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15,000 USD was stolen from my account, please compensate me for the loss.

john775

1-2 years

United States

Exposure

On the afternoon of March 5, 2023, I suddenly received 5 text message reminders that the withdrawal was successful. I thought it was a joke, so I went to the toilet with a smile. Thinking that something was wrong, I quickly logged in to the account. All the funds in the account were suddenly transferred to Fu. I opened my USD wallet and was withdrawing money like crazy. I quickly changed my password and I was still withdrawing money during the modification process. Since I didn’t leave the account manager’s phone number at that time, all the previous manual customer pages of FXTO turned into robots, turning me into a robot. I was so anxious that I could only send an email to the official to stop my withdrawal. My total account balance was about 53,000USD. 1,700USD was transferred out to 1,500 USD from the first account, and 46,000USD was transferred out from the second account, which was about 52,000USD. I held a position margin. It was not enough to close the position. I took 15,000USD from the virtual currency channel of the wallet, leaving more than 30,000 USD. The withdrawal was completed very quickly in more than ten minutes. My wallet address was bound and verified, but the 15,000USD withdrew did not arrive in my account. Wallet, I quickly took out the remaining amount through the bound bank card. Futuo is too unsafe. The platform even withdraws funds without personal verification and cannot guarantee the safety of funds. The final reply from customer service said that my email information was leaked to ensure that third parties cannot access my email. The key problem is that Futuo did not make any The verification code will not be sent to the email address, so what is the use of accessing my email address. This led to my debt crisis, with a total loss of over 20,000USD

Original

账户被内部偷取走15000USD,赔我损失

2023.3.5号下午我突然收到5条出金成功的短信提醒,我还以为开玩笑,笑着上了个厕所,想着不对头,赶紧登录账户,所有账户的资金突然被人集中转移到富拓USD钱包,正在疯狂出金,我然后赶紧修改密码,修改的过程中还在不断地出金,由于当时没留客户经理的电话,富拓以前的人工客户网页都变成了机器人,把我急死了,只能通过邮件给官方发邮件停止我的出金.我的总账户余额53000USD左右,第一个账户1700USD被转出来1500,第二个账户52000USD左右被转出来46000USD,持有仓位保证金不足平仓,从钱包的虚拟货币通道取走了15000USD,剩余了三万多,出金十几分钟完成很快,我的钱包地址是绑定验证过的,出金的15000USD并没有到我的钱包,我赶紧把剩余的金额通过绑定的银行卡取出来了。富拓太不安全了,平台竟然出金不做本人验证,无法保证资金安全,客服最终的回复说我的邮件信息泄露,确保第三方不能访问我的电子邮件,关键问题是富拓没有做出金验证,也不会发验证码给邮箱,访问我的邮箱有什么用。这导致我的债务危机,总损失超过20000USD

United States 2024-03-18
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