Ang WikiFX, bilang isang independiyenteng platform ng serbisyo ng impormasyon ng third-party, ay nakatuon sa pagbibigay sa mga user ng komprehensibo at layunin ng mga serbisyo ng impormasyon sa regulasyon ng broker. Ang WikiFX ay hindi direktang nakikibahagi sa anumang mga aktibidad sa pangangalakal ng forex, at hindi rin ito nag-aalok ng anumang anyo ng mga rekomendasyon sa channel ng kalakalan o payo sa pamumuhunan. Ang mga rating at ebalwasyon ng mga broker ng WikiFX ay nakabatay sa impormasyong may layunin ng publiko at isinasaalang-alang ang mga pagkakaiba sa patakaran sa regulasyon ng iba't ibang bansa at rehiyon. Ang mga rating at pagsusuri ng broker ay ang mga pangunahing produkto ng WikiFX, at mahigpit naming sinasalungat ang anumang mga komersyal na kasanayan na maaaring ikompromiso ang kanilang pagiging objectivity at pagiging patas. Tinatanggap namin ang pangangasiwa at mga mungkahi mula sa mga user sa buong mundo. Hotline ng Reklamo: report@wikifx.com
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Orihinal
Exante stole all my money! I have been their client since 2019. In April 2024 there was an accident in my family my father has an Oncological disease and I tried to Withdraw my money for his treatment, At first I was informed that they do not withdraw money in my bank. I tried to transfer my srocks to another broker. l gave an order to transfer my stocks to another broker but after a long delay in the transfer procedure by Exante, they told me, that I can't allowed to do this, according their internal restricts. I asked them to show this internal restricts, but they couldn't do it. I wrote a letter to ceo Exante Aleksei Kirienko, complaint team, support team and personal manager and explained, that I need money for father's treatment and sent them all documents with diagnosis. They offered me to transfer my money to their account in Honk Kong. I opend the account in Honk Kong and they transfered money to this residence. Afrer it I tried to Withdraw my mone to my bank account, but money returned to my account in Exante Honk Kong. I asked them to show me swift document, but they amswered, that their bank can't provide Swift document, but it is the absurdity!!! I wrote the complience to complience department and CEO Dmitry Kirienko once again after it my money went missing from my account. My personal manager Sergei Krasikov told me, that they tried to transfer money to my bank account once again. After 3 weeks I don't have money in my bank account and I don't have money in my Exante account I wrote email to personal manager about actual status of my money, but there were no answer from him. Exante lies me every day!!! Three months I can't withdraw my money! They spoke with me only through the prrsonal manager, but he is not telling me the truth! I càn't receive any official answer from Exante team! Now I'm writing a claim to regulator!
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