Process the compensation procedure. The fund reaches trading account successfully after paying margin. Then, they use various excuses to deny and delay withdrawal when processing the withdrawal-BKYHYO-Exposure-WikiFX

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BKYHYO -

Exposure Details -

Process the compensation procedure. The fund reaches trading account successfully after paying margin. Then, they use various excuses to deny and delay withdrawal when processing the withdrawal

Jumi Li

3-5 years

Taiwan

Exposure

The withdrawal process is different. On 2022/6/13, I inquired whether the withdrawn funds were credited into the account, and the account was successfully credited the next day, and no other fees were charged. I applied for a withdrawal on 2022/7/7. During the process, the customer service did not take the initiative to explain the withdrawal process, and I asked the customer service again on 2022/7/9. He said that the account will be received on working days. On 2022/7/11, I asked the customer service again, and the customer service responded. To pay 30% tax. The customer service never told me that I had to pay taxes

Original

辦理賠付手續，繳納保證金後，資金順利到交易帳戶，後來辦理出金卻用種種理由拖延出金和拒絕出金

出金流程前後不一。 2022/6/13詢問出金的資金是否入帳，隔天順利入帳，且未收取其他費用。 2022/7/7申請出金，過程中客服未主動說明出金流程，且我在2022/7/9再次詢問客服，他說工作日會到帳，2022/7/11再次詢問客服，客服回應要繳納30%稅金。客服從來沒跟我說出金要繳納稅金一事