA,FINMA
Supported
Supported
Payment cards,Wire Transfer,Skrill,Neteller,Cryptocurrencies,Bank guarantees
D
D
1152
--
1016
--
1392
1392
--
D

EURUSD:3

--

4
2
4
AA

EURUSD:10.31

--

B

EURUSD: -7.2 ~ 3.36

XAUUSD: -55.23 ~ 31.92

A
--
--
Forex, cryptocurrencies, CFDs, metals
$100
1:200
from 0.1
--
--
0.01
--
7.98
Regulated
No guarantee
--
15-20 years
FSA
Not supported
Not supported
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--

--

--

--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--

Score
Regulatory Status
Regulated
Regulated

BrokerRelevant information

Dukascopy Bank BrokerRelevant exposure

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of dukascopy, gmo-click lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

dukascopy

1Yes - Visual 11.jpg


Dukascopy Bank stands as an innovative Swiss online banking institution, with its headquarters situated in Geneva, Switzerland. The bank specializes in providing cutting-edge internet-based and mobile trading services, with a strong focus on foreign exchange, CFDs, and binary options. Additionally, the bank offers a wide range of banking and financial services, all supported by their in-house technological solutions.


Dukascopy Bank was established on November 2, 2004, in Geneva by Andre and Veronika Duka, both Swiss nationals residing in Geneva who continue to maintain a 99% ownership stake in the company. Dukascopy Bank is regulated by the Swiss Financial Market Supervisory Authority FINMA both as a bank and a securities firm.


Yes - Visual 10.jpg


Dukascopy Bank fully owns Dukascopy Europe IBS AS, a European licensed brokerage company based in Riga and Dukascopy Japan, a Type-1 licensed broker located in Tokyo. In addition to its Geneva Headquarters, Dukascopy Bank has offices in Riga, Tokyo and Hong Kong. Currently, Dukascopy Group employs over 300 staff.


The Dukascopy Group primarily offers online and mobile trading services through the SWFX - Swiss FX Marketplace, which is Dukascopy's proprietary ECN (Electronic Communication Network) technological solution and a registered trademark.


1Visual 04.jpg


Dukascopy main features

☑️Regulations

FINMA (Switzerland), JFSA (Japan), FCMC (Latvia)

💰 Account currency

USD, CHF, EUR, GBP, AUD, CAD, CZK, DKK, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, CNH, SEK, SGD, TRY, XAU and ZAR

🗺 Supported Languages

English, Spanish, German, French, Arabic, Russian, Portuguese, Japanese, Chinese, Slovak, Czech, Polish, Italian, Hungarian

📊 Accounts

ECN accounts with a minimum deposit requirement of $100 - JForex4, MT4, PAMM, Binary options (all available for demo testing).

💰 Products (CFD)

Currencies, Commodities, Indices, ETFs, Stocks, Bonds, Crypto

💵 Min Deposit

$100 (Dukascopy Bank SA), $100 (Dukascopy Europe IBS AS)

💹 Margin Call / Stop Out:

100%/200%

📈️ Min Order

0.01 

💱 Spread

From 0.1 pips for EUR/USD

💹 Max Leverage

From 1:1 to 1:200 on weekdays/ from 1:1 to 1:60 on weekends (JForex4 platform - limitations may apply), 1:25 (Dukascopy Japan)

🖥 Trading Desk Type

All trading orders are executed fully automatically by the trading system. Order execution is STP (Straight-Through Processing) without any human intervention

📊 Trading Platforms

JForex4 and MT4 platform, both are available for desktop and mobile.

💳 Deposit Options

Wire Transfer (SWIFT, SEPA), Debit/Credit Card, Cryptocurrencies, Skrill, Neteller, Bank guarantee

💳 Withdrawal Options

Bank Transfer, Transfer to crypto exchange, Skrill, Neteller, Payment Card

🕑 Time to Withdrawal

Withdrawal request is processed within 1 working day

🕝 Time to Open an Account

The deposit is processed within 1 working day

₿ Cryptocurrencies

Bitcoin, Cardano, Litecoin, Stellar, Dash, Enjin Coin, TRON, Uniswap, EOS, Ethereum, Basic Attention Token, Chainlink, Polygon

🗓 Foundation Year

2004 (Geneva, Switzerland)

🎁 Contests and bonuses

Yes


What you will get


Dukascopy offers an exceptional trading experience that is worth every trader's attention. With a client-first approach, Dukascopy provides numerous advantages, making them a standout choice for anyone looking to enter the financial markets. Dukascopy's commitment to cost-efficiency is evident through their low spreads, allowing for savings on trading costs. Swift execution ensures obtaining the best possible prices, providing a competitive advantage in trades. Additionally, with deposit protection of up to CHF 100,000, you can trade with peace of mind.


The unique trading platform, JForex4, Dukascopy's proprietary solution, is user-friendly, making trading accessible even for beginners. JForex4 presents over 200 technical indicators and trading widgets to help in staying informed about potential opportunities. With support for minute timeframes like ticks and seconds, it is perfect for scalping. Dukascopy's 19 years of experience and Swiss banking license instill trust and security. With over 1200 instruments, leverage up to 1:200, and 24/7 live trading support, Dukascopy stands as a trusted partner to guide traders through their trading journey. 




Yes - Visual 02.jpg


Moreover, Dukascopy offers a great feature – detailed historical price feed data makes it easier to develop and test trading strategies. This data covers various financial instruments, helping traders make informed decisions and reducing the risk of price manipulation. Dukascopy's extensive data archive is a useful resource for creating trading strategies, especially for high-frequency trading, and provides practical insights.


With such a comprehensive offering, Dukascopy is the go-to choice for transparent and professional trading services. Make a smart move and open an account today!


 Advantages of Dukascopy

Attractive trading conditions

Client funds protected up to CHF 100,000, with EUR 20,000 cover for Dukascopy Europe.

Online account opening with video identification

Accumulating liquidity from various sources (banks, brokerage companies, liquidity providers, internal liquidity pool)

ECN accounts with a minimum deposit requirement of $100 - JForex4, MT4, PAMM, Binary options (all available for demo testing).

A wide range of free financial information and other attractive resources is available through its website, including Dukascopy TV

Extensive variety of trading platforms, JForex4, MT4 (available for desktop and mobile)

Manual and automated trading and trading directly from the chart

Hedging and scalping allowed

Slippage control

Swap free accounts upon request (conditions apply)

200 indicators and chart studies and automated trading historical tester

Wide range of trading orders: MIT, limit orders, eco and TP/SL orders

Deposit bonus up to 100% 

Leverage up to 1:200


Yes - Visual 03.jpg


Dukascopy regulations 


Dukascopy is strictly supervised and regulated by esteemed regulatory bodies. The regulatory authorities play a pivotal role in ensuring Dukascopy’s compliance with the highest standards of financial and securities industry practices.


Dukascopy's international presence is underlined by its licenses and oversight by regulatory authorities in different parts of the world:


  • Dukascopy Bank SA is licensed and regulated as a bank and as a securities firm by the Swiss Financial Market Supervisory Authority (FINMA), which is classified as a Tier-1 regulator.

  • Dukascopy Europe IBS AS is licensed and regulated by the Bank of Latvia, also recognized as a Tier-1 regulator. 

  • Dukascopy Japan K.K. is licensed and regulated by the Financial Services Agency of Japan (JFSA), known as a Tier-1 regulator.


These regulatory bodies set specific requirements for Dukascopy, and the company has diligently complied with them since 2004. It is important to note that failure to comply with these requirements could result in the withdrawal of the bank's license. Regular audits are conducted to ensure adherence to Swiss laws. Dukascopy also ensures client security by providing deposit protection for amounts up to CHF 100,000, in line with Swiss financial service provider requirements.


Yes -Visual 9.jpg


Dukascopy is widely regarded as one of the safest brokerage firms. They maintain strict safety standards and hold official licenses from respected financial regulators. Routine audits by PKF for internal affairs and KPMG for financial records further solidify their commitment to safety and financial integrity.


In summary, Dukascopy's reputation as a trusted and stable entity is due to its adherence to three top-tier regulations, regular audits, stringent safety standards, and a strong commitment to transparency. These qualities make Dukascopy a reputable choice for investors around the world.


Trading terms for Dukascopy clients


Traders opt for Dukascopy due to its well-established reputation for providing a secure trading environment. Dukascopy Bank SA, headquartered in Switzerland, operates under the regulation of the Swiss Financial Market Supervisory Authority (FINMA). This regulatory oversight ensures strict adherence to financial standards and secures client accounts up to CHF 100,000.


Dukascopy takes pride in delivering favorable trading terms to its clients. By offering narrow spreads, cost-effective commissions, and access to abundant liquidity from numerous providers, Dukascopy enables traders to execute trades at competitive rates, ultimately increasing their profitability.

 

Dukascopy also permits traders to select from a range of trading accounts, including Standard, ECN, and Islamic accounts, to suit various trading styles and preferences.


Yes - Visual 15.jpg


Furthermore, in addition to the widely-used MT4 platform, Dukascopy presents its proprietary JForex4 trading platform, available for both desktop and mobile devices. This platform grants traders the flexibility to monitor and participate in the markets from anywhere, ensuring they never miss a trading opportunity. Dukascopy's JForex4 mobile platform offers real-time quotes, comprehensive order management features, and full account accessibility.


With Dukascopy, you can transfer funds directly from the JForex platform to a multi-currency banking account (MCA), without any associated fees. The MCA account supports various payment methods, including card and cryptocurrency transactions.


Trading features

🔧 Instruments

1200+ instruments including: FX, Commodities (CFD), Indices (CFD), Bonds (CFD), Stocks (CFD), ETF (CFD), Crypto (CFD)

🏛  Liquidity Provider

Liquidity providers are represented by centralized marketplaces and a number of banks which continuously provide ask and bid prices on the market. The sentiment ratio of this group is opposite to liquidity consumers data because, for each trade executed through SWFX, there are two equal and offsetting over-the-counter transactions

⚡Lightning-fast order execution

Yes

🎧 Customer support

24h/7 multi-language support via chat, phone and email

⭐ Other

A wide range of order types, including stop-loss and limit orders

📱 Mobile trading

Yes


gmo-click
Aspects Information
Registered Country/Area Japan
Founded Year 2012-10-12
Company Name GMO CLICK Securities, Inc.
Regulation Regulated in Japan
Minimum Deposit Not specified
Maximum Leverage Not specified
Spreads Varies depending on trading instrument
Trading Platforms FX neo, Hatchu-kun FX Plus, FXWatch!, mobile apps
Tradable Assets Stocks, investment trusts, futures options, FX, forex options, CFDs, stock index binary options, bonds
Account Types FXneo, AnyForex OP, AnyCFDs, AnyIXOP, Brokerage account, Securities Connect Account (Bank Linkage), Forex Trading Account, Corporate Customers
Demo Account Available
Islamic Account Not specified
Customer Support FAQs, phone inquiries, inquiry form, direct mail, social media
Payment Methods Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, Saitama Resona Bank, and others

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

basic-info

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Pros Cons
Regulated institution in Japan Absence of trading software
Offers a range of financial services Specific acceptance times for trading activities
Provides various trading platforms Withdrawals only supported for specific account types
Multiple payment methods for depositing funds
Customer support available through various channels

Is GMO CLICK Legit?

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長(金商)第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

regulation

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

 market-instruments
Pros Cons
Stock trading services at low prices Limited information on competitive advantages
Selection of curated investment trusts Limited information on attractiveness
Futures options trading with low fees Limited information on tightness of services
Enhanced trading tools for FX trading Limited information on flexibility of services

Account Types

  1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

  2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

  3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

  4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

  5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

  6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

  7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

  8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

Pros Cons
Wide range of account types available, catering to different trading preferences and needs. Limited customization options within each account type, restricting flexibility for advanced traders.
Provides options for Forex trading, Forex options trading, CFD trading, and stock index trading. Higher account minimums or fees associated with certain account types, potentially limiting accessibility.
Opening a securities trading account through the Securities Connect Account available. Longer processing time for opening a securities trading account compared to some competitors.

How to Open an Account?

To open an account with GMO CLICK, follow these steps:

  1. Visit the GMO CLICK website and click on the “Account Opening” option.

open-account
  1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

  2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

open-account
  1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

open-account
  1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

  2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

open-account
  1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

  2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

open-account
  1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

  2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

  3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

  4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Pros Cons
Instant deposit service Minimum withdrawal amount of 10,000 yen
Supports transfer deposits Entire balance withdrawn if below 10,000 yen
Free withdrawals Withdrawals limited to GMO CLICK Securities accounts
Various deposit options Withdrawals limited to accounts with the same name
Commission-free deposits Withdrawal amount limited to 10,000 to 100,000,000 yen
Limited withdrawal methods (GMO CLICK Securities member page and smartphone app)

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

trading-platform

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

deposit-withdrawal
Pros Cons
Offers a variety of trading platforms to choose from Steep learning curve for beginners
Provides high-performance FX trading with FX neo Limited availability of some platforms on specific devices
Offers rate delivery and execution speed with Hatchu-kun FX Plus Some platforms may lack advanced features or tools
Allows rate checking and chart monitoring on smartwatches through FXWatch! Lack of flexibility in platform customization options
Provides CFD trading options with GMO Click CFDs and Hatchu-kun CFD Potential compatibility issues with certain devices or browsers
Offers stock trading apps for both GMO Click stock and GMO Click Stock for iPad Possible stability or reliability concerns with certain platforms

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

  1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

  2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

  3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

  4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

  5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

  6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

  7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

customer-support

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution?

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長(金商)第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer?

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK?

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK?

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK?

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK?

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK?

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.

Are the transaction costs and expenses of dukascopy, gmo-click lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive dukascopy and gmo-click are, we first considered common fees for standard accounts. On dukascopy, the average spread for the EUR/USD currency pair is from 0.1 pips, while on gmo-click the spread is --.

Which broker between dukascopy, gmo-click is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

dukascopy is regulated by FSA,FINMA. gmo-click is regulated by FSA.

Which broker between dukascopy, gmo-click provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

dukascopy provides trading platform including MT4,JForex and trading variety including Forex, cryptocurrencies, CFDs, metals. gmo-click provides trading platform including -- and trading variety including --.

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