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Blocked by customer service, unable to withdraw money, unable to trade ~ no positive response

Ting Chuang
3-5 years

Exposure

When I first applied for a withdrawal, I was told that there were multiple third-party remittances, and I had to pay 2% income tax (payment on time) according to the money laundering prevention regulations. When I asked about the review results for the second time, I was told that the participating platform did not complete the remittance as scheduled, so a late fee was incurred (the payment was made as scheduled). The third time I asked about the review results, the customer service staff couldn't read them back. →I found through the software that I was blocked by customer service? ! At the same time, I also found that I could not trade, and now this situation is equivalent to no solution. Don't know what's wrong with my account? A lot of questions~~~? Hope the platform can help.

Original

被客服封鎖、無法出金、無法交易~得不到正面回應

第一次申請出金時,被告知有多筆第三方匯款,依洗錢防制條例必須繳錢2%所得稅(如期繳款)。 第二次詢問審查結果時,又被告知參與平台無如期完成匯款,所以產生了滯納金(如期補繳完)。 第三次詢問審查結果時,客服人員就都不讀不回。→我透過軟體發現我被客服封鎖?!同時我也發現我無法進行交易,現在這個狀況等於無解了。不知道我這個帳戶出了什麼問題? 很多的疑問~~~?希望平台能協助。

Taiwan 2022-06-12
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