i had a trade that was running in 630 usd profit. i tried to close the trade but couldn't. i was eventually able to close the trade but instead of receiving my total profit, the broker only gave me 235 usd. i have complain and they told me they would fix it, its getting to a week now and support isn't replying me anymore.
i also have a trade that was on 70 usd profit, broker refuse me to close the trade. i tried everything i could to close the trade but it didn't work. i complained to support and we both tried everything he suggested to close the trade but it didn't work. i couldn't close my trade. support said i shouldn't worry, that he has transferred me to financial team that would reply in 6 hours time and if anything happens to the trade, they would take responsibility for it. financial team fixed the problem 7 hours later when the trade is against me. i have been waiting for response to get my profit paid to me. no response. i had a videos recorded of everything that happened and all evidence needed which i forwarded to the support email.
they told me they can’t pay me my money.
this broker is fraudulent
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原文
fraudulent trading activities
i had a trade that was running in 630 usd profit. i tried to close the trade but couldn't. i was eventually able to close the trade but instead of receiving my total profit, the broker only gave me 235 usd. i have complain and they told me they would fix it, its getting to a week now and support isn't replying me anymore. i also have a trade that was on 70 usd profit, broker refuse me to close the trade. i tried everything i could to close the trade but it didn't work. i complained to support and we both tried everything he suggested to close the trade but it didn't work. i couldn't close my trade. support said i shouldn't worry, that he has transferred me to financial team that would reply in 6 hours time and if anything happens to the trade, they would take responsibility for it. financial team fixed the problem 7 hours later when the trade is against me. i have been waiting for response to get my profit paid to me. no response. i had a videos recorded of everything that happened and all evidence needed which i forwarded to the support email. they told me they can’t pay me my money. this broker is fraudulent
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