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Global Broker Regulation & Inquiry App

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Exposure
URGENT ALERT - The JasFX is illegally withholding investor assets
I am the account holder of MT5 account 157052, a customer of the JasFX since November 2023. I regret having to publicly complain that the JasFX has failed to process my withdrawal request, despite my numerous attempts to follow up on this matter.Specifically, I have sent 22 emails to the email support_vn@jasfx.com and contacted the hotline 1900 099 970 on 11 times from May 7, 2024 to June 5, 2024, requesting that JasFX process my withdrawal of $5,000. However, the JasFX has yet to fulfill this request.Despite my continuous reminders and emphasis on the urgency of this issue, the JasFX has only responded by "acknowledging the problem" and stating they will "investigate the informationand respond as soon as possible", without providing any specific reasons for the delay. I feel the JasFX is intentionally delaying and ignoring my request in order to misappropriate investor assets.The JasFX's failure to process my withdrawal has caused me significant harm. I have had to bearlosses from being unable to continue trading, and I have also faced difficulties in my daily expenses.This delay or refusal to process withdrawal orders not only violates the JasFX's commitments toinvestors, but also erodes the trust of the community in the financial market. I urge everyone who has, is, or plans to trade on the JasFX to be vigilant and carefully consider their decision.I have decided to publicly post this complaint on various online platforms to warn the community about JasFX's failure to process customer withdrawal requests. I hope this post will help other investors avoid similar troubles.Please share this post to alert as many investors as possible about the risks involved. We need to stand up and demand that JasFX immediately cease this unacceptable behavior
TV03
2024-06-12
Exposure
Fraud, fraud
I have a trading account at jasfx. ID number: 992601 capital 16000usd - In August 2023, I received support from a friend named Hoang Dang to trade goods and stocks. - On January 12, 2024, I was informed by Hoang Dang that the floor's price-bearing bonus had a limited time limit, so I asked to deposit more money to extend it, but because I couldn't get enough money to deposit into my account, the floor revoked the bonus. and resulted in the account being burned. - After my account was burned, Hoang Dang contacted me and said: that Jasfx floor gave me a mechanism to refund 70% of the deposited capital with the condition of trading 50 lots of forex and commodities and depositing 5000usd. - On March 11, 2024, I deposited 4200 USD + 800 USD (previously I deposited to keep the mechanism) for a total of 5000 USD. - During the time of supporting me to refund my capital, Mr. Hoang Dang due to personal matters handed over his records to Mr. Thanh Huyen. On March 12, 2024, Mr. Thanh Huyen supported me with 20 lots, these 20 lots got one My friend named Quan called to confirm. On the same afternoon, Thanh Huyen called and asked me to buy 1 lot of XPTUSD (you said this was a mandatory condition set by the exchange while Hoang Dang and Thanh Huyen initially did not mention the mandatory condition to buy XPTUSD). ). - At first, I didn't follow it because I read a lot of denunciation articles on the trader community group, specifically that if I bought 1 lot, my account would be negative by 6000 USD. I told Thanh Huyen that I didn't want to take this order, but Thanh Huyen said. Huyen insisted that I follow and said this was the floor's request. Thanh Huyen guarantees to refund the negative amount of the XPTUSD buy order. Because I trusted the floor and the supporter, I followed the signal. - At this point, it has been 2 weeks. I have not received back the negative amount of the XPTUSD buy order and have not received any notification from Thanh Huyen and Jasfx.
+2
VanManh
2024-04-08
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