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Profit cannot be withdrawn, and the principal cannot be withdrawn three times.

拉ki
Within 1 year

Exposure

I deposited 9900 on June 17th to the Octa platform. Due to the platform's bonus promotion and high leverage, my funds doubled within a month. At this point, I wanted to withdraw the profits, but the platform refused my withdrawal request and asked me to provide KYC and three months of USDT wallet transaction records. After providing the requested documents, the platform claimed that I engaged in unauthorized trading. However, I traded normally, placing manual orders without delay or pushing positions. They want to deduct my profits and I even considered just getting back my initial investment. It has been almost three months now, and my initial investment has still not been withdrawn. Every time I communicate with the platform via email, their response is either that they are handling my withdrawal request normally or that it has been forwarded to the finance department. I hope that through Tianyan, the platform will address this issue correctly. Thank you.

Original

盈利不给出金,本金三个不给出金

我是6月17日入金9900到octa平台,因为平台有赠金活动加上高杠杆,在一个月时间里,我的资金就翻倍了,这时我想把盈利的资金取款,平台拒绝我的出金,让我提供KYC,和三个月的USDT钱包的流水,提供之后,平台说我违规交易,但是,我是正常交易 ,手动下单,不会延时,不会推盘,要扣除我的盈利,想着退回本金就算了,现在过去马上三个月了,本金迟迟不给出金,每次用邮件和平台沟通,平台的回复,正常处理的你的出金问题,或者已经转交到财务部门,希望通过天眼让平台正确的对待这次的问题,谢谢

Hong Kong 2024-09-25
Unable to Withdraw

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