What is ACY Securities？

ACY Securities is a multi-financial broker regulated by the Commonwealth of Australia Regulatory Authority (AUS) in Australia. Since 2011, the company has relied on its keen insight into the market, effective demand management, client-oriented & advanced technology, and perfect educational resources to help more institutional participants and retail traders integrate into the ever-changing financial derivatives industry.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

ACY Securities offers a comprehensive trading experience with access to multiple assets through the industry-standard MT4/MT5 platforms. It shines in stringent regulation in Australia, low minimum deposits required, competitive spreads and commissions, trading tools, educational resources, and more. However, some traders have reported issues with severe slippage and withdrawals. While ACY provides demo accounts for practice, it's crucial to evaluate the potential drawbacks alongside the benefits before committing to a live account.

Note: These pros and cons are based on the information provided and may not be exhaustive.

ACY Securities Alternative Brokers

There are many alternative brokers to ACY Securities depending on the specific needs and preferences of the trader. Some popular options include:

RoboForex - A reliable broker with a wide range of trading platforms, but with high fees and a limited product portfolio.

Hantec Markets - A good choice for experienced traders seeking a range of markets and trading platforms, but with limited educational resources and high fees.

Key Way Investments - A decent broker for beginners with a strong focus on education and low fees, but with a limited product range and average customer service.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is ACY Securities Safe？

Currently, ACY Securities has two entities regulated by the Commonwealth of Australia Regulatory Authority (AUS) in Australia. The only difference lies in license type: ACY SECURITIES PTY LTD holds a Maket Making license under license no. 403863 and ACY CAPITAL PTY LTD holds a STP license under license no.474738.

Market Instruments

ACY Securities offers access to over 2200+ trading instruments, covering Forex, Indices, Commodities, Cryptocurrencies, ETFs, Shares as well as Futures. This allows traders to diversify their trading portfolio and take advantage of different market conditions. With so many options, traders can find opportunities in multiple asset classes and take positions based on their trading strategies. The variety of instruments offered by ACY Securities makes it a versatile platform for traders looking for diverse opportunities in the financial markets.

Accounts

In terms of accounts offered, both demo accounts and live trading accounts are available on the ACY Securities platform.

Demo Accounts

ACY Securities demo accounts are funded with $100,000 in virtual funds, replicating the real trading experience. Traders can access over 2,200 tradable assets through the industry-standard MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms, allowing them to familiarize themselves with the platform's features and functionalities before committing real capital.

Live Trading Accounts

For live trading accounts, ACY Securities presents three options: Standard, ProZero, and Bespoke. The Standard account requires an initial minimum deposit of $50, with subsequent minimum deposits set at $50 as well. Both the ProZero and Bespoke accounts mandate a higher initial minimum deposit of $200 and $10,000, respectively. Regardless of the account type, all three options allow traders to open positions with a minimum trading volume of 0.01 lot. Notably, while the Standard account offers swap-free (Islamic) trading, this feature is not available for ProZero and Bespoke accounts.

All account base currencies are available in USD, AUD, EUR, GBP, NZD, CAD, JPY, targeting traders from a broader range of areas.

Leverage

ACY Securities currently provides 50:1, 100:1, 200:1, 300:1, 400:1, and 500:1 leverage to meet investors' various needs. The maximum leverage for commodities and precious metals is 1:500, the stock index is 1:100, and for share CFDs is 1:25.

While leverage can amplify potential profits, it also increases the risk of significant losses. Therefore, it's important for traders to understand the risks involved and use leverage responsibly, especially for beginner traders who should start with lower leverage until they gain more experience.

Spreads & Commissions

Spreads and commissions with ACY Securities are scaled with the accounts offered. Specifically, the spread is variable on the Standard account, and from 0.0 pips on the ProZero and Bespoke accounts.

Note that the ProZero and Bespoke accounts have a commission-based pricing structure, which means that while the spreads can be tighter, traders need to pay a commission on top of the spread. Specifically, $3 per lot per side on the Bespoke account, 2.5/lot per side on the Bespoke account. In contrast, there is no commission charged for the Standard account.

Below is a comparison table about spreads and commissions charged by different brokers:

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

ACY Securities provides clients with the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms for desktop, mobile, and web. These platforms are renowned for their user-friendly interfaces and advanced charting capabilities, as well as their extensive range of technical indicators and trading tools.

With MT4 and MT5, traders can customize their trading experience to suit their individual needs, and execute trades quickly and efficiently. The mobile and web versions of the platforms allow traders to access their accounts on-the-go, ensuring that they can always stay up-to-date with market conditions and execute trades at their convenience.

Overall, the availability of these well-established trading platforms can be a significant advantage for traders who are looking for a reliable and versatile trading experience.

See the trading platform comparison table below:

Trading Tools

ACY Securities offers a variety of trading tools to enhance clients' trading experience. Capitalise.ai is a trading automation platform that enables traders to automate their strategies using natural language. MetaTrader Scripts are designed to help traders automate some repetitive actions in the MT4 and MT5 platforms, such as opening multiple orders or closing all positions at once.

Signal Start is a platform that provides signals from third-party signal providers, which traders can use to make informed trading decisions. Forex VPS is a virtual private server service that allows traders to run their trading platform and expert advisors (EAs) 24/7 without interruptions. With these trading tools, traders can optimize their trading strategies, improve efficiency, and potentially increase profitability.

Deposits & Withdrawals

ACY Securities offers approximately 20 funding options including China Union Pay, QR codes, credit/debit cards, e-wallets (PayTrust, DragonPay, Skrill, Neteller), bank transfers, and cryptocurrencies (USDT, BTC, ETH). Minimum deposits range from $50 to $1,000 depending on the method. No deposit fees are charged, and processing time is typically within 24 hours. The platform targeting traders globally with multi-currency support.

ACY Securities minimum deposit vs other brokers

You can make 3 free withdrawals per month, and after that, you will be charged $25 per withdrawal in your base currency, or you can wait for the new month to get your free withdrawals again. The amount you withdraw must be the same as the deposit, and you must withdraw within 20 days of the transaction.

ACY Securities processes withdrawal requests on the same day if received before 16:00 AEST; requests received after that time will be processed on the next business day. The speed of receiving and clearing funds depends on the withdrawal method chosen. Bank transfers take 2-3 business days, while card withdrawals take 3-5 business days.

See the deposit/withdrawal fee comparison table below:

Please note that the fees may vary depending on the specific payment method used and the country of the trader. It is important to check the broker's website for the most up-to-date information on fees and charges.

Customer Service

ACY Securities provides multiple channels for clients to get in touch 24/5, including phone, email, live chat, and an online messaging system. Clients can also follow the broker on various social media platforms such as Twitter, Facebook, Instagram, YouTube, LinkedIn, and TikTok. In addition, an FAQ section is available on the website to answer common questions. Overall, ACY Securities' customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Note that these pros and cons are based on user feedback and experiences, and may not necessarily be representative of everyone's experience with ACY Securities' customer service.

Education

ACY Securities places great emphasis on forex education, providing a wide range of learning resources to help traders improve their trading skills and strategies. The broker offers a variety of educational materials, including webinars, e-books, and premium training resources, catering to traders at all levels, from beginners to experienced professionals.

The Market Analysis Webinar provides insight into market trends and helps traders stay up to date with the latest news and events affecting the forex market. The Forex E-books are comprehensive guides that cover various trading strategies, tools, and techniques. The Premium Training Resources are designed to provide traders with personalized education tailored to their individual needs, helping them gain a deeper understanding of the forex market and improve their trading performance.

Conclusion

As a whole, ACY Securities is a regulated and reputable broker that offers a wide range of trading instruments, multiple account types, and various trading platforms. The broker also provides traders with educational resources, trading tools, and excellent customer support. However, there have been some reports of slippage and withdrawal issues, which should be taken into consideration.

ACY Securities may be a suitable broker for experienced traders looking for a diverse range of trading options and strong support, but potential investors should be aware of the risks involved and exercise caution before investing.

Frequently Asked Questions (FAQs)

Is ACY Securities regulated？

Yes. It is regulated by the (AUS) in Australia.

Does ACY Securities offer demo accounts？

Yes. Demo accounts funded with $100, 000 in virtual funds are offered.

Does ACY Securities offer the industry-standard MT4 & MT5？

Yes. Both MT4 and MT5 are available.

What is the minimum deposit for ACY Securities？

The minimum initial deposit to start trading is $50.

Is ACY Securities a good broker for beginners？

No. ACY Securities is not a good choice for beginners. Though it advertises very well, there are too many complaints on the Internet.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

Orbex.com is owned by Orbex Group Limited and is operated by Orbex Global Limited and it is a financial institution operating in the financial services industry, offering a range of trading instruments such as forex, cryptocurrencies, commodities, stocks, and indices. While ORBEX is regulated by multiple authorities including the UK's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France, and the Cyprus Securities and Exchange Commission (CySEC), concerns have been raised about its regulatory status. The FCA has classified ORBEX as “Unsubscribed,” BaFin has stated that ORBEX exceeds their regulated business scope, and there are suspicions regarding the claimed CySEC regulation.

ORBEX provides various trading accounts to cater to different traders' needs, including Starter, Premium, and Ultimate accounts. Each account type offers different features and requires varying minimum investments. The accounts offer access to a range of trading instruments, variable spreads, and leverage of up to 1:500. However, it is important to exercise caution and consider the potential risks associated with ORBEX due to concerns about its regulatory status and suspicions raised by industry sources.

ORBEX offers several trading platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and a mobile app. These platforms provide traders with different features and functionalities, allowing them to trade across various markets. Additionally, ORBEX offers trading tools such as Trading Central for market analysis and insights, a free Virtual Private Server (VPS) for stable and secure trading, and calculator tools for risk management. Traders can also access an economic calendar to stay informed about upcoming market events.

Considering the concerns raised about ORBEX's regulatory status and suspicions in the industry, it is crucial for individuals to carefully assess the potential risks involved before engaging in any financial activities with ORBEX.

Here is the screenshot of Orbexs official website:

Is ORBEX Legit？

ORBEX is a financial institution that operates in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC).

However, it is important to note that there are some concerns regarding ORBEX's regulatory status. According to WikiFX, a platform that collects and provides information about forex brokers, there have been complaints and suspicions raised about ORBEX. The FCA has classified its regulatory status as “Unsubscribed,” indicating an abnormality. BaFin has stated that ORBEX exceeds the business scope regulated by them. The regulatory status with Banque de France is also marked as “Exceeded,” suggesting potential issues. Additionally, the CySEC regulation claimed by ORBEX is suspected to be a clone.

Given these concerns and the information provided, it is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

Pros and Cons

Orbex is a trading broker that has both positive and negative aspects to consider. On the positive side, Orbex is regulated by multiple authorities, ensuring a level of oversight and security for traders. They also offer a variety of trading instruments, allowing traders to diversify their portfolios. Additionally, Orbex provides different account types to cater to the individual needs of traders. They offer multiple funding options as well. Orbex supports popular trading platforms like MetaTrader 4 and MetaTrader 5, which are widely used and trusted in the industry. Furthermore, Orbex provides educational resources for traders, allowing them to enhance their knowledge and skills. They also offer a free VPS service for all account types and provide access to the Trading Central research portal. On the downside, there have been concerns raised about Orbex's regulatory status, which may raise doubts among some traders. The FCA has classified Orbex as abnormal, leading to potential questions about their operations. Additionally, there are suspicions regarding Orbex exceeding its regulated business scope by regulatory bodies like BaFin and Banque de France. There have also been suspicions of clone regulation by CySEC. Despite these concerns, it is important for traders to carefully evaluate these factors before deciding to engage with Orbex.

Market Instruments

Orbex provides traders with mainstream and popular financial products in the global financial market, including forex, spot indices, futures indices, precious metals, energies, stock CFDs, etc.

Forex: ORBEX provides a wide range of Forex trading instruments. Forex trading involves the buying and selling of currencies, with traders speculating on the value of one currency against another. ORBEX offers low spreads and leverage of up to 1:500 in Forex trading. You can access various currency pairs such as AUDCAD, AUDCHF, AUDJPY, AUDNZD, and AUDUSD, among others.

2. Cryptocurrencies: ORBEX allows traders to trade cryptocurrencies, which are encrypted, digital, and decentralized forms of money based on blockchain technology. Cryptocurrencies are not regulated by any central authority. ORBEX offers leverage of 1:2 and a commission of 0.5% for trading popular cryptocurrencies like Bitcoin (BTCUSD), Ethereum (ETHUSD), Litecoin (LTCUSD), Bitcoin Cash (BCHUSD), and Ripple (XRPUSD).

3. Commodities: ORBEX offers trading instruments for commodities, which are raw materials that can be bought or sold as physical assets. Traders can access commodities like metals, energies, agricultural products, and precious metals. ORBEX provides flexible leverage options and low spreads for commodity trading. Precious metals include XAUUSD (Gold), XAGUSD (Silver), XPDUSD (Palladium), and XPTUSD (Platinum).

4. Stocks: ORBEX provides trading instruments for stocks, allowing traders to buy and sell shares in various assets or companies. Stock trading involves owning shares and selling them based on market value. ORBEX offers a wide range of stock CFDs (Contracts for Difference) with commission starting from $0. Some of the available stocks include 3M, Abercrombie & Fitch Co, Activision Blizzard, Adobe Systems, AIG, and Airbnb Inc, among others.

5. Indices: ORBEX offers trading instruments for indices, which are collections of assets or securities used to track their performance. Indices can be used as benchmarks to assess general economic data. ORBEX provides leverage of 1:100 for indices trading and offers a selection of popular world indices. Some of the available indices include US30, NAS 100, Germany 40, UK 100, SPX500, Australia 200 Cash Index, and France 40 Cash Index, among others.

Account Types

To meet investors' various investment requirements and strategies, Orbex has set up three account types: Starter Accounts, Premium Accounts, and Ultimate Accounts. The minimum deposit for the starter account is US$200, the premium account US$500, and the ultimate account is US$25,000.

The Starter account is suitable for traders who are new to the market or prefer to start with a smaller investment. It requires a minimum investment of $100 and offers variable spreads reaching 1.7 pips. There are no commissions charged for trades on this account, making it a cost-effective option. Traders can leverage up to 1:500 and trade with a minimum size of 0.01 lots. The account features a 20% stop out level and a 100% margin call level. It operates on a Non-Dealing Desk (NDD) execution type. The Starter account also provides basic education materials to support traders in their learning journey.

The Premium account is designed for traders with a higher investment capacity. It requires a minimum investment of $500 and offers similar features as the Starter account, including variable spreads from 0.0 pips and leverage up to 1:500. However, there is a commission of $8 charged per trade on this account. The Premium account also provides advanced education materials to enhance traders' knowledge and skills. Traders on this account have access to exclusive monthly webinars and receive one-on-one training sessions.

The Ultimate account is tailored for experienced traders and those with a substantial investment capability. It requires a minimum investment of $25,000, offering the same features as the other accounts, including variable spreads from 0.0 pips and leverage up to 1:500. The commission charged on trades is lower compared to the Premium account, with a rate of $5 per trade. Similar to the Premium account, the Ultimate account provides advanced education materials, but traders on this account receive three one-on-one training sessions. The account also grants exclusive access to webinars.

How to Open an Account？

To open an account with ORBEX, follow these steps:

1. Visit the ORBEX website and click on the “Register” button.

2. Fill out the registration form with the required information. This includes your first name, last name, email address, country, and phone number. Make sure to read and agree to the terms and conditions.

3.Once you have completed the form, submit it. By doing so, you acknowledge the risks associated with Forex and Contract for Differences (CFD) trading.

4. After submitting the form, you will receive a confirmation email with instructions on how to log in to the client portal.

5. Log in to the client portal using the provided credentials.

6. Fund your account to start trading. ORBEX offers various funding options to deposit funds into your trading account.

7. Once your account is funded, you can begin trading forex, indices, commodities, or stock CFDs, depending on the available options.

Orbex Leverage

Leverage rates at Orbex are quite high, reaching 1:500 for forex pairs on all accounts. However, to mitigate the risks of margin trading, leverage rates are capped at 1:100 if trading in volumes of over 40 lots. The maximum leverage rates provided for indices are 1:100, though Chinese indices are capped at 1:20. Commodities can be leveraged at either 1:100 or 1:50 and stock CFDs are limited to 1:5.For EU retail traders, leverage is capped at 1:30.

Spreads & Commissions

ORBEX offers different trading accounts with varying spreads and commissions. The Starter account features variable spreads, with minimum spreads starting from 1.7 pips. On the other hand, the Premium and Ultimate accounts provide spreads that start from 0 pips. When it comes to commissions, the Starter account does not impose any additional charges. However, the Premium account requires a commission of $8, and the Ultimate account incurs a commission of $5. These account types allow traders to choose the option that aligns with their specific trading preferences and cost considerations.

Trading Platform

ORBEX offers several trading platforms to cater to the needs of different traders.

MetaTrader 4 (MT4)

Firstly, Orbex uses the world's most popular MT4 trading platform, allowing traders to explore the forex, precious metals, indices, commodities, and energy markets in depth. Orbex MT4 has such advantages as responding to all customer inquiries within 1 hour, trading ECN on MT4, making fund withdrawals more convenient and faster, 10 language & 24-hour customer support. The platform supports 23 languages, automated trading, and is customized using an intelligent trading system exclusive own strategy, trailing stop loss function. The platform can be applied to Windows client-side, multi-accounts client-side, Android, and Apple iOS client-side.

MetaTrader 5 (MT5)

Another platform offered by ORBEX is MetaTrader 5 (MT5). It is a powerful platform suitable for traders of all levels. MT5 includes all the features of MT4 and provides additional trading functions like advanced orders and trading automation tools. It offers improved speed, functionality, and algorithmic efficiency. Traders can access over 300 CFDs, including forex pairs, stocks, indices, commodities, and cryptocurrencies. The platform also provides 38+ preinstalled technical indicators, 44 analytical charting tools, and options for different types of orders, execution modes, and market depth. Traders can automate their trades using trading robots, Expert Advisors, and scripts. Additionally, MT5 integrates tools like Orbex's Trading Central, Elliott Wave indicator, and VPS service. Traders can track their performance, join a community of traders and developers, and even develop and back test their own indicators and EAs.

FIX API

ORBEX also offers the FIX API, which stands for Financial Information Exchange. FIX API is a technology used by institutional players in the financial markets. It allows for real-time exchange of a large amount of financial information and offers direct connections between traders and tier-1 liquidity providers. This ensures trades are executed with no latency and with high precision. FIX API provides ultra-fast and precise execution for accessing global markets.

Orbex Mobile App

For traders who prefer mobile trading, ORBEX has the Orbex Mobile App. The app allows traders to register, set up, and manage their trading accounts on the go. It is available on both the App Store and Google Play. Traders can perform various actions through the app, such as registering and verifying their accounts, creating and funding their wallets, depositing, transferring, and withdrawing funds, accessing daily market analysis, and getting live support from the expert team via live chat in English or Arabic.

Trading Tools

Trading Central: Orbex provides its active clients with access to Trading Central, an acclaimed research portal. This platform offers a range of market-scanning tools designed to assist traders in understanding the markets, identifying potential trading opportunities, and enhancing their strategies. Trading Central allows users to access expert insights, algorithmic setups, financial summaries, historical data, market buzz, technical views, and economic insights.

Free VPS: Orbex offers a free Virtual Private Server (VPS) to all types of trading accounts. A VPS is a virtual computer hosted within a parent server. It acts as a fully functional computer that remains connected to your trading account 24/5, regardless of your personal device's status or internet connectivity. This feature ensures a stable trading experience, safeguarding trading strategy from threats like computer viruses or internet disruptions. It allows your trades to continue uninterrupted.

Calculator Tools: Orbex provides various calculator tools to assist traders in their decision-making process. These tools include a currency converter, which allows users to convert between different currencies. Traders can select the desired currencies and obtain the conversion value instantly. Another useful tool is the pip value calculator, which helps determine the monetary value of each pip movement in a particular currency pair. These calculators aid traders in managing risk and understanding the potential profit or loss associated with their trades.

Economic Calendar: Orbex offers an economic calendar that provides essential information about upcoming economic events, such as economic indicators, central bank announcements, and geopolitical developments. The economic calendar helps traders stay informed about significant market-moving events and plan their trading activities accordingly. By being aware of these events, traders can make more informed decisions and adapt their strategies to capitalize on potential market opportunities.

Deposit & Withdrawal

When it comes to depositing funds, ORBEX supports different payment methods, including debit/credit cards such as Visa and Mastercard. The available currencies for these cards are USD, PLN, EUR, and GBP. There are no fees associated with these card deposits, and the processing time is typically up to 2 hours. It's important to note that ORBEX is regulated under the Central Bank of Cyprus for these transactions.

ORBEX also accepts eWallets for funding and withdrawal. Skrill and Neteller are two popular eWallet options available for users, supporting the same currencies as the cards. Similar to card deposits, there are no fees for using these eWallets, and the processing time is up to 2 hours. ORBEX is regulated under the Financial Conduct Authority (FCA) in the UK for these transactions.

Perfect Money, UnionPay, ENet, Fasapay, Przelewy24, Poli, Knet, and Zotapay are additional funding and withdrawal options provided by ORBEX. These methods support various currencies and have their own unique regulations and processing times.

For users interested in cryptocurrency payments, ORBEX accepts USDT (Tether). Deposits and withdrawals using USDT have no fees and typically take up to 2 hours to process. It's important to note that cryptocurrency transactions are not regulated.

Lastly, ORBEX supports bank transfers for funding and withdrawal. Bank wire transfers are available in currencies such as USD, EUR, GBP, AED, and KWD. There are no fees associated with bank wire transfers, and the processing time is 3-5 business days. Similar to other transactions, ORBEX is regulated under the Central Banks of Incorporation Countries for bank transfers.

Educational Resources

Forex Educational Hub:

ORBEX offers a comprehensive Forex Educational Hub that provides market research and educational content for traders of all experience levels. The hub includes a variety of resources such as articles, tutorials, infographics, trading education, videos, and eBooks. These resources cover topics ranging from understanding forex trading platforms like MT4 to exploring the history of gold and learning about different trading strategies. The educational content is tailored to suit the needs of traders at various skill levels.

Webinars:

ORBEX conducts live FX webinars to help traders sharpen their skills and enhance their market understanding. These webinars are hosted by leading industry experts and cover a wide range of topics. Traders can participate in these free webinars to gain insights into market trends, trading strategies, and economic events. Additionally, past webinars are available for reference, allowing traders to access valuable educational material and enhance their trading knowledge.

Seminars:

ORBEX organizes informative and educational seminars to empower traders in making informed trading decisions. These seminars cover various aspects of trading, including fundamental and technical analysis, forex basics, and strategy-building support. Traders can attend these seminars to expand their knowledge, learn new trading techniques, and gain insights from industry professionals. ORBEX has conducted seminars in different locations, such as the MENA Seminar Tour in Egypt and Kuwait.

Customer Support

ORBEX offers a comprehensive range of customer support services to address your needs and provide assistance throughout your trading journey. Our experienced team is available 24/5 to address any queries or concerns you may have. You can reach the Customer Support team via email at support@orbex.com.

In addition, specialized departments are in place to handle specific areas of focus. The Back Office team can be contacted at backoffice@orbex.com, while the Dealing Desk is available at dealing@orbex.com. For sales inquiries, you can get in touch with the Sales team through sales@orbex.com.

ORBEX has departments for specific requirements, including White Label services, Introducers Brokers, Complaints, Human Resources, Marketing, Turkish Support, Arabic Sales, and Financial matters. The contact details for each department can be found on the official website. To provide immediate assistance, a live chat option is also available to connect with knowledgeable agents.

Feedback is highly valued. To submit your query, please complete the contact form on the official website. The form requires your name, email address, country, phone number, ORBEX account number (if applicable), and your message. The customer support experts will respond to your inquiry promptly.

Reviews

Several negative reviews have been reported about ORBEX on WikiFX. Traders have expressed concerns about their inability to withdraw funds, accusing the broker of fraudulent activities and scams. Clients have claimed that ORBEX manipulates trades, keeps orders open after stop-loss, and exhibits slippage. Some reviewers have also stated that ORBEX fails to have a physical office in Mauritius as claimed. Overall, the reviews indicate dissatisfaction with ORBEX's withdrawal process and suspicions of fraudulent behavior.

Conclusion

In conclusion, ORBEX is a financial institution operating in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC). However, there are concerns regarding ORBEX's regulatory status, with abnormal classifications and potential issues raised by regulatory bodies. It is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

FAQs

Q: Is ORBEX a legitimate financial institution？

A: ORBEX is regulated by authorities such as the FCA, BaFin, Banque de France, and CySEC. However, there are concerns and suspicions raised about its regulatory status, indicating potential issues. Caution is advised before engaging in any financial activities with ORBEX.

Q: What trading instruments are available on ORBEX？

A: ORBEX offers Forex, cryptocurrencies, commodities, stocks, and indices for trading.

Q: What types of trading accounts does ORBEX offer？

A: ORBEX offers Starter, Premium, and Ultimate trading accounts to cater to different trader preferences and needs.

Q: How can I open an account with ORBEX？

A: To open an account with ORBEX, visit their website, fill out the registration form, receive a confirmation email, log in to the client portal, fund your account, and start trading.

Q: What leverage options are available on ORBEX？

A: ORBEX offers leverage rates up to 1:500 for forex trading. Leverage rates for other instruments vary.

Q: What are the spreads and commissions on ORBEX？

A: ORBEX offers variable spreads starting from 1.7 pips for the Starter account, while the Premium and Ultimate accounts start from 0 pips. Commissions range from $0 to $8 per trade, depending on the account type.

Q: What are the deposit and withdrawal options on ORBEX？

A: ORBEX supports various payment methods, including debit/credit cards, eWallets, bank transfers, and cryptocurrency payments.

Q: What trading platforms does ORBEX offer？

A: ORBEX offers MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and the Orbex Mobile App for trading.

Q: What trading tools are available on ORBEX？

A: ORBEX provides access to Trading Central, a free VPS, calculator tools, and an economic calendar to assist traders in their decision-making process.

Q: What educational resources does ORBEX offer？

A: ORBEX provides a Forex Educational Hub with market research, articles, tutorials, videos, and eBooks for traders of all experience levels.