Note: For some unknown reason, we cannot open MultibankFXs official site (https://www.multibankfx.com) while writing this introduction, therefore, we could only gather relevant information from the Internet to present a rough picture of this broker. Traders should be careful about this issue.

General Information & Regulation

MultibankFX, a trading name of MEX Group Worldwide Limited, is allegedly a forex and CFD broker registered in the United Kingdom that claims to provide its clients with over 1,000+ tradable financial instruments with leverage capped at 1:500 and variable spreads from 0.0 pips on the leading MetaTrader4 and MetaTrader5 trading platforms, as well as a choice of three different live account types.

As for regulation, it has been verified that MultibankFX has four different licenses, but they are all suspicious clone, that is why its regulatory status on WikiFX is listed as “Suspected Fake Clone” and it receives a relatively low score of 1.42/10. Please be aware of the risk.

Field Survey

The investigators went to London, UK, to visit the foreign exchange dealer MultibankFX as planned. However, they did not find the dealers office at the publicly displayed address. The dealer may just borrow the address to register the company without a real business place. Investors are advised to choose the dealer carefully.

Market Instruments

MultibankFX advertises that it offers access to more than 1,000 trading instruments in financial markets, including forex pairs and CFDs on indices, commodities, precious metals and shares.

Account Types

MultibankFX claims to offer three types of trading accounts, namely Maximus, MultiBank Pro and ECN Pro. The minimum initial deposit amount is $50 for the Maximus account, while the other two account types have much higher minimum initial capital requirements of $1,000 and $5,000 respectively.

Leverage

The leverage offered by MultibankFX is capped at 1:500, which is much higher than that provided by most brokers. It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.

Spreads

MultibankFX claims that different account types can enjoy quite different spreads. Specifically, the spread on the Maximus account starts from 1.4 pips, the MultiBank Pro account has spread from 0.8 pips, while only the ECN Pro account holders can enjoy raw spreads from 0.0 pips. These spreads are all below the industry average of 1.5 pips.

Trading Platform Available

Platforms available for trading at MultibankFX are said to be the industry-standard MetaTrader4 and MetaTrader5. In any case, we recommend using MT4 or MT5 for your trading platform. Forex traders praise MetaTrader's stability and trustworthiness as the most popular forex trading platform. Expert Advisors, Algo trading, Complex indicators, and Strategy testers are some of the sophisticated trading tools available on this platform. There are currently 10,000+ trading apps available on the Metatrader marketplace that traders can use to improve their performance. By using the right mobile terminals, including iOS and Android devices, you can trade from anywhere and at any time through MT4 and MT5.

Deposit & Withdrawal

MultibankFX says to accept payments with credit cards like Visa and MasterCard, bank wire, Neteller and Skrill. The minimum initial deposit requirement is said to be only $50.

Bonuses & Fees

MultibankFX claims to offer all kinds of bonuses, covering the 100% bonus, the 20% bonus, Imperial bonus and Refer a Friend bonus. Just take the 20% bonus as an example: the minimum deposit required for it is $1,000. Clients who wish to withdraw $200 of their bonus must trade 80 lots for every $200 they wish to withdraw. Additionally, clients must complete the trading requirements within 90 days of receiving the bonus. Clients who fail to meet the deadline will only receive a percentage of the bonus.

In any case, you should be very cautious if you receive a bonus. First of all, bonuses aren't client funds, they're company funds, and fulfilling the heavy requirements that are usually attached to them can prove a very daunting and difficult task. Remember that brokers who are regulated and legitimate do not offer bonuses to their clients.

Also, the broker also charges an inactivity fee. If a trading account stays inactive for 3 months, a monthly fee of $60 will be charged. However, other licensed brokers give a grace period of 6 months or even 1 year.

Customer Support

MultibankFX‘s customer support can be reached by telephone: +44 203 953 8381 (English), +62 02129264151 (Indonesian), +351 304 500 657 (Portuguese), +400 120 8619 (Chinese), +49 69 257377474 (German), +1 833 291 1788 (French), +7 499 609 46 73 (Russian), +34 931 220 671 (Spanish), +84 28 44581652 (Vietnamese), email: cs@multibankfx.com, cncs@multibankfx.com, cs.mys@multibankfx.com. You can also follow this broker on social media platforms such as Twitter, Facebook, Instagram, YouTube and LinkedIn. However, this broker doesn’t disclose other more direct contact information like the company address that most brokers offer.

Risk Warning

Online trading involves a significant level of risk and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

Risk Warning

Online trading is dangerous, and you could potentially lose all of your investment funds. Not all investors and traders are suitable for it. Please understand that the information on this website is designed to serve as general guidance, and that you should be aware of the risks.

General Information

What is Yuanta Futures？

Yuanta Futures Co., Ltd is a Taiwan-based business that specializes in futures brokerage and proprietary trading. It was established in 2011. The company runs its businesses through futures brokerage, which includes domestic futures brokerage, domestic options brokerage, offshore futures brokerage, and offshore option brokerage services; proprietary business, which involves trading in securities, futures, and options, among other things; consultancy services, which include futures market analysis and advices, futures-related book publishing and seminars, as well as futures managing services, proprietary trading, and other businesses. TPEx has granted Yuanta Futures Co., Ltd authorization and regulation; nevertheless, the entire scope of its regulatory license has not been made public.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

Yuanta Futures Alternative Brokers

There are many alternative brokers to Yuanta Futures depending on the specific needs and preferences of the trader. Some popular options include:

• GF Futures - A highly regarded futures broker known for its comprehensive range of services and expertise, making it a reliable choice for clients seeking reliable futures brokerage solutions.

• HUISHANG FUTURES - A prominent futures broker that stands out for its strong research capabilities and customer-focused approach, making it a recommended option for investors seeking in-depth market analysis and personalized support.

• HUALIAN FUTURES - A well-established futures broker known for its robust technological infrastructure and user-friendly platforms, making it a recommended choice for clients looking for advanced trading tools and a seamless trading experience.

Is Yuanta Futures Safe or Scam？

Yuanta Futures operates under the regulation of TPEx (Taipei Exchange), which provides a level of oversight and compliance to their operations. However, it is important to note that there have been reports from users encountering difficulties with fund withdrawals and incidents related to potential scams associated with Yuanta Futures. These reports raise concerns and highlight the need for caution when considering Yuanta Futures as a trading option.

Products & Services

• Futures Introducing Broker (IB)

Yuanta Futures IB business has 21 clients, including Yuanta Securities, Taiwan Cooperative Securities, Kuanz Ho Securities, Taichung Bank Securities, Fenglong Securities, and others, as well as five clearing houses including Yuanta Securities, Optiver Taiwan, and Oriental Securities Corporation; additionally, with a convenient network of electronic channels (mobile phone app and internet platform), Yuanta Futures provides service without boundaries.

• FINI Department

The team at Yuanta Futures offers top-notch services to foreign institutional investors. These services include domestic agent services, manual order placement, a variety of quick and secure electronic order placement platforms, and tailored after-hours reports to fulfill the specific requirements of all of our FINI clients.

• Leverage Transaction Merchant

Yuanta Futures claims to offer clients and institutional investors a wide variety of profit and hedging channels because Yuanta Futures was the first to introduce foreign currency margin trading. The broker provide services in more than thirty foreign currencies, as well as program trading strategies, and on the basis of our advantages as a leading brand in options and long-term development of foreign exchange futures. In the future, Yuanta will work to gradually introduce the buying of Taiwan stock options, forward contracts, option contracts, exchange contracts, contracts for difference, and other related products, or combination contracts, like links to fixed income products, as the regulatory authorities continue to open the market.

Trading Platform

Yuanta Futures offers a flexible and convenient electronic operating platform - the cutting-edge Yuanta Futures Wizard app - providing consumers a fresh program trading experience. Yuanta Futures has Taiwan's strongest sales force and a wealth of professional expertise. Yuanta Futures has attempted to dispel the mystique and danger that previously surrounded the futures market and create a new age of riches and stability for its clients.

See the trading platform comparison table below:

User Exposure on WikiFX

On our website, you can see reports of unable to withdraw and scams. Traders are encouraged to carefully review the available information and consider the risks associated with trading on an unregulated platform. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section. We would appreciate it and our team of experts will do everything possible to solve the problem for you.

Customer Service

The Yuanta Futures customer support can be reached through telephone: 886-2-23261000 / 0800-333-338, as well as Facebook and Line.

Address: 3F., No. 77, Sec. 2, Nanjing E. Rd., Zhongshan Dist., Taipei City 104089 , Taiwan (R.O.C.).

Conclusion

In conclusion, the current situation surrounding Yuanta Futures raises significant concerns regarding the ability to withdraw funds associated with the company. While Yuanta Futures operates under the regulation of TPEx, the alleged difficulties in the withdrawal process have eroded trust and confidence among investors.

It is crucial for regulatory authorities to thoroughly investigate these reports and take appropriate actions to protect the interests of investors and uphold the integrity of the financial market. Addressing these concerns is paramount to restoring trust in Yuanta Futures as a reliable financial institution.

Frequently Asked Questions (FAQs)

Q1: What is the regulatory authority overseeing Yuanta Futures' operations？

A1: Yuanta Futures is regulated by TPEx (Taiwan Stock Exchange).

Q2: How can customers contact Yuanta Futures' customer support？

A2: Customers can reach Yuanta Futures' customer support through telephone at 886-2-23261000 / 0800-333-338. They can also contact customer support through Facebook and Line.

Q3: What is the electronic operating platform provided by Yuanta Futures？

A3: Yuanta Futures offers the Yuanta Futures Wizard app, which is a flexible and convenient electronic operating platform designed to enhance the trading experience for users.