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M :

6-10 years

Hong Kong

Exposure

On August 20th, the platform forcefully closed my positions under normal circumstances. At that time, I was holding about 0.5 lots of Bitcoin, 0.1 lot of gold, and 0.1 lot of crude oil. After the abnormal liquidation of orders by the platform, I contacted them, but they did not respond for several days. Later, they admitted it was a system issue but refused to offer compensation or resolve the problem.

Original

该平台,在8.20号,在正常情况下强制平仓我订单,当时持有比特币0.5手左右,黄金0.1左右,原油0.1手。该平台给异常平仓后,联系该平台,好几天不回消息,回消息就是扯皮。后承认系统是系统问题,后具不赔偿,不处理问题

Hong Kong 2024-08-28
Severe Slippage

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