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ActivTrades , FXTF Broker Comparison

Do you want to know which is the better broker between ActivTrades and FXTF ?

In the table below, you can compare the features of ActivTrades , FXTF side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
 2  brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Official website
Basic Information
Established(years)
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed(ms)
The highest transaction speed(ms)
The highest speed of opening positions(ms)
The highest speed of closing position(ms)
Slowest transaction speed(ms)
The lowest speed of opening positions (ms)
The lowest speed of closing position(ms)
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost (USD/Lot)
Rollover Cost
Rollover cost rating
  • Average Rollover Cost (USD/Lot)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time(ms)
Account Information
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
7.05
Regulated
No guarantee
15-20 years
FCA,SCB,DFSA
Supported
Supported
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Pin on the left
8.09
Regulated
No guarantee
--
15-20 years
FSA
Supported
Not supported
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Score
Regulatory Status
Regulated
Regulated

ActivTrades 、 FXTF BrokerRelevant information

ActivTrades 、 FXTF BrokerRelevant exposure

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of activtrades, fxtf lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

activtrades

ActivTrades Review Summary in 10 Points
Founded 2001
Registered Country/Region United Kingdom
Regulation FCA
Market Instruments forex, shares, indices, ETFs, commodities, bonds, and spread betting
Demo Account Available
Leverage 1:30 for retail, 1:400 for pro
EUR/USD Spread From 0.5 pips
Trading Platforms ActivTrader, MT4, MT5
Minimum deposit $500
Customer Support 24/5 multilingual live chat, phone, email

What is ActivTrades?

Founded in 2001, ActivTrades is a brokerage firm, headquartered in London, with offices in Milan, Nassau, and Sofia. It initially focused on the forex business and then gradually expanded its product ranges, providing trading conditions and service support for clients in more than 140 countries. The company is regulated by the Financial Conduct Authority (FCA) and offers a range of trading instruments, including forex, commodities, indices, shares, and cryptocurrencies.

ActivTrades also provides its clients with a variety of trading platforms, including the popular MetaTrader 4 and 5 platforms, as well as its proprietary platform, ActivTrader. The broker aims to provide its clients with a safe and transparent trading environment, offering segregated accounts, negative balance protection, and a range of educational resources.

ActivTrades homepage

Pros & Cons

ActivTrades offers a good range of trading instruments, is regulated by a reputable financial authority, and offers various account types with negative balance protection and segregated accounts.

However, some clients have reported issues with trading platform stability.

Pros Cons
• Regulated by FCA • SCB license is offshore
• Segregated accounts and Negative Balance Protection • Negative reviews from clients
• Wide range of trading products • High minimum deposit requirement
• Demo and Islamic accounts offered • Fees charged for Credit/Debit card deposits
• Variety of trading platforms including MetaTrader and ActivTrader
• Free educational resources and market analysis
• Multiple funding options
• 24/5 multilingual customer support

ActivTrades Alternative Brokers

    There are many alternative brokers to ActivTrades depending on the specific needs and preferences of the trader. Some popular options include:

    • Darwinex - a regulated broker that offers unique social trading features, with a focus on transparency and competitive pricing.

    • Dukascopy - a Swiss-based broker that provides excellent trading technology, including a proprietary trading platform, but it has high account minimums and limited product offerings.

    • Hantec Markets - a UK-based broker that offers a user-friendly trading platform and competitive pricing, but its educational resources are limited compared to some other brokers.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is ActivTrades Safe or a Scam?

ActivTrades is regulated by both the Financial Conduct Authority (FCA) in the United Kingdom and the Securities Commission of The Bahamas (SCB).

The FCA regulation ensures strict adherence to financial standards and integrity within the UK as a Market Maker. Additionally, SCB regulation allows ActivTrades to hold a Retail Forex License in the Bahamas, providing broader international service under reliable oversight.

These dual regulations underscore ActivTrades' commitment to maintaining high regulatory standards and ensuring client security across multiple jurisdictions.

Is ActivTrades Safe or a Scam?
Is ActivTrades Safe or a Scam?

Market Instruments

At ActivTrades, you can trade over 1,000 different CFD instruments across 7 asset classes, including forex, shares, indices, ETFs, commodities, bonds, and spread betting. This provides clients with a diversified portfolio and the opportunity to trade a range of different assets.

Market Instruments

Accounts

Traders can open either an Individual Account (which allows them to trade small and micro lots) or a Professional Account (minimum financial portfolio size of $500,000, Dedicated Account Manager) with ActivTrades. Beginner traders can test out the trading interface and get a feel for how the broker works with a free demo account. People who adhere to Sharia law can choose from two more account options: an Islamic (Swap-Free) Account.

Account Types

Leverage

Leverage is capped at 1:30 in line with the EMSA regulations, the maximum leverage is 1:30 for currency pairs, 1:20 for indices and shares, 1:10 for commodities and 1:5 for cryptocurrencies. While only the Pro account holders can enjoy the maximum leverage of 1:400.

It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.

Spreads & Commissions

ActivTrades' currency spreads begin at 0.5 pips, and its spreads on indices and financial CFDs are also 0.5 pips, both of which are competitively cheap.

It's also important to note that this is not a situation that can be fixed overnight (the underlying Futures price already accounts for the adjustment). Commissions for trading shares as CFDs begin at €1 per side, whereas spread betting on shares incurs no fees beyond 0.10% of the transaction value.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission (per lot)
ActivTrades 0.5 pips €1
Darwinex 0.0 pips €4.5
Dukascopy 0.2 pips $7.0
Hantec Markets 1.2 pips $6.0

Trading Platforms

ActivTrades also stands out due to its platform selection, which features not only the company's proprietary platform - ActivTrader but also the popular MT4 and MT5 platforms, as well as a set of unique Add-Ons.

Web Trading

The ActiveTrades trading platform is web-based, allowing trades to be made directly in the browser; it also has a dedicated app for the iPhone and iPad. The platform has an easy-to-use design but advanced functionality, such as access to more than 90 technical analysis indicators, for seasoned traders of all trading types.

ActivTrader

The upgraded ActivTrader platform incorporates cutting-edge tools and features to provide a revolutionary trading environment. You can gain exposure to the Forex, Commodities, Financial & Indices, Shares, and Exchange-Traded Funds markets and trade over a thousand CFDs.

MetaTrader4

ActivTrades' desktop trading platform MT4 is available to those who prefer a more traditional trading experience. In addition, the technology has been upgraded in accordance with the firm's security standards, and the use of sophisticated charts has made it possible to automate the tactics using EAs.

MetaTrader5

New and improved features take online trading to a whole new level in MetaTrader5. More than 450 CFDs on equities with diverse characteristics and the option to auto-trade are available on the platform, and trading statements are seamlessly integrated.

MT4

Overall, ActivTrades' trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:

Broker Trading Platforms
ActivTrades MetaTrader 4, MetaTrader 5, ActivTrader
Darwinex MetaTrader 4, DARWINEX WEBTRADER
Dukascopy JForex, WebTrader, MT4, MT5
Hantec Markets MetaTrader 4

Trading Tools

In addition to the robust platform itself, a plethora of utility extensions is available to further develop trading functionalities and automation features, as well as to provide decision-making and signaling instruments. The term “indicators” can refer to a wide variety of tools, from those used for making decisions to those used for trading.

Deposits & Withdrawals

ActivTrades accepts deposits via Bank Transfers, Credit/Debit cards, Neteller, Skrill, Sofort, and PayPal, while only Sofort is excluded from withdrawal methods.

Deposits
Withdrawals

Base Currencies:

EUR, USD, GBP or CHF

The minimum deposit is as high as $500.

ActivTrades minimum deposit vs other brokers

ActivTrades Most other
Minimum Deposit $500 $100

Deposits via credit/debit card UK&EEA are charged 0.5% fees, while credit/debit card non-EEA are charged 1.5% fees. Other deposits and all withdrawals are free of charge.

Most deposits are said to take 30 minutes (except for Bank Transfer deposits are processed on the same working day), while all withdrawals can be processed on the same working day.

More details can be found in the table below:

Payment Options Fee Processing Time
Deposit Withdraw Deposit Withdraw
Bank Transfer Free Free for EUR/CHF/BGN Same working day Same working day
Credit/Debit card 0.5% (UK & EEA), 1.5% (non EEA) Free 30 minutes
Neteller Free
Skrill
PayPal
Sofort / /

See the deposit & withdrawal fee comparison table below:

Broker Deposit Fee Withdrawal Fee
ActivTrades Varies depending on method Free
Darwinex Free Free
Dukascopy Free Varies depending on method
Hantec Markets Free Free

Note: Fees and charges are subject to change. This table is only for informational purposes and may not reflect the latest fee structure of the brokers mentioned. It is recommended to always check with the brokers directly for the latest fees and charges.

Customer Service

ActivTrades offers 24/5 multilingual customer service via live chat, telephone: +44 (0) 207 6500 567, +44 (0) 207 6500 500, email: englishdesk@activtrades.com, institutional_en@activtrades.com, request a callback, or messaging online. Help Center is also available. You can also follow this broker on social networks such as Twitter, Facebook, Instagram and YouTube. Company address: The Loom 2.5, 14 Gower's Walk, London, E1 8PY.

Customer Service
Customer Service

Overall, ActivTrades' customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Pros Cons
• 24/5 multilingual live chat • No 24/7 customer support
• Multi-channel support
• Help Center offered
• Updated social media

Note: These pros and cons are subjective and may vary depending on the individual's experience with ActivTrades' customer service.

Education

ActivTrades provides comprehensive educational resources organized by subject, including webinars, seminars, manuals, news & analysis. In addition, you get access to a demo account, robust analytical and technical analysis tools within the platforms and exclusive add-ons that will help you study and trade more effectively.

Education
webinars

User Exposure on WikiFX

On our website, you can see that some users have reported scams. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

User Exposure on WikiFX

Conclusion

As a whole, ActivTrades is a regulated broker that provides a wide range of trading instruments and platforms. The company offers several account types and has competitive trading fees with low spreads. The broker also provides negative balance protection and segregated client accounts.

However, ActivTrades has some negative reviews from clients regarding trading platform. Additionally, the broker charges deposit fees for some payment methods. Overall, ActivTrades may be a good option for experienced traders who prioritize low trading fees and a variety of trading instruments.

Frequently Asked Questions (FAQs)

Q 1: Is ActivTrades regulated?
A 1: Yes. It is regulated by FCA.
Q 2: Does ActivTrades offer demo accounts?
A 2: Yes.
Q 3: Does ActivTrades offer the industry-standard MT4 & MT5?
A 3: Yes. Both MT4 and MT5 are available.
Q 4: What is the minimum deposit for ActivTrades?
A 4: The minimum initial deposit with ActivTrades is $500.

Q 5: Is ActivTrades a good broker for beginners?
A 5: Yes. ActivTrades is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 and MT5 platforms. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

fxtf
Aspect Information
Registered Country Japan
Founded Year 15-20 years ago
Company Name Goldenway Japan Co., Ltd.
Regulation Regulated in Japan by the Financial Services Agency
Minimum Deposit Not specified
Maximum Leverage Up to 25x for most major currency pairs; 12.5x for specific pairs (TRY/JPY, ZAR/JPY, MXN/JPY)
Spreads Spreads on various currency pairs
Trading Platforms MT4 trading system and GX trading system
Tradable Assets FX (30 currency pairs) and Commodity CFDs
Account Types Not specified
Demo Account Not specified
Islamic Account Not specified
Customer Support Phone, email, LINE messaging platform
Payment Methods Bank Transfer
Educational Tools FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, FXTF E-mail Magazine

Overview of FXTF

FXTF, also known as Goldenway Japan Co., Ltd., is a regulated financial entity based in Japan. With a history of 15-20 years, it operates under the supervision of the Financial Services Agency of Japan. FXTF offers trading services in the forex market, providing margin trading on 30 currency pairs and commodity CFDs. The company has a spread on various currency pairs, allowing traders to execute trades with relatively tight differences between buying and selling prices.

FXTF provides two trading platforms: the MT4 trading system and the GX trading system. The MT4 system offers PC and mobile versions for download. On the other hand, the GX trading system is designed for beginners and features a user-friendly interface.

Customer support is available through phone, email, and the LINE messaging platform. Deposits and withdrawals can be made through bank transfers, and FXTF offers quick deposit services with no additional costs. The company also provides various trading tools such as the Future Chart, Technical Analysis Commentary, Margin Calculator, and an email magazine to enhance the trading experience.

basic-info

Pros and Cons

FXTF (ゴールデンウェイ・ジャパン株式会社) offers a range of features and services for traders interested in margin trading. As a regulated entity in Japan, FXTF is overseen by the Financial Services Agency. With low spreads on various currency pairs and leverage options of up to 25x, FXTF aims to attract traders looking for potential profit opportunities. The availability of both the MT4 and GX trading platforms caters to different preferences and trading styles. However, it is important to consider some limitations, such as the lack of detailed information regarding account types and demo accounts, as well as the limited payment methods restricted to bank transfers. Customer support options are also limited, and the absence of live chat or a dedicated FAQ section might be a drawback for some traders. Despite these drawbacks, FXTF's regulatory compliance and range of tradable assets make it a platform worth considering for individuals interested in margin trading.

Pros Cons
Registered in Japan and regulated by the Financial Services Agency No specified information about minimum deposit requirements, account types, demo accounts, or Islamic accounts
Offers leverage options for trading, up to 25 times for most major currency pairs Limited information provided about educational tools and resources
Accepts bank transfers as a payment method No information on the company's website regarding expiry date or nature of the “No Sharing” license type
Provides two trading platforms: MT4 and GX trading systems Limited options for payment methods other than bank transfer
Offers a range of trading tools Limited customer support options, no live chat or dedicated FAQ section
Provides customer support through phone, email, and LINE messaging platform

Is FXTF Legit?

FXTF (ゴールデンウェイ・ジャパン株式会社) is a regulated entity in Japan. It holds a Retail Forex License, which is regulated by the Financial Services Agency of Japan. The license number is 関東財務局長(金商)第258号. FXTF obtained its license on September 30, 2007. The licensed institution is located at 2-11-15 Mita, Minato-ku, Tokyo. Their phone number is 0345776777. The company is certified by the regulatory agency, and the certified documents can be found in Annex1 and Annex2. Unfortunately, no information is provided regarding the website, email address, expiry date, or the nature of the “No Sharing” license type.

regulation

Market Instruments

FXTF is a financial platform that provides investors with a range of market instruments to engage in margin trading.

FX: FXTF offers margin trading services on 30 currency pairs, known as FX. This instrument allows investors to participate in the foreign exchange market. FX focuses on investing in foreign currencies, providing real-time rates for trading activities. FXTF provides real-time rates for currency pairs such as USD/JPY, EUR/JPY, GBP/JPY, and AUD/JPY.

market-instruments

Commodity CFD: In addition to currency pairs, FXTF provides Commodity CFDs, including XAU/USD (Gold/USD) and XAG/USD (Silver/USD). These instruments allow investors to trade in the price movements of gold and silver against the U.S. dollar. The prices for these commodities are quoted in the respective currency pairs, and the spread indicates the difference between the buying and selling prices.

market-instruments
Pros Cons
Wide range of currency pairs for FX trading Limited payment methods
Availability of commodity CFDs for trading Lack of detailed information on account types
Ability to profit from both rising and falling prices Limited customer support options
Real-time rates provided for trading activities No live chat or dedicated FAQ section
Access to trade gold and silver against USD Lack of demo accounts

How to Open an Account?

STEP 1: Application for opening an account

  • Click on the “口座開設” (Account Opening) button.

open-account
  • Confirm and agree to the contents of the delivery documents.

  • Enter your customer information, such as name and date of birth.

  • After completing the application, check your email for an application reception email.

open-account

STEP 2: Submission of confirmation documents

  • Depending on the identity verification method, there are two patterns:

    • Take a selfie and a confirmation document from your smartphone.

    • Speed opening with a smartphone:

open-account
  1. After confirming your identity, the account opening examination will be conducted, and upon passing the examination, the account opening will be completed.

    • Choose one of the three submission methods: “upload,” “email,” or “mail.”

    • Upload your scanned or photographed identity verification documents and My Number verification documents.

    1. Normal opening:

open-account
  1. Alternatively, attach the documents to an email and send them to the specified email address.

open-account
  1. If mailing, prepare copies of the verification documents and send them to the designated address.

open-account

STEP 3: Account opening review

  • Your application will undergo an examination.

  • The results of the screening will be sent to the main email address registered on the day of application.

STEP 4: Account opening completed

  • Await the examination results.

  • Once the account opening is approved, the process is completed.

Leverage

FXTF offers leverage options for trading. For most major currency pairs, traders can apply leverage of up to 25 times their initial investment. However, for specific currency pairs like TRY/JPY, ZAR/JPY, and MXN/JPY, the leverage available is limited to 12.5 times the initial investment.

Spreads

FXTF provides spreads on various currency pairs. The spreads offered are as follows: 0.1 pips on USDJPY, 0.3 pips on EUR/JPY, 0.2 pips on EURUSD, 0.6 pips on GBPJPY, 1.0 pips on NZDJPY, and 0.7 pips on GBPUSD. These spreads allow traders to execute their trades with relatively tight differences between buying and selling prices.

Deposit & Withdrawal

For quick deposits, customers can choose between two procedures: using their personal page or visiting a bank window or ATM. The company covers the commission fees for this type of deposit, so customers do not bear any additional costs. Deposits are reflected immediately in the trading account, with some exceptions. The minimum deposit amount for this type of deposit starts from 1,000 yen.

FXTF provides 24-hour quick deposit services, allowing customers to deposit funds into their trading accounts at any time. Additionally, they offer a “Same-day Withdrawal Service” for expedited withdrawal requests. If a withdrawal request is made before 9:00 a.m. on weekdays, the funds will be transferred to the customer's account on the same day. However, the availability of same-day withdrawals is subject to certain conditions, such as the withdrawal amount.

FXTF offers an online deposit service called “Quick Deposit” for customers who have an Internet banking contract with their affiliated banks. This service supports deposits from banks such as MIZUHO, PayPay, MUFG, and Rakuten and etc. Deposits made through this service are reflected immediately in the trading account, and the transfer fee is free. The minimum deposit amount for this service starts from 1,000 yen, and deposits can be made in units as small as 1 yen.

The minimum withdrawal amount at FXTF is set at 1,000 yen. However, it is important to note that withdrawals of less than 1,000 yen are only possible at the time of cancellation, and such transactions are processed by the company itself.

deposit-withdrawal
Pros Cons
Quick deposit options Limited information on withdrawal fees and processing times
Same-day withdrawal service available Minimum withdrawal amount of 1,000 yen
Free transfer fees for deposits Withdrawals less than 1,000 yen only possible at the time of cancellation

Trading Platforms

FXTF offers two trading platforms: the MT4 trading system and the GX trading system.

MT4 trading system

The MT4 trading system, also known as Metaquotes version, provides multiple options for traders. The PC installation version allows users to download the platform and access a comprehensive manual for operating it. Additionally, there is a PC browser version available, which also has a separate manual for login and operation. Traders who prefer mobile trading can download the MT4 App for iOS, Android, or iPad devices, with operation manuals provided for each platform.

trading-platform

GX trading system

On the other hand, the GX trading system is a comprehensive platform specifically designed for trading FX and commodity CFDs. It is recommended for beginners due to its easy-to-understand interface and simple operation. The PC web browser version of the GX trading system features a sleek design and incorporates TradingView, a widely recognized charting and analysis tool. Traders can access live trading and refer to the FX and Commodity CFD operation manuals for guidance. The smartphone version of the GX trading system is also available for both iOS and Android devices, for traders who want to trade anytime, anywhere.

trading-system
Pros Cons
Accessible through various devices Lack of detailed information on account types
MT4 platform available for PC, mobile Limited payment methods restricted to bank transfers
GX trading system suitable for beginners Limited customer support options
GX platform incorporates TradingView No live chat or dedicated FAQ section

Trading Tools

FXTF offers a range of trading tools to enhance the trading experience for its users.

1. FXTF Future Chart is a trading tool provided by FXTF that allows users to predict future price movements based on past price data. It includes a trading signal feature that displays buy and sell points on the chart, making it user-friendly even for those without extensive chart analysis knowledge. The Future Chart can be accessed through the member-only page “My Page” or the “GX Web Browser Version” after logging in. It's important to note that the rates displayed on the Future Chart may differ from those on the trading system due to different rate distributors.

trading-tools

2. Technical Analysis Commentary is another trading tool offered by FXTF. It provides an explanation of technical analysis, which involves predicting future price movements by analyzing past market trends. The commentary is presented in an easy-to-understand manner, making it suitable for individuals interested in studying charts and enhancing their technical analysis skills. The tool covers various aspects of technical analysis, including trends and their classifications.

trading-platform

3. Margin Calculator is a tool provided by FXTF that helps traders calculate the margin required for their trades. Margin refers to the collateral required to open and maintain positions in the forex market. The Margin Calculator assists traders in determining the amount of margin needed based on the trade size, leverage, and currency pair being traded. This tool helps traders manage their risk and make informed decisions when executing trades.

trading-tools

4. FXTF E-mail Magazine is an informational service provided by FXTF. It is a newsletter that targets customers who have an account with Mr. Tomorani Saito, the Representative Director of Win-invest Japan Co., Ltd., a well-established FX school. The e-mail magazine provides strategies directly linked to trading and market direction predictions. The newsletter is authored by Masaru Sugita, the Chairman of Win-invest Japan Co., Ltd., and Tomorani Saito, the Representative Director of the FX school. It offers valuable insights and analysis for subscribers interested in staying updated with market trends and trading strategies.

trading-tools
Pros Cons
FXTF Future Chart helps predict price movements based on past data. Rates on Future Chart may differ from those on the trading system.
Technical Analysis Commentary enhances understanding of technical analysis. Limited information on the depth and scope of the commentary.
Margin Calculator assists in managing risk and making informed decisions. Possible limitations or complexity in the calculation process.
FXTF E-mail Magazine provides valuable insights and analysis. Limited information on the frequency and reliability of the newsletter.

Trading Hours

FXTF has defined trading hours for both winter and summer seasons. During winter, the trading hours are from Monday 7:05 am to Saturday 6:50 am. However, there is a scheduled maintenance period from Tuesday to Friday, lasting from 6:55 am to 7:05 am, which lasts for 10 minutes. In the summer season, the trading hours start at Monday 7:05 am and end on Saturday 5:50 am. Similarly, there is a maintenance period from Tuesday to Friday, lasting from 5:55 am to 6:05 am, which also lasts for 10 minutes. These trading hours provide a structured timeframe for traders to engage in financial activities with FXTF.

Customer Support

Reception Time: FXTF offers customer support throughout the week, with 24-hour availability during specific hours. During winter time, you can reach them from Monday 8:00 am to Saturday 7:00 am. In summer time, their support hours are Monday 8:00 am to Saturday 6:00 am. However, support is not available on weekends and during year-end and New Year holidays.

Inquiries by Phone: FXTF provides assistance regarding account opening and trading services via phone. You can contact them at 0120-445-435. The phone menu offers different options for specific inquiries. Option 1 is for inquiries about “Forex/Commodity CFD Trading,” option 2 is for inquiries about “account opening” and “deposits and withdrawals,” and option 3 is for “other inquiries.”

Inquiries by Email: For urgent matters, it is recommended to contact FXTF by phone. However, you can also send inquiries via email to support@fxtrade.co.jp. When reaching out via email, it is important to include your name and login ID, especially for customers with DEMO or LIVE accounts.

Inquiries via LINE: FXTF also offers customer support through the messaging platform LINE. However, for urgent matters, contacting them by phone is advised. To add FXTF as a friend on LINE, you can use the LINE ID @GWFX. Please avoid sharing personal information or account details in the chat support.

customer-support

Conclusion

FXTF is a regulated financial platform based in Japan, offering trading services in the form of margin trading for currency pairs and commodity CFDs. It has been operating for approximately 15-20 years and is regulated by the Financial Services Agency in Japan. FXTF provides spreads on various currency pairs and offers leverage options of up to 25 times the initial investment for most major currency pairs, with a slightly lower leverage of 12.5 times for specific pairs. The platform supports two trading systems: MT4 and GX, catering to different trader preferences. FXTF also provides trading tools such as the FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and an informative email magazine. Customer support is available via phone, email, and the LINE messaging platform during specified hours. FXTF offers deposit and withdrawal services, with various methods available for customers to manage their funds. Overall, FXTF provides a regulated trading environment with offerings for traders interested in margin trading of currency pairs and commodity CFDs.

FAQs

Q: What is the leverage offered by FXTF?

A: FXTF offers leverage of up to 25 times for most major currency pairs and 12.5 times for specific pairs like TRY/JPY, ZAR/JPY, and MXN/JPY.

Q: What are the trading platforms provided by FXTF?

A: FXTF offers the MT4 trading system and the GX trading system as trading platforms.

Q: What market instruments can I trade with FXTF?

A: FXTF provides trading services for FX (30 currency pairs) and Commodity CFDs.

Q: How can I open an account with FXTF?

A: To open an account with FXTF, you need to complete an application, submit confirmation documents, undergo an account opening review, and await the approval.

Q: What are the deposit and withdrawal options with FXTF?

A: FXTF offers various deposit options, including quick deposits through personal pages or bank windows/ATMs. Withdrawals can be made with a same-day withdrawal service, subject to certain conditions.

Q: What are the customer support options provided by FXTF?

A: FXTF offers customer support through phone, email, and the LINE messaging platform.

Q: What are the trading tools offered by FXTF?

A: FXTF provides trading tools such as FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and FXTF E-mail Magazine.

Q: What are the trading hours of FXTF?

A: FXTF has defined trading hours during both winter and summer seasons, with scheduled maintenance periods.

Q: Is FXTF regulated?

A: Yes, FXTF is a regulated entity in Japan, holding a Retail Forex License regulated by the Financial Services Agency.

Q: How long has FXTF been in operation?

A: FXTF has been operating for 15-20 years.

Are the transaction costs and expenses of activtrades, fxtf lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive activtrades and fxtf are, we first considered common fees for standard accounts. On activtrades, the average spread for the EUR/USD currency pair is -- pips, while on fxtf the spread is --.

Which broker between activtrades, fxtf is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

activtrades is regulated by FCA,SCB,DFSA. fxtf is regulated by FSA.

Which broker between activtrades, fxtf provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

activtrades provides trading platform including -- and trading variety including --. fxtf provides trading platform including -- and trading variety including --.

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