Note: Vault Markets official site - https://www.vault-markets.com/ is currently not functional. Therefore, we could only gather relevant information from the Internet to present a rough picture of this broker.

What is Vault Markets？

Vault Markets is an unregulated multi-asset broker founded in 2021 and registered in South Africa that claims to provide its clients with various tradable financial instruments with leverage up to 1:500 and floating spreads from 1 pip on the MT4 trading platform via 6 different live account types.

Pros & Cons

Vault Markets' advantages include its competitive spreads, low minimum deposit requirement, multiple account types, and user-friendly trading platform. However, its disadvantages include the lack of regulatory licenses and unavailable website.

Vault Markets Alternative Brokers

There are many alternative brokers to Vault Markets in the market that offer similar services, such as IC Markets, Pepperstone, XM, and Tickmill.

• IC Markets: IC Markets is a well-established broker with a strong reputation, offering a wide range of trading instruments, competitive pricing, and advanced trading platforms.

• XM: XM is a reputable broker with a wide range of trading instruments, low minimum deposit, competitive pricing, and a user-friendly platform.

• Tickmill: Tickmill is a reliable broker offering competitive pricing, a wide range of trading instruments, and a user-friendly platform, with a focus on transparency and security.

It is important to conduct thorough research on any broker you are considering to ensure that they are reputable and suitable for your trading needs. Factors to consider may include regulations, fees, trading platforms, customer service, and trading instruments offered.

Is Vault Markets Safe or Scam？

Vault Markets does not seem to be a regulated broker by any major financial authority. The lack of regulation raises concerns about the safety of client funds and the overall legitimacy of the company. It is important for traders to do their own research and due diligence before deciding to trade with an unregulated broker.

Market Instruments

Vault Markets offers a range of tradable financial instruments that include Forex, Shares, Indices, and Cryptocurrencies. Forex traders can enjoy competitive spreads and leverage, while share traders can access a wide range of global markets. Additionally, the platform offers various indices, such as NASDAQ and S&P500, for those looking to trade a diversified portfolio. Lastly, Vault Markets has recently expanded its trading offerings to include cryptocurrencies like Bitcoin, Litecoin, and Ethereum, providing traders with a new asset class to diversify their portfolios.

Accounts

Vault Markets offers 6 trading accounts in total, namely Vault100, Vault200, Swap Free, Vault Zero, Vault No Bonus, and Vault Cent. The minimum opening balance for Vault100, Vault200, Vault No Bonus, and Vault Cent accounts is as low as $5, while $100 for Swap Free and Vault Zero accounts. Although this requirement sounds encouraging, traders are not advised to register real trading accounts here given the fact that Vault Markets is unregulated.

Leverage

The maximum trading leverage offered by Vault Markets is as high as 1:500. Leverage can amplify gains as well as losses, traders are not advised to use too high leverage.

Spreads & Commissions

The spreads on major currency pairs start from 1 pip, which could be considered a competitive pricing model compared to other brokers in the market. Unfortunately, there is no available information about Vault Markets' commission fees. Traders may need to contact the broker's customer support team for further details on pricing and fees.

Below is a comparison table about spreads and commissions charged by different brokers:

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

The only platform provided for trading is the popular MetaTrader4 (MT4) trading platform developed by the Russian software company MetaQuotes. Vault Markets provides the MT4 platform as a downloadable windows desktop application and also as Mobile APPs. MAC OSX users are advised to contact the support team for assistance on how to install MT4 on their systems. Other brokers provide MT4 for MAC.

See the trading platform comparison table below:

Note: Some brokers may offer additional platforms or have different versions of the above platforms with varying features.

Deposits & Withdrawals

Payment Options:

• Bank Card (minimum deposit of $3),

• Bitcoin (minimum deposit of $10),

• Internet Banking (minimum deposit of $10),

• Internal Transfer (minimum deposit of $1),

• Neteller (minimum deposit of $10),

• Perfect Money (minimum deposit of $50),

• Skrill (minimum deposit of $10).

Vault Markets minimum deposit vs other brokers

Customer Service

Vault Markets offers multiple contact channels, including phone (27(0) 10 449 6045), email (info@vaultmarkets.trade), Skype, WhatsApp and social networks like Twitter, Instagram and YouTube.

Company Address:

• 2nd floor, Nelson Mandela Square, Maude Street, Sandton;

• 9th Floor, SKYCITY MALL, University Road Dar es Salaam, Dar es Salam, Tanzania;

• Unit 3b, South Port, Hosea Kutako Drive, Windhoek, Namibia.

Overall,Vault Markets' customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Note: These pros and cons are subjective and may vary depending on the individual's experience with Vault Markets' customer service.

Conclusion

Overall, Vault Markets seems to be a relatively new forex broker that offers competitive trading conditions such as tight spreads, high leverage, and a variety of trading instruments. It also provides multiple contact channels for customer support. However, it is important to note that Vault Markets does not appear to be regulated, which may raise concerns for some traders about the safety and security of their funds.

Frequently Asked Questions (FAQs)

Overview of Grand Capital

Grand Capital Holdings Limited, headquartered in Hong Kong, operates as a financial services provider encompassing two wholly-owned subsidiaries: Grand Capital Securities Limited and Grand Capital Futures Limited. These entities offer a broad spectrum of financial services to a diverse clientele, including individuals, corporations, and institutions. Services provided by Grand Capital encompass brokerage services, wealth management, asset management, and institutional services. These services facilitate access to a variety of financial markets and instruments, allowing clients to engage in trading activities across a range of asset classes. Additionally, the company provides a selection of trading platforms to cater to different trading preferences, ensuring accessibility and convenience for its clientele.

Is Grand Capital legit or a scam？

Grand Capital, operating under the entity Grand Capital Futures Limited in Hong Kong, is a legitimate broker in the context of its regulatory status. It is regulated by the Securities and Futures Commission (SFC) of Hong Kong, a reputable regulatory authority known for its stringent oversight of financial institutions. Grand Capital holds a valid license for “Dealing in futures contracts” with License No. BOM175, issued by the SFC, and this license was effective from October 10, 2019.

The fact that Grand Capital is regulated by the SFC and holds a valid license indicates that it has met the regulatory requirements and standards set by the regulatory authority. This regulatory oversight provides a level of assurance to clients that the broker operates within the legal framework and adheres to industry regulations and standards.

Pros and Cons

Grand Capital presents a range of advantages for traders seeking financial services. Firstly, it boasts regulatory oversight by the Securities and Futures Commission (SFC) of Hong Kong, instilling confidence in clients regarding the broker's commitment to industry standards. The broker offers a diverse selection of financial products, including securities, futures, stock options, and fixed income, allowing clients to diversify their portfolios. Grand Capital prioritizes accessibility by providing trading platforms for desktop, web, and mobile devices, accommodating traders with varying preferences. Additionally, the inclusion of wealth management services and a physical office presence in Hong Kong enhances the overall client experience.

However, several considerations must be kept in mind. The lack of fee transparency could result in unexpected costs for traders, impacting their overall trading experience. Grand Capital's limited educational resources might hinder traders from developing essential skills and knowledge. Furthermore, unclear deposit and withdrawal information may create inconvenience and uncertainty, and the absence of disclosed spread details leaves traders unaware of potential trading costs. Lastly, the dependency on the Grand Authenticator app for Two-Factor Authentication may not align with all clients' preferences or accessibility needs.

Products

Grand Capital offers a diverse array of financial products, catering to a wide spectrum of investment strategies and preferences. One of its core offerings is securities trading, providing clients with access to global stock markets in over 20 countries, including major exchanges like NYSE, NASDAQ, and more. Investors can engage in the trading of listed stocks, equities, ETFs, REITs, derivative warrants, inline warrants, CBBCs, and fixed-income products. This expansive range allows clients to diversify their portfolios across international markets and asset classes, aligning with their investment goals and risk tolerance.

Furthermore, Grand Capital provides futures trading opportunities, empowering self-directed investors to participate in futures and options on futures contracts. These include equity, foreign exchange, commodities, interest rates, and single stock futures products. The inclusion of stock options and fixed-income products further enhances the depth of Grand Capital's product offerings, giving clients the tools and opportunities to explore various trading strategies and achieve their financial objectives.

Services

Grand Capital offers a wide range of financial services to meet the diverse needs of its clients, making it a versatile player in the financial industry. The company provides brokerage services, enabling clients to access global markets and trade a variety of financial instruments. Whether for individual or institutional investors, Grand Capital's brokerage services offer a gateway to international markets, facilitating portfolio diversification and investment opportunities.

In addition to traditional brokerage, Grand Capital offers comprehensive wealth management and asset management services. Clients can leverage the expertise of the firm's professionals to create tailored investment strategies that align with their financial goals. The inclusion of institutional services and fund set-up services further underscores Grand Capital's commitment to serving a wide range of clients, including institutional investors and fund managers. The firm's global markets multi-asset approach allows clients to explore opportunities across various asset classes and regions, providing a holistic and diversified approach to investment and wealth management.

Account Types

Grand Capital offers a versatile range of account types to accommodate the diverse needs of its clients. For individual investors, the firm provides both securities accounts, which can be further categorized into cash or margin accounts, and futures and options accounts. These options empower investors to choose the account type that aligns with their risk tolerance and trading preferences. Additionally, Grand Capital caters to clients interested in stock options trading, providing a dedicated account type for this purpose.

For more sophisticated investors seeking professional portfolio management, Grand Capital offers asset management accounts. These accounts allow clients to leverage the expertise of professional fund managers to achieve their investment goals. Furthermore, the firm extends its services to high-net-worth individuals through private banking accounts, ensuring personalized financial solutions and a tailored approach to wealth management. Grand Capital's diverse account offerings reflect its commitment to providing a comprehensive suite of options to cater to the unique financial objectives and preferences of its clientele.

How to open an account in Grand Capital？

To open an account with Grand Capital online, the process is straightforward and can be completed in a few simple steps:

1. Go to www.grandch.com and navigate to the account opening section.

2. Select the type of account you wish to open, such as an individual or corporate account.

3. Fill out the online application form with your personal information, financial details, and other required information.

4. Upload the necessary identification and verification documents as specified by Grand Capital.

5. Double-check the provided information, agree to the terms and conditions, and submit your application.

6. Grand Capital's team will review your application and notify you once your account is approved and ready for trading.

Alternatively, clients can opt for an in-person account opening by scheduling a visit to Grand Capital's offices, where experienced staff will assist with the process. Additionally, for those who prefer to open an account by mail, Grand Capital can send the relevant account opening documents upon request, which can then be completed and sent back to the office for processing. These alternative methods provide flexibility to clients in choosing the most convenient way to open their accounts with Grand Capital.

Spread and Commission Fees

Grand Capital's lack of disclosure regarding fees or spreads associated with trading activities may present challenges for traders in assessing the true cost of their trades. Without clear information on fees, commissions, or spreads, clients may find it difficult to accurately calculate their trading expenses, potentially leading to unexpected costs that can impact overall profitability. Transparency in fee structures is crucial for traders to make informed decisions and manage their trading costs effectively. Therefore, prospective clients should exercise caution and seek clarity on fee-related information before engaging in trading activities with Grand Capital.

Trading Platform

Grand Capital offers a robust and versatile trading platform that caters to the needs of both securities and futures traders. Clients can access a range of platforms, including iTrade and WebTrade for online trading, as well as desktop applications for a more comprehensive trading experience. Notably, Grand Capital provides mobile trading options through the Play Store and App Store, offering basic and advanced versions of their trading platform, ensuring accessibility for traders on the go. This multiplatform availability allows traders to conveniently access their account balances, positions, market data, and other essential information from various devices, enhancing flexibility and convenience in their trading activities.

In addition to its trading platforms, Grand Capital offers the Grand Authenticator app, which serves as a Two-Factor Authentication (2FA) solution. This app adds an extra layer of security to clients' accounts, helping protect against unauthorized access. Users can easily download the app for both iOS and Android devices, ensuring their account security while trading. By implementing 2FA through the Grand Authenticator app, clients can benefit from enhanced peace of mind and safeguard their trading accounts from potential security breaches.

Deposit & Withdrawal

Grand Capital offers several methods for deposits and withdrawals, including bank transfers, cheques, and overseas remittances. Clients can choose the option that aligns with their preferences and location. Bank transfers provide a secure and direct way to move funds to and from their trading accounts. However, it's important to note that fees may apply for these transactions, and the exact charges may vary depending on the bank and location. Additionally, the processing time for bank transfers can vary, ranging from a few business days to potentially longer for international transfers.

Clients opting for cheque deposits or overseas remittances should also be aware of potential fees and processing times associated with these methods. It's essential for traders to review the broker's fee schedule and terms for each transaction method to make informed decisions regarding their deposits and withdrawals, as fees and processing times can impact the overall cost and speed of accessing their funds.

Customer Support

Grand Capital's commitment to customer support is evident through its accessible contact information and dedicated service channels. Clients can reach out to the company through various means, including telephone support via the provided contact number, ensuring direct and immediate assistance. Additionally, clients can utilize the provided email address to contact the customer support team, offering a convenient way to seek assistance, address inquiries, or resolve any issues.

The company's physical presence at its Hong Kong office further underscores its dedication to customer service. Grand Capital's central office location in Hong Kong enhances accessibility for clients who prefer in-person consultations or support. Overall, Grand Capital's multi-channel customer support approach demonstrates its commitment to providing responsive and accessible assistance to its clientele, contributing to a positive trading experience.

Educational Resources

The absence of educational resources in Grand Capital could hinder traders, especially newcomers, from acquiring the knowledge and skills necessary for effective trading. Without access to tutorials, webinars, and trading guides, they may face increased risks, potential losses, and limited opportunities for skill development, making it less attractive for those seeking comprehensive support and guidance in trading.

Conclusion

In summary, Grand Capital is a Hong Kong-based financial services firm with a diverse range of offerings for traders and investors. It provides access to global financial markets, including securities, futures, stock options, and fixed-income products, catering to a wide range of investment preferences. The broker offers multi-platform accessibility, regulatory oversight by the SFC, wealth management services, and a physical office presence in Hong Kong for client convenience.

However, concerns arise due to the lack of fee transparency, limited educational resources, and unclear information regarding deposit and withdrawal methods. Traders should exercise caution and seek comprehensive information before engaging with this broker to ensure they align with their specific trading needs and preferences.

FAQs

Q: Is Grand Capital regulated？

A: Yes, Grand Capital is regulated by the Securities and Futures Commission (SFC) of Hong Kong, providing regulatory oversight.

Q: What financial products does Grand Capital offer？

A: Grand Capital offers a diverse range of products, including securities, futures, stock options, and fixed-income instruments.

Q: How can I contact Grand Capital's customer support？

A: You can reach Grand Capital's customer support through phone at +852 3891 9888 or via email at cs@grandch.com.

Q: What trading platforms are available at Grand Capital？

A: Grand Capital offers multiple trading platforms, including desktop, web, and mobile options to suit different preferences.

Q: What payment methods are accepted for deposits and withdrawals？

A: Grand Capital facilitates deposits and withdrawals through bank transfers, cheques, and overseas remittances, although specific fees and processing times may apply.