General Information

Orbex.com is owned by Orbex Group Limited and is operated by Orbex Global Limited and it is a financial institution operating in the financial services industry, offering a range of trading instruments such as forex, cryptocurrencies, commodities, stocks, and indices. While ORBEX is regulated by multiple authorities including the UK's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France, and the Cyprus Securities and Exchange Commission (CySEC), concerns have been raised about its regulatory status. The FCA has classified ORBEX as “Unsubscribed,” BaFin has stated that ORBEX exceeds their regulated business scope, and there are suspicions regarding the claimed CySEC regulation.

ORBEX provides various trading accounts to cater to different traders' needs, including Starter, Premium, and Ultimate accounts. Each account type offers different features and requires varying minimum investments. The accounts offer access to a range of trading instruments, variable spreads, and leverage of up to 1:500. However, it is important to exercise caution and consider the potential risks associated with ORBEX due to concerns about its regulatory status and suspicions raised by industry sources.

ORBEX offers several trading platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and a mobile app. These platforms provide traders with different features and functionalities, allowing them to trade across various markets. Additionally, ORBEX offers trading tools such as Trading Central for market analysis and insights, a free Virtual Private Server (VPS) for stable and secure trading, and calculator tools for risk management. Traders can also access an economic calendar to stay informed about upcoming market events.

Considering the concerns raised about ORBEX's regulatory status and suspicions in the industry, it is crucial for individuals to carefully assess the potential risks involved before engaging in any financial activities with ORBEX.

Here is the screenshot of Orbexs official website:

Is ORBEX Legit？

ORBEX is a financial institution that operates in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC).

However, it is important to note that there are some concerns regarding ORBEX's regulatory status. According to WikiFX, a platform that collects and provides information about forex brokers, there have been complaints and suspicions raised about ORBEX. The FCA has classified its regulatory status as “Unsubscribed,” indicating an abnormality. BaFin has stated that ORBEX exceeds the business scope regulated by them. The regulatory status with Banque de France is also marked as “Exceeded,” suggesting potential issues. Additionally, the CySEC regulation claimed by ORBEX is suspected to be a clone.

Given these concerns and the information provided, it is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

Pros and Cons

Orbex is a trading broker that has both positive and negative aspects to consider. On the positive side, Orbex is regulated by multiple authorities, ensuring a level of oversight and security for traders. They also offer a variety of trading instruments, allowing traders to diversify their portfolios. Additionally, Orbex provides different account types to cater to the individual needs of traders. They offer multiple funding options as well. Orbex supports popular trading platforms like MetaTrader 4 and MetaTrader 5, which are widely used and trusted in the industry. Furthermore, Orbex provides educational resources for traders, allowing them to enhance their knowledge and skills. They also offer a free VPS service for all account types and provide access to the Trading Central research portal. On the downside, there have been concerns raised about Orbex's regulatory status, which may raise doubts among some traders. The FCA has classified Orbex as abnormal, leading to potential questions about their operations. Additionally, there are suspicions regarding Orbex exceeding its regulated business scope by regulatory bodies like BaFin and Banque de France. There have also been suspicions of clone regulation by CySEC. Despite these concerns, it is important for traders to carefully evaluate these factors before deciding to engage with Orbex.

Market Instruments

Orbex provides traders with mainstream and popular financial products in the global financial market, including forex, spot indices, futures indices, precious metals, energies, stock CFDs, etc.

Forex: ORBEX provides a wide range of Forex trading instruments. Forex trading involves the buying and selling of currencies, with traders speculating on the value of one currency against another. ORBEX offers low spreads and leverage of up to 1:500 in Forex trading. You can access various currency pairs such as AUDCAD, AUDCHF, AUDJPY, AUDNZD, and AUDUSD, among others.

2. Cryptocurrencies: ORBEX allows traders to trade cryptocurrencies, which are encrypted, digital, and decentralized forms of money based on blockchain technology. Cryptocurrencies are not regulated by any central authority. ORBEX offers leverage of 1:2 and a commission of 0.5% for trading popular cryptocurrencies like Bitcoin (BTCUSD), Ethereum (ETHUSD), Litecoin (LTCUSD), Bitcoin Cash (BCHUSD), and Ripple (XRPUSD).

3. Commodities: ORBEX offers trading instruments for commodities, which are raw materials that can be bought or sold as physical assets. Traders can access commodities like metals, energies, agricultural products, and precious metals. ORBEX provides flexible leverage options and low spreads for commodity trading. Precious metals include XAUUSD (Gold), XAGUSD (Silver), XPDUSD (Palladium), and XPTUSD (Platinum).

4. Stocks: ORBEX provides trading instruments for stocks, allowing traders to buy and sell shares in various assets or companies. Stock trading involves owning shares and selling them based on market value. ORBEX offers a wide range of stock CFDs (Contracts for Difference) with commission starting from $0. Some of the available stocks include 3M, Abercrombie & Fitch Co, Activision Blizzard, Adobe Systems, AIG, and Airbnb Inc, among others.

5. Indices: ORBEX offers trading instruments for indices, which are collections of assets or securities used to track their performance. Indices can be used as benchmarks to assess general economic data. ORBEX provides leverage of 1:100 for indices trading and offers a selection of popular world indices. Some of the available indices include US30, NAS 100, Germany 40, UK 100, SPX500, Australia 200 Cash Index, and France 40 Cash Index, among others.

Account Types

To meet investors' various investment requirements and strategies, Orbex has set up three account types: Starter Accounts, Premium Accounts, and Ultimate Accounts. The minimum deposit for the starter account is US$200, the premium account US$500, and the ultimate account is US$25,000.

The Starter account is suitable for traders who are new to the market or prefer to start with a smaller investment. It requires a minimum investment of $100 and offers variable spreads reaching 1.7 pips. There are no commissions charged for trades on this account, making it a cost-effective option. Traders can leverage up to 1:500 and trade with a minimum size of 0.01 lots. The account features a 20% stop out level and a 100% margin call level. It operates on a Non-Dealing Desk (NDD) execution type. The Starter account also provides basic education materials to support traders in their learning journey.

The Premium account is designed for traders with a higher investment capacity. It requires a minimum investment of $500 and offers similar features as the Starter account, including variable spreads from 0.0 pips and leverage up to 1:500. However, there is a commission of $8 charged per trade on this account. The Premium account also provides advanced education materials to enhance traders' knowledge and skills. Traders on this account have access to exclusive monthly webinars and receive one-on-one training sessions.

The Ultimate account is tailored for experienced traders and those with a substantial investment capability. It requires a minimum investment of $25,000, offering the same features as the other accounts, including variable spreads from 0.0 pips and leverage up to 1:500. The commission charged on trades is lower compared to the Premium account, with a rate of $5 per trade. Similar to the Premium account, the Ultimate account provides advanced education materials, but traders on this account receive three one-on-one training sessions. The account also grants exclusive access to webinars.

How to Open an Account？

To open an account with ORBEX, follow these steps:

1. Visit the ORBEX website and click on the “Register” button.

2. Fill out the registration form with the required information. This includes your first name, last name, email address, country, and phone number. Make sure to read and agree to the terms and conditions.

3.Once you have completed the form, submit it. By doing so, you acknowledge the risks associated with Forex and Contract for Differences (CFD) trading.

4. After submitting the form, you will receive a confirmation email with instructions on how to log in to the client portal.

5. Log in to the client portal using the provided credentials.

6. Fund your account to start trading. ORBEX offers various funding options to deposit funds into your trading account.

7. Once your account is funded, you can begin trading forex, indices, commodities, or stock CFDs, depending on the available options.

Orbex Leverage

Leverage rates at Orbex are quite high, reaching 1:500 for forex pairs on all accounts. However, to mitigate the risks of margin trading, leverage rates are capped at 1:100 if trading in volumes of over 40 lots. The maximum leverage rates provided for indices are 1:100, though Chinese indices are capped at 1:20. Commodities can be leveraged at either 1:100 or 1:50 and stock CFDs are limited to 1:5.For EU retail traders, leverage is capped at 1:30.

Spreads & Commissions

ORBEX offers different trading accounts with varying spreads and commissions. The Starter account features variable spreads, with minimum spreads starting from 1.7 pips. On the other hand, the Premium and Ultimate accounts provide spreads that start from 0 pips. When it comes to commissions, the Starter account does not impose any additional charges. However, the Premium account requires a commission of $8, and the Ultimate account incurs a commission of $5. These account types allow traders to choose the option that aligns with their specific trading preferences and cost considerations.

Trading Platform

ORBEX offers several trading platforms to cater to the needs of different traders.

MetaTrader 4 (MT4)

Firstly, Orbex uses the world's most popular MT4 trading platform, allowing traders to explore the forex, precious metals, indices, commodities, and energy markets in depth. Orbex MT4 has such advantages as responding to all customer inquiries within 1 hour, trading ECN on MT4, making fund withdrawals more convenient and faster, 10 language & 24-hour customer support. The platform supports 23 languages, automated trading, and is customized using an intelligent trading system exclusive own strategy, trailing stop loss function. The platform can be applied to Windows client-side, multi-accounts client-side, Android, and Apple iOS client-side.

MetaTrader 5 (MT5)

Another platform offered by ORBEX is MetaTrader 5 (MT5). It is a powerful platform suitable for traders of all levels. MT5 includes all the features of MT4 and provides additional trading functions like advanced orders and trading automation tools. It offers improved speed, functionality, and algorithmic efficiency. Traders can access over 300 CFDs, including forex pairs, stocks, indices, commodities, and cryptocurrencies. The platform also provides 38+ preinstalled technical indicators, 44 analytical charting tools, and options for different types of orders, execution modes, and market depth. Traders can automate their trades using trading robots, Expert Advisors, and scripts. Additionally, MT5 integrates tools like Orbex's Trading Central, Elliott Wave indicator, and VPS service. Traders can track their performance, join a community of traders and developers, and even develop and back test their own indicators and EAs.

FIX API

ORBEX also offers the FIX API, which stands for Financial Information Exchange. FIX API is a technology used by institutional players in the financial markets. It allows for real-time exchange of a large amount of financial information and offers direct connections between traders and tier-1 liquidity providers. This ensures trades are executed with no latency and with high precision. FIX API provides ultra-fast and precise execution for accessing global markets.

Orbex Mobile App

For traders who prefer mobile trading, ORBEX has the Orbex Mobile App. The app allows traders to register, set up, and manage their trading accounts on the go. It is available on both the App Store and Google Play. Traders can perform various actions through the app, such as registering and verifying their accounts, creating and funding their wallets, depositing, transferring, and withdrawing funds, accessing daily market analysis, and getting live support from the expert team via live chat in English or Arabic.

Trading Tools

Trading Central: Orbex provides its active clients with access to Trading Central, an acclaimed research portal. This platform offers a range of market-scanning tools designed to assist traders in understanding the markets, identifying potential trading opportunities, and enhancing their strategies. Trading Central allows users to access expert insights, algorithmic setups, financial summaries, historical data, market buzz, technical views, and economic insights.

Free VPS: Orbex offers a free Virtual Private Server (VPS) to all types of trading accounts. A VPS is a virtual computer hosted within a parent server. It acts as a fully functional computer that remains connected to your trading account 24/5, regardless of your personal device's status or internet connectivity. This feature ensures a stable trading experience, safeguarding trading strategy from threats like computer viruses or internet disruptions. It allows your trades to continue uninterrupted.

Calculator Tools: Orbex provides various calculator tools to assist traders in their decision-making process. These tools include a currency converter, which allows users to convert between different currencies. Traders can select the desired currencies and obtain the conversion value instantly. Another useful tool is the pip value calculator, which helps determine the monetary value of each pip movement in a particular currency pair. These calculators aid traders in managing risk and understanding the potential profit or loss associated with their trades.

Economic Calendar: Orbex offers an economic calendar that provides essential information about upcoming economic events, such as economic indicators, central bank announcements, and geopolitical developments. The economic calendar helps traders stay informed about significant market-moving events and plan their trading activities accordingly. By being aware of these events, traders can make more informed decisions and adapt their strategies to capitalize on potential market opportunities.

Deposit & Withdrawal

When it comes to depositing funds, ORBEX supports different payment methods, including debit/credit cards such as Visa and Mastercard. The available currencies for these cards are USD, PLN, EUR, and GBP. There are no fees associated with these card deposits, and the processing time is typically up to 2 hours. It's important to note that ORBEX is regulated under the Central Bank of Cyprus for these transactions.

ORBEX also accepts eWallets for funding and withdrawal. Skrill and Neteller are two popular eWallet options available for users, supporting the same currencies as the cards. Similar to card deposits, there are no fees for using these eWallets, and the processing time is up to 2 hours. ORBEX is regulated under the Financial Conduct Authority (FCA) in the UK for these transactions.

Perfect Money, UnionPay, ENet, Fasapay, Przelewy24, Poli, Knet, and Zotapay are additional funding and withdrawal options provided by ORBEX. These methods support various currencies and have their own unique regulations and processing times.

For users interested in cryptocurrency payments, ORBEX accepts USDT (Tether). Deposits and withdrawals using USDT have no fees and typically take up to 2 hours to process. It's important to note that cryptocurrency transactions are not regulated.

Lastly, ORBEX supports bank transfers for funding and withdrawal. Bank wire transfers are available in currencies such as USD, EUR, GBP, AED, and KWD. There are no fees associated with bank wire transfers, and the processing time is 3-5 business days. Similar to other transactions, ORBEX is regulated under the Central Banks of Incorporation Countries for bank transfers.

Educational Resources

Forex Educational Hub:

ORBEX offers a comprehensive Forex Educational Hub that provides market research and educational content for traders of all experience levels. The hub includes a variety of resources such as articles, tutorials, infographics, trading education, videos, and eBooks. These resources cover topics ranging from understanding forex trading platforms like MT4 to exploring the history of gold and learning about different trading strategies. The educational content is tailored to suit the needs of traders at various skill levels.

Webinars:

ORBEX conducts live FX webinars to help traders sharpen their skills and enhance their market understanding. These webinars are hosted by leading industry experts and cover a wide range of topics. Traders can participate in these free webinars to gain insights into market trends, trading strategies, and economic events. Additionally, past webinars are available for reference, allowing traders to access valuable educational material and enhance their trading knowledge.

Seminars:

ORBEX organizes informative and educational seminars to empower traders in making informed trading decisions. These seminars cover various aspects of trading, including fundamental and technical analysis, forex basics, and strategy-building support. Traders can attend these seminars to expand their knowledge, learn new trading techniques, and gain insights from industry professionals. ORBEX has conducted seminars in different locations, such as the MENA Seminar Tour in Egypt and Kuwait.

Customer Support

ORBEX offers a comprehensive range of customer support services to address your needs and provide assistance throughout your trading journey. Our experienced team is available 24/5 to address any queries or concerns you may have. You can reach the Customer Support team via email at support@orbex.com.

In addition, specialized departments are in place to handle specific areas of focus. The Back Office team can be contacted at backoffice@orbex.com, while the Dealing Desk is available at dealing@orbex.com. For sales inquiries, you can get in touch with the Sales team through sales@orbex.com.

ORBEX has departments for specific requirements, including White Label services, Introducers Brokers, Complaints, Human Resources, Marketing, Turkish Support, Arabic Sales, and Financial matters. The contact details for each department can be found on the official website. To provide immediate assistance, a live chat option is also available to connect with knowledgeable agents.

Feedback is highly valued. To submit your query, please complete the contact form on the official website. The form requires your name, email address, country, phone number, ORBEX account number (if applicable), and your message. The customer support experts will respond to your inquiry promptly.

Reviews

Several negative reviews have been reported about ORBEX on WikiFX. Traders have expressed concerns about their inability to withdraw funds, accusing the broker of fraudulent activities and scams. Clients have claimed that ORBEX manipulates trades, keeps orders open after stop-loss, and exhibits slippage. Some reviewers have also stated that ORBEX fails to have a physical office in Mauritius as claimed. Overall, the reviews indicate dissatisfaction with ORBEX's withdrawal process and suspicions of fraudulent behavior.

Conclusion

In conclusion, ORBEX is a financial institution operating in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC). However, there are concerns regarding ORBEX's regulatory status, with abnormal classifications and potential issues raised by regulatory bodies. It is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

FAQs

Q: Is ORBEX a legitimate financial institution？

A: ORBEX is regulated by authorities such as the FCA, BaFin, Banque de France, and CySEC. However, there are concerns and suspicions raised about its regulatory status, indicating potential issues. Caution is advised before engaging in any financial activities with ORBEX.

Q: What trading instruments are available on ORBEX？

A: ORBEX offers Forex, cryptocurrencies, commodities, stocks, and indices for trading.

Q: What types of trading accounts does ORBEX offer？

A: ORBEX offers Starter, Premium, and Ultimate trading accounts to cater to different trader preferences and needs.

Q: How can I open an account with ORBEX？

A: To open an account with ORBEX, visit their website, fill out the registration form, receive a confirmation email, log in to the client portal, fund your account, and start trading.

Q: What leverage options are available on ORBEX？

A: ORBEX offers leverage rates up to 1:500 for forex trading. Leverage rates for other instruments vary.

Q: What are the spreads and commissions on ORBEX？

A: ORBEX offers variable spreads starting from 1.7 pips for the Starter account, while the Premium and Ultimate accounts start from 0 pips. Commissions range from $0 to $8 per trade, depending on the account type.

Q: What are the deposit and withdrawal options on ORBEX？

A: ORBEX supports various payment methods, including debit/credit cards, eWallets, bank transfers, and cryptocurrency payments.

Q: What trading platforms does ORBEX offer？

A: ORBEX offers MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and the Orbex Mobile App for trading.

Q: What trading tools are available on ORBEX？

A: ORBEX provides access to Trading Central, a free VPS, calculator tools, and an economic calendar to assist traders in their decision-making process.

Q: What educational resources does ORBEX offer？

A: ORBEX provides a Forex Educational Hub with market research, articles, tutorials, videos, and eBooks for traders of all experience levels.

General Information

Established in 2004, Hirose Tusyo Inc. is a Japan-based company mainly engaged in foreign exchange margin trading business, and was listed on the JASDAQ market of the Tokyo Stock Exchange on March 18, 2016.The Company is mainly engaged in foreign exchange margin trading business, which provides investors with foreign exchange margin trading and binary options trading through the Internet; provision of trading systems for group companies; provision of white label services for financial instruments traders, as well as covering transaction business as a counterparty of financial instruments traders, among others. Hirose Tusyo Inc. is authorized and regulated by Financial Services Agency, with regulatory license number 9120001106932.

The broker provides fixed spreads on several currency pairs, although these spreads may vary based on market conditions. Hirose-fx does not charge any commissions on trades, reducing the overall cost of trading. They offer deposit and withdrawal options and provide customer support through various channels, including phone, fax, and an online inquiry form.

Overall, Hirose-fx is a regulated broker with a range of trading instruments, account types, and trading platforms. Traders can benefit from their fixed spreads, commission-free trading, and accessible customer support.

Pros and Cons

Hirose-fx is a regulated Forex broker that offers a range of trading instruments, including 51 currency pairs. The company holds a Retail Forex License and is regulated by the Financial Services Agency (FSA) of Japan. Hirose-fx provides two types of accounts, FX accounts, and LION CFD accounts. They offer various order types to meet different trading needs and have both fixed and variable spreads, depending on market conditions. Hirose-fx does not charge any commissions on trades, which can be advantageous for traders. They offer multiple deposit and withdrawal options, as well as a variety of trading platforms to cater to different preferences and devices. The broker also provides trading tools, educational resources, and customer support through various channels. Overall, Hirose-fx has its strengths and weaknesses, and traders should carefully consider their options before choosing this broker.

Is Hirose-fx Legit？

Based on the information provided, Hirose-fx, also known as Hirose Financial UK Ltd, is regulated by the Financial Services Agency (FSA) of Japan. It holds a Retail Forex License and is regulated under the supervision of the Kinki Local Finance Bureau (近畿財務局長（金商）第41号). The licensing institution is Hirose Tsusho Kaisya Limited (ヒロセ通商株式会社).

The effective date of the license is September 30, 2007. The company's address is located at MG Building, 1-3-19 Shimmachi, Nishi-ku, Osaka, Japan. The phone number provided for the licensed institution is 06-6534-0708.

Market Instruments

Hirose-fx offers a variety of trading instruments, including 51 currency pairs. These currency pairs encompass major currencies from around the world and provide opportunities for traders to engage in foreign exchange (Forex) trading. Some of the currency pairs offered include AUD/CAD, AUD/CHF, AUD/JPY, AUD/NZD, AUD/USD, CAD/CHF, CAD/JPY, CHF/JPY, CNH/JPY, EUR/AUD, EUR/CAD, and others.

Additionally, Hirose-fx offers a selection of large currency pairs, which are often traded frequently and have high liquidity. These large currency pairs include Large USD/JPY, Large EUR/USD, Large EUR/JPY, Large GBP/USD, Large GBP/JPY, and Large AUD/JPY.

Account Types

Hirose-fx offers two types of accounts: FX accounts and LION CFD accounts. Customers residing overseas are unable to open a LION CFD account. If a customer already has a LION FX account and wishes to open a LION CFD account, they can do so from the trading screen after the next business day following the completion of the FX account opening procedure. For more information on how to apply for a LION CFD account, customers can refer to the provided guidelines.

How to Open an Account？

To open an account with Hirose-fx, follow these steps:

1. Access the main website of Hirose-fx and click on “新規口座開設” (Open a new account) or a similar option.

1. The account opening process may vary depending on the required identity verification documents and delivery method. Choose the appropriate option and proceed.

1. Fill in the necessary information and review the required documents. Note that using Internet Explorer (IE) is. not recommended; it's advisable to use another browser.

1. Submit your identity verification documents and My Number verification documents. You can choose from various sending methods, including simple identity verification with a smartphone, easy identity verification with Internet banking, upload, email, fax, or mail.

5. Once all the necessary documents are received, Hirose-fx will begin the screening and account opening process. Normally, it takes 1-2 business days after the arrival of the verification documents.

6. You will receive your user ID and password via email. The method of sending the user ID and password depends on the method used to send the identification documents.

7. Deposit funds into your trading account. Once the funds are deposited, you can log in and start trading.

FX Spreads & Commissions

FIXED SPREADS: Hirose-fx provides fixed spreads on several currency pairs. For example, USD/JPY has a fixed spread of 0.2 pips, AUD/JPY has a fixed spread of 0.6 pips, GBP/JPY has a fixed spread of 1.0 pip, AUD/USD has a fixed spread of 0.4 pips, EUR/USD has a fixed spread of 0.3 pips, NZD/JPY has a fixed spread of 0.8 pips, and MXN/JPY has a fixed spread of 0.2 pips. These fixed spreads indicate that the difference between the buying and selling prices of these currency pairs remains constant under normal market conditions.

VARIABLE SPREADS: It should be noted that while Hirose-fx provides fixed spreads, these spreads are not completely fixed. The spreads may widen or contract based on market conditions and exceptional events such as low liquidity times. This means that during times of increased volatility or reduced market liquidity, the spreads may change from their fixed values. As a result, the actual spreads experienced by traders may differ from the ones mentioned above.

COMMISSIONS: Hirose-fx does not charge any commissions on its trades. This means that traders can execute their trades without incurring any additional fees in the form of commissions. The absence of commissions can be advantageous for traders.

Order Types

There are 27 order types, including Market Order, Limit Order, Stop Order, OCO order, IF-DONE order, IF-OCO order, Trail Order, Streaming order, Timed Market order, Timed Limit ( stop) order, one-click order, Quick Order, One-click payment order, Bulk Settlement Order, Bulk Purchase Settlement order, Bulk Sale Settlement order, All Settlement Order by currency, All settlements Orders, Pip difference Settlement order, Doten Order, Bulk Order, Amount specified all settlement, trigger order, Timed All Settlement order, BID Judgment Buy (ASK Judgment Sell) Stop Order, Trigger orders in other currencies, Repeat time specified market order.

Trading Time

When US standard time is applied, Japan time Monday 7:00 am to Saturday 6:30 am Japan time. When summertime is applied, Japan time Monday 6:30 am to Saturday 5:30 am. Rollover time (6:59 am Japan time) Minutes, 5:59 am when US summer time is applied), communication will be disconnected, and day closing work and maintenance will be performed. (It takes about 15 minutes for the day closing work and maintenance, but it may take up to 30 minutes.)

Trading Platforms

Hirose-fx offers a range of trading platforms designed to cater to the diverse needs of traders. These platforms provide access to the financial markets and offer various tools and features to facilitate trading activities.

NET4 (installed version): This trading platform is available for Windows and Mac operating systems. It offers customizability, easy-to-see screens, and the ability to view charts and execute orders. It supports various order types and provides access to account information and news.

LION FX C2 (installed version): This platform is recommended for beginners and offers versatile functionality. It allows for simultaneous ordering and payment, displays order and position execution history, and supports collective payment. It provides a simple and comfortable user experience.

LION FX Mobile App (iPad, iPhone, Android): Hirose-fx offers mobile apps for iPad, iPhone, and Android devices. These apps provide access to essential functions and information. Traders can check rates, view charts, place orders, monitor positions, and manage their accounts using these mobile apps.

HTML5 version, Flash version: Hirose-fx also offers web-based trading platforms compatible with various web browsers. The HTML5 version provides access to charting tools, order placement, and account information. The Flash version may have similar functionality but requires Flash support.

Mobile app/portable version: Hirose-fx provides a mobile version of its trading platform that is compatible with mobile phones from different carriers such as docomo, au, and SoftBank. This version allows traders to conduct transactions and access various features on their mobile devices.

The trading platforms offered by Hirose-fx provide traders with the ability to view real-time rates, analyze charts, place different types of orders, manage positions, and access account information. Each platform has its own set of features and compatibility options to cater to traders' preferences and device capabilities.

Deposit & Withdrawal

There are three types of deposit options available with Hirose-fx: quick deposit, quick deposit at ATM, and transfer deposit. Payments can be made 24 hours a day, 365 days a year. Quick deposits support approximately 380 lines and are free of charge, except for PayPay, Mizuho, and Sumitomo Mitsui Banking Corporation, which may charge a fee. Quick deposit at ATMs allows fee-free deposits and supports various banks, including Japan Post Bank, Mizuho, Mitsubishi UFJ, Mitsui Sumitomo, Resona, Saitama Resona, Aomori, Shonai, Gunma, Chiba, Yokohama, Kansai Mirai, Nanto, Hyakujushi, Fukuoka, Juhachi Shinwa, Towa, Keiyo, and Kumamoto. Some agricultural cooperatives and Shinren also support this option. There is also a general transfer deposit available for users.

Hirose-fx offers two types of withdrawals: real-time withdrawals and regular withdrawals. Real-time withdrawals allow for immediate reflection of funds and can be requested within specific timeframes. There are no commissions for real-time withdrawals, except for overseas remittances. Normal withdrawals have specific request and reflection times and are also commission-free, excluding overseas remittances. Withdrawals can be requested once a day, either for real-time withdrawals or regular withdrawals. However, on Saturdays, Sundays, and Mondays, withdrawals can only be made once every three days. It's important to note that real-time withdrawals cannot be canceled once the procedure is completed. Withdrawal requests require authentication with a PIN code set by the customer in advance.

Trading Tools

Hirose-fx offers several trading tools to assist users in their investment activities. These tools include:

1. Economic News: The platform provides real-time updates on economic bulletins. Users can stay informed about the latest economic developments that may impact their trading decisions.

2. FX Wave: This feature delivers 24-hour real-time investment information focused on foreign exchange. Users can access over 150 articles per day, providing insights and analysis to help them make informed trading choices.

3. Klug NEWS: Klug NEWS offers a continuous feed of Forex news, available 24 hours a day. Users can access more than 180 news deliveries daily, ensuring they stay updated on the latest developments in the Forex market.

4. Dow Jones: Hirose-fx translates and delivers news on various asset classes, providing users with information necessary for making investment decisions. Users can expect around 150 news articles per day, covering a range of relevant topics.

These trading tools aim to keep users informed about market trends, economic news, and relevant investment information, enabling them to make well-informed trading decisions.

Educational Resources

Hirose-fx offers a variety of educational resources to assist users in improving their trading knowledge and skills. One of their resources is the LION FX easy operation video seminar, which provides step-by-step guidance on using their trading platform. The seminar covers topics such as installing the app, navigating the transaction screen, understanding different order types, making payments, and managing orders.

Additionally, they offer the FX MARKET INFORMATION SEMINAR, which provides valuable insights into the market and strategies to enhance trading performance. The seminar includes various equations and formulas aimed at helping traders achieve success in their trades. They also offer a special equation designed specifically for winning trades.

Moreover, Hirose-fx provides resources on topics like quick deposit methods, changing currency pairs and order display, order preferences setup, chart analysis techniques, saving chart settings, using technical indicators and trend lines, and accessing execution history. They also cover features such as signal functions, measurement tools, and customizing the transaction screen.

Furthermore, Hirose-fx offers seminars on campaign product cooking, which may provide additional information or strategies related to specific trading promotions or offerings.

Trading Hours

- When US standard time applies, Hirose-fx operates from Monday 7:00 am to Saturday 6:30 am Japan time.

- When daylight saving time applies in Japan, the trading hours shift to Monday 6:30 am to Saturday 5:30 am Japan time.

During Rollover time, which is at 6:59 am Japan time (or 5:59 am when US daylight saving time is applied), certain activities occur. Communication will be temporarily cut off, and date closing work as well as maintenance will be performed. This process usually takes around 15 minutes, but it could extend up to 30 minutes. Additionally, a maintenance pop-up may appear, potentially affecting the ability to trade during this period.

Customer Support

Hirose-fx provides various channels for customer support. You can reach their customer support team via telephone using the toll-free number 0120-63-0727 or the representative number 06-6534-0708. Additionally, you can contact them through fax using the toll-free number 0120-34-0709 or the number 06-6534-0709. Visiting their head office or branches is also an option.

They offer an inquiry form on their website where you can submit your opinions, questions, or requests directly. They also provide a FAQ section where you can find answers to frequently asked questions.

For specific information on deposits, withdrawals, and changing registration information, they provide detailed information on their website. They have a complaint consultation desk for addressing any complaints, and you can contact them for information about the final tax return.

There is an opinion box where you can share your feedback and impressions about their website, trading system, and various services. They offer an operation manual for LION FX, and you can access information to better understand Forex, including country information and technical analysis.

You can contact their customer support team via phone using the toll-free number 0120-63-0727 or the direct dial number 06-6534-0708. They also provide an email address, info@hirose-fx.co.jp, for inquiries if you are unable to use the inquiry form on their website.

Conclusion

Hirose-FX is a forex trading platform that offers several advantages to traders. It provides a user-friendly interface with various tools and features to facilitate trading activities. Hirose-FX also offers a range of trading instruments, allowing users to diversify their portfolios. However, there are some disadvantages worth considering. The platform may lack in-depth educational resources and research materials, which could limit the learning opportunities for traders. Additionally, customer support may not always be readily available or responsive, potentially leading to delays in issue resolution. Traders should carefully assess these factors before deciding to engage with Hirose-FX.

FAQs

Q: Is Hirose-fx a regulated broker？

A: Yes, Hirose-fx is regulated by the Financial Services Agency (FSA) of Japan and holds a Retail Forex License.

Q: What is the address of Hirose-fx？

A: Hirose-fx is located at MG Building, 1-3-19 Shimmachi, Nishi-ku, Osaka, Japan.

Q: What trading instruments does Hirose-fx offer？

A: Hirose-fx offers 51 currency pairs for trading, including major currency pairs like AUD/USD, EUR/USD, GBP/JPY, and more.

Q: What types of accounts does Hirose-fx offer？

A: Hirose-fx offers two types of accounts: FX accounts and LION CFD accounts. Overseas customers can only open FX accounts.

Q: How can I open an account with Hirose-fx？

A: To open an account with Hirose-fx, you need to visit their website and follow the account opening process, which involves providing necessary information and submitting verification documents.

Q: What order types are available on Hirose-fx？

A: Hirose-fx offers various order types, including Market Order, Limit Order, Stop Order, OCO order, Trail Order, and more, to meet different trading needs.

Q: Does Hirose-fx charge commissions on trades？

A: No, Hirose-fx does not charge any commissions on trades.