Overview of USGFX

Union Standard Group (USG) is an Australian investment firm that provides access to trade forex and CFDs under the brand name ‘USGFX’. The brand began operations in 2005 and is headquartered in Sydney, Australia with subsidiaries in London and Asia. This broker offers a wide range of financial instruments, including forex, indices, commodities, and cryptocurrencies, which can be traded on the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms.

USGFX prides itself on its commitment to customer service, with a 24/5 customer support team available to assist traders with their queries. The broker also offers educational resources such as webinars, ebooks, and video tutorials, as well as a free demo account for traders to practice their strategies. In addition, USGFX offers a range of account types to cater to the needs of different traders, including Standard, Pro, and VIP accounts.

Is USGFX legit or a scam？

USGFX has received mixed reviews and there have been reports of some traders experiencing issues with withdrawals and customer support. USGFX had their ASIC and FSC licenses suspended and VFSC license revoked in 2020 due to concerns over their compliance with regulatory requirements, particularly in regards to client money handling and risk management procedures. The Australian Securities and Investments Commission (ASIC) and the Financial Services Commission (FSC) of the British Virgin Islands suspended USGFX's licenses for six months, while the Vanuatu Financial Services Commission (VFSC) permanently revoked their licenses.

Regulated brokers are required to adhere to strict rules and regulations regarding client funds, transparency, and risk management. In the event of any dispute or issue, traders have recourse through the regulatory body. With an unregulated broker, there is no such protection, and traders may be at a higher risk of fraud or other unethical practices

Pros & Cons

Here let's take a closer look at the good and bad things about USGFX. On the plus side, they offer a wide range of financial instruments to trade, including Forex, commodities, and indices. Their trading platforms are also pretty user-friendly and easy to navigate. On the downside, their regulatory status is questionable, which could be a red flag for some traders. Plus, they don't accept clients from certain countries, so you'll want to make sure you're eligible before signing up.

Market Instruments

USGFX offers a range of financial instruments for trading, including forex currency pairs, commodities, indices, and shares of popular companies. Some examples of the instruments offered by USGFX are:

• Forex currency pairs such as EUR/USD, GBP/USD, USD/JPY, and AUD/USD

• Precious metals like gold, silver, and platinum

• Energy commodities such as crude oil and natural gas

• Indices such as S&P 500, NASDAQ, FTSE 100, and Nikkei 225

• Shares of popular companies like Apple, Amazon, Facebook, and Microsoft

Account Types

USGFX offers four different types of trading accounts to cater to the needs of different traders:

• MINI Account: This is the entry-level account with a minimum deposit requirement of $100. Traders with this account type can trade a wide range of instruments with low trading costs, access to educational resources, and 24/5 customer support. However, this account type comes with limited features, such as lower leverage and limited trading tools.

• Standard Account: The standard account requires a minimum deposit of $10,000 and comes with additional features such as higher leverage, access to more trading tools, and a dedicated account manager. Traders with this account type can also enjoy free VPS hosting and regular market analysis.

• VIP Account: This account type is designed for high-volume traders with a minimum deposit requirement of $50,000. In addition to the features of the standard account, VIP account holders can enjoy custom trading strategies, priority customer support, and exclusive market insights.

• Pro-ECN Account: The Pro-ECN account is designed for experienced traders and institutions with a minimum deposit requirement of $50,000. This account type offers ECN trading with no dealing desk, ultra-low spreads, and high execution speeds. Traders with this account type can also access premium research tools and institutional-grade liquidity.

How to open an account with USGFX？

Opening an account with USGFX is pretty straightforward and you need to follow these steps:

1. First, you need to go to their website and click on the “Open Account” button.

1. Then, you'll need to fill in some personal details, like your name, email address, and phone number. After that, you'll need to choose the type of account you want to open and provide some additional information, like your date of birth and proof of identity.

1. Once you've completed the registration process, you'll be able to deposit funds into your account and start trading. Just keep in mind that depending on the type of account you've chosen, there may be different deposit and withdrawal requirements.

Leverage

USGFX offers flexible leverage options ranging from 1:1 to 500:1, depending on the account type and instrument traded. It is important for traders to understand the risks involved with using high leverage and to use it judiciously. Additionally, some instruments may have lower leverage options due to market conditions or regulatory requirements. Traders should check with the broker regarding the available leverage options for specific instruments.

Spreads and Commissions (Trading Fees)

USGFX offers variable spreads, which means that the spread can widen or narrow depending on market conditions. The average spread for major currency pairs such as EUR/USD, USD/JPY, and GBP/USD is around 2-3 pips. Commissions are not charged for forex trading, but there are swap fees for holding positions overnight.

For trading other instruments like commodities, indices, and cryptocurrencies, USGFX charges a fixed spread. The size of the spread varies depending on the instrument traded. For example, the spread for gold is typically around $0.50 per ounce, while the spread for Bitcoin is around $60 per lot.

Non Trading Fees

Apart from spreads and commissions, USGFX also charges several non-trading fees. These fees can add up and affect your overall trading experience, so it's important to be aware of them.

One such fee is the inactivity fee. This fee is charged to your account if you haven't made any trades or withdrawals for a specified period of time. The fee amount varies depending on the type of account you have and how long you've been inactive.

Another fee to be aware of is the withdrawal fee. While USGFX doesn't charge a deposit fee, they do charge a fee for each withdrawal you make from your account. This fee is a fixed amount and varies depending on the payment method you choose for your withdrawal.

USGFX also charges a swap fee, which is a fee charged for holding positions overnight. This fee can be a credit or debit depending on the direction of your position and the interest rates of the currencies you are trading.

Lastly, USGFX may charge a conversion fee if you deposit or withdraw funds in a currency that is different from the base currency of your trading account. The conversion fee is a percentage of the amount being converted and can add up if you frequently deposit or withdraw in different currencies.

Trading Platforms

USGFX offers its clients the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms, which are highly popular among traders worldwide. These platforms are equipped with a range of trading tools, including charting tools, technical analysis indicators, and trading robots, making them suitable for traders of all levels.

MT4 is a well-established platform that has been around for over 15 years. It is known for its user-friendly interface, ease of use, and a wide range of trading tools. MT5, on the other hand, is the latest version of the platform, which was introduced in 2010. It offers several advanced features, such as more technical analysis tools, a multi-threaded strategy tester, and an economic calendar.

One of the significant advantages of MT4 and MT5 is that they are compatible with a range of devices, including desktop computers, laptops, smartphones, and tablets. This allows traders to access their accounts and trade from anywhere at any time.

Here's how USGFX's trading platform stacks up against other brokers' platforms:

Deposits and Withdrawals

Minimum Deposit

USGFX has a minimum deposit requirement of $100, which is pretty reasonable compared to some other brokers out there. It means that even if you're just starting out with trading and don't have a lot of money to invest, you can still give it a go with USGFX. Of course, you won't be able to make huge trades for just $100, but it's a good starting point to get your feet wet and learn the ropes of trading.

USGFX offers a variety of deposit and withdrawal options to its clients. Deposits can be made through bank wire transfer, credit/debit cards, and various e-wallets such as Skrill, Neteller, and FasaPay. The processing time and fees for each method may vary.

Withdrawals can also be made through bank wire transfer, credit/debit cards, and e-wallets. However, it is important to note that there may be fees associated with withdrawals, depending on the method chosen. Withdrawal requests are typically processed within 1-2 business days.

Also, USGFX may apply internal fees to withdrawals that are not actively traded. For example, if you make a deposit and then withdraw it without trading, USGFX may apply a fee of up to 3% of the deposit amount.

Customer Support

USGFX offers customer support through various channels, including email, phone, and live chat. The broker has dedicated support teams in different regions to cater to clients' needs. Customer support is available 24/5, and clients can contact the broker through the website's contact form or through the provided phone numbers and email addresses.

USGFX also has an extensive FAQ section on its website that covers different aspects of trading, including account management, deposit and withdrawal, and trading platforms.

Educational Resources

USGFX offers a variety of educational resources to help traders improve their knowledge and skills in trading. The broker provides free webinars, video tutorials, e-books, and other resources to help traders learn about various topics such as technical analysis, risk management, trading strategies, and more. Additionally, USGFX offers a demo account, which traders can use to practice trading in a risk-free environment.

The educational resources provided by USGFX can be accessed through the broker's website or the trading platform. The resources are available in multiple languages, making them accessible to traders from different countries. Traders can also interact with the broker's experts and other traders through online forums and social media channels.

Conclusion

USGFX is a forex broker that offers trading services in a variety of markets, including forex, commodities, and cryptocurrencies. The broker offers several account types with varying minimum deposit requirements, allowing traders to choose an account that suits their trading needs. However, the broker's regulation has been a point of concern, with its licenses revoked by various regulatory authorities. This, coupled with negative reviews from clients and the low ranking score, raises questions about the broker's trustworthiness.

FAQs

• Q: Is USGFX a regulated broker？

A: USGFX was previously regulated by ASIC, FSC, and VFSC, but their licenses have been revoked due to regulatory violations.

• Q: What trading platforms does USGFX offer？

A: USGFX offers the popular MetaTrader 4 (MT4) platform for desktop, web, and mobile devices.

• Q: What is the minimum deposit requirement to open an account with USGFX？

A: USGFX offers a MINI account with a minimum deposit requirement of $100.

• Q: What is the maximum leverage offered by USGFX？

A: USGFX offers a maximum leverage of up to 500:1 for forex trading.

• Q: What are the available payment methods for deposits and withdrawals with USGFX？

A: USGFX offers various payment methods, including bank transfer, credit/debit card, and electronic payment systems such as Neteller and Skrill.

• Q: Does USGFX offer educational resources for traders？

A: Yes, USGFX provides a range of educational resources for traders, including webinars, e-books, and trading tutorials.

General Information

Orbex.com is owned by Orbex Group Limited and is operated by Orbex Global Limited and it is a financial institution operating in the financial services industry, offering a range of trading instruments such as forex, cryptocurrencies, commodities, stocks, and indices. While ORBEX is regulated by multiple authorities including the UK's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France, and the Cyprus Securities and Exchange Commission (CySEC), concerns have been raised about its regulatory status. The FCA has classified ORBEX as “Unsubscribed,” BaFin has stated that ORBEX exceeds their regulated business scope, and there are suspicions regarding the claimed CySEC regulation.

ORBEX provides various trading accounts to cater to different traders' needs, including Starter, Premium, and Ultimate accounts. Each account type offers different features and requires varying minimum investments. The accounts offer access to a range of trading instruments, variable spreads, and leverage of up to 1:500. However, it is important to exercise caution and consider the potential risks associated with ORBEX due to concerns about its regulatory status and suspicions raised by industry sources.

ORBEX offers several trading platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and a mobile app. These platforms provide traders with different features and functionalities, allowing them to trade across various markets. Additionally, ORBEX offers trading tools such as Trading Central for market analysis and insights, a free Virtual Private Server (VPS) for stable and secure trading, and calculator tools for risk management. Traders can also access an economic calendar to stay informed about upcoming market events.

Considering the concerns raised about ORBEX's regulatory status and suspicions in the industry, it is crucial for individuals to carefully assess the potential risks involved before engaging in any financial activities with ORBEX.

Here is the screenshot of Orbexs official website:

Is ORBEX Legit？

ORBEX is a financial institution that operates in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC).

However, it is important to note that there are some concerns regarding ORBEX's regulatory status. According to WikiFX, a platform that collects and provides information about forex brokers, there have been complaints and suspicions raised about ORBEX. The FCA has classified its regulatory status as “Unsubscribed,” indicating an abnormality. BaFin has stated that ORBEX exceeds the business scope regulated by them. The regulatory status with Banque de France is also marked as “Exceeded,” suggesting potential issues. Additionally, the CySEC regulation claimed by ORBEX is suspected to be a clone.

Given these concerns and the information provided, it is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

Pros and Cons

Orbex is a trading broker that has both positive and negative aspects to consider. On the positive side, Orbex is regulated by multiple authorities, ensuring a level of oversight and security for traders. They also offer a variety of trading instruments, allowing traders to diversify their portfolios. Additionally, Orbex provides different account types to cater to the individual needs of traders. They offer multiple funding options as well. Orbex supports popular trading platforms like MetaTrader 4 and MetaTrader 5, which are widely used and trusted in the industry. Furthermore, Orbex provides educational resources for traders, allowing them to enhance their knowledge and skills. They also offer a free VPS service for all account types and provide access to the Trading Central research portal. On the downside, there have been concerns raised about Orbex's regulatory status, which may raise doubts among some traders. The FCA has classified Orbex as abnormal, leading to potential questions about their operations. Additionally, there are suspicions regarding Orbex exceeding its regulated business scope by regulatory bodies like BaFin and Banque de France. There have also been suspicions of clone regulation by CySEC. Despite these concerns, it is important for traders to carefully evaluate these factors before deciding to engage with Orbex.

Market Instruments

Orbex provides traders with mainstream and popular financial products in the global financial market, including forex, spot indices, futures indices, precious metals, energies, stock CFDs, etc.

Forex: ORBEX provides a wide range of Forex trading instruments. Forex trading involves the buying and selling of currencies, with traders speculating on the value of one currency against another. ORBEX offers low spreads and leverage of up to 1:500 in Forex trading. You can access various currency pairs such as AUDCAD, AUDCHF, AUDJPY, AUDNZD, and AUDUSD, among others.

2. Cryptocurrencies: ORBEX allows traders to trade cryptocurrencies, which are encrypted, digital, and decentralized forms of money based on blockchain technology. Cryptocurrencies are not regulated by any central authority. ORBEX offers leverage of 1:2 and a commission of 0.5% for trading popular cryptocurrencies like Bitcoin (BTCUSD), Ethereum (ETHUSD), Litecoin (LTCUSD), Bitcoin Cash (BCHUSD), and Ripple (XRPUSD).

3. Commodities: ORBEX offers trading instruments for commodities, which are raw materials that can be bought or sold as physical assets. Traders can access commodities like metals, energies, agricultural products, and precious metals. ORBEX provides flexible leverage options and low spreads for commodity trading. Precious metals include XAUUSD (Gold), XAGUSD (Silver), XPDUSD (Palladium), and XPTUSD (Platinum).

4. Stocks: ORBEX provides trading instruments for stocks, allowing traders to buy and sell shares in various assets or companies. Stock trading involves owning shares and selling them based on market value. ORBEX offers a wide range of stock CFDs (Contracts for Difference) with commission starting from $0. Some of the available stocks include 3M, Abercrombie & Fitch Co, Activision Blizzard, Adobe Systems, AIG, and Airbnb Inc, among others.

5. Indices: ORBEX offers trading instruments for indices, which are collections of assets or securities used to track their performance. Indices can be used as benchmarks to assess general economic data. ORBEX provides leverage of 1:100 for indices trading and offers a selection of popular world indices. Some of the available indices include US30, NAS 100, Germany 40, UK 100, SPX500, Australia 200 Cash Index, and France 40 Cash Index, among others.

Account Types

To meet investors' various investment requirements and strategies, Orbex has set up three account types: Starter Accounts, Premium Accounts, and Ultimate Accounts. The minimum deposit for the starter account is US$200, the premium account US$500, and the ultimate account is US$25,000.

The Starter account is suitable for traders who are new to the market or prefer to start with a smaller investment. It requires a minimum investment of $100 and offers variable spreads reaching 1.7 pips. There are no commissions charged for trades on this account, making it a cost-effective option. Traders can leverage up to 1:500 and trade with a minimum size of 0.01 lots. The account features a 20% stop out level and a 100% margin call level. It operates on a Non-Dealing Desk (NDD) execution type. The Starter account also provides basic education materials to support traders in their learning journey.

The Premium account is designed for traders with a higher investment capacity. It requires a minimum investment of $500 and offers similar features as the Starter account, including variable spreads from 0.0 pips and leverage up to 1:500. However, there is a commission of $8 charged per trade on this account. The Premium account also provides advanced education materials to enhance traders' knowledge and skills. Traders on this account have access to exclusive monthly webinars and receive one-on-one training sessions.

The Ultimate account is tailored for experienced traders and those with a substantial investment capability. It requires a minimum investment of $25,000, offering the same features as the other accounts, including variable spreads from 0.0 pips and leverage up to 1:500. The commission charged on trades is lower compared to the Premium account, with a rate of $5 per trade. Similar to the Premium account, the Ultimate account provides advanced education materials, but traders on this account receive three one-on-one training sessions. The account also grants exclusive access to webinars.

How to Open an Account？

To open an account with ORBEX, follow these steps:

1. Visit the ORBEX website and click on the “Register” button.

2. Fill out the registration form with the required information. This includes your first name, last name, email address, country, and phone number. Make sure to read and agree to the terms and conditions.

3.Once you have completed the form, submit it. By doing so, you acknowledge the risks associated with Forex and Contract for Differences (CFD) trading.

4. After submitting the form, you will receive a confirmation email with instructions on how to log in to the client portal.

5. Log in to the client portal using the provided credentials.

6. Fund your account to start trading. ORBEX offers various funding options to deposit funds into your trading account.

7. Once your account is funded, you can begin trading forex, indices, commodities, or stock CFDs, depending on the available options.

Orbex Leverage

Leverage rates at Orbex are quite high, reaching 1:500 for forex pairs on all accounts. However, to mitigate the risks of margin trading, leverage rates are capped at 1:100 if trading in volumes of over 40 lots. The maximum leverage rates provided for indices are 1:100, though Chinese indices are capped at 1:20. Commodities can be leveraged at either 1:100 or 1:50 and stock CFDs are limited to 1:5.For EU retail traders, leverage is capped at 1:30.

Spreads & Commissions

ORBEX offers different trading accounts with varying spreads and commissions. The Starter account features variable spreads, with minimum spreads starting from 1.7 pips. On the other hand, the Premium and Ultimate accounts provide spreads that start from 0 pips. When it comes to commissions, the Starter account does not impose any additional charges. However, the Premium account requires a commission of $8, and the Ultimate account incurs a commission of $5. These account types allow traders to choose the option that aligns with their specific trading preferences and cost considerations.

Trading Platform

ORBEX offers several trading platforms to cater to the needs of different traders.

MetaTrader 4 (MT4)

Firstly, Orbex uses the world's most popular MT4 trading platform, allowing traders to explore the forex, precious metals, indices, commodities, and energy markets in depth. Orbex MT4 has such advantages as responding to all customer inquiries within 1 hour, trading ECN on MT4, making fund withdrawals more convenient and faster, 10 language & 24-hour customer support. The platform supports 23 languages, automated trading, and is customized using an intelligent trading system exclusive own strategy, trailing stop loss function. The platform can be applied to Windows client-side, multi-accounts client-side, Android, and Apple iOS client-side.

MetaTrader 5 (MT5)

Another platform offered by ORBEX is MetaTrader 5 (MT5). It is a powerful platform suitable for traders of all levels. MT5 includes all the features of MT4 and provides additional trading functions like advanced orders and trading automation tools. It offers improved speed, functionality, and algorithmic efficiency. Traders can access over 300 CFDs, including forex pairs, stocks, indices, commodities, and cryptocurrencies. The platform also provides 38+ preinstalled technical indicators, 44 analytical charting tools, and options for different types of orders, execution modes, and market depth. Traders can automate their trades using trading robots, Expert Advisors, and scripts. Additionally, MT5 integrates tools like Orbex's Trading Central, Elliott Wave indicator, and VPS service. Traders can track their performance, join a community of traders and developers, and even develop and back test their own indicators and EAs.

FIX API

ORBEX also offers the FIX API, which stands for Financial Information Exchange. FIX API is a technology used by institutional players in the financial markets. It allows for real-time exchange of a large amount of financial information and offers direct connections between traders and tier-1 liquidity providers. This ensures trades are executed with no latency and with high precision. FIX API provides ultra-fast and precise execution for accessing global markets.

Orbex Mobile App

For traders who prefer mobile trading, ORBEX has the Orbex Mobile App. The app allows traders to register, set up, and manage their trading accounts on the go. It is available on both the App Store and Google Play. Traders can perform various actions through the app, such as registering and verifying their accounts, creating and funding their wallets, depositing, transferring, and withdrawing funds, accessing daily market analysis, and getting live support from the expert team via live chat in English or Arabic.

Trading Tools

Trading Central: Orbex provides its active clients with access to Trading Central, an acclaimed research portal. This platform offers a range of market-scanning tools designed to assist traders in understanding the markets, identifying potential trading opportunities, and enhancing their strategies. Trading Central allows users to access expert insights, algorithmic setups, financial summaries, historical data, market buzz, technical views, and economic insights.

Free VPS: Orbex offers a free Virtual Private Server (VPS) to all types of trading accounts. A VPS is a virtual computer hosted within a parent server. It acts as a fully functional computer that remains connected to your trading account 24/5, regardless of your personal device's status or internet connectivity. This feature ensures a stable trading experience, safeguarding trading strategy from threats like computer viruses or internet disruptions. It allows your trades to continue uninterrupted.

Calculator Tools: Orbex provides various calculator tools to assist traders in their decision-making process. These tools include a currency converter, which allows users to convert between different currencies. Traders can select the desired currencies and obtain the conversion value instantly. Another useful tool is the pip value calculator, which helps determine the monetary value of each pip movement in a particular currency pair. These calculators aid traders in managing risk and understanding the potential profit or loss associated with their trades.

Economic Calendar: Orbex offers an economic calendar that provides essential information about upcoming economic events, such as economic indicators, central bank announcements, and geopolitical developments. The economic calendar helps traders stay informed about significant market-moving events and plan their trading activities accordingly. By being aware of these events, traders can make more informed decisions and adapt their strategies to capitalize on potential market opportunities.

Deposit & Withdrawal

When it comes to depositing funds, ORBEX supports different payment methods, including debit/credit cards such as Visa and Mastercard. The available currencies for these cards are USD, PLN, EUR, and GBP. There are no fees associated with these card deposits, and the processing time is typically up to 2 hours. It's important to note that ORBEX is regulated under the Central Bank of Cyprus for these transactions.

ORBEX also accepts eWallets for funding and withdrawal. Skrill and Neteller are two popular eWallet options available for users, supporting the same currencies as the cards. Similar to card deposits, there are no fees for using these eWallets, and the processing time is up to 2 hours. ORBEX is regulated under the Financial Conduct Authority (FCA) in the UK for these transactions.

Perfect Money, UnionPay, ENet, Fasapay, Przelewy24, Poli, Knet, and Zotapay are additional funding and withdrawal options provided by ORBEX. These methods support various currencies and have their own unique regulations and processing times.

For users interested in cryptocurrency payments, ORBEX accepts USDT (Tether). Deposits and withdrawals using USDT have no fees and typically take up to 2 hours to process. It's important to note that cryptocurrency transactions are not regulated.

Lastly, ORBEX supports bank transfers for funding and withdrawal. Bank wire transfers are available in currencies such as USD, EUR, GBP, AED, and KWD. There are no fees associated with bank wire transfers, and the processing time is 3-5 business days. Similar to other transactions, ORBEX is regulated under the Central Banks of Incorporation Countries for bank transfers.

Educational Resources

Forex Educational Hub:

ORBEX offers a comprehensive Forex Educational Hub that provides market research and educational content for traders of all experience levels. The hub includes a variety of resources such as articles, tutorials, infographics, trading education, videos, and eBooks. These resources cover topics ranging from understanding forex trading platforms like MT4 to exploring the history of gold and learning about different trading strategies. The educational content is tailored to suit the needs of traders at various skill levels.

Webinars:

ORBEX conducts live FX webinars to help traders sharpen their skills and enhance their market understanding. These webinars are hosted by leading industry experts and cover a wide range of topics. Traders can participate in these free webinars to gain insights into market trends, trading strategies, and economic events. Additionally, past webinars are available for reference, allowing traders to access valuable educational material and enhance their trading knowledge.

Seminars:

ORBEX organizes informative and educational seminars to empower traders in making informed trading decisions. These seminars cover various aspects of trading, including fundamental and technical analysis, forex basics, and strategy-building support. Traders can attend these seminars to expand their knowledge, learn new trading techniques, and gain insights from industry professionals. ORBEX has conducted seminars in different locations, such as the MENA Seminar Tour in Egypt and Kuwait.

Customer Support

ORBEX offers a comprehensive range of customer support services to address your needs and provide assistance throughout your trading journey. Our experienced team is available 24/5 to address any queries or concerns you may have. You can reach the Customer Support team via email at support@orbex.com.

In addition, specialized departments are in place to handle specific areas of focus. The Back Office team can be contacted at backoffice@orbex.com, while the Dealing Desk is available at dealing@orbex.com. For sales inquiries, you can get in touch with the Sales team through sales@orbex.com.

ORBEX has departments for specific requirements, including White Label services, Introducers Brokers, Complaints, Human Resources, Marketing, Turkish Support, Arabic Sales, and Financial matters. The contact details for each department can be found on the official website. To provide immediate assistance, a live chat option is also available to connect with knowledgeable agents.

Feedback is highly valued. To submit your query, please complete the contact form on the official website. The form requires your name, email address, country, phone number, ORBEX account number (if applicable), and your message. The customer support experts will respond to your inquiry promptly.

Reviews

Several negative reviews have been reported about ORBEX on WikiFX. Traders have expressed concerns about their inability to withdraw funds, accusing the broker of fraudulent activities and scams. Clients have claimed that ORBEX manipulates trades, keeps orders open after stop-loss, and exhibits slippage. Some reviewers have also stated that ORBEX fails to have a physical office in Mauritius as claimed. Overall, the reviews indicate dissatisfaction with ORBEX's withdrawal process and suspicions of fraudulent behavior.

Conclusion

In conclusion, ORBEX is a financial institution operating in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC). However, there are concerns regarding ORBEX's regulatory status, with abnormal classifications and potential issues raised by regulatory bodies. It is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

FAQs

Q: Is ORBEX a legitimate financial institution？

A: ORBEX is regulated by authorities such as the FCA, BaFin, Banque de France, and CySEC. However, there are concerns and suspicions raised about its regulatory status, indicating potential issues. Caution is advised before engaging in any financial activities with ORBEX.

Q: What trading instruments are available on ORBEX？

A: ORBEX offers Forex, cryptocurrencies, commodities, stocks, and indices for trading.

Q: What types of trading accounts does ORBEX offer？

A: ORBEX offers Starter, Premium, and Ultimate trading accounts to cater to different trader preferences and needs.

Q: How can I open an account with ORBEX？

A: To open an account with ORBEX, visit their website, fill out the registration form, receive a confirmation email, log in to the client portal, fund your account, and start trading.

Q: What leverage options are available on ORBEX？

A: ORBEX offers leverage rates up to 1:500 for forex trading. Leverage rates for other instruments vary.

Q: What are the spreads and commissions on ORBEX？

A: ORBEX offers variable spreads starting from 1.7 pips for the Starter account, while the Premium and Ultimate accounts start from 0 pips. Commissions range from $0 to $8 per trade, depending on the account type.

Q: What are the deposit and withdrawal options on ORBEX？

A: ORBEX supports various payment methods, including debit/credit cards, eWallets, bank transfers, and cryptocurrency payments.

Q: What trading platforms does ORBEX offer？

A: ORBEX offers MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and the Orbex Mobile App for trading.

Q: What trading tools are available on ORBEX？

A: ORBEX provides access to Trading Central, a free VPS, calculator tools, and an economic calendar to assist traders in their decision-making process.

Q: What educational resources does ORBEX offer？

A: ORBEX provides a Forex Educational Hub with market research, articles, tutorials, videos, and eBooks for traders of all experience levels.