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Do you want to know which is the better broker between Deriv and GMO CLICK ?
In the table below, you can compare the features of Deriv , GMO CLICK side by side to determine the best fit for your needs.
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You can determine the reliability and credibility of a broker by checking four factors:
1.Forex broker introduction。
2.Are the transaction costs and expenses of deriv, gmo-click lower?
3.Which broker is safer?
4.Which broker provides better trading platform?
Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:
Deriv | Basic Information |
Registered Country/Region | Malta |
Founded in | Unknown |
Regulation | No regulation (Fake and clone forex broker |
Company Name | Deriv (FX) Ltd |
Instruments | Forex, commodities, cryptocurrencies, synthetic indices, and more |
Account types | Synthetic Account, Financial account, Financial STP Account |
Demo Account | Available |
Minimum deposit | $1 |
Leverage | Unknown |
Spreads & commissions | Unknown |
Non-trading fees | No deposit or withdrawal fees, inactivity fees after 12 months |
Trading platforms | DTrader, DBot, DMT5 |
Mobile app | Available for Android and iOS |
Education | Free educational resources and webinars |
Customer support | 24/7 multilingual support via live chat, email, and phone |
There are two brokers named Deriv, which can cause confusion:
One company is registered in Malta and is commonly known as Deriv.com, with its company name: Binary.com. In 2013 Binary.com rebranded to Deriv. They are a legitimate online trading platform offering forex, commodities, cryptocurrencies, and more, with regulation from the Malta Financial Services Authority (MFSA) and other regulatory bodies.
The other company, also named Deriv (FX) Ltd, is suspected to be a clone or fake broker. There is limited information available about this company, and it is not clear whether they are regulated or offer legitimate trading services.
Please note that this Deriv is the trading name of Deriv (FX) Ltd, and this company is not regulated or authorized by any other regulatory authorities. More clearly, this broker is using another legit Deriv's url website to confuse people and it is a clone broker.
Trading with a cloned forex broker carries a high risk as these brokers are not authorized or regulated by any legitimate regulatory body. These cloned brokers often use the names, logos, and websites of established and reputable brokers to deceive traders into believing that they are dealing with a legitimate broker.
Cloned brokers often offer attractive trading conditions such as low spreads, high leverage, and bonuses to lure unsuspecting traders into depositing funds into their accounts. Once traders deposit their funds, they may find that it is impossible to withdraw their money or receive any support from the cloned broker.
Based on the available information, it has been reported that Deriv is a suspected clone broker, which means that it is not a legitimate or regulated financial entity. Therefore, it is highly recommended to avoid trading with this broker. It is important to trade with a regulated and reputable broker to ensure the safety of your funds and investments. In conclusion, as there are no pros to trading with an unregulated and potentially fraudulent broker, it is advisable to consider reputable alternatives.
Pros | Cons |
None | Cloned broker with unclear regulatory status |
No negative balance protection | |
Limited customer support options | |
Limited educational resources | |
No social or copy trading features |
Deriv offers a wide range of market instruments for traders to trade on, including forex currency pairs, commodities, cryptocurrencies, indices, and synthetic indices. Forex currency pairs include major, minor, and exotic pairs, while commodities include precious metals, energies, and agricultural products. Traders can also trade on popular indices such as the S&P 500, FTSE 100, and Nikkei 225. Deriv also offers trading on popular cryptocurrencies such as Bitcoin, Ethereum, and Litecoin. Additionally, traders can trade on synthetic indices, which are proprietary indices designed to simulate the behavior of real-world markets.
Deriv offers different account types to cater to the varying needs and preferences of traders.
Synthetic Account: This account provides access to synthetic markets, which are artificial markets that simulate real-world market conditions. It requires a minimum deposit of $1 and offers leverage of up to 1:1000.
Financial account: Deriv also provides a financial account, which is specifically designed for trading on financial instruments. This account offers a higher leverage of up to 1:1000, allowing traders to maximize their trading potential. Additionally, traders can access a wide range of financial instruments, including stocks, bonds, and commodities.
Financial STP Account: This account is designed for traders who prefer to trade with Straight Through Processing (STP) execution. It requires a minimum deposit of $100 and provides access to over 50 tradable assets, including forex, commodities, and cryptocurrencies. The account also offers leverage of up to 1:100.
Deriv offers a demo account for traders who want to practice trading without risking real money. The demo account is a simulation of the live trading environment, and it comes with $10,000 in virtual funds that can be used to place trades in a risk-free setting. The demo account allows traders to test the trading platform, try out different trading strategies, and get a feel for the market conditions before investing real money. The demo account is available for all account types, including financial account. It is a great way for new traders to learn how to trade and for experienced traders to test out new strategies.
Go to the Deriv website and click on “Create free demo account” or “Sign up for free” to create a demo or real account, respectively.
Fill in your personal information, such as your name, email address, and phone number.
Choose the account type that you want to open, such as a real or demo account.
Agree to the terms and conditions and submit your application.
Once your application is approved, you can fund your account and start trading.
Leverage is a critical component of trading that allows traders to control more significant positions in the market with a smaller amount of capital. Deriv offers various leverage options for traders, depending on the type of account and trading instrument. For forex trading, the maximum leverage offered is up to 1:1000 for professional clients and 1:30 for retail clients. For commodities, indices, and cryptocurrencies, the maximum leverage offered is up to 1:200 for professional clients and 1:5 for retail clients.
It's essential to understand the risks involved with leverage trading and how to use it properly to avoid significant losses. Deriv provides education and resources for traders to understand leverage and its impact on trading. Traders can also adjust their leverage levels according to their risk appetite and trading strategies. It's crucial to note that high leverage comes with high risks, and traders should exercise caution when using leverage in their trading activities.
The exact spreads and commissions vary depending on the account type and trading instrument. Here's a brief overview of the spreads and commissions offered by Deriv:
For forex trading, the spreads start from 0.5 pips for major currency pairs such as EUR/USD, GBP/USD, and USD/JPY. The spreads for minor and exotic currency pairs are slightly higher, ranging from 1.0 to 3.0 pips.
For commodities, the spreads start from as low as 0.01 pips for Gold and 0.03 pips for Silver. For other commodities such as Crude Oil and Natural Gas, the spreads range from 0.3 to 3.0 pips.
For indices trading, the spreads start from as low as 0.5 pips for major indices such as the US 500 and Germany 30. For other indices, the spreads range from 1.0 to 3.0 pips.
Deriv charges a commission of $1 for forex trading and $0.50 for commodities and indices trading. However, the commission is only applicable to certain account types such as the Financial and Synthetic Indices account types.
Deriv does not charge any deposit or withdrawal fees. However, there are some non-trading fees that clients need to be aware of. For instance, an inactivity fee of $5 per month is charged on accounts that have been inactive for more than 12 months. There is also a fee of $10 for each returned deposit or withdrawal, and a $25 fee for withdrawals to international bank accounts. Moreover, clients may incur additional fees for using certain payment methods such as credit cards or e-wallets. It is recommended that clients thoroughly review the fee schedule provided by Deriv before opening an account.
Deriv offers its clients a variety of trading platforms to choose from, each with its own unique features and advantages. The DTtrader platform is a browser-based platform that is user-friendly and easy to navigate, making it suitable for beginner traders. It offers a wide range of trading instruments, including forex, commodities, cryptocurrencies, and stocks. The platform also comes with a built-in economic calendar and technical analysis tools to help traders make informed trading decisions.
The Deriv platform is a comprehensive trading platform that is suitable for both beginner and experienced traders. It offers advanced charting tools, customizable layouts, and a wide range of technical indicators. The platform is available as a desktop, web, and mobile application, providing traders with access to the markets from anywhere in the world.
For traders who prefer automated trading strategies, Deriv offers the DBot platform. This platform allows traders to create and test their own trading bots using simple drag-and-drop tools. It also provides access to pre-built trading bots that have been developed by other traders.
Deriv offers a range of trading tools to help traders analyze the markets and manage their trades effectively. Some of the trading tools available on the platform include:
Swap calculator: This tool helps traders to calculate the swap fees incurred when holding positions overnight. It provides traders with the required swap rate and the amount of swap to be charged or credited to their accounts.
Margin calculator: The margin calculator is used to calculate the required margin for opening a new position based on the instrument traded, leverage, and trade size.
Pip calculator: This tool helps traders to calculate the value of a pip for a given currency pair, allowing them to estimate their potential profits or losses on a trade.
PNL for margin: The Profit and Loss calculator for margin is used to calculate the profit or loss of a trade based on the margin used. It takes into account the instrument traded, leverage, and trade size to provide an accurate estimate of the potential profit or loss on a trade.
Deriv offers various deposit and withdrawal methods for its clients, including bank wire transfers, credit/debit cards, e-wallets, and cryptocurrencies. The available payment options may vary depending on the client's country of residence.
For deposits, clients can use bank wire transfers, credit/debit cards (Visa, Mastercard, Maestro), and e-wallets (Neteller, Skrill, FasaPay, Jeton, Perfect Money, and Qiwi). Deposits made via e-wallets and credit/debit cards are usually processed instantly, while bank wire transfers may take a few business days to reflect in the trading account.
For withdrawals, clients can use bank wire transfers, e-wallets (Neteller, Skrill, FasaPay, Jeton, Perfect Money, and Qiwi), and cryptocurrencies (Bitcoin, Ethereum, Tether, and Litecoin). Withdrawals made via e-wallets and cryptocurrencies are usually processed within a few hours, while bank wire transfers may take up to 7 business days to reflect in the client's account.
It's important to note that some payment methods may have fees associated with them, and the processing time may also vary depending on the payment method and the client's country of residence. Deriv does not charge any fees for deposits and withdrawals, but clients may be subject to fees charged by the payment provider or the intermediary bank.
Deriv offers customer support through multiple channels, including live chat, email, and phone support. The customer support team is available 24/7 to assist traders with any questions or issues they may have. Additionally, Deriv has an extensive FAQ section on its website, which covers a wide range of topics, including account registration, deposits and withdrawals, trading platforms, and more.
One of the advantages of Deriv's customer support is its multilingual support team. The customer support team can assist traders in multiple languages, including English, Spanish, French, Portuguese, Chinese, and more. This allows traders from around the world to communicate effectively with the support team.
Another benefit of Deriv's customer support is its responsiveness. The live chat support team is typically available within seconds, and email and phone support requests are usually addressed within a few hours. Overall, Deriv's customer support is highly rated by traders, and the broker is committed to providing exceptional customer service.
However, one potential downside of Deriv's customer support is that it does not offer support through social media channels. Some traders may prefer to communicate through social media, and the lack of this option could be seen as a limitation.
Deriv offers various educational resources to help traders improve their knowledge and skills. Some of the educational resources offered by Deriv include:
Trading guides: Deriv provides detailed trading guides that cover various topics such as forex trading, digital options trading, and contracts for difference (CFDs).
Video tutorials: The broker also offers video tutorials on its website that cover a wide range of topics such as how to use the trading platforms, technical analysis, and trading strategies.
Webinars: Deriv conducts regular webinars that cover a variety of topics related to trading. These webinars are conducted by experienced traders and are designed to provide traders with valuable insights and tips.
Economic calendar: Deriv provides an economic calendar that displays important upcoming economic events and their impact on the financial markets.
Trading contests: The broker also conducts trading contests that provide traders with an opportunity to test their skills and win prizes.
Based on the information available, Deriv (FX) Ltd is a suspected fake clone broker. It is important for traders to be cautious when dealing with such brokers and to thoroughly research and verify the legitimacy of a broker before opening an account or depositing funds. It is always recommended to choose a regulated broker with a good reputation in the industry to ensure the safety of your investments.
Q: Is Deriv a regulated broker?
A: No, this Deriv is the trading name of Deriv (FX) Ltd, which is not regulated by any regulatory authority.
Q: What trading instruments does Deriv offer?
A: Deriv offers a range of trading instruments, including forex, commodities, cryptocurrencies, stock indices, and synthetic indices.
Q: What are synthetic indices on Deriv?
A: Synthetic indices on Deriv are proprietary financial instruments that simulate real-world market movements using algorithms. They are available for trading 24/7, unlike regular market indices that have trading hours.
Q: Does Deriv offer educational resources for traders?
A: Yes, Deriv offers a range of educational resources such as video tutorials, trading guides, webinars, and market analysis to help traders improve their skills and knowledge.
Q: Is customer support available on Deriv?
A: Yes, Deriv offers customer support via live chat, email, and phone in multiple languages.
Aspects | Information |
Registered Country/Area | Japan |
Founded Year | 2012-10-12 |
Company Name | GMO CLICK Securities, Inc. |
Regulation | Regulated in Japan |
Minimum Deposit | Not specified |
Maximum Leverage | Not specified |
Spreads | Varies depending on trading instrument |
Trading Platforms | FX neo, Hatchu-kun FX Plus, FXWatch!, mobile apps |
Tradable Assets | Stocks, investment trusts, futures options, FX, forex options, CFDs, stock index binary options, bonds |
Account Types | FXneo, AnyForex OP, AnyCFDs, AnyIXOP, Brokerage account, Securities Connect Account (Bank Linkage), Forex Trading Account, Corporate Customers |
Demo Account | Available |
Islamic Account | Not specified |
Customer Support | FAQs, phone inquiries, inquiry form, direct mail, social media |
Payment Methods | Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, Saitama Resona Bank, and others |
GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.
To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.
GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.
While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.
GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.
Pros | Cons |
Regulated institution in Japan | Absence of trading software |
Offers a range of financial services | Specific acceptance times for trading activities |
Provides various trading platforms | Withdrawals only supported for specific account types |
Multiple payment methods for depositing funds | |
Customer support available through various channels |
Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長(金商)第77号” and the effective date of the license is September 30, 2007.
However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.
GMO CLICK Securities offers a range of market instruments:
STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.
INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.
FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.
FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.
FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.
CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.
CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.
STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.
BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.
Pros | Cons |
Stock trading services at low prices | Limited information on competitive advantages |
Selection of curated investment trusts | Limited information on attractiveness |
Futures options trading with low fees | Limited information on tightness of services |
Enhanced trading tools for FX trading | Limited information on flexibility of services |
FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.
AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.
AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.
AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.
Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.
Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.
Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.
Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.
Pros | Cons |
Wide range of account types available, catering to different trading preferences and needs. | Limited customization options within each account type, restricting flexibility for advanced traders. |
Provides options for Forex trading, Forex options trading, CFD trading, and stock index trading. | Higher account minimums or fees associated with certain account types, potentially limiting accessibility. |
Opening a securities trading account through the Securities Connect Account available. | Longer processing time for opening a securities trading account compared to some competitors. |
To open an account with GMO CLICK, follow these steps:
Visit the GMO CLICK website and click on the “Account Opening” option.
Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).
If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.
Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.
Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.
Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.
Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.
If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.
Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.
Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.
Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.
Submit the completed application.
GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.
When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.
GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.
GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.
It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.
GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.
GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.
In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.
Pros | Cons |
Instant deposit service | Minimum withdrawal amount of 10,000 yen |
Supports transfer deposits | Entire balance withdrawn if below 10,000 yen |
Free withdrawals | Withdrawals limited to GMO CLICK Securities accounts |
Various deposit options | Withdrawals limited to accounts with the same name |
Commission-free deposits | Withdrawal amount limited to 10,000 to 100,000,000 yen |
Limited withdrawal methods (GMO CLICK Securities member page and smartphone app) |
GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.
GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.
Pros | Cons |
Offers a variety of trading platforms to choose from | Steep learning curve for beginners |
Provides high-performance FX trading with FX neo | Limited availability of some platforms on specific devices |
Offers rate delivery and execution speed with Hatchu-kun FX Plus | Some platforms may lack advanced features or tools |
Allows rate checking and chart monitoring on smartwatches through FXWatch! | Lack of flexibility in platform customization options |
Provides CFD trading options with GMO Click CFDs and Hatchu-kun CFD | Potential compatibility issues with certain devices or browsers |
Offers stock trading apps for both GMO Click stock and GMO Click Stock for iPad | Possible stability or reliability concerns with certain platforms |
GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.
FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.
Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.
Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.
Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.
Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.
Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.
Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.
In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.
Q: Is GMO CLICK a regulated institution?
A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長(金商)第77号” and the effective date of the license is September 30, 2007.
Q: What market instruments does GMO CLICK offer?
A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.
Q: How can I open an account with GMO CLICK?
A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.
Q: What are the spreads and commissions charged by GMO CLICK?
A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.
Q: What are the available payment methods for depositing funds with GMO CLICK?
A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.
Q: What are the trading platforms offered by GMO CLICK?
A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.
Q: What are the trading hours and customer support options provided by GMO CLICK?
A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.
To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).
To get a comprehensive understanding of how cheap or expensive deriv and gmo-click are, we first considered common fees for standard accounts. On deriv, the average spread for the EUR/USD currency pair is -- pips, while on gmo-click the spread is --.
To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.
deriv is regulated by MFSA,VFSC,FSC. gmo-click is regulated by FSA.
When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.
deriv provides trading platform including -- and trading variety including --. gmo-click provides trading platform including -- and trading variety including --.