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Do you want to know which is the better broker between Swiss Markets and FXCL ?
In the table below, you can compare the features of Swiss Markets , FXCL side by side to determine the best fit for your needs.
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You can determine the reliability and credibility of a broker by checking four factors:
1.Forex broker introduction。
2.Are the transaction costs and expenses of swiss-markets, fxcl lower?
3.Which broker is safer?
4.Which broker provides better trading platform?
Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:
Swiss Markets Review Summary | |
Founded | 2016 |
Company Name | BDS Swiss Markets Global Services Ltd |
Registered Country/Region | Mauritius |
Regulation | CYSEC (Regulated) |
Trading Instruments | Forex, Metals, Energy, Commodities, and Indices |
Demo Account | Available |
Swap-free Account | Available |
Trading Platform | MT4 |
Minimum Deposit | $200 |
Customer Support | Phone: +44 (20) 36709704; +49 3021446981; +34 (91) 0756974; +357 25262934; Email: support@swissmarkets.com; Online Messaging |
Swiss Markets, a subsidiary of BDS Swiss Markets Global Services Ltd, is an online forex and CFD broker that has been operational since 2016. It provides investors with various trading assets, including Forex, Metals, Energy, Commodities, and Indices. The company is registered in Mauritius and regulated by the Cyprus Securities and Exchange Commission (CYSEC).
Despite being a regulated entity, Swiss Markets has been identified on a list of blocked websites issued by the Ministry of Trade, Indonesia, on February 2, 2022, citing unauthorized commodity futures trading. This is a significant red flag for potential investors considering using their platform.
Pros | Cons |
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It is regulated by the Cyprus Securities and Exchange Commission (CYSEC), ensuring it adheres to strict regulatory standards.
It offers appealing spreads and commissions, which can help traders keep their trading costs low.
It supports the popular MT4 trading platform, which provides advanced charting tools, automated trading through Expert Advisors (EAs), and a secure trading environment.
It provides various methods for deposits and withdrawals, offering flexibility and convenience to clients.
It has been marked out on the WikiFx warning list, which can raise concerns about its credibility and reliability. It's always important for traders to do their due diligence when choosing a broker.
Swiss Markets is regulated by the Cyprus Securities and Exchange Commission (CYSEC), which generally offers a degree of reassurance that they adhere to specific regulatory standards for fair trading and client transparency. However, despite regulation status, Swiss Markets have been flagged up due to their presence on a warning list issued by WikiFX, a platform providing broker service information and more.
Swiss Markets is part of a list of brokers that have been flagged as potentially dangerous by a regulatory authority. On February 2, 2022, these brokers had an adverse disclosure issued by the Ministry of Trade in Indonesia. This listing blocks several websites due to their participation in illegal commodity futures trading and gambling under the pretense of trading.
The exposures concerning Swiss Markets generally focus on issues related to withdrawals and deceptive practices. Users commonly reported experiencing troubles when trying to withdraw their funds - unexpected fees were sometimes introduced and withdrawals would either take an excessively long time or not be processed correctly, often leading to additional costs. Furthermore, some users also pointed out concerns relating to the handling of deposits and unexpected trade anomalies after depositing significant amounts. The issues were not satisfactorily resolved, even after multiple complaints, casting doubts about the platform's reliability and trustworthiness.
Forex: This involves trading in the global currency market, offering a range of currency pairs for trading.
Metals: This category allows users to trade in precious metals such as gold and silver.
Energies: Swiss Market clients have the opportunity to trade in energy commodities, including crude oil and natural gas.
Indices: This platform provides global indices allowing traders to gain exposure to various sectors of different economies.
Equities: Clients can also opt to trade in equities, providing an opportunity to invest and trade in various company shares.
Swiss Markets offers two primary account types, the STP Classic and the STP Raw, both with a minimum deposit of $200. The STP model is a mechanism in the financial market that allows direct trades between buyers and sellers without going through an intermediate exchange or any other form of processing. This implies a non-dealing desk environment where trade orders are automatically processed by the system, eliminating the need for a manual dealing desk.
Swiss Markets offers different levels of leverage depending on the account type and the market instrument being traded. For Forex trading, the leverage is quite high - it can go up to 1:500 for the STP Classic account and up to 1:200 for the STP Raw account. For other trading categories, such as Metals, Energies, Indices, and Equities, the leverage is set at 1%, or equivalently a ratio of 1:100. This applies uniformly on both STP Classic and STP Raw account types.
It's important to note that while higher leverage can magnify profits, it can also increase potential losses. Therefore, it should be used judiciously and traders should have a well-thought risk management strategy in place.
Spreads | Commissions | |||
STP Classic | STP Raw | STP Classic | STP Raw | |
Forex | 0.9 pips | 0 pips | No | 11 |
Precious Metals | 22 points | 18 points | 5 | |
Energies | 55 points | 35 points | ||
Stock Indices | Fixed | Fixed | 2 |
Swiss Markets operates with two different account types, STP Classic and STP Raw, each with its unique spread and commission structure. They have designed these structures to cater to a diverse range of trading needs.
For the STP Classic account, spreads are set low and no commissions are charged across Forex, Precious Metals, and Energies trading. However, there is a minimal fixed commission for Stock Indices.
Conversely, in the STP Raw account, they offer extremely low or even zero spreads in Forex trading. This tighter spread is also evident in Precious Metals and Energies trading. This lower spread does come with a commission fee. In the case of Stock Indices, like with the STP Classic, spreads are fixed with a small commission charge.
Swiss Markets offers the MetaTrader 4 (MT4) trading platform, a comprehensive platform that offers a variety of features to aid traders in executing their strategies, one of the most popular and widely used trading platforms in the world. It's available across multiple devices including Windows, Mac, iOS, and Android, offering flexibility and convenience to its users.
Deposit & Withdrawal
Swiss Markets offers a diverse range of deposit and withdrawal methods, including Visa, Mastercard, Maestro, Postepay, Giro Pay, Swift, Sofort, EPS, iDeal, Przelewy24, Skrill, and Neteller. Most methods support various currencies and process deposits immediately. Swift,however, can take 1-4 working days for deposits to process.
When it comes to withdrawals, Visa, Mastercard, Maestro, Skrill, Neteller, and Swift manage this within 24 hours. Postepay, Giro Pay, Sofort, EPS, iDeal, and Przelewy24 do not support withdrawals.
For a detailed breakdown of the deposit and withdrawal methods, supported currencies and timeframes, clients can refer to the table provided.
Swiss Markets is a broker that is regulated by the Cyprus Securities and Exchange Commission. They offer broad accessibility with a user-friendly interface, multidimensional trading analysis tools via the MT4 platform, and diverse methods for deposits and withdrawals. They prioritize client fund safety, with a minimum deposit of $200, and ensure swift processing of transactions. However, being flagged on the WikiFx warning list signals the need for users to conduct their own due diligence.
Q: How much money do I need to put in to open an account?
A: The minimum deposit for starting a new account is $200.
Q: Is Swiss Markets regulated?
A: Yes, the broker is regulated by the Cyprus Securities and Exchange Commission (CYSEC) however recently was flagged by the Ministry of Trade in Indonesia for unauthorized activity.
Q: What trading platform does Swiss Markets use?
A: Swiss Markets uses the MetaTrader 4 platform, under a white-label license.
Q: Why is Swiss Markets on a warning list?
A: The Ministry of Trade in Indonesia listed Swiss Markets on a warning list for illegal commodity futures trading.
Q: How can I contact Swiss Markets?
A: Swiss Markets can be contacted via phone: +44 (20) 36709704; +49 3021446981; +34 (91) 0756974; +357 25262934; Email: support@swissmarkets.com. And online messaging on the website is also available.
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.
In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.
Aspect | Information |
Registered Country/Area | St. Vincent and the Grenadines |
Company Name | FXCL Markets Ltd |
Regulation | Previous license revoked (Vanuatu Financial Services Commission) |
Minimum Deposit | Not specified (may vary by account type) |
Maximum Leverage | Up to 1:2000 (varies by account type) |
Spreads | Fixed and floating spreads (specifics vary by account type) |
Trading Platforms | MetaTrader 4 (MT4) on various devices |
Tradable Assets | Forex, Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities |
Account Types | Fixed Spread Account, Floating Spread Account, Special Accounts (specifics provided in previous responses) |
Customer Support | Email support, registered address (specifics provided in previous responses) |
Payment Methods | Various methods including Online Bank (Paytrust), Instant Deposits via 'H2P,' Crypto (AlphaPo), PerfectMoney, Local Deposit, FasaPay, Dragonpay (specifics provided in previous responses) |
Educational Tools | Forex glossary, Market analysis overview for beginners, Analysis theory (specifics provided in previous responses) |
Overview
FXCL Markets Ltd operates from St. Vincent and the Grenadines and was previously regulated by the Vanuatu Financial Services Commission, although its license has been revoked. The company offers a range of trading account types with varying leverage options and spreads, and it utilizes the MetaTrader 4 (MT4) platform for trading across multiple devices. Tradable assets include Forex, Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. While specific details like the founding year, minimum deposit requirements, and availability of demo or Islamic accounts are not provided, the broker offers email-based customer support and various payment methods. Educational resources include a Forex glossary and materials for both beginner and advanced traders.
Regulation
Revoked.
FXCL MARKETS LTD previously held a Retail Forex License regulated by the Vanuatu Financial Services Commission (VFSC), permitting them to offer retail forex trading services. However, the license was revoked at an unspecified date. License revocation typically occurs due to non-compliance with regulatory requirements or financial misconduct. When a license is revoked, the entity is no longer authorized to provide regulated services, and they must cease their operations in that specific area. For detailed information about the revocation and its implications, further inquiry with the VFSC or additional sources is advisable.
Pros and Cons
Pros | Cons |
Offers a variety of trading instruments, including Forex, Precious Metals, and Commodities. | Previous regulatory license was revoked, raising concerns about regulatory oversight. |
Provides multiple account types with varying leverage, spreads, and trading conditions, catering to diverse trader preferences. | Limited information available about the broker's history and track record. |
Offers the popular MetaTrader 4 (MT4) trading platform, known for its user-friendly interface and robust features. | Limited information on the broker's educational resources and market analysis tools. |
Supports a range of payment methods for both depositing and withdrawing funds, making it convenient for traders from different regions. | Some account types have relatively high margin call and stop-out levels. |
Customer support is accessible through email, providing traders with various options for assistance. | Lack of information regarding trading fees, such as overnight swap rates. |
Provides educational resources, including a Forex glossary and market analysis for beginners, to support traders at different skill levels. | Limited transparency about trading spreads and commissions. |
FXCL Markets offers a range of advantages, such as diverse trading instruments, multiple account types, and the popular MT4 platform. They also provide various payment methods and accessible customer support. However, concerns arise due to the revocation of their previous regulatory license and limited information on their history and educational resources. Traders should exercise caution and conduct thorough research when considering this broker.
Market Instruments
Based on the information provided, the broker offers a variety of trading instruments that encompass several categories, including Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. Here's a description of each category of market instruments offered by the broker:
Foreign Exchange (Forex): Forex trading involves the exchange of one currency for another, and it is one of the most popular forms of trading. In this category, the broker likely provides a wide range of currency pairs for trading, allowing clients to speculate on the price movements of different currencies, such as EUR/USD, GBP/JPY, and more.
Precious Metals: Precious metals trading typically includes instruments like gold, silver, platinum, and palladium. Traders can buy or sell these metals to profit from changes in their market prices. Precious metals are often considered safe-haven assets and are used for diversification and hedging purposes.
Commodities: Commodities trading involves various physical goods like oil, natural gas, agricultural products, and more. These commodities are traded in futures and spot markets, and traders can speculate on price fluctuations. Commodity trading can be attractive for those looking to diversify their portfolios.
Fund Management: Fund management implies that the broker may offer services related to managing investment funds. This could include portfolio management, asset allocation, and investment advisory services to help clients grow their investments.
Clearing: Clearing services are often associated with the settlement and clearing of financial transactions, ensuring the smooth and secure transfer of assets between buyers and sellers. Brokers may offer clearing services to facilitate trading activities.
Primary Brokering: Primary brokering typically refers to the intermediary role in trading securities. This may involve connecting buyers and sellers in various markets, such as stock exchanges or fixed-income markets, to execute trades.
Other Legal Activities: This category is quite broad and could encompass a range of financial and legal services. It may include activities related to regulatory compliance, legal advisory, or other financial services permitted by the regulatory authorities.
Market Instrument Category | Examples of Instruments |
Foreign Exchange (Forex) | Currency pairs (e.g., EUR/USD, GBP/JPY) |
Precious Metals | Gold, silver, platinum, palladium |
Commodities | Oil, natural gas, agricultural products |
Fund Management | Portfolio management, asset allocation |
Clearing | Settlement and clearing services |
Primary Brokering | Intermediary services for securities |
Other Legal Activities | Regulatory compliance, legal advisory |
Please note that the specific instruments offered by the broker within each category may vary, and clients should refer to the broker's offerings and terms and conditions for precise details on available trading options.
Account Types
FXCL offers three tiered trading account types, each catering to the diverse needs and preferences of traders. These account types are designed to provide flexibility in terms of leverage, spreads, and trading conditions. Let's explore each account type in detail.
Fixed Spread Account
Account Currency: This account is available in US cent, EU cent, MYR cent, and THB cent for Cent accounts. For Standard accounts, it supports USD, EUR, MYR, THB, and NGN.
Leverage: Cent accounts offer leverage up to 1:1000, while Standard accounts offer leverage up to 1:500.
Spread: Both Cent and Standard accounts have fixed spreads, starting from 1 pip. The full spread list is available for reference.
Margin Call/Stop Out Level: Both account types share a margin call level of 30% and a stop-out level of 10%.
Execution: Instant execution is provided for both account types.
Position Size: Cent accounts support positions ranging from 0.01 to 200.00 lots, while Standard accounts allow positions from 0.01 to 2.00 standard lots.
Max. Number of Positions Online: Cent accounts allow up to 150 positions, while Standard accounts permit up to 100.
Commission: There is no commission for trading in either account type.
Quotes: Both account types offer basic quotes with 4 digits after the comma.
Swap Interest: Swap-free options are available for traders who require them.
Hedging Policy: Hedging is permitted except between swap and swap-free accounts.
Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in either account type.
Strategy Policy: Generally, there are no limits on trading strategies for both account types.
Floating Spread Account
Account Currency: This account type supports USD, MYR, THB for Start accounts, US cent, MYR cent, THB cent for Interbank Cent accounts, USD, MYR, THB, NGN for Interbank Standard accounts, and USD for ECN Pro accounts.
Leverage: The leverage varies, with Start accounts offering up to 1:2000, Interbank Cent and Interbank Standard accounts offering up to 1:500, and ECN Pro accounts offering up to 1:300 for Forex and metals, up to 1:100 for indices, and up to 1:10 for crypto.
Spread: All these account types feature floating spreads, with different starting points. Detailed spread lists are available for reference.
Margin Call/Stop Out Level: Margin call and stop-out levels vary between account types, offering flexibility to traders.
Execution: Market execution is provided for all floating spread account types.
Position Size: Position sizes vary across account types and asset classes, providing options for different trading strategies.
Max. Number of Positions Online: The maximum number of online positions varies, allowing traders to choose their preferred trading volume.
Commission: Commission structures differ for each account type and asset class.
Quotes: All floating spread account types offer extended quotes with 5 digits after the comma.
Swap Interest: Swap-free options are available, and swap interest varies based on the specific account type and asset class.
Hedging Policy: Hedging is generally allowed, except between swap and swap-free accounts.
Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in any of these account types.
Strategy Policy: The broker typically allows various trading strategies, including scalping and algorithmic trading, particularly in ECN Pro accounts.
Special Accounts
Account Currency: Both account types are denominated in USD.
Leverage: Leverage of up to 1:1000 is available for both Live Contest and Volume Cash accounts.
Spread: These accounts offer floating spreads, and detailed spread lists are provided.
Margin Call/Stop Out Level: Both account types share a margin call level of 70% and a stop-out level of 50%.
Execution: Automatic Market Execution is applied to both account types.
Position Size: Position size ranges are suitable for Forex and metals trading.
Max. Number of Positions Online: Traders can maintain a maximum of 50 positions online in these accounts.
Commission: There is a commission of $1.5 per lot for Forex and metals trading in both Live Contest and Volume Cash accounts.
Quotes: Both account types offer extended quotes with 5 digits after the comma.
Swap Interest: Swap-free options are available for traders who require them.
Hedging Policy: Hedging is allowed in both account types, except between swap and swap-free accounts.
Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in these accounts.
Strategy Policy: Generally, there are no limits on trading strategies for both Live Contest and Volume Cash accounts.
Account Type | Account Currency | Leverage | Spread Type | Margin Call/Stop Out | Execution | Max. Position Size | Max. Positions Online | Commission | Quotes | Swap Interest | Hedging Policy | Locked-Up Margin for Hedged Positions | Strategy Policy |
Fixed Spread | Cent: US cent, EU cent, MYR cent, THB cent Standard: USD, EUR, MYR, THB, NGN | Up to 1:1000 (Cent) Up to 1:500 (Standard) | Fixed, starting from 1 pip | 30%/10% | Instant | Cent: 0.01 - 200.00 lot Standard: 0.01 - 2.00 standard lot | Cent: 150 Standard: 100 | No | Basic (4 digits) | Swap-free available | Hedging allowed except between swap and swap-free accounts | 0% | Generally, no limits |
Floating Spread | Start: USD, MYR, THB Interbank Cent: US cent, MYR cent, THB cent Interbank Standard: USD, MYR, THB, NGN ECN Pro: USD | Start: Up to 1:2000 Interbank Cent/Standard: Up to 1:500 ECN Pro: Up to 1:300 (Forex, metals) Up to 1:100 (Indices) Up to 1:10 (Crypto) | Floating | Varies | Market | Varies based on account type and asset class | Varies based on account type | Varies | Extended (5 digits) | Swap-free available | Hedging allowed except between swap and swap-free accounts | 0% | Generally, no limits |
Special Accounts | Live Contest: USD Volume Cash: USD | Up to 1:1000 | Floating | 70%/50% | Automatic Market Execution | 0.01 - 3.00 standard lot | 50 | $1.5 per lot (Forex, metals) | Extended (5 digits) | Swap-free | Hedging allowed except between swap and swap-free accounts | 0% | Generally, no limits |
Leverage
A leverage ratio of 1:2000 means for every $1 you deposit, the broker provides you with up to $2000 in trading funds. It amplifies potential profits but also increases risk, so it's crucial to trade responsibly and be aware of market movements to avoid losses. Leverage availability varies among brokers and markets, and it's essential to understand your broker's specific terms and conditions.
Fixed Spread Accounts:
Cent Account: Fixed spreads starting from 1 pip, no commission.
Standard Account: Fixed spreads starting from 1 pip, no commission.
Floating Spread Accounts:
Start Account: Floating spreads, no commission.
Interbank Cent Account: Floating spreads starting from 1.1 pip, no commission.
Interbank Standard Account: Floating spreads starting from 1.1 pip, no commission.
ECN Pro Account: Floating spreads, commissions vary ($3 per lot for Forex and metals; 0.15% per lot for cryptocurrencies).
Special Accounts:
Live Contest Account: Floating spreads, commission of $1.5 per lot for Forex and metals.
Volume Cash Account: Floating spreads, commission of $1.5 per lot for Forex and metals.
This summary provides a clear overview of the spreads and commissions associated with each account type, helping traders make informed choices based on their trading preferences.
Deposit & Withdrawal
Depositing Funds:
When you open your trading account, you can easily deposit funds directly from your Trader's Cabinet, where you'll find step-by-step instructions. The broker offers several payment methods for depositing funds:
Online Bank (Paytrust): This local payment method allows deposits from the main banks of Indonesia, Malaysia, and Vietnam. It provides instant deposits.
Instant Deposits via 'H2P': You can make instant deposits from the main local banks of Indonesia, Malaysia, and Vietnam using the 'H2P' payment system. FXCL covers the fees for deposits made through this method.
Crypto (AlphaPo): This is an instant payment system with automatic conversion from BTC and USDT to USD and EUR. It offers an easy deposit procedure.
PerfectMoney: You can fund your PerfectMoney account directly by wire transfer or via exchangers. It's an instant payment system with low fees.
Local Deposit: This convenient, low-fee payment method allows you to work with your local currency through internal transfers to popular national banks. Processing of Local Deposits takes up to 1 business day.
FasaPay: A known payment service that guarantees quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. FXCL provides full fee coverage for FasaPay deposits.
Dragonpay: Allows deposits in PHP via online banking and ATMs for clients from the Philippines.
Withdrawing Funds:
To withdraw your funds, you can log in to your Trader's Cabinet and make a withdrawal request, which will be processed within 1 business day. Please note that you need to verify your profile before withdrawing funds. The withdrawal methods available include:
Online Bank (Paytrust): This method processes withdrawals to the main banks of Indonesia, Malaysia, and Vietnam.
Local Payments via 'H2P': Withdrawals to the main local banks of Indonesia, Malaysia, and Vietnam can be made using the 'H2P' payment system.
Crypto (AlphaPo): An instant payment system with automatic BTC to USD and EUR conversion.
PerfectMoney: You can withdraw funds directly via wire transfer or exchangers if you funded your PerfectMoney account with a Credit Card or other e-currencies. It offers low fees.
Local Deposit: Similar to the deposit process, this method allows low-fee withdrawals in your local currency through internal transfers to popular national banks.
FasaPay: Known for quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. Withdrawal fees for FasaPay are very low.
Dragonpay: Enables withdrawals in PHP via online banking and ATMs for clients from the Philippines.
It's important to follow some basic rules when making requests:
Third-party transactions are not accepted.
Deposit methods on the same account cannot be mixed.
Withdrawal methods can be mixed, and the broker may cover payment fees as part of a promotional campaign.
The limits for fee coverage are $500 for deposits and $100 for withdrawals per trader per month.
The company retains the right to apply reverse compensation fees, and the fee may be deducted from available funds across the client's accounts.
In summary, this broker offers a variety of payment methods for both depositing and withdrawing funds, catering to traders from different regions and preferences. The process is user-friendly and ensures the security of transactions.
Trading Platforms
This broker provides the highly popular MetaTrader 4 (MT4) trading platform, trusted by millions of traders worldwide. MT4 is available for various operating systems, including Android, iOS, Windows, macOS, and via a web terminal or the AppGallery for Android devices.
To install MT4 on Windows, traders can download the fxcl4setup.exe file and initiate the installation process by clicking on it. Accepting the License Agreement starts the automatic installation, and users can also choose to save the installation file for later use. Importantly, this download and installation are entirely free.
For uninstalling MT4 on Windows, users can access the Control Panel, select “Add or Remove Programs” (or “Programs and Features” in Windows 7), locate “MetaTrader – FXClearing,” and confirm the uninstallation.
Additionally, useful documentation is available, including the “MT4 User Guide” for platform features and the “FXCL Markets End-User License Agreement (EULA)” for legal terms.
In summary, this broker offers the widely trusted MetaTrader 4 (MT4) platform, accessible across various devices and operating systems. MT4 is known for its user-friendly interface and robust trading capabilities, making it a preferred choice for traders of all levels.
Customer Support
Customer Support at this broker is easily accessible through various means, providing traders with multiple options to address their inquiries or concerns.
Contact Options:
Email Support: Traders can reach out to the broker by sending an email. The required contact details include your name, email address, MT4 Account number, and the nature of your inquiry or message. This method allows for detailed communication and documentation of queries.
Registered Address: The broker provides its registered address as Suite 305, Griffith Corporate Center, P.O. Box 1510, Beachmont, Kingstown, St. Vincent and the Grenadines. While this address is primarily for official purposes, it can serve as a reference point.
Email Addresses: The broker offers specific email addresses for different purposes, such as general support inquiries via support@fxclearing.com and bonus-related requests via rebate@fxclearing.com. This segmentation allows for efficient handling of various types of requests.
Customer-Centric Approach:
The broker's customer support team aims to provide timely and helpful assistance to traders. Whether it's inquiries about trading, account management, technical issues, or bonus-related matters, traders can expect a dedicated response based on the nature of their query.
The provision of specific email addresses for different types of requests ensures that inquiries are directed to the appropriate department, streamlining the support process. This tailored approach allows for more efficient and effective customer service.
In summary, this broker offers a customer support system designed to meet the diverse needs of traders. With multiple contact options and specialized email addresses, traders can easily reach out for assistance and expect a customer-centric approach to addressing their queries and concerns.
Educational Resources
FXCL Markets offers a robust array of educational resources to support traders at all levels. These resources include:
Forex Glossary: FXCL Markets provides a comprehensive Forex glossary, offering traders valuable definitions and terminology essential for their trading journey.
Market Analysis Overview for Beginners: Tailored for novice traders, this overview introduces the fundamental concepts of market analysis, encompassing both fundamental and technical aspects.
Analysis Theory: FXCL Markets recognizes the importance of proper market analysis. Their educational materials delve into the intricacies of fundamental and technical analysis, empowering traders to make informed decisions.
In essence, FXCL Markets' educational resources cover the essentials, making it a valuable hub for traders seeking to enhance their trading knowledge and skills. Explore these resources further on the FXCL Markets Education page.
Summary
FXCL Markets is a Forex broker offering various trading instruments across categories like Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and more. Traders can choose from three account types, each with distinct features to cater to their preferences. The broker provides the popular MetaTrader 4 (MT4) trading platform, accessible on multiple devices. Traders can deposit and withdraw funds through various methods, making transactions easy and secure. FXCL Markets places emphasis on customer support, offering multiple contact options and specialized email addresses for inquiries. Additionally, they provide a range of educational resources to support traders at all levels, including a Forex glossary and market analysis materials. It's important to note that their previous regulatory license has been revoked, and traders should exercise caution.
FAQs
Q1: What is FXCL Markets?
A1: FXCL Markets is a brokerage firm that offers online trading services in various financial markets, including Forex, Precious Metals, Commodities, and more.
Q2: Is FXCL Markets regulated?
A2: FXCL Markets previously held a retail forex license regulated by the Vanuatu Financial Services Commission (VFSC), but the license was revoked. Traders should conduct further research to understand the implications of this revocation.
Q3: What trading platforms does FXCL Markets offer?
A3: FXCL Markets provides the MetaTrader 4 (MT4) trading platform, available for different operating systems, including Android, iOS, Windows, macOS, and web-based.
Q4: What are the account types at FXCL Markets?
A4: FXCL Markets offers three types of accounts: Fixed Spread, Floating Spread, and Special Accounts, each designed to cater to specific trading preferences and conditions.
Q5: How can I contact FXCL Markets' customer support?
A5: You can contact FXCL Markets' customer support by sending an email to support@fxclearing.com for general inquiries or rebate@fxclearing.com for bonus-related requests. Additionally, you can find their registered address in St. Vincent and the Grenadines for reference.
To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).
To get a comprehensive understanding of how cheap or expensive swiss-markets and fxcl are, we first considered common fees for standard accounts. On swiss-markets, the average spread for the EUR/USD currency pair is -- pips, while on fxcl the spread is from 0.1.
To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.
swiss-markets is regulated by CYSEC. fxcl is regulated by VFSC.
When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.
swiss-markets provides trading platform including RAW STP - SWISS11,CLASSIC STP ACCOUNT and trading variety including --. fxcl provides trading platform including ECN Pro account,Volume Cash account,Live Contest account,Interbank Cent account,Interbank Standard account,Start account,Standard account,Cent account and trading variety including --.