What is Windsor Brokers？

Windsor Broker Ltd, founded in 1988 and headquartered in Limassol, Cyprus, is an European brokerage firm that has been providing financial services to retail, corporate and institutional investors worldwide for many years, offering a wide range of financial instruments, including Forex, commodities, indices, and shares, as well as a variety of trading platforms and trading tools. Windsor Brokers Ltd is licensed and regulated by the Cyprus Securities and Exchange Commission (CySEC, No. 030/04).

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

Is Windsor Brokers Safe or Scam？

Regulation by a reputable authority like Cyprus Securities and Exchange Commission (CySEC) is a positive factor indicating that Windsor Brokers is a legitimate broker. Additionally, the fact that they offer negative balance protection is also a plus for traders.

Besides, its entity in Belize, Windsor Brokers (BZ) Ltd, is regulated by the Financial Services Commissions (FSC).

Its global entity, Windsor Brokers International Ltd, operates under the regulation of the Seychelles Financial Services Authority (FSA), with license no. SD072.

Market Instruments

CFDs on forex, spot metals, spot commodities, spot indices, shares, ETFs are all available at Windsor Brokers. The broker allows clients to access a huge range of trading markets. Therefore, both beginners and experienced traders can find what they want to trade with Windsor Brokers.

Accounts

Demo Account: Windsor Brokers provides a demo account that allows you to try out the financial markets without the risk of losing money.

Live Account: Windsor Brokers offers two types of real trading accounts: the Prime Account and the Zero Account. The Prime Account, geared towards support-oriented traders, has a lower $50 minimum deposit and spreads starting from 1.0 pips on major pairs. It provides zero commission on forex CFDs, an $8 commission per lot for crypto CFDs, and includes training resources.The Zero Account targets heavy traders with a $1,000 minimum deposit, zero spreads on major currency pairs, and a maximum leverage of 1:1000. It charges an $8 commission per lot for forex, metals, and crypto CFDs, with no commission on other CFDs. Both accounts offer negative balance protection, personal account managers, a 0.01 minimum trade volume, a 50 lot restriction per ticket, hedging allowance, and a 20% stop-out level with a 100% margin call. Notably, the Zero Account does not support Islamic/swap-free accounts.

Leverage

The maximum leverage offered by Windsor Brokers is only 1:30, which may seem too low to you. Margin requirements for professional clients based on 1:100 leveraged accounts. Other leverages are available to Professional Clients only.

In reality, those leverage of up to 1:500 or even 1:1000 are all from unregulated or offshore regulated brokers, and as we know, offshore regulation is much less strict regulation. For brokers that are formally regulated by the major regulatory bodies, they can only offer leverage of 1:30 or 1:50 at best, which is sufficient for the novice Forex trader. Lower leverage reduces the potential gains on trades, but more importantly, it reduces much of the risk. We recommend that you always keep your account risk at 2% or less.

Spreads & Commissions

It is commendable that in the trading instruments interface, Windsor Brokers provides a detailed table showing the spreads, margin requirement, pip value, and stop levels of various instruments in various accounts in detail, which greatly facilitates customers' inquiries and comparisons.

Below is a comparison table about spreads and commissions charged by different brokers:

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

Windsor Brokers offers traders the popular MT4 trading platform for PC, Mac, WebTrader, Android, iPhone, Android Tablet and iPad, which is ideal for all traders, whether they are professional traders or beginners. MT4 trading platform features powerful charting capabilities, a large number of indicators and algorithmic trading features, a user-friendly interface, a dynamic security system, and multi-terminal functionality.

See the trading platform comparison table below:

Trading Tools

Windsor Brokers provides a variety of trading tools to its clients to help them make informed trading decisions. These tools include market analysis and commentary, an economic calendar, and information on market holidays. Additionally, the broker offers several Forex calculators, such as Profit, Margin, Pip, Fibonacci, and Pivots calculators, which can be useful in managing risk and determining potential profits. By providing these trading tools, Windsor Brokers aims to empower traders with the necessary knowledge and resources to navigate the financial markets.

Deposits & Withdrawals

In terms of deposits and withdrawals, Windsor Brokers offers these payment methods: Credit/debit cards (Visa/MasterCard), WebMoney, Wire Transfer, Neteller and Skrill.

Windsor Brokers minimum deposit vs other brokers

The broker does charges fees for deposits and withdrawals, which vary on the payment method. All deposits are processed on the same day, while most withdrawals can be processed on the same day with the exception of wire transfer withdrawal.

More details concerning deposit/withdrawal fees and processing time can be found in the table below:

See the deposit & withdrawal fee comparison table below:

Note: Fees may vary based on the payment method and currency used. Please refer to the broker's website for the most up-to-date information.

Customer Service

Below are the details about the customer service.

Service Hour: 24/5

Live Chat/Fill in Contact Form

Email: support@windsorbrokers.eu

Phone: +357 25 500 700

Fax: +357 25 500 555

Address: Spyrou Kyprianou 53, Windsor Business Center, 3rd Floor, Mesa Geitonia, 4003 Limassol, Cyprus,

Or you can also follow this broker on some social media platforms, such as Twitter, Facebook, Instagram, YouTube and Linkedin.

Overall, Windsor Brokers' customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Note: These pros and cons are subjective and may vary depending on the individual's experience with Windsor Brokers' customer service.

Promotions

Windsor Broker offers a $30 no deposit bonus for new clients, credited after completing a straightforward account opening process - apply, register by meeting requirements, and receive $30 in trading credit upon approval, allowing risk-free platform exploration.

Education

Windsor Brokers offers some educational resources to help traders improve their skills and knowledge. They have a video library that covers topics such as technical analysis, risk management, and trading strategies. They also have a glossary of trading terms and an ebook library that covers a range of topics such as trading psychology, fundamental analysis, and more. These educational resources are available for free to all clients of Windsor Brokers.

User Exposure on WikiFX

On the WikiFX website, you can see that some users have reported unable to withdraw. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Conclusion

Windsor Brokers is a regulated broker that offers access to multiple markets and trading platforms, as well as a range of trading tools and educational resources. The broker's negative balance protection is a positive feature that helps protect traders from incurring losses beyond their deposited funds.

However, some users have reported difficulties with withdrawals, which may raise concerns about the broker's reliability. Overall, Windsor Brokers appears to be a reputable broker that offers a good range of services, but potential traders should carefully consider the reported withdrawal issues before deciding to open an account.

Frequently Asked Questions (FAQs)

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

Founded in 2020, Veracity Markets is a broker operating in South Africa, offering trading services in derivatives, indices, metals, commodities, and shares. However, the broker raises suspicions as it lacks valid regulatory licenses, and the licenses it claims to hold are suspected to be clones. The WikiFX Score for Veracity Markets is low, primarily due to numerous customer complaints regarding withdrawal difficulties, severe slippage, technical issues, and premature trade closures. Customers express frustration with delays in fund withdrawals and cite blown accounts as a result of slippage and technical problems. The broker provides three account types with different features and specifications, including variable spreads and leverage of up to 1:500. Veracity Markets supports the popular MT4 trading platform and offers multiple contact options for customer support. However, the reviews on WikiFX highlight concerns and issues raised by customers, indicating a lack of trust and satisfaction with the broker's services.

Here is the home page of this brokers official site:

Is Veracity Markets Legit？

Veracity Markets is not regulated by any valid regulatory authority based on the information provided. The South Africa Financial Sector Conduct Authority (FSCA) license number (4701) claimed by Veracity Markets is suspected to be a clone, and the New Zealand Financial Service Providers Register (FSPR) license number (40983) is also suspected to be a clone. It is important to be cautious and aware of the potential risks associated with dealing with an unregulated broker.

Pros and Cons

When considering a brokerage like Veracity Markets, it is essential to evaluate its strengths and weaknesses. This overview presents the pros and cons of Veracity Markets based on available information and customer feedback. Understanding these aspects can help individuals make informed decisions about whether to engage with the platform. It is important to note that while Veracity Markets offers various market instruments, different account types, and the popular MT4 trading platform, there are concerns regarding its regulatory status, customer complaints related to withdrawals and technical issues, and mixed reviews from users. By examining these pros and cons, individuals can gain a better understanding of Veracity Markets' offerings and potential risks involved.

Market Instruments

Veracity Markets offers various market instruments for trading. Here are the types of market instruments available:

1. Derivative Trading: Veracity Markets provides the opportunity to engage in derivative trading. This involves trading contracts that derive their value from an underlying asset. Traders can trade over 38 major, minor, and exotic pairs.

2. Indices: Veracity Markets provides access to nine global indices. These indices represent a selection of stocks from various industries and regions, allowing traders to speculate on the overall performance of specific markets or sectors.

3. Metals: Traders can trade precious metals like gold, silver, platinum, and copper. These metals are known for their value and can serve as a hedge against inflation or economic uncertainty.

4. Commodities: Veracity Markets offers trading opportunities in commodities such as oil, gas, and agricultural products. Trading commodities allows investors to speculate on the price movements of these essential resources.

5. Shares: Veracity Markets provides access to a diverse range of over 150 shares. Traders can choose to invest in shares of different companies, allowing them to participate in the performance of specific industries or corporations.

Account Types

Apart from demo accounts, Veracity Markets also offers investors three different types of accounts, including Standard, Pro, and ECN accounts. The minimum deposit amount for all accounts is $250 or the currency equivalent amount.\

The Standard Account requires an initial deposit of $250 and offers floating spreads starting from 1.6 pips. There are no commissions charged, and the leverage provided is 1:500. Traders can trade with order volumes ranging from 0.01 to 250 lots. The account is compatible with Trading platforms and supports Expert Advisors. There is no maximum limit on the number of open positions, and the execution is done in the market. Additionally, a swap-free option is available for those who require it.

The Pro Account also requires an initial deposit of $250 and offers floating spreads starting from 2 pips. Like the Standard Account, there are no commissions charged, and the leverage provided is 1:500. Traders can trade with order volumes ranging from 0.01 to 250 lots. The Pro Account is compatible with Trading platforms and supports Expert Advisors. Similar to the Standard Account, there is no maximum limit on the number of open positions, and execution is done in the market. The account also provides a swap-free option for interested traders.

The ECN Account requires the same initial deposit of $250 and offers the advantage of floating spreads starting from 0.00 pips. However, a commission of $7 per lot is charged for FX and Metals trades. The leverage offered is 1:500, and traders can trade with order volumes ranging from 0.01 to 250 lots. The account is compatible with Trading platforms and supports Expert Advisors. There is no maximum limit on the number of open positions, and execution is done in the market. However, the swap-free option is not available for the ECN Account.

Leverage

In terms of trading leverage, the maximum trading leverage offered by Veracity Markets is up to 1:500, which is considered high. Since leverage, can amplify both profits as well as losses, choosing the right amount is a key risk determination for traders.

Spreads & Commissions

Veracity Markets offers different spreads and commissions based on the type of account. The Standard account features a floating spread starting from 1.6 pips, while the Pro account has a floating spread starting from 2 pips. The ECN account, on the other hand, offers a spread of 0.0 pips.

In terms of commissions, there are no commissions charged on the Standard and Pro accounts. However, for those with an ECN account, there is a commission of $7 per lot specifically for Forex and Metals trading.

Trading Platform

Veracity Markets provides traders with the renowned MT4 trading platform. MT4 stands as the established benchmark for Forex trading, offering a trading interface that is straightforward to navigate, robust charting tools, and an extensive range of custom indicators to facilitate automated and EA trading. Alongside this, Veracity Markets grants traders the option to select from a variety of MT4 web, desktop, and mobile trading platforms.

Pros and Cons

Deposit & Withdrawal

Deposit: Veracity Markets offers multiple options for traders to deposit funds into their accounts. These methods include bank transfers, credit/debit cards, and popular e-payment methods such as Neteller, Skrill, and Fasapay.

Withdrawal: The platform allows withdrawals to be made to local banks without any additional charges. However, for withdrawals using other methods like Skrill and Neteller, Veracity Markets applies a 2% fee on the total withdrawal amount. It's important for traders to take this fee into consideration when planning their withdrawals.

Customer Support

Clients can reach out to Veracity Markets through their website's “Contact Us” section, where they are required to provide their name, email address, phone number, and a message detailing their inquiry. By collecting these details, Veracity Markets ensures that they can respond promptly to customer requests.

For customers in South Africa, Veracity Markets provides multiple contact options. Clients can utilize the phone number +27 (0) 87 012 5545 or reach out to specific departments via email, such as help@veracitymarkets.com for general assistance, finance@veracitymarkets.com for financial inquiries, compliance@veracitymarkets.com for compliance-related matters, partners@veracitymarkets.com for partnership inquiries, and media@veracitymarkets.com for media-related queries.

Veracity Markets also offers two physical addresses in South Africa, located at 155 West Street, Sandown, Sandton, 2031, and 80 Strand Street, Cape Town, 8000. These addresses serve as additional points of contact, enabling clients to visit their offices if required.

Reviews

The reviews on WikiFX regarding Veracity Markets highlight several concerns and issues raised by customers. Some customers express frustration regarding difficulties with withdrawals, stating that they were unable to withdraw their funds or faced delays in the withdrawal process. Others mention severe slippage and technical issues, resulting in account losses or blown accounts. There are also complaints about trades being closed prematurely and deposit-related problems. Overall, these reviews indicate a lack of trust and satisfaction with Veracity Markets' services, particularly regarding withdrawal processes, slippage, and technical issues.

Conclusion

In conclusion, Veracity Markets presents both advantages and disadvantages. On the positive side, they offer a range of market instruments for trading, including derivatives, indices, metals, commodities, and shares. They provide three different account types with various features and specifications, catering to different trading preferences. The maximum trading leverage of 1:500 offered by Veracity Markets is relatively high. They also support the popular MT4 trading platform, known for its user-friendly interface and robust charting tools. In terms of customer support, Veracity Markets offers multiple contact options and physical addresses for clients to reach out or visit if needed.

However, it is important to note that Veracity Markets is not regulated by any valid regulatory authority based on the information provided. The license numbers claimed by Veracity Markets from the South Africa Financial Sector Conduct Authority (FSCA) and the New Zealand Financial Service Providers Register (FSPR) are suspected to be clones, raising concerns about the legitimacy of the broker. Additionally, the reviews on WikiFX highlight customer complaints regarding difficulties with withdrawals, severe slippage, technical issues, premature trade closures, and deposit-related problems. These reviews suggest a lack of trust and satisfaction with Veracity Markets' services.

Frequently Asked Questions (FAQs)