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Cannot withdraw normally. The customer service deceives customer and hard to withdraw

鱼凫45292

3-5 years

Hong Kong

Exposure

The withdrawal application was filed at 4:00 a.m. on June 22. Strictly speaking, it was still on the 21st, and no one was working in the middle of the night. However, on the 22nd, the whole day was not reviewed and processed, and it was not reviewed until 3:00 p.m. on the 23rd. , and said that it would take 1-3 days to count from the review and processing, up to the 26th, but on the 27th, after the time specified by myself, he said that the speed of the payment provider is different, he will help me, and sent it to me. Please take a look at the reply email from the payment provider. The screenshot was taken in the early morning of May 5th, not mine at all. In other words, the customer service took a screenshot of someone else a month ago to perfunctory me, and there was no time on it, or the time of the screenshot itself exposed them. After the whole calculation, it was only 90 dollars after 6 days, but I didn't bring it up. Mainly when I first started using it in 2020, it only took three days from application to collection, and the withdrawal cycle doubled. Please be careful, they might be running away.

Original

未正常出金,客服欺骗客户,出金困难

6月22日凌晨4点提起出金申请,严格来说还处在21日的盘,大半夜也没人工作啊,但22号整个白天硬是没有审核处理,到23号下午三点才审核处理,又说要从审核处理算起,1-3天,最多到26号吧,可27号了,过了自己规定的时间,又说支付商速度不同,会帮我催,还给我发了支付商的回复邮件,大家看看,那个截图是5月5号凌晨的截图,根本不是我的。也就是说,客服拿了一个一个月前的别人的截图敷衍我,上边没有任何时间,还是截图本身自带的时间暴露了他们。整整算了下来,6天了,才90美金,愣是没提出来。主要是2020年刚开始用的时候,从申请,到收款,也就三天,出金周期增长了一倍,现在仍没有提出来,客服还骗我。请大家注意,可能要跑路了。

Hong Kong 2022-06-27
Unable to Withdraw

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