Overview of Deriv

There are two brokers named Deriv, which can cause confusion:

One company is registered in Malta and is commonly known as Deriv.com, with its company name: Binary.com. In 2013 Binary.com rebranded to Deriv. They are a legitimate online trading platform offering forex, commodities, cryptocurrencies, and more, with regulation from the Malta Financial Services Authority (MFSA) and other regulatory bodies.

The other company, also named Deriv (FX) Ltd, is suspected to be a clone or fake broker. There is limited information available about this company, and it is not clear whether they are regulated or offer legitimate trading services.

Is Deriv legit or a scam？

Please note that this Deriv is the trading name of Deriv (FX) Ltd, and this company is not regulated or authorized by any other regulatory authorities. More clearly, this broker is using another legit Deriv's url website to confuse people and it is a clone broker.

Trading with a cloned forex broker carries a high risk as these brokers are not authorized or regulated by any legitimate regulatory body. These cloned brokers often use the names, logos, and websites of established and reputable brokers to deceive traders into believing that they are dealing with a legitimate broker.

Cloned brokers often offer attractive trading conditions such as low spreads, high leverage, and bonuses to lure unsuspecting traders into depositing funds into their accounts. Once traders deposit their funds, they may find that it is impossible to withdraw their money or receive any support from the cloned broker.

Pros and Cons

Based on the available information, it has been reported that Deriv is a suspected clone broker, which means that it is not a legitimate or regulated financial entity. Therefore, it is highly recommended to avoid trading with this broker. It is important to trade with a regulated and reputable broker to ensure the safety of your funds and investments. In conclusion, as there are no pros to trading with an unregulated and potentially fraudulent broker, it is advisable to consider reputable alternatives.

Market Intruments

Deriv offers a wide range of market instruments for traders to trade on, including forex currency pairs, commodities, cryptocurrencies, indices, and synthetic indices. Forex currency pairs include major, minor, and exotic pairs, while commodities include precious metals, energies, and agricultural products. Traders can also trade on popular indices such as the S&P 500, FTSE 100, and Nikkei 225. Deriv also offers trading on popular cryptocurrencies such as Bitcoin, Ethereum, and Litecoin. Additionally, traders can trade on synthetic indices, which are proprietary indices designed to simulate the behavior of real-world markets.

Account Types

Deriv offers different account types to cater to the varying needs and preferences of traders.

Synthetic Account: This account provides access to synthetic markets, which are artificial markets that simulate real-world market conditions. It requires a minimum deposit of $1 and offers leverage of up to 1:1000.

Financial account: Deriv also provides a financial account, which is specifically designed for trading on financial instruments. This account offers a higher leverage of up to 1:1000, allowing traders to maximize their trading potential. Additionally, traders can access a wide range of financial instruments, including stocks, bonds, and commodities.

Financial STP Account: This account is designed for traders who prefer to trade with Straight Through Processing (STP) execution. It requires a minimum deposit of $100 and provides access to over 50 tradable assets, including forex, commodities, and cryptocurrencies. The account also offers leverage of up to 1:100.

Demo Account

Deriv offers a demo account for traders who want to practice trading without risking real money. The demo account is a simulation of the live trading environment, and it comes with $10,000 in virtual funds that can be used to place trades in a risk-free setting. The demo account allows traders to test the trading platform, try out different trading strategies, and get a feel for the market conditions before investing real money. The demo account is available for all account types, including financial account. It is a great way for new traders to learn how to trade and for experienced traders to test out new strategies.

How to open an account？

1. Go to the Deriv website and click on “Create free demo account” or “Sign up for free” to create a demo or real account, respectively.

1. Fill in your personal information, such as your name, email address, and phone number.

2. Choose the account type that you want to open, such as a real or demo account.

3. Agree to the terms and conditions and submit your application.

4. Once your application is approved, you can fund your account and start trading.

Leverage

Leverage is a critical component of trading that allows traders to control more significant positions in the market with a smaller amount of capital. Deriv offers various leverage options for traders, depending on the type of account and trading instrument. For forex trading, the maximum leverage offered is up to 1:1000 for professional clients and 1:30 for retail clients. For commodities, indices, and cryptocurrencies, the maximum leverage offered is up to 1:200 for professional clients and 1:5 for retail clients.

It's essential to understand the risks involved with leverage trading and how to use it properly to avoid significant losses. Deriv provides education and resources for traders to understand leverage and its impact on trading. Traders can also adjust their leverage levels according to their risk appetite and trading strategies. It's crucial to note that high leverage comes with high risks, and traders should exercise caution when using leverage in their trading activities.

Spreads & Commissions (Trading Fees)

The exact spreads and commissions vary depending on the account type and trading instrument. Here's a brief overview of the spreads and commissions offered by Deriv:

For forex trading, the spreads start from 0.5 pips for major currency pairs such as EUR/USD, GBP/USD, and USD/JPY. The spreads for minor and exotic currency pairs are slightly higher, ranging from 1.0 to 3.0 pips.

For commodities, the spreads start from as low as 0.01 pips for Gold and 0.03 pips for Silver. For other commodities such as Crude Oil and Natural Gas, the spreads range from 0.3 to 3.0 pips.

For indices trading, the spreads start from as low as 0.5 pips for major indices such as the US 500 and Germany 30. For other indices, the spreads range from 1.0 to 3.0 pips.

Deriv charges a commission of $1 for forex trading and $0.50 for commodities and indices trading. However, the commission is only applicable to certain account types such as the Financial and Synthetic Indices account types.

Non-Trading Fees

Deriv does not charge any deposit or withdrawal fees. However, there are some non-trading fees that clients need to be aware of. For instance, an inactivity fee of $5 per month is charged on accounts that have been inactive for more than 12 months. There is also a fee of $10 for each returned deposit or withdrawal, and a $25 fee for withdrawals to international bank accounts. Moreover, clients may incur additional fees for using certain payment methods such as credit cards or e-wallets. It is recommended that clients thoroughly review the fee schedule provided by Deriv before opening an account.

Trading Platform

Deriv offers its clients a variety of trading platforms to choose from, each with its own unique features and advantages. The DTtrader platform is a browser-based platform that is user-friendly and easy to navigate, making it suitable for beginner traders. It offers a wide range of trading instruments, including forex, commodities, cryptocurrencies, and stocks. The platform also comes with a built-in economic calendar and technical analysis tools to help traders make informed trading decisions.

The Deriv platform is a comprehensive trading platform that is suitable for both beginner and experienced traders. It offers advanced charting tools, customizable layouts, and a wide range of technical indicators. The platform is available as a desktop, web, and mobile application, providing traders with access to the markets from anywhere in the world.

For traders who prefer automated trading strategies, Deriv offers the DBot platform. This platform allows traders to create and test their own trading bots using simple drag-and-drop tools. It also provides access to pre-built trading bots that have been developed by other traders.

Trading Tools

Deriv offers a range of trading tools to help traders analyze the markets and manage their trades effectively. Some of the trading tools available on the platform include:

• Swap calculator: This tool helps traders to calculate the swap fees incurred when holding positions overnight. It provides traders with the required swap rate and the amount of swap to be charged or credited to their accounts.

• Margin calculator: The margin calculator is used to calculate the required margin for opening a new position based on the instrument traded, leverage, and trade size.

• Pip calculator: This tool helps traders to calculate the value of a pip for a given currency pair, allowing them to estimate their potential profits or losses on a trade.

• PNL for margin: The Profit and Loss calculator for margin is used to calculate the profit or loss of a trade based on the margin used. It takes into account the instrument traded, leverage, and trade size to provide an accurate estimate of the potential profit or loss on a trade.

Deposit & Withdrawal

Deriv offers various deposit and withdrawal methods for its clients, including bank wire transfers, credit/debit cards, e-wallets, and cryptocurrencies. The available payment options may vary depending on the client's country of residence.

For deposits, clients can use bank wire transfers, credit/debit cards (Visa, Mastercard, Maestro), and e-wallets (Neteller, Skrill, FasaPay, Jeton, Perfect Money, and Qiwi). Deposits made via e-wallets and credit/debit cards are usually processed instantly, while bank wire transfers may take a few business days to reflect in the trading account.

For withdrawals, clients can use bank wire transfers, e-wallets (Neteller, Skrill, FasaPay, Jeton, Perfect Money, and Qiwi), and cryptocurrencies (Bitcoin, Ethereum, Tether, and Litecoin). Withdrawals made via e-wallets and cryptocurrencies are usually processed within a few hours, while bank wire transfers may take up to 7 business days to reflect in the client's account.

It's important to note that some payment methods may have fees associated with them, and the processing time may also vary depending on the payment method and the client's country of residence. Deriv does not charge any fees for deposits and withdrawals, but clients may be subject to fees charged by the payment provider or the intermediary bank.

Customer Support

Deriv offers customer support through multiple channels, including live chat, email, and phone support. The customer support team is available 24/7 to assist traders with any questions or issues they may have. Additionally, Deriv has an extensive FAQ section on its website, which covers a wide range of topics, including account registration, deposits and withdrawals, trading platforms, and more.

One of the advantages of Deriv's customer support is its multilingual support team. The customer support team can assist traders in multiple languages, including English, Spanish, French, Portuguese, Chinese, and more. This allows traders from around the world to communicate effectively with the support team.

Another benefit of Deriv's customer support is its responsiveness. The live chat support team is typically available within seconds, and email and phone support requests are usually addressed within a few hours. Overall, Deriv's customer support is highly rated by traders, and the broker is committed to providing exceptional customer service.

However, one potential downside of Deriv's customer support is that it does not offer support through social media channels. Some traders may prefer to communicate through social media, and the lack of this option could be seen as a limitation.

Educational Resources

Deriv offers various educational resources to help traders improve their knowledge and skills. Some of the educational resources offered by Deriv include:

• Trading guides: Deriv provides detailed trading guides that cover various topics such as forex trading, digital options trading, and contracts for difference (CFDs).

• Video tutorials: The broker also offers video tutorials on its website that cover a wide range of topics such as how to use the trading platforms, technical analysis, and trading strategies.

• Webinars: Deriv conducts regular webinars that cover a variety of topics related to trading. These webinars are conducted by experienced traders and are designed to provide traders with valuable insights and tips.

• Economic calendar: Deriv provides an economic calendar that displays important upcoming economic events and their impact on the financial markets.

• Trading contests: The broker also conducts trading contests that provide traders with an opportunity to test their skills and win prizes.

Conclusion

Based on the information available, Deriv (FX) Ltd is a suspected fake clone broker. It is important for traders to be cautious when dealing with such brokers and to thoroughly research and verify the legitimacy of a broker before opening an account or depositing funds. It is always recommended to choose a regulated broker with a good reputation in the industry to ensure the safety of your investments.

FAQs

• Q: Is Deriv a regulated broker？

A: No, this Deriv is the trading name of Deriv (FX) Ltd, which is not regulated by any regulatory authority.

• Q: What trading instruments does Deriv offer？

  A: Deriv offers a range of trading instruments, including forex, commodities, cryptocurrencies, stock indices, and synthetic indices.

• Q: What are synthetic indices on Deriv？

  A: Synthetic indices on Deriv are proprietary financial instruments that simulate real-world market movements using algorithms. They are available for trading 24/7, unlike regular market indices that have trading hours.

• Q: Does Deriv offer educational resources for traders？

  A: Yes, Deriv offers a range of educational resources such as video tutorials, trading guides, webinars, and market analysis to help traders improve their skills and knowledge.

• Q: Is customer support available on Deriv？

  A: Yes, Deriv offers customer support via live chat, email, and phone in multiple languages.

Overview

FXCL Markets Ltd operates from St. Vincent and the Grenadines and was previously regulated by the Vanuatu Financial Services Commission, although its license has been revoked. The company offers a range of trading account types with varying leverage options and spreads, and it utilizes the MetaTrader 4 (MT4) platform for trading across multiple devices. Tradable assets include Forex, Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. While specific details like the founding year, minimum deposit requirements, and availability of demo or Islamic accounts are not provided, the broker offers email-based customer support and various payment methods. Educational resources include a Forex glossary and materials for both beginner and advanced traders.

Regulation

Revoked.

FXCL MARKETS LTD previously held a Retail Forex License regulated by the Vanuatu Financial Services Commission (VFSC), permitting them to offer retail forex trading services. However, the license was revoked at an unspecified date. License revocation typically occurs due to non-compliance with regulatory requirements or financial misconduct. When a license is revoked, the entity is no longer authorized to provide regulated services, and they must cease their operations in that specific area. For detailed information about the revocation and its implications, further inquiry with the VFSC or additional sources is advisable.

Pros and Cons

FXCL Markets offers a range of advantages, such as diverse trading instruments, multiple account types, and the popular MT4 platform. They also provide various payment methods and accessible customer support. However, concerns arise due to the revocation of their previous regulatory license and limited information on their history and educational resources. Traders should exercise caution and conduct thorough research when considering this broker.

Market Instruments

Based on the information provided, the broker offers a variety of trading instruments that encompass several categories, including Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. Here's a description of each category of market instruments offered by the broker:

1. Foreign Exchange (Forex): Forex trading involves the exchange of one currency for another, and it is one of the most popular forms of trading. In this category, the broker likely provides a wide range of currency pairs for trading, allowing clients to speculate on the price movements of different currencies, such as EUR/USD, GBP/JPY, and more.

2. Precious Metals: Precious metals trading typically includes instruments like gold, silver, platinum, and palladium. Traders can buy or sell these metals to profit from changes in their market prices. Precious metals are often considered safe-haven assets and are used for diversification and hedging purposes.

3. Commodities: Commodities trading involves various physical goods like oil, natural gas, agricultural products, and more. These commodities are traded in futures and spot markets, and traders can speculate on price fluctuations. Commodity trading can be attractive for those looking to diversify their portfolios.

4. Fund Management: Fund management implies that the broker may offer services related to managing investment funds. This could include portfolio management, asset allocation, and investment advisory services to help clients grow their investments.

5. Clearing: Clearing services are often associated with the settlement and clearing of financial transactions, ensuring the smooth and secure transfer of assets between buyers and sellers. Brokers may offer clearing services to facilitate trading activities.

6. Primary Brokering: Primary brokering typically refers to the intermediary role in trading securities. This may involve connecting buyers and sellers in various markets, such as stock exchanges or fixed-income markets, to execute trades.

7. Other Legal Activities: This category is quite broad and could encompass a range of financial and legal services. It may include activities related to regulatory compliance, legal advisory, or other financial services permitted by the regulatory authorities.

Please note that the specific instruments offered by the broker within each category may vary, and clients should refer to the broker's offerings and terms and conditions for precise details on available trading options.

Account Types

FXCL offers three tiered trading account types, each catering to the diverse needs and preferences of traders. These account types are designed to provide flexibility in terms of leverage, spreads, and trading conditions. Let's explore each account type in detail.

1. Fixed Spread Account

1. Account Currency: This account is available in US cent, EU cent, MYR cent, and THB cent for Cent accounts. For Standard accounts, it supports USD, EUR, MYR, THB, and NGN.

2. Leverage: Cent accounts offer leverage up to 1:1000, while Standard accounts offer leverage up to 1:500.

3. Spread: Both Cent and Standard accounts have fixed spreads, starting from 1 pip. The full spread list is available for reference.

4. Margin Call/Stop Out Level: Both account types share a margin call level of 30% and a stop-out level of 10%.

5. Execution: Instant execution is provided for both account types.

6. Position Size: Cent accounts support positions ranging from 0.01 to 200.00 lots, while Standard accounts allow positions from 0.01 to 2.00 standard lots.

7. Max. Number of Positions Online: Cent accounts allow up to 150 positions, while Standard accounts permit up to 100.

8. Commission: There is no commission for trading in either account type.

9. Quotes: Both account types offer basic quotes with 4 digits after the comma.

10. Swap Interest: Swap-free options are available for traders who require them.

11. Hedging Policy: Hedging is permitted except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in either account type.

13. Strategy Policy: Generally, there are no limits on trading strategies for both account types.

2. Floating Spread Account

1. Account Currency: This account type supports USD, MYR, THB for Start accounts, US cent, MYR cent, THB cent for Interbank Cent accounts, USD, MYR, THB, NGN for Interbank Standard accounts, and USD for ECN Pro accounts.

2. Leverage: The leverage varies, with Start accounts offering up to 1:2000, Interbank Cent and Interbank Standard accounts offering up to 1:500, and ECN Pro accounts offering up to 1:300 for Forex and metals, up to 1:100 for indices, and up to 1:10 for crypto.

3. Spread: All these account types feature floating spreads, with different starting points. Detailed spread lists are available for reference.

4. Margin Call/Stop Out Level: Margin call and stop-out levels vary between account types, offering flexibility to traders.

5. Execution: Market execution is provided for all floating spread account types.

6. Position Size: Position sizes vary across account types and asset classes, providing options for different trading strategies.

7. Max. Number of Positions Online: The maximum number of online positions varies, allowing traders to choose their preferred trading volume.

8. Commission: Commission structures differ for each account type and asset class.

9. Quotes: All floating spread account types offer extended quotes with 5 digits after the comma.

10. Swap Interest: Swap-free options are available, and swap interest varies based on the specific account type and asset class.

11. Hedging Policy: Hedging is generally allowed, except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in any of these account types.

13. Strategy Policy: The broker typically allows various trading strategies, including scalping and algorithmic trading, particularly in ECN Pro accounts.

3. Special Accounts

1. Account Currency: Both account types are denominated in USD.

2. Leverage: Leverage of up to 1:1000 is available for both Live Contest and Volume Cash accounts.

3. Spread: These accounts offer floating spreads, and detailed spread lists are provided.

4. Margin Call/Stop Out Level: Both account types share a margin call level of 70% and a stop-out level of 50%.

5. Execution: Automatic Market Execution is applied to both account types.

6. Position Size: Position size ranges are suitable for Forex and metals trading.

7. Max. Number of Positions Online: Traders can maintain a maximum of 50 positions online in these accounts.

8. Commission: There is a commission of $1.5 per lot for Forex and metals trading in both Live Contest and Volume Cash accounts.

9. Quotes: Both account types offer extended quotes with 5 digits after the comma.

10. Swap Interest: Swap-free options are available for traders who require them.

11. Hedging Policy: Hedging is allowed in both account types, except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in these accounts.

13. Strategy Policy: Generally, there are no limits on trading strategies for both Live Contest and Volume Cash accounts.

Leverage

A leverage ratio of 1:2000 means for every $1 you deposit, the broker provides you with up to $2000 in trading funds. It amplifies potential profits but also increases risk, so it's crucial to trade responsibly and be aware of market movements to avoid losses. Leverage availability varies among brokers and markets, and it's essential to understand your broker's specific terms and conditions.

Spreads & Commissions

1. Fixed Spread Accounts:

• Cent Account: Fixed spreads starting from 1 pip, no commission.

• Standard Account: Fixed spreads starting from 1 pip, no commission.

1. Floating Spread Accounts:

• Start Account: Floating spreads, no commission.

• Interbank Cent Account: Floating spreads starting from 1.1 pip, no commission.

• Interbank Standard Account: Floating spreads starting from 1.1 pip, no commission.

• ECN Pro Account: Floating spreads, commissions vary ($3 per lot for Forex and metals; 0.15% per lot for cryptocurrencies).

1. Special Accounts:

• Live Contest Account: Floating spreads, commission of $1.5 per lot for Forex and metals.

• Volume Cash Account: Floating spreads, commission of $1.5 per lot for Forex and metals.

This summary provides a clear overview of the spreads and commissions associated with each account type, helping traders make informed choices based on their trading preferences.

Deposit & Withdrawal

Depositing Funds:

When you open your trading account, you can easily deposit funds directly from your Trader's Cabinet, where you'll find step-by-step instructions. The broker offers several payment methods for depositing funds:

1. Online Bank (Paytrust): This local payment method allows deposits from the main banks of Indonesia, Malaysia, and Vietnam. It provides instant deposits.

2. Instant Deposits via 'H2P': You can make instant deposits from the main local banks of Indonesia, Malaysia, and Vietnam using the 'H2P' payment system. FXCL covers the fees for deposits made through this method.

3. Crypto (AlphaPo): This is an instant payment system with automatic conversion from BTC and USDT to USD and EUR. It offers an easy deposit procedure.

4. PerfectMoney: You can fund your PerfectMoney account directly by wire transfer or via exchangers. It's an instant payment system with low fees.

5. Local Deposit: This convenient, low-fee payment method allows you to work with your local currency through internal transfers to popular national banks. Processing of Local Deposits takes up to 1 business day.

6. FasaPay: A known payment service that guarantees quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. FXCL provides full fee coverage for FasaPay deposits.

7. Dragonpay: Allows deposits in PHP via online banking and ATMs for clients from the Philippines.

Withdrawing Funds:

To withdraw your funds, you can log in to your Trader's Cabinet and make a withdrawal request, which will be processed within 1 business day. Please note that you need to verify your profile before withdrawing funds. The withdrawal methods available include:

1. Online Bank (Paytrust): This method processes withdrawals to the main banks of Indonesia, Malaysia, and Vietnam.

2. Local Payments via 'H2P': Withdrawals to the main local banks of Indonesia, Malaysia, and Vietnam can be made using the 'H2P' payment system.

3. Crypto (AlphaPo): An instant payment system with automatic BTC to USD and EUR conversion.

4. PerfectMoney: You can withdraw funds directly via wire transfer or exchangers if you funded your PerfectMoney account with a Credit Card or other e-currencies. It offers low fees.

5. Local Deposit: Similar to the deposit process, this method allows low-fee withdrawals in your local currency through internal transfers to popular national banks.

6. FasaPay: Known for quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. Withdrawal fees for FasaPay are very low.

7. Dragonpay: Enables withdrawals in PHP via online banking and ATMs for clients from the Philippines.

It's important to follow some basic rules when making requests:

• Third-party transactions are not accepted.

• Deposit methods on the same account cannot be mixed.

• Withdrawal methods can be mixed, and the broker may cover payment fees as part of a promotional campaign.

• The limits for fee coverage are $500 for deposits and $100 for withdrawals per trader per month.

• The company retains the right to apply reverse compensation fees, and the fee may be deducted from available funds across the client's accounts.

In summary, this broker offers a variety of payment methods for both depositing and withdrawing funds, catering to traders from different regions and preferences. The process is user-friendly and ensures the security of transactions.

Trading Platforms

This broker provides the highly popular MetaTrader 4 (MT4) trading platform, trusted by millions of traders worldwide. MT4 is available for various operating systems, including Android, iOS, Windows, macOS, and via a web terminal or the AppGallery for Android devices.

To install MT4 on Windows, traders can download the fxcl4setup.exe file and initiate the installation process by clicking on it. Accepting the License Agreement starts the automatic installation, and users can also choose to save the installation file for later use. Importantly, this download and installation are entirely free.

For uninstalling MT4 on Windows, users can access the Control Panel, select “Add or Remove Programs” (or “Programs and Features” in Windows 7), locate “MetaTrader – FXClearing,” and confirm the uninstallation.

Additionally, useful documentation is available, including the “MT4 User Guide” for platform features and the “FXCL Markets End-User License Agreement (EULA)” for legal terms.

In summary, this broker offers the widely trusted MetaTrader 4 (MT4) platform, accessible across various devices and operating systems. MT4 is known for its user-friendly interface and robust trading capabilities, making it a preferred choice for traders of all levels.

Customer Support

Customer Support at this broker is easily accessible through various means, providing traders with multiple options to address their inquiries or concerns.

Contact Options:

1. Email Support: Traders can reach out to the broker by sending an email. The required contact details include your name, email address, MT4 Account number, and the nature of your inquiry or message. This method allows for detailed communication and documentation of queries.

2. Registered Address: The broker provides its registered address as Suite 305, Griffith Corporate Center, P.O. Box 1510, Beachmont, Kingstown, St. Vincent and the Grenadines. While this address is primarily for official purposes, it can serve as a reference point.

3. Email Addresses: The broker offers specific email addresses for different purposes, such as general support inquiries via support@fxclearing.com and bonus-related requests via rebate@fxclearing.com. This segmentation allows for efficient handling of various types of requests.

Customer-Centric Approach:

The broker's customer support team aims to provide timely and helpful assistance to traders. Whether it's inquiries about trading, account management, technical issues, or bonus-related matters, traders can expect a dedicated response based on the nature of their query.

The provision of specific email addresses for different types of requests ensures that inquiries are directed to the appropriate department, streamlining the support process. This tailored approach allows for more efficient and effective customer service.

In summary, this broker offers a customer support system designed to meet the diverse needs of traders. With multiple contact options and specialized email addresses, traders can easily reach out for assistance and expect a customer-centric approach to addressing their queries and concerns.

Educational Resources

FXCL Markets offers a robust array of educational resources to support traders at all levels. These resources include:

1. Forex Glossary: FXCL Markets provides a comprehensive Forex glossary, offering traders valuable definitions and terminology essential for their trading journey.

2. Market Analysis Overview for Beginners: Tailored for novice traders, this overview introduces the fundamental concepts of market analysis, encompassing both fundamental and technical aspects.

3. Analysis Theory: FXCL Markets recognizes the importance of proper market analysis. Their educational materials delve into the intricacies of fundamental and technical analysis, empowering traders to make informed decisions.

In essence, FXCL Markets' educational resources cover the essentials, making it a valuable hub for traders seeking to enhance their trading knowledge and skills. Explore these resources further on the FXCL Markets Education page.

Summary

FXCL Markets is a Forex broker offering various trading instruments across categories like Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and more. Traders can choose from three account types, each with distinct features to cater to their preferences. The broker provides the popular MetaTrader 4 (MT4) trading platform, accessible on multiple devices. Traders can deposit and withdraw funds through various methods, making transactions easy and secure. FXCL Markets places emphasis on customer support, offering multiple contact options and specialized email addresses for inquiries. Additionally, they provide a range of educational resources to support traders at all levels, including a Forex glossary and market analysis materials. It's important to note that their previous regulatory license has been revoked, and traders should exercise caution.

FAQs

Q1: What is FXCL Markets？

A1: FXCL Markets is a brokerage firm that offers online trading services in various financial markets, including Forex, Precious Metals, Commodities, and more.

Q2: Is FXCL Markets regulated？

A2: FXCL Markets previously held a retail forex license regulated by the Vanuatu Financial Services Commission (VFSC), but the license was revoked. Traders should conduct further research to understand the implications of this revocation.

Q3: What trading platforms does FXCL Markets offer？

A3: FXCL Markets provides the MetaTrader 4 (MT4) trading platform, available for different operating systems, including Android, iOS, Windows, macOS, and web-based.

Q4: What are the account types at FXCL Markets？

A4: FXCL Markets offers three types of accounts: Fixed Spread, Floating Spread, and Special Accounts, each designed to cater to specific trading preferences and conditions.

Q5: How can I contact FXCL Markets' customer support？

A5: You can contact FXCL Markets' customer support by sending an email to support@fxclearing.com for general inquiries or rebate@fxclearing.com for bonus-related requests. Additionally, you can find their registered address in St. Vincent and the Grenadines for reference.