CPT Markets Basic Information

Founded in 2016, CPT Markets is a global financial brokerage firm that offers trading on Forex, Metals, Energy, Indices, Cryptocurrencies through MT4, MT5 or cTrader. However, CPT Markets does not offer its services to residents of the United States, Canada, and some other jurisdictions.

Is CPT Markets legit?

CPT Markets is a legit broker and it has three entities regulated in their own jurisdictions:

CPT Markets UK is the trading name used by CPT Markets UK Limited. The company's registered office is located in Wales, England, with registration number 6707165, authorized and managed by the UK Financial Conduct Authority (FCA), number 606110. CPT Markets UK Limited is an associated company of CPT Markets Limited.

Regulated Country	Regulated Authority	Regulated Entity	License Type	License Number	Status
	Financial Conduct Authority (FCA)	CPT Markets UK Limited	Market Making (MM)	606110	Regulated

CPT Markets is the trading name used by CPT Markets Limited, registered in Belize, offshore regulated by the Belize International Financial Services Commission (FSC), license number: No. IFSC000314/351.

Regulated Country	Regulated Authority	Regulated Entity	License Type	License Number	Status
	Financial Services Commission (FSC)	CPT Markets Limited	Retail Forex	000314/126	Offshore Regulated

Another entity, CPT MARKETS (PTY) LTD, is regulated in South Africa, authorized by the Financial Sector Conduct Authority (FSCA) under license no. 45954.

Regulated Country	Regulated Authority	Regulated Entity	License Type	License Number	Status
	Financial Sector Conduct Authority (FSCA)	CPT MARKETS (PTY) LTD	Financial Service	45954	Regulated

Pros & Cons

When evaluating a potential broker to trade with, it's important to consider both the advantages and disadvantages. This can help you make an informed decision on whether a broker like CPT Markets is suitable for your trading needs. In this section, we will provide an overview of the pros and cons of trading with CPT Markets, including aspects such as trading conditions, account types, customer support, and more. By the end of this section, you should have a better understanding of what CPT Markets has to offer and whether it aligns with your trading goals and preferences.

Market Instruments

CPT Markets offers access to five classes of tradable instruments across different markets, including forex, indices, commodities, stocks, and cryptocurrencies. With over 60 currency pairs, major indices such as the S&P 500 and Nasdaq 100, popular commodities like gold, silver, and crude oil, as well as cryptocurrencies like Bitcoin and Ethereum, traders can choose their preferred investment options based on their trading style.

Account Types

Three account options are on offer with CPT Markets, namely Classic, ECN and Prime, classified by account-opening deposits.

For those looking for a more accessible entry point, the Classic account is the most popular choice. It requires a minimal deposit of just $20, making it ideal for beginners or those preferring to start with smaller capital. While it maintains the high leverage of 1:1000, it offers slightly wider spreads of 1.4 pips but without any commission charges.

The ECN account, with a minimum deposit of $1,000, is tailored for experienced traders seeking tight spreads and direct market access. It offers spreads as low as 0.1 pips and operates on a commission-based model. This account type provides maximum leverage of 1:1000, with a 50% margin call and a 30% stop out level.

The Prime account strikes a balance between the ECN and Classic offerings. It requires the same $1,000 minimum deposit as the ECN account but provides a commission-free trading environment with spreads from 0.7 pips. This account maintains the same leverage, margin call, and stop out levels as the other account types.

Aside from the three types of trading accounts above, CPT Markets also offers MAM accounts and Corporate accounts.

Demo Accounts

CPT Markets offers demo accounts to its clients, which can be used to practice trading without risking real money. The validity period of the CPT Markets demo account is 30 days, after which the account will expire. It's not possible to extend the demo account's validity period, but clients can open a new demo account once the previous one expires. Each client is allowed to have multiple demo accounts to test different trading strategies or to use them for educational purposes.

Leverage

CPT Markets (Belize) offers a maximum leverage of up to 1:1000, which is considered to be high. However, it's worth noting that the actual leverage offered to traders may vary depending on their account equity.

While CPT Markets (UK) offers trading leverage up to 1:30 in accordance with the regulations set by the Financial Conduct Authority (FCA). One of the regulations set by the FCA is the maximum allowable leverage that can be offered to retail clients, which is currently set at 1:30 for forex trading. This is intended to protect retail clients from incurring large losses due to excessive leverage.

Spreads & Commissions

CPT Markets offers variable spreads, which means that the spread can widen or narrow based on market conditions. The broker also charges commissions on some of its account types.

The spreads on CPT Markets' forex pairs start from 0.0 pips, with an average spread of 0.2 pips on the EUR/USD pair. The broker also offers competitive spreads on other major currency pairs, such as GBP/USD, USD/JPY, and AUD/USD.

For indices, the spread on the UK 100 index starts from 0.8 points, while the spread on the US 500 index starts from 0.5 points. For commodities, the spread on gold starts from 0.3 pips, while the spread on silver starts from 0.02 pips.

In terms of commissions, CPT Markets charges $4 per lot for its ECN account, while the Standard and Platinum accounts have no commission charges.

Non-Trading Fees

In addition to trading costs, CPT Markets also charges non-trading fees that clients should be aware of. These fees include fees for deposits, withdrawals, account inactivity, and other administrative fees that may apply.

CPT Markets does not charge fees for deposits and withdrawals, and clients can make unlimited free-of-charge withdrawals per month. However, it should be noted that some payment providers may charge their own fees for transactions, which is beyond the control of the broker.

Inactivity fees may be charged to clients who have not made any trades or account activity for a period of 90 days or more. The fee for this inactivity is $50 per month, which will be deducted from the client's account balance. However, if there is no available balance in the account, no fee will be charged.

Other administrative fees that may apply include fees for account closure, wire transfers, and chargebacks. These fees vary depending on the specific circumstances and are listed in the broker's terms and conditions

Besides, CPT Markets also charge swap fees. Swap fees are charges incurred for holding a position overnight, also known as an overnight financing fee. The amount of the swap fee depends on the instrument being traded and the direction of the position (long or short).

Trading Platforms

CPT Markets gives its clients access to three excellent choices of trading platforms, the advanced MT4 and MT5 as well as cTrader.

MetaTrader 4 (MT4)

CPT Markets offers the popular MetaTrader 4 (MT4) trading platform, which is available for download on desktop and mobile devices. MT4 is a well-established platform in the industry, offering advanced charting tools, technical analysis indicators, and the ability to execute trades directly from the platform. Additionally, CPT Markets also provides a web-based platform, which can be accessed through a web browser without the need for any downloads. The web platform offers similar features to the desktop platform, including charting tools and order execution.

MetaTrader 5 (MT5)

Besides, CPT Markets also offers the MetaTrader 5 (MT5) trading platform to its clients. With MT5, traders can access a range of order types, including market orders, limit orders, stop orders, and trailing stops. The platform also supports hedging, allowing traders to open multiple positions in the same market in different directions. In addition to the desktop version, CPT Markets also offers a mobile version of the MT5 platform, allowing traders to access the markets from anywhere with an internet connection. The mobile app is available for both iOS and Android devices and offers many of the same features as the desktop version.

cTrader

CPT Markets also offers cTrader, an intuitive and easy-to-use trading platform for new and advanced traders. With cTrader, you can customize your on-the-go trading experience with a variety of order types, technical analysis tools, price alerts, and trade statistics. CPT Markets cTrader is available on PC, desktop and mobile devices.

Copy Trading

CPT Markets offers a copy trading feature that allows less experienced traders to replicate the strategies of successful investors. You can choose to be a social trading provider or follower by filling out the following form.

Deposit & Withdrawal

CPT Markets offers 14 payment methods for its clients, including bank transfer, credit/debit card, and Skrill, Neteller, and other online payment systems. The broker does not charge any fees for deposits, but third-party fees may apply depending on the payment method used. Withdrawals are generally processed within one business day, but it may take up to five business days for funds to appear in the client's account, depending on the withdrawal method.

Clients can make deposits and withdrawals in multiple currencies, including USD, EUR, GBP, AUD, and CAD. However, it's worth noting that there may be some currency conversion fees charged by the payment provider. In terms of minimum deposit requirements, CPT Markets requires a minimum deposit of $500 for all account types, which is higher than the industry standard.

Customer Support

CPT Markets offers customer support to clients via various channels. Clients can reach out to the broker's customer service team through phone, email, live chat, and social media platforms such as Facebook and Twitter. The broker also provides a comprehensive FAQ section on its website that covers a wide range of topics related to trading and account management.

CPT Markets' customer service team is available 24/5 to assist clients with any questions or issues they may have. The broker has a multilingual support team that can assist clients in different languages, including English, Chinese, Spanish, and Arabic.

Educational Resources

In comparison to industry peers such as FP Markets and XM, CPT Markets offers a more limited range of educational resources. The broker's educational offerings are focused primarily on essential tools, including the CPT Academy, an Economic Calendar, and occasional webinars. While these resources provide basic support for traders, the scope and depth of educational content are not as extensive as those offered by some of its competitors in the forex and CFD trading space.

Conclusion

To provide a summary, CPT Markets shines with its flexible account offerings and competitive trading conditions. Notably, it provides high leverage of up to 1:1000 across all accounts and an ECN account with spreads from just 0.1 pips – impressive features that cater to experienced traders and high-leverage enthusiasts. Interestingly, the broker doesn't neglect beginners, offering a low-deposit Classic account. While its educational resources may be limited, CPT Markets excels in execution quality and cost-efficiency. Indeed, this broker is ideal for self-reliant traders who value top-notch trading conditions over extensive learning materials. In essence, CPT Markets strikes a fine balance, appealing to both seasoned professionals and newcomers seeking accessible yet sophisticated trading environments.

FAQs

Is CPT Markets legit?

CPT Markets operates legally, and it is regulated by FCA in the UK, FSC in Belize, and FSCA in South Africa.

What account types are available at CPT Markets?

CPT Markets offers several account types, including Classic, ECN, Prime, MAM and Corporate accounts.

Is CPT Markets a good broker for beginners?

Yes, CPT Markets is a good broker for beginners. CPT Markets offers robust platforms for traders, operating under stringent regulatory oversight and providing solid educational resources along with demo accounts. More importantly, it allows small-budget trading from $20 only.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then.

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Is GMO CLICK Legit？

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

Account Types

1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

How to Open an Account？

To open an account with GMO CLICK, follow these steps:

1. Visit the GMO CLICK website and click on the “Account Opening” option.

1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution？

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer？

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK？

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK？

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK？

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK？

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK？

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.