I processed a withdrawal on June 17 but did not receive the money. On June 18, I asked the customer service, and they said that the system checked your withdrawal address: Xxxxxxxxxxxxxxxxxxxxx and found that it was a risky and suspected fraudulent address. To protect the safety of your account funds, the account safety mode has been turned on for you. To close the withdrawal channel, you need to apply for a first-level certificate, which requires you to upload your ID card and the accompanying content: I guarantee that I have not participated in fraud. I also need to pay a special fund of 5800 USDT for the certificate. This amount will be reviewed separately by the financial department and will be issued to your account balance after the review is completed. This is the only solution. Since the account has transactions with a fraudulent address, a guarantee is required to process the withdrawal for you. The CSRC guarantee requires you to apply for a first-level certificate, which can be as a guarantee.