General Information & Regulation

Charterprime is a global financial and foreign exchange brokerage group established in 2012, headquartered in Sydney, Australia. The company adopts the STP processing system as its business model and is authorized and regulated by the ASIC in Australia, with regulatory license number 421210.

Markets Instruments

Financial instruments can be traded online with Charterprime include forex, precious metals, indices CFDs, and spot commodities.

Charterprime Account Types

Three account types are offered by Charterprime: the Variable account, the ECN account and the Swap-free account. The minimum initial deposit for three account is $100, the reasonable amount for most regular traders to get started.

Charterprime Leverage

CharterPrime as an Australia and New Zealand broker together with its obligations to local regulation still allows high leverage. The maximum trading leverage available by this broker is up to 1:500 for forex instruments and major currency pairs available for retail traders.

Spreads & Commissions

The average spread of the EURUSD for the Floating Spread Account is 2.0, the average spread of the EURGBP 1.9, and the average spread of the AUDUSD is 2.2. The average spread of ECN accounts for the EURUSD is 0.5, the average spread for the EURGBP 0.8, and the average spread for the AUDUSD is 0.7. The average spread of Gold Price in US dollar for Floating Spread Accounts is 3.8, and the average spread for Silver Price in US dollar is 3.4. The average spread of Gold Price in US dollar for ECN accounts is 1.5, and the spread for Silver Price in US dollar is 3.6. See the following swap chart:

Trading Platform

The MT4 trading platform used by Charter has powerful trading functions and analytical capabilities. Apart from Multiple order execution, it enables traders to conduct complete and flexible tradings. At the same time, it also integrates market charts, technical analysis, and order transactions. Three functions are integrated, allowing users to quickly determine trends and determine the best entry and exit time. Besides, the company also provides a multi-account management model, which refers to a practical and convenient way to manage accounts on behalf of clients and manage multiple accounts simultaneously from a single interface. It can quickly execute a large number of customer orders as long as the management account clicks a button, and a large number of transactions can be automatically allocated to their respective customer accounts.

Virtual Private Server (VPS)

VPS, also known as Virtual Private Server, is a stand-alone server that runs 24 hours per day. Traders can log into a VPS with a computer or mobile device, without any pullback issues caused by network failure or any other factor that can affect their trading progress. A VPS is suitable for and mainly used by traders who employ automated strategies which require uninterrupted access to the market 24 hours a day.

Deposit & Withdrawal

Deposit and withdrawal methods support Bitcoin (deposit time taking 1 day, and the withdrawal time taking 3 days, and the minimum withdrawal amount is 100 US dollars), USDT (the stable value currency U.S. dollar (USD) token Tether USD launched by the Ether company, USDTfor short, 1USDT equals 1 U.S. dollar, deposit taking 1 day, withdrawal taking 3 days, deposit and withdrawal fees are both 5%), UnionPay (no charge for deposit and withdrawal, deposit time taking 1 day, withdrawal taking 3 days , the minimum amount of gold withdrawal is US$100), wire transfer (the deposit and withdrawal taking 3-5 days, the withdrawal fee is 40 US dollars, and the minimum amount of withdrawal is 100 US dollars), Skrill (deposit taking 1 day, the withdrawal taking 3 Day, no deposit fee, withdrawal fee is 1%, the minimum amount for withdrawal is 100 USD), Neteller (Deposit time taking 1 day, withdrawal taking 3 days, no deposit fee, withdrawal fee is 2%, the maximum is 30 USD , The minimum withdrawal amount is US$100), and Local Gateway (currently supported currencies are Thailand, Indonesia, the Philippines and Vietnam, deposit taking 1 day, withdrawal time taking 3 days, no deposit and withdrawal fees, and the minimum withdrawal amount is 100 US dollars).

Educational & Research Tools

There are no other educational resources provided by the broker apart from a baic glossary, FAQ, user and installation guiders fro the MT4 trading platform.

Additional research tools offered by CharterPrime consist of market news, updates and an economic calendar of featured events and data releases.

Customer Support

CharterPrime Customer Support team can be contacted within working hours through Live Chat, email or contact form.

Here are some contact details:

Telephone: +852 8175 6090

Email: enquiry@charterprime.com

Or you can also follow this broker on some social media platforms, such as Facebook, Twitter, Instagram and Linkedin.

Pros & Cons

Frequently Asked Questions

Is Charterprime regulated？

Charterprime is authorized and regulated by the ASIC in Asutralia under regulatory license number 421210.

Does Charterprime offer a demo account？

Yes, demo accounts are available with Charterprime.

What trading platform does CharterPrime provide？

CharterPrime makes the popular trading platform MT4 available.

What are CharterPrime's customer service hours？

The CharterPrime customer service team is available 24/5 from Monday to Friday.

Can I change my leverage with Charterprime？

Yes, leverage can be changed by contacting the Charterprime customer support team.

Overview of Grand Capital

Grand Capital Holdings Limited, headquartered in Hong Kong, operates as a financial services provider encompassing two wholly-owned subsidiaries: Grand Capital Securities Limited and Grand Capital Futures Limited. These entities offer a broad spectrum of financial services to a diverse clientele, including individuals, corporations, and institutions. Services provided by Grand Capital encompass brokerage services, wealth management, asset management, and institutional services. These services facilitate access to a variety of financial markets and instruments, allowing clients to engage in trading activities across a range of asset classes. Additionally, the company provides a selection of trading platforms to cater to different trading preferences, ensuring accessibility and convenience for its clientele.

Is Grand Capital legit or a scam？

Grand Capital, operating under the entity Grand Capital Futures Limited in Hong Kong, is a legitimate broker in the context of its regulatory status. It is regulated by the Securities and Futures Commission (SFC) of Hong Kong, a reputable regulatory authority known for its stringent oversight of financial institutions. Grand Capital holds a valid license for “Dealing in futures contracts” with License No. BOM175, issued by the SFC, and this license was effective from October 10, 2019.

The fact that Grand Capital is regulated by the SFC and holds a valid license indicates that it has met the regulatory requirements and standards set by the regulatory authority. This regulatory oversight provides a level of assurance to clients that the broker operates within the legal framework and adheres to industry regulations and standards.

Pros and Cons

Grand Capital presents a range of advantages for traders seeking financial services. Firstly, it boasts regulatory oversight by the Securities and Futures Commission (SFC) of Hong Kong, instilling confidence in clients regarding the broker's commitment to industry standards. The broker offers a diverse selection of financial products, including securities, futures, stock options, and fixed income, allowing clients to diversify their portfolios. Grand Capital prioritizes accessibility by providing trading platforms for desktop, web, and mobile devices, accommodating traders with varying preferences. Additionally, the inclusion of wealth management services and a physical office presence in Hong Kong enhances the overall client experience.

However, several considerations must be kept in mind. The lack of fee transparency could result in unexpected costs for traders, impacting their overall trading experience. Grand Capital's limited educational resources might hinder traders from developing essential skills and knowledge. Furthermore, unclear deposit and withdrawal information may create inconvenience and uncertainty, and the absence of disclosed spread details leaves traders unaware of potential trading costs. Lastly, the dependency on the Grand Authenticator app for Two-Factor Authentication may not align with all clients' preferences or accessibility needs.

Products

Grand Capital offers a diverse array of financial products, catering to a wide spectrum of investment strategies and preferences. One of its core offerings is securities trading, providing clients with access to global stock markets in over 20 countries, including major exchanges like NYSE, NASDAQ, and more. Investors can engage in the trading of listed stocks, equities, ETFs, REITs, derivative warrants, inline warrants, CBBCs, and fixed-income products. This expansive range allows clients to diversify their portfolios across international markets and asset classes, aligning with their investment goals and risk tolerance.

Furthermore, Grand Capital provides futures trading opportunities, empowering self-directed investors to participate in futures and options on futures contracts. These include equity, foreign exchange, commodities, interest rates, and single stock futures products. The inclusion of stock options and fixed-income products further enhances the depth of Grand Capital's product offerings, giving clients the tools and opportunities to explore various trading strategies and achieve their financial objectives.

Services

Grand Capital offers a wide range of financial services to meet the diverse needs of its clients, making it a versatile player in the financial industry. The company provides brokerage services, enabling clients to access global markets and trade a variety of financial instruments. Whether for individual or institutional investors, Grand Capital's brokerage services offer a gateway to international markets, facilitating portfolio diversification and investment opportunities.

In addition to traditional brokerage, Grand Capital offers comprehensive wealth management and asset management services. Clients can leverage the expertise of the firm's professionals to create tailored investment strategies that align with their financial goals. The inclusion of institutional services and fund set-up services further underscores Grand Capital's commitment to serving a wide range of clients, including institutional investors and fund managers. The firm's global markets multi-asset approach allows clients to explore opportunities across various asset classes and regions, providing a holistic and diversified approach to investment and wealth management.

Account Types

Grand Capital offers a versatile range of account types to accommodate the diverse needs of its clients. For individual investors, the firm provides both securities accounts, which can be further categorized into cash or margin accounts, and futures and options accounts. These options empower investors to choose the account type that aligns with their risk tolerance and trading preferences. Additionally, Grand Capital caters to clients interested in stock options trading, providing a dedicated account type for this purpose.

For more sophisticated investors seeking professional portfolio management, Grand Capital offers asset management accounts. These accounts allow clients to leverage the expertise of professional fund managers to achieve their investment goals. Furthermore, the firm extends its services to high-net-worth individuals through private banking accounts, ensuring personalized financial solutions and a tailored approach to wealth management. Grand Capital's diverse account offerings reflect its commitment to providing a comprehensive suite of options to cater to the unique financial objectives and preferences of its clientele.

How to open an account in Grand Capital？

To open an account with Grand Capital online, the process is straightforward and can be completed in a few simple steps:

1. Go to www.grandch.com and navigate to the account opening section.

2. Select the type of account you wish to open, such as an individual or corporate account.

3. Fill out the online application form with your personal information, financial details, and other required information.

4. Upload the necessary identification and verification documents as specified by Grand Capital.

5. Double-check the provided information, agree to the terms and conditions, and submit your application.

6. Grand Capital's team will review your application and notify you once your account is approved and ready for trading.

Alternatively, clients can opt for an in-person account opening by scheduling a visit to Grand Capital's offices, where experienced staff will assist with the process. Additionally, for those who prefer to open an account by mail, Grand Capital can send the relevant account opening documents upon request, which can then be completed and sent back to the office for processing. These alternative methods provide flexibility to clients in choosing the most convenient way to open their accounts with Grand Capital.

Spread and Commission Fees

Grand Capital's lack of disclosure regarding fees or spreads associated with trading activities may present challenges for traders in assessing the true cost of their trades. Without clear information on fees, commissions, or spreads, clients may find it difficult to accurately calculate their trading expenses, potentially leading to unexpected costs that can impact overall profitability. Transparency in fee structures is crucial for traders to make informed decisions and manage their trading costs effectively. Therefore, prospective clients should exercise caution and seek clarity on fee-related information before engaging in trading activities with Grand Capital.

Trading Platform

Grand Capital offers a robust and versatile trading platform that caters to the needs of both securities and futures traders. Clients can access a range of platforms, including iTrade and WebTrade for online trading, as well as desktop applications for a more comprehensive trading experience. Notably, Grand Capital provides mobile trading options through the Play Store and App Store, offering basic and advanced versions of their trading platform, ensuring accessibility for traders on the go. This multiplatform availability allows traders to conveniently access their account balances, positions, market data, and other essential information from various devices, enhancing flexibility and convenience in their trading activities.

In addition to its trading platforms, Grand Capital offers the Grand Authenticator app, which serves as a Two-Factor Authentication (2FA) solution. This app adds an extra layer of security to clients' accounts, helping protect against unauthorized access. Users can easily download the app for both iOS and Android devices, ensuring their account security while trading. By implementing 2FA through the Grand Authenticator app, clients can benefit from enhanced peace of mind and safeguard their trading accounts from potential security breaches.

Deposit & Withdrawal

Grand Capital offers several methods for deposits and withdrawals, including bank transfers, cheques, and overseas remittances. Clients can choose the option that aligns with their preferences and location. Bank transfers provide a secure and direct way to move funds to and from their trading accounts. However, it's important to note that fees may apply for these transactions, and the exact charges may vary depending on the bank and location. Additionally, the processing time for bank transfers can vary, ranging from a few business days to potentially longer for international transfers.

Clients opting for cheque deposits or overseas remittances should also be aware of potential fees and processing times associated with these methods. It's essential for traders to review the broker's fee schedule and terms for each transaction method to make informed decisions regarding their deposits and withdrawals, as fees and processing times can impact the overall cost and speed of accessing their funds.

Customer Support

Grand Capital's commitment to customer support is evident through its accessible contact information and dedicated service channels. Clients can reach out to the company through various means, including telephone support via the provided contact number, ensuring direct and immediate assistance. Additionally, clients can utilize the provided email address to contact the customer support team, offering a convenient way to seek assistance, address inquiries, or resolve any issues.

The company's physical presence at its Hong Kong office further underscores its dedication to customer service. Grand Capital's central office location in Hong Kong enhances accessibility for clients who prefer in-person consultations or support. Overall, Grand Capital's multi-channel customer support approach demonstrates its commitment to providing responsive and accessible assistance to its clientele, contributing to a positive trading experience.

Educational Resources

The absence of educational resources in Grand Capital could hinder traders, especially newcomers, from acquiring the knowledge and skills necessary for effective trading. Without access to tutorials, webinars, and trading guides, they may face increased risks, potential losses, and limited opportunities for skill development, making it less attractive for those seeking comprehensive support and guidance in trading.

Conclusion

In summary, Grand Capital is a Hong Kong-based financial services firm with a diverse range of offerings for traders and investors. It provides access to global financial markets, including securities, futures, stock options, and fixed-income products, catering to a wide range of investment preferences. The broker offers multi-platform accessibility, regulatory oversight by the SFC, wealth management services, and a physical office presence in Hong Kong for client convenience.

However, concerns arise due to the lack of fee transparency, limited educational resources, and unclear information regarding deposit and withdrawal methods. Traders should exercise caution and seek comprehensive information before engaging with this broker to ensure they align with their specific trading needs and preferences.

FAQs

Q: Is Grand Capital regulated？

A: Yes, Grand Capital is regulated by the Securities and Futures Commission (SFC) of Hong Kong, providing regulatory oversight.

Q: What financial products does Grand Capital offer？

A: Grand Capital offers a diverse range of products, including securities, futures, stock options, and fixed-income instruments.

Q: How can I contact Grand Capital's customer support？

A: You can reach Grand Capital's customer support through phone at +852 3891 9888 or via email at cs@grandch.com.

Q: What trading platforms are available at Grand Capital？

A: Grand Capital offers multiple trading platforms, including desktop, web, and mobile options to suit different preferences.

Q: What payment methods are accepted for deposits and withdrawals？

A: Grand Capital facilitates deposits and withdrawals through bank transfers, cheques, and overseas remittances, although specific fees and processing times may apply.