ZFX Information

Zeal Group of Companies, often referred to collectively as the Zeal Group, is a conglomerate of fintech corporations and regulated financial institutions that trade under the name ZFX. The group specializes in providing liquidity solutions for various types of assets in regulated markets and is backed by exclusive technology. Furthermore, the Zeal Group operates globally, combining with their multi-asset specializations and regulatory frameworks, solidifies their position as a competitive player in the financial industry.

Pros & Cons

ZFX is a broker that offers several advantages and disadvantages to traders.

On the positive side, ZFX is a regulated broker, providing traders with demo accounts option, which is beneficial for beginner traders who want to practice their trading strategies before trading with real money. In addition, ZFX offers competitive trading conditions and low minimum deposit requirement through the popular MetaTrader4 trading platform.

On the negative side, no MT5 platform and no Islamic account option for Muslim traders. And ZFX doesn't reveal any info on deposits and withdrawals. Additionally, the broker does not provide services for residents of certain countries such as the United States of America, Brazil, Canada, Egypt, Iran, North Korea (Democratic People's Republic of Korea), and EU countries.

Is ZFX Legit?

ZFX is a regulated broker. Its company name is Zeal Capital Market (UK) Limited, and it is authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom under the registration No. 768451. The FCA is one of the most reputable regulatory bodies in the world, and its strict regulations ensure that ZFX adheres to high standards of transparency and fairness.

ZFX's other entity, Zeal Capital Market (Seychelles) Limited, is authorized and offshore regulated by the Seychelles Financial Services Authority (FSA) under regulatory license number: SD027.

Additionally, ZFX ensures the safety of its clients' funds by keeping them fully segregated in a designated client bank account. This means that the clients' funds are kept separate from ZFX's operating funds. In the event that the company faces financial difficulties or becomes insolvent, the funds in these client accounts cannot be used to meet the liabilities of the company. This measure provides an added layer of security for ZFX clients, ensuring their capital cannot be used for any other purposes aside from their trading activities.

Market Instruments

ZFX provides a comprehensive range of market instruments, catering to diverse trading preferences and strategies. This includes major asset classes such as forex, where traders can engage in currency trading across major, minor, and exotic pairs. For those interested in the stock market, ZFX offers the ability to trade stocks from leading global companies, allowing traders to tap into corporate performance and stock market trends.

Additionally, ZFX includes indices trading, which aggregates the performance of a number of stocks representing a segment of the stock market, providing a broader market exposure. Commodities are also available, offering opportunities to trade in essential goods such as oil and gold, which are often used as hedge investments against inflation or currency devaluation.

Furthermore, ZFX has embraced the growing interest in digital currencies by including cryptocurrencies in their offerings, thus allowing traders to speculate on the highly volatile crypto markets. Overall, ZFX's diverse selection of trading instruments ensures that traders have ample opportunities to diversify their portfolios and explore various market dynamics.

Account Types

Apart from demo accounts, ZFX offers three types of trading accounts, namely Mini Trading, Standard Trading, and ECN Trading accounts. Each account has its own unique features and advantages, catering to different levels of traders with varying trading styles and preferences.

• Mini Trading Account: The Mini Trading account is designed for beginner traders who are new to the forex market. It requires a minimum deposit of $50 and offers the minimum FX spreads starting from 1.5 pips. The leverage is up to 1:2000, and the minimum trading size is 0.1 lots.
• Standard Trading Account: The Standard Trading account is designed for experienced traders who require a more comprehensive trading environment. It requires a minimum deposit of $200 and offers floating spreads starting from 1.3 pips. The leverage is up to 1:500, and the minimum trading size is 0.01 lots.
• ECN Trading Account: The ECN Trading account is designed for professional traders who require direct access to liquidity providers. It requires a minimum deposit of $1,000 and offers spreads starting from 0.2 pips (commission may apply). The leverage is up to 1:500, and the minimum trading size is 0.01 lots.

How to Open an Account?

Opening an account with ZFX is a simple and straightforward process that can be completed in just a few steps.

• First, navigate to the ZFX website and click on the “Open an Account”or 'Start Trading Now' button.

• You will then be prompted to fill out a registration form with your personal information, including your country of residence, name, surname, phone number, email address, password, and referral code (optional). Confirm that you have read 'Terms & Conditions' and then click the 'Register' button.

• Next, you will need to choose the account type that best suits your needs, whether it be a Mini Trading, Standard Trading, or ECN Trading account. Each account type has its own minimum deposit requirement, so be sure to check the details carefully before making your selection.
• Once you have completed the registration form and selected your account type, you will need to provide some additional documentation to verify your identity and address. This typically includes a copy of your passport or national ID card, as well as a recent utility bill or bank statement. Once your account has been approved, you will be able to fund it and start trading in the financial markets.

Leverage

The maximum leverage offered by ZFX is up to 1:2000 and the leverage amount may vary depending on the account type and trading instrument. Additionally, ZFX operates on a tiered margin system, where the leverage is determined based on account equity. For accounts with equity between $0 and $3,000, the maximum leverage is 1:2000. For equity between $3,001 and $10,000, the maximum leverage is 1:1000. More detailed info on leverage can be found in the screenshot below:

Spreads & Commissions

ZFX says it offers competitive spreads and commissions on its trading instruments.

For the Mini Trading account, the minimum spread for forex pairs is 1.5 pips. The Standard Trading account has a minimum spread of 1.3 pips for forex pairs. The ECN Trading account has a minimum spread of 0.2 pips for forex pairs. However, no specific info on commissions is revealed openly.

Trading Platforms

ZFX offers the popular trading platform MetaTrader 4 (MT4), which is widely recognized in the forex industry for its user-friendly interface and advanced trading tools. MT4 provides access to various order types, technical analysis tools, and customization options, making it suitable for both novice and experienced traders. In addition, ZFX offers mobile versions of the MT4 platform for both iOS and Android devices, enabling traders to access the markets from anywhere, at any time.

ZFX also provides a mobile application for its clients, ensuring they can trade on the go. This ZFX Mobile App offers access to all the major features of the trading platform and enables clients to manage their portfolio, place trades, and monitor the markets from their mobile device.

The mobile app can be a valuable tool for traders who need the flexibility to trade anywhere and anytime, while still having access to key functionalities of the platform. Before using the app, make sure it is downloaded from an official source like the App Store or Google Play to ensure security and authenticity.

Copy Trading

ZFX offers a Copy Trade feature, which is great news for both beginner and busy traders. Copy trading, also known as social trading, allows traders to automatically copy the trades of experienced and successful traders. This can help beginners to learn trading strategies from experienced traders, and help busy traders to automate their trading. By using the Copy Trade feature, you can potentially increase your chances of making profitable trades.

Education

ZFX is committed to providing an extensive educational framework to support both novice and experienced traders through their A-to-Z Academy, which offers comprehensive learning resources designed to master trading from the basics to advanced strategies. This initiative underscores ZFX's dedication to empowering its clients with the knowledge needed to navigate the financial markets confidently.

Additionally, ZFX enhances trader support with a 24/7 Help Center, serving as a constant trading support hub where traders can obtain assistance at any time.

The platform also features a detailed Glossary, which acts as a valuable dictionary for demystifying complex trading terminology, making the trading language more accessible to everyone.

Moreover, their FAQ section addresses common queries related to trading mechanics, account management, funding procedures, withdrawals, and specific product details.

Collectively, these educational resources equip ZFX traders with a solid foundation of knowledge and continuous support, facilitating a well-rounded and informed trading experience.

Customer Support

ZFX provides robust customer support with extensive availability and multiple communication channels to ensure that traders can receive assistance whenever needed. Operating hours extend throughout the week, with round-the-clock support from Monday to Friday and extended hours over the weekend from 07:30 AM to 02:00 AM the next day, accommodating traders across different time zones.

Traders can reach out via online chat for immediate responses, use the contact form for less urgent inquiries, or call directly through the phone number 400-8424-611 for personalized assistance. Additionally, ZFX can be contacted through email at cs@zfx.com for comprehensive support.

The broker also maintains a strong presence on several social media platforms including Facebook, Instagram, LinkedIn, and Twitter. This multi-faceted approach ensures that ZFX's clients receive timely and effective support, enhancing their trading experience.

Conclusion

Overall, ZFX is a reputable option for traders looking to access the financial markets. The broker's maximum trading leverage of 1:2000, based on account equity, is one of the highest in the industry and can provide traders with significant opportunities for profit. Additionally, competitive spreads and a choice of popular MT4 trading platforms further strengthen ZFX's position as a reliable broker.

Frequently Asked Questions (FAQs)

Risk Warning

Online trading is dangerous, and you could potentially lose all of your investment funds. Not all investors and traders are suitable for it. Please understand that the information on this website is designed to serve as general guidance, and that you should be aware of the risks.

General Information

What is Yuanta Futures？

Yuanta Futures Co., Ltd is a Taiwan-based business that specializes in futures brokerage and proprietary trading. It was established in 2011. The company runs its businesses through futures brokerage, which includes domestic futures brokerage, domestic options brokerage, offshore futures brokerage, and offshore option brokerage services; proprietary business, which involves trading in securities, futures, and options, among other things; consultancy services, which include futures market analysis and advices, futures-related book publishing and seminars, as well as futures managing services, proprietary trading, and other businesses. TPEx has granted Yuanta Futures Co., Ltd authorization and regulation; nevertheless, the entire scope of its regulatory license has not been made public.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

Yuanta Futures Alternative Brokers

There are many alternative brokers to Yuanta Futures depending on the specific needs and preferences of the trader. Some popular options include:

• GF Futures - A highly regarded futures broker known for its comprehensive range of services and expertise, making it a reliable choice for clients seeking reliable futures brokerage solutions.

• HUISHANG FUTURES - A prominent futures broker that stands out for its strong research capabilities and customer-focused approach, making it a recommended option for investors seeking in-depth market analysis and personalized support.

• HUALIAN FUTURES - A well-established futures broker known for its robust technological infrastructure and user-friendly platforms, making it a recommended choice for clients looking for advanced trading tools and a seamless trading experience.

Is Yuanta Futures Safe or Scam？

Yuanta Futures operates under the regulation of TPEx (Taipei Exchange), which provides a level of oversight and compliance to their operations. However, it is important to note that there have been reports from users encountering difficulties with fund withdrawals and incidents related to potential scams associated with Yuanta Futures. These reports raise concerns and highlight the need for caution when considering Yuanta Futures as a trading option.

Products & Services

• Futures Introducing Broker (IB)

Yuanta Futures IB business has 21 clients, including Yuanta Securities, Taiwan Cooperative Securities, Kuanz Ho Securities, Taichung Bank Securities, Fenglong Securities, and others, as well as five clearing houses including Yuanta Securities, Optiver Taiwan, and Oriental Securities Corporation; additionally, with a convenient network of electronic channels (mobile phone app and internet platform), Yuanta Futures provides service without boundaries.

• FINI Department

The team at Yuanta Futures offers top-notch services to foreign institutional investors. These services include domestic agent services, manual order placement, a variety of quick and secure electronic order placement platforms, and tailored after-hours reports to fulfill the specific requirements of all of our FINI clients.

• Leverage Transaction Merchant

Yuanta Futures claims to offer clients and institutional investors a wide variety of profit and hedging channels because Yuanta Futures was the first to introduce foreign currency margin trading. The broker provide services in more than thirty foreign currencies, as well as program trading strategies, and on the basis of our advantages as a leading brand in options and long-term development of foreign exchange futures. In the future, Yuanta will work to gradually introduce the buying of Taiwan stock options, forward contracts, option contracts, exchange contracts, contracts for difference, and other related products, or combination contracts, like links to fixed income products, as the regulatory authorities continue to open the market.

Trading Platform

Yuanta Futures offers a flexible and convenient electronic operating platform - the cutting-edge Yuanta Futures Wizard app - providing consumers a fresh program trading experience. Yuanta Futures has Taiwan's strongest sales force and a wealth of professional expertise. Yuanta Futures has attempted to dispel the mystique and danger that previously surrounded the futures market and create a new age of riches and stability for its clients.

See the trading platform comparison table below:

User Exposure on WikiFX

On our website, you can see reports of unable to withdraw and scams. Traders are encouraged to carefully review the available information and consider the risks associated with trading on an unregulated platform. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section. We would appreciate it and our team of experts will do everything possible to solve the problem for you.

Customer Service

The Yuanta Futures customer support can be reached through telephone: 886-2-23261000 / 0800-333-338, as well as Facebook and Line.

Address: 3F., No. 77, Sec. 2, Nanjing E. Rd., Zhongshan Dist., Taipei City 104089 , Taiwan (R.O.C.).

Conclusion

In conclusion, the current situation surrounding Yuanta Futures raises significant concerns regarding the ability to withdraw funds associated with the company. While Yuanta Futures operates under the regulation of TPEx, the alleged difficulties in the withdrawal process have eroded trust and confidence among investors.

It is crucial for regulatory authorities to thoroughly investigate these reports and take appropriate actions to protect the interests of investors and uphold the integrity of the financial market. Addressing these concerns is paramount to restoring trust in Yuanta Futures as a reliable financial institution.

Frequently Asked Questions (FAQs)

Q1: What is the regulatory authority overseeing Yuanta Futures' operations？

A1: Yuanta Futures is regulated by TPEx (Taiwan Stock Exchange).

Q2: How can customers contact Yuanta Futures' customer support？

A2: Customers can reach Yuanta Futures' customer support through telephone at 886-2-23261000 / 0800-333-338. They can also contact customer support through Facebook and Line.

Q3: What is the electronic operating platform provided by Yuanta Futures？

A3: Yuanta Futures offers the Yuanta Futures Wizard app, which is a flexible and convenient electronic operating platform designed to enhance the trading experience for users.