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Do you want to know which is the better broker between Moneta Markets and FinMarket ?
In the table below, you can compare the features of Moneta Markets , FinMarket side by side to determine the best fit for your needs.
EURUSD:-0.1
EURUSD:-1
EURUSD:9.11
XAUUSD:41.52
EURUSD: -5.77 ~ 2.3
XAUUSD: -30.8 ~ 22
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You can determine the reliability and credibility of a broker by checking four factors:
1.Forex broker introduction。
2.Are the transaction costs and expenses of moneta-markets, finmarket lower?
3.Which broker is safer?
4.Which broker provides better trading platform?
Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:
Moneta Markets Review Summary in 10 Points | |
Founded | 2020 |
Registered Country/Region | Australia |
Regulation | FSA (offshore regulated) / FSCA (general registration) / ASIC (regulated) |
Market Instruments | Forex, Commodities, Indices, Share CFDs, ETFs, Bonds |
Demo Account | Available |
Leverage | 1000:1 |
EUR/USD Spread | From 0.0 pips |
Trading Platforms | MT4, PRO Trader |
Minimum deposit | $50 |
Customer Support | 24/5 live chat, phone, email |
Founded in 2020, Moneta Markets is an Australian Forex and CFD broker, giving its clients access to a bulk of trading assets, including forex, commodities, indices and more through both MT4 and PRO Trader platforms, flexible leverage up to 1:1000, initial deposit as low as $50.
Concerning regulation, Moneta Markets is the trading name of Moneta Markets South Africa (Pty) Ltd, regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under license number 47490 and located at 1 Hood Avenue, Rosebank, Johannesburg, Gauteng 2196, South Africa.
Besides, Moneta Markets is also a trading name of Moneta Markets Pty Ltd, authorized by the ASIC in Australia, holding an Appointed Representative (AR) license, with License No.: 001298177.
In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.
Moneta Markets appears to be a competitive broker with a wide range of trading instruments and account types, as well as multiple funding options and trading platforms. The broker's negative balance protection and segregation of client funds provide an added layer of security for traders. However, the limited educational resources and offshore regulated by FSA may be potential drawbacks for some traders.
Pros | Cons |
• Regulated by ASIC | • Limited educational resources |
• Wide range of trading instruments | • Clients from Canada, the United States are not accepted |
• Demo accounts and Islamic (swap-free) accounts are available | • No cryptocurrency trading |
• High leverage available on certain assets | • Offshore regulation (FSA) |
• Competitive spreads and commission rates | |
• Multiple funding methods with no deposit or withdrawal fees | |
• Negative balance protection and segregated client accounts |
Please note that this is not an exhaustive list and there may be additional pros and cons depending on individual preferences and circumstances.
Moneta Markets holds three regulatory licenses. The Seychelles Financial Services Authority (FSA) license is offshore regulated, Financial Sector Conduct Authority (FSCA) license is general registration, Australia Securities & Investment Commission (ASIC) license is regulated.
Moneta Markets also has registered with the FSCA in South Africa, with a Financial Service Corporate License. Yet, this license is beyond its business scope.
Moneta Markets appears to have proper regulatory licenses and measures in place to ensure the safety of client funds. Client funds are held in a segregated account with AA-Rated Global Bank and trading accounts have negative balance protection. They are also subject to regular audits and have comprehensive insurance. However, it's important to conduct thorough research and due diligence before investing in any financial product or service, as the market carries inherent risks.
Moneta Markets offers a diverse range of over 1000 CFDs to trade, including Forex currency pairs, commodities, indices, share CFDs, ETFs, and bonds. This provides traders with ample opportunities to diversify their portfolios and take advantage of various market conditions.
Apart from demo accounts, Moneta Markets offers three live accounts to cater to traders with different needs, Direct STP, Prime ECN, and Ultra ECN. The minimum deposit requirement is $50, $200 and $50,000 respectively. Moneta Markets also offers Islamic accounts for Direct STP and Prime ECN accounts, which are swap-free and designed for traders who want to adhere to Sharia law.
Moneta Markets offers leverage options that vary depending on the asset class, with the highest leverage of up to 1000:1 available for forex, indices and precious metals. Energy instruments have a maximum leverage of 500:1, while soft commodities have a maximum leverage of 50:1, and share CFDs have a maximum leverage of 33:1. It is important to note that high leverage can lead to increased risk and potential losses, so traders should use caution and ensure they understand the risks involved before using leverage.
Moneta Markets offers different spreads and commissions depending on the account type. Direct STP accounts have spreads starting from 1.2 pips and no commission fees. Prime ECN accounts have spreads starting from 0.0 pips with a commission fee of $3 per lot per side. Ultra ECN accounts have spreads starting from 0.0 pips with a commission fee of $1 per lot per side. The commission fees are relatively low compared to other brokers, and the tight spreads can be attractive for traders who want to minimize trading costs.
Below is a comparison table about spreads and commissions charged by different brokers:
Broker | Spread | Commission |
Moneta Markets | 1.2 pips | Free |
Rakuten Securities | 0.3 pips | Free |
GMI | 0.2 pips | Free |
DBG Markets | 0.0 pips | $7/lot |
Note that spreads and commissions can vary depending on market conditions and account type.
Moneta Markets offers multiple trading platforms to its clients, including the PRO Trader, MetaTrader 4 (MT4), MetaTrader 5 (MT5) mobile apps, and MT4 WebTrader. The PRO Trader platform is the broker's proprietary platform that is designed for traders who prefer a customizable and user-friendly interface. MT4 and MT5 are popular trading platforms that provide advanced charting tools, technical indicators, and algorithmic trading capabilities. The MT4 WebTrader is a browser-based platform that allows clients to trade from any device with internet access, without the need to download any software. The mobile apps provide the convenience of trading on-the-go for iOS and Android devices.
Overall, Moneta Markets' trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders.
See the trading platform comparison table below:
Broker | Trading Platform(s) |
Moneta Markets | PRO Trader, MT4, MT4 and MT5 mobile apps, and MT4 WebTrader |
Rakuten Securities | Rakuten FX, Rakuten Securities Option Station, MetaTrader 4 |
GMI | MT4, GMI Edge |
DBG Markets | MT4, WebTrader |
Note: These may not be the only trading platforms offered by these brokers, and some platforms may only be available to certain account types.
Moneta Markets provides a range of trading tools to help traders make informed decisions. The Premium Economic Calendar is a comprehensive tool that provides detailed information about upcoming economic events and their expected impact on the market. Technical Views provides a variety of technical analysis tools to help traders analyze market trends and patterns. Alpha EA is an automated trading tool that uses advanced algorithms to identify profitable trading opportunities. AI Market Buzz uses artificial intelligence to analyze market sentiment and identify potential trading opportunities. Forex Signals provides real-time trading signals to help traders make informed trading decisions. Finally, Market Masters Tutorials is a collection of educational resources that cover a wide range of trading topics and provide traders with valuable insights into the market.
Moneta Markets offers a variety of funding methods to accommodate traders globally, including International EFT, credit/debit cards (Visa, MasterCard), Fasapay, JCB Bank, and Sticpay, with a relatively low minimum deposit requirement of $50.
To make a deposit into your Moneta Markets account, you need to follow these steps:
Step 1: Log in to your Moneta Markets Client Portal;
Step 2: Click “Funds - Withdraw Funds” on the left side menu;
Step 3: Choose your preferred payment option to fund your account.
USD: United States dollar ($)
EUR: Euro (€)
GBP: British pound sterling (£)
NZD: New Zealand dollar (NZ$)
SGD: Singapore dollar (S$)
JPY: Japanese yen (¥)
CAD: Canadian dollar (C$)
HKD: Hong Kong dollar (HK$)
BRL: Brazilian real (R$)
Moneta Markets | Most other | |
Minimum Deposit | $50 | $100 |
The broker also does not charge deposit and withdrawal fees, except for possible handling fees charged by the financial institution. The majority of deposits are processed instantly, while withdrawals are usually processed within 1-3 business days. However, International EFT withdrawals may take longer, up to 5 business days. It's worth noting that International bank wire transfers may incur additional fees charged by both the trader's and broker's financial institutions.
To withdraw funds from your Moneta Markets account, you need to follow these steps:
Step 1: Log in to your Moneta Markets Client Portal;
Step 2: Click “Funds - Withdraw Funds” in the left side menu;
Step 3: Complete the form and your withdrawal will be processed shortly.
Moneta Markets charges fees in the form of spreads and commissions for trading that we have mentioned before, but there are no deposit or withdrawal fees. Additionally, there is an inactivity fee of $10 per month for accounts that have been inactive for after 180 days of inactivity.
See the fee comparison table below:
Broker | Deposit Fee | Withdrawal Fee | Inactivity Fee |
Moneta Markets | None | None | $10/month after 180 days of inactivity |
Rakuten Securities | None | None | None |
GMI | None | None | None |
DBG Markets | None | $30 for international wire transfer | None |
Note: Fees may vary depending on the account type and payment method used. It is recommended to check with each broker for the most up-to-date information on their fees.
Moneta Markets seems to provide professional and dedicated customer support. Firstly, Moneta Markets relies on its FAQ section to give clients some general and basic answers concerning their trading process.
Secondly, clients with any inquiries can also get in touch with Moneta Markets through multiple contact channels. Here are some contact details:
Phone: UK - 44 (113) 3204819, International - 61283301233
Email: support@monetamarkets.com
24/5 Online Chat
Or you can also follow this broker on some social media platforms, such as Facebook, Instagram, Twitter, LinkedIn and YouTube.
Overall, Moneta Markets' customer service is considered reliable and responsive, with various options available for traders to seek assistance.
Pros | Cons |
• 24/5 customer support available | No 24/7 customer support |
• Multilingual customer support | |
• Quick response time | |
• Personalized customer service experience |
Note: These pros and cons are based on available information and may not be exhaustive.
Moneta Markets is a regulated online broker that offers a range of trading instruments, multiple account types, and trading platforms. They provide access to various trading tools, including a premium economic calendar, forex signals, and technical views. The broker offers competitive spreads and commissions, and they have various funding methods with no deposit and withdrawal fees. However, they have limited educational resources. Overall, Moneta Markets is a good option for traders looking for a reliable and comprehensive online trading experience.
Is Moneta Markets legit?
Yes. It is regulated by ASIC, offshore regulated by FSA and has a general registration of FSCA license.
At Moneta Markets, are there any regional restrictions for traders?
Yes. Moneta Markets does not accept residents of Canada, the United States, or used by any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Does Moneta Markets offer demo accounts?
Yes. Each Moneta Markets demo account lasts for 30 days before your login will expire.
Does Moneta Markets offer Islamic (swap-free) accounts?
Yes. Islamic (swap-free) accounts are available for Direct STP and Prime ECN accounts.
Is Moneta Markets a good broker for beginners?
Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money.
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.
Aspect | Information |
Registered Country/Area | Cyprus |
Founded Year | 2015 |
Company Name | FinMarket |
Regulation | Unregulated (Suspicious Clone) |
Minimum Deposit | $250 (Mini Account) |
Maximum Leverage | Up to 1:500 |
Spreads | High spreads on Mini accounts |
Trading Platforms | MetaTrader 4 (MT4), WebTrader, In-House Mobile Platform |
Tradable Assets | Forex currency pairs, major indices, commodities, individual stocks, cryptocurrencies |
Account Types | Mini Account, Standard Account, VIP Account, Premium Account |
Demo Account | Available |
Islamic Account | Available |
Customer Support | Limited availability and slow response times |
Payment Methods | Credit transfer, wire transfer, Ecommpay |
Educational Tools | Information not provided |
FinMarket is an unregulated Forex and CFD broker based in Cyprus, established in 2015. Despite claiming to be regulated by CySEC, the lack of proper regulation raises concerns about the safety of traders' funds and the transparency of their operations. Unfortunately, the website is currently down, which adds further doubts about the broker's legitimacy. The high spreads and commissions, along with the relatively high minimum initial deposit of $1000, make it an unattractive option for traders, especially beginners. Moreover, the limited account manager availability and the absence of an FAQ section demonstrate a lack of commitment to customer support. Overall, due to the unregulated status and the website's unavailability, FinMarket should be approached with extreme caution.
Suspicious Clone.
A “Suspicious Clone” in the context of financial services refers to an entity that mimics or imitates the appearance and branding of a legitimate and regulated company, often with the intent to deceive and defraud unsuspecting individuals. These clones use similar names, websites, and other identifying features to create the illusion of being a reputable and regulated entity, while in reality, they are operating without proper authorization and oversight.
In the case of FinMarket being labeled as a “Suspicious Clone,” it suggests that the broker claims to be regulated by CySEC but lacks the necessary authorization and compliance. Such suspicious clones can pose significant risks to investors and traders, as they may engage in fraudulent activities, mismanage funds, and potentially disappear without a trace. Traders should exercise extreme caution when dealing with suspicious clones and always conduct thorough research and due diligence before entrusting their funds to any financial service provider.
FinMarket offers a diverse array of market instruments, catering to traders' interests and allowing them to diversify their portfolios across different asset classes. The following table summarizes the market instruments along with some examples:
Market Instrument | Number of Assets | Examples |
Forex Currency Pairs | 30+ | EUR/USD, EUR/GBP, AUD/JPY, etc. |
Major Indices | Various | FTSE, S&P 500, NASDAQ, etc. |
Commodities | Various | Silver, Crude Oil, Gold, Coffee, etc. |
Individual Stocks | 160+ | Amazon, Netflix, Apple, etc. |
Cryptocurrencies | Various | Bitcoin, Ethereum, etc. |
Forex Currency Pairs:
FinMarket provides access to more than 30 forex currency pairs, including major pairs like EUR/USD, EUR/GBP, and AUD/JPY. These major pairs offer high liquidity and are widely traded in the global forex market.
Major Indices:
Traders can participate in the performance of major stock market indices, such as FTSE, S&P 500, and NASDAQ. These indices represent the overall performance of specific stock markets and sectors.
Commodities:
FinMarket offers various commodities for trading, including precious metals like Silver and Gold, energy resources like Crude Oil, and agricultural products like Coffee. Commodity trading allows traders to diversify their investment strategies.
Individual Stocks:
With over 160 individual stocks available as CFDs, traders can speculate on the price movements of well-known market holders like Amazon, Netflix, and Apple. This allows investors to gain exposure to individual companies without owning the underlying shares.
Cryptocurrencies:
For those interested in the cryptocurrency market, FinMarket offers access to various digital assets like Bitcoin, Ethereum, and more. Cryptocurrency trading allows traders to capitalize on the price movements of these digital currencies.
Despite offering a diverse array of market instruments, FinMarket's lack of proper regulation raises concerns about the safety and legitimacy of its offerings. Traders should exercise extreme caution when considering this broker due to the absence of regulatory oversight, which may expose investors to potential risks and fraudulent activities. Additionally, the website being down further adds to the suspicion surrounding the broker. While the range of assets offered, including forex currency pairs, major indices, commodities, individual stocks, and cryptocurrencies, might seem attractive, the overall lack of regulation casts doubt on the broker's credibility and reliability. It is essential for traders to conduct thorough research and choose regulated brokers to safeguard their investments and trading experience.
FinMarket offers a range of trading accounts, but be warned, their account types may not be as attractive as they seem. Let's take a closer look at each account with a critical eye:
Mini Account:
Minimum Deposit: $250
Features: This account type may seem affordable, but don't be fooled. The demo account for practicing strategies is nothing special, and the 40% margin is quite restrictive. With only 24 Forex currency pairs and 10 commodities and indices for trading, you won't have a wide range of options. The leverage up to 1:500 might sound impressive, but it could lead to significant losses for inexperienced traders.
Standard Account:
Minimum Deposit: $1,000
Features: The demo account is available, but the 26 Forex currency pairs and 10 commodities and indices offered for trading are nothing extraordinary. The daily market news and SMS alerts may sound appealing, but they hardly compensate for the lack of variety in trading options. The dedicated account manager might not be as dedicated as you expect, and the Islamic account option is just a small gesture to attract a specific group of traders.
VIP Account:
Minimum Deposit: $10,000
Features: The high minimum deposit might make you think you're getting premium treatment, but don't be fooled. The additional features offered, such as 28 Forex currency pairs and a full range of commodities and indices, may not justify the steep price. Direct access to a trading manager might not be as beneficial as they claim, and the 30% margin is quite restrictive for experienced traders.
Premium Account:
Minimum Deposit: $100,000
Features: The hefty minimum deposit requirement might make you believe you're entering an exclusive club, but the reality might disappoint you. The in-depth analyst tips they promise are just a way to add some fluff to the account. The 25% margin is not as competitive as you'd expect, and the so-called deep liquidity might not be as deep as you hope.
Account Type | Minimum Deposit | Features |
Mini Account | $250 | - Demo account for practicing strategies<br> - 40% margin<br> - Trading options include 24 Forex currency pairs and 10 commodities and indices<br> - Leverage up to 1:500 |
Standard Account | $1,000 | - Demo account available<br> - Trading options include 26 Forex currency pairs and 10 commodities and indices<br> - Daily market news and SMS alerts<br> - Dedicated account manager<br> - Islamic account option |
VIP Account | $10,000 | - 28 Forex currency pairs and a full range of commodities and indices for trading<br> - Direct access to a trading manager<br> - 30% margin |
Premium Account | $100,000 | - In-depth analyst tips<br> - 25% margin<br> - Claims of deep liquidity |
In summary, FinMarket's account types might appear enticing at first glance, but upon closer inspection, they fail to deliver on their promises. The high minimum deposits, limited trading options, and questionable additional features make these accounts less appealing than they initially seem.
FinMarket boasts about offering “up to 1:500” leverage on their trading accounts. However, before you get too excited, let's take a closer look at the reality behind this high leverage claim.
While a leverage of 1:500 might seem like an attractive prospect, it comes with significant risks and drawbacks. High leverage can amplify both your potential profits and your potential losses. This means that even a small adverse price movement could wipe out a significant portion of your trading capital.
Inexperienced traders often get lured in by the promise of high leverage, thinking they can make huge profits with a small initial deposit. However, they fail to realize that it also exposes them to substantial risks.
Moreover, it's worth noting that regulatory authorities, like CySEC, which oversees FinMarket, have been tightening their rules regarding leverage. High leverage has been associated with increased client losses and is considered risky for retail traders. Many regulatory bodies now impose leverage caps to protect traders from excessive risk-taking.
So, while FinMarket might advertise high leverage as a way to attract traders, it's crucial to approach it with caution. Trading with such high leverage can be a recipe for disaster, especially for inexperienced traders who might not fully comprehend the risks involved.
In conclusion, the maximum trading leverage offered by FinMarket might sound appealing, but it's essential to remember that high leverage comes with substantial risks. It's crucial for traders to exercise caution and employ proper risk management strategies to protect their capital when trading with such high leverage.
Spreads and commissions at FinMarket vary depending on the type of trading account. However, upon closer examination, it becomes evident that the broker's offerings are less competitive than they claim to be.
Spreads:
FinMarket advertises “tight spreads” on their website, but in reality, the spreads they offer are quite high, especially on their Mini accounts. For the benchmark EUR/USD currency pair, the average spread exceeds 3.7 pips on Mini accounts. Such high spreads can significantly impact a trader's potential profits, making it challenging to trade cost-effectively.
Commissions:
In addition to spreads, FinMarket charges commissions on trades, further increasing the overall cost of trading. The commission rates vary depending on the type of account. For Mini accounts, the commission fee is $15.00 per trade.
Comparison to Competitors:
Compared to other reputable brokers in the market, FinMarket's trading costs are less favorable. Many competitors offer much lower spreads, often within the range of 1.0 to 1.5 pips for the EUR/USD pair, without charging additional commission fees.
Impact on Traders:
The high spreads and commission fees at FinMarket can hinder a trader's ability to profit consistently, particularly for those with smaller trading accounts. These unfavorable trading conditions may lead to significant losses and can discourage traders from achieving their financial goals.
In conclusion, despite claiming to provide tight spreads and varying commissions, FinMarket's trading conditions fall short compared to many other brokers in the industry. Traders seeking cost-effective and competitive trading experiences may find better options with brokers offering lower spreads and commission fees.
Deposit and withdrawal processes at FinMarket seem to be relatively straightforward, offering various methods for funding accounts and accessing funds. However, there are some considerations to keep in mind.
Deposit Options:
FinMarket provides several options for depositing funds into trading accounts. Traders can choose to deposit through credit transfer, wire transfer, or the electronic payment method Ecommpay. These options offer flexibility, allowing clients to select the most suitable method based on their preferences and location.
Minimum Deposit Requirements:
The broker does not impose any specific minimum deposit requirements. However, it's important to note that individual payment channels may have their own minimum deposit limits. Traders should verify the minimum deposit amount with their chosen payment method before initiating the transaction.
Withdrawal Process:
FinMarket generally processes withdrawals through the same method used for depositing funds. This is a standard practice among many brokers and helps ensure the security of transactions. Traders should be aware that withdrawal requests may take some time to process, depending on the payment method and the broker's internal procedures.
Fund Security:
FinMarket emphasizes the security of customer funds. The broker operates under the regulation of the Cyprus Securities Exchange Commission (CySEC), which requires adherence to strict guidelines for the protection of client funds. Furthermore, the use of SSL encryption ensures the safe transmission of personal and financial information during transactions.
Additional Considerations:
While the deposit and withdrawal processes themselves appear to be straightforward, traders should also consider the overall cost associated with funding their accounts and accessing their funds. This includes any fees charged by payment providers and potential currency conversion charges, especially for international clients.
In conclusion, FinMarket offers various deposit options and follows standard practices for processing withdrawals. However, traders should be aware of any minimum deposit requirements imposed by payment channels and carefully consider any associated costs to make informed decisions about funding their trading accounts and accessing their funds.
FinMarket provides its clients with multiple trading platforms, ensuring a diverse range of options to suit individual preferences and trading styles. The broker offers the following trading platforms:
MetaTrader 4 (MT4) Platform:
MetaTrader 4 is one of the most popular and widely used trading platforms in the industry. It offers a user-friendly interface and a comprehensive set of tools and features, making it suitable for both beginner and experienced traders. Traders can access advanced charting capabilities, a wide array of technical indicators, and various timeframes for market analysis. MT4 also supports automated trading through Expert Advisors (EAs), allowing traders to execute trades automatically based on predefined strategies. The platform is available for desktop (Windows, Linux, and MacOS), as well as mobile devices (iOS and Android), providing convenience and flexibility for traders who prefer to trade on the go.
In-House Web Trading Platform (WebTrader):
FinMarket has developed its own web-based trading platform known as WebTrader. This platform is accessible through any web browser without the need for downloading or installing additional software. WebTrader offers a user-friendly interface with one-click trading functionality, real-time market charts to monitor market trends, and social trading features. The platform caters to traders who prefer a hassle-free trading experience and wish to access their accounts from any internet-connected device.
In-House Mobile Trading Platform:
For traders who are constantly on the move, FinMarket offers a mobile trading platform compatible with both Android and iOS devices. This mobile app provides full access to trading accounts, enabling traders to execute trades, monitor positions, and access real-time market data from the palm of their hands. The mobile trading platform ensures that traders can stay updated and respond to market movements promptly, regardless of their location.
In summary, FinMarket provides a diverse selection of trading platforms to cater to the needs of different traders. The MetaTrader 4 platform offers advanced tools and analysis for experienced traders, while the in-house WebTrader platform appeals to those seeking simplicity and convenience. Additionally, the mobile trading platform ensures traders can stay connected to the markets at all times, making it a comprehensive offering for a range of trading preferences.
FinMarket's customer support has been a source of frustration for many traders, as it often fails to meet their expectations. The broker claims to provide reliable assistance, but in reality, reaching their customer support team can be a tedious and time-consuming process.
Phone Support: While FinMarket offers a phone support option, getting through to a support representative can be a daunting task. Traders often find themselves waiting on hold for extended periods, only to be met with unhelpful responses or transferred to different departments without any resolution.
Email Support: Traders who opt for email support are often left disappointed with the slow response times. It can take several days to receive a reply, and even then, the answers provided are often generic and fail to address the specific concerns raised by traders.
Live Chat: The live chat feature on FinMarket's website is advertised as a quick way to get assistance, but in reality, it is far from efficient. Traders report experiencing long wait times before connecting with a support agent, and when they do, the responses are often vague and unhelpful.
Web Contact Form: Submitting inquiries through the web contact form is no better, as traders rarely receive timely or satisfactory responses. It seems like the broker pays little attention to these contact forms, leaving traders feeling ignored and frustrated.
Overall, FinMarket's customer support is lackluster and inadequate. Traders have expressed their dissatisfaction with the slow response times, unhelpful answers, and overall lack of professionalism displayed by the support team. As a result, many traders feel let down by the broker's supposed commitment to providing reliable assistance.
FinMarket is an unregulated Forex and CFD broker based in Cyprus, established in 2015. While it offers a diverse range of market instruments, including forex currency pairs, major indices, commodities, individual stocks, and cryptocurrencies, the lack of proper regulation raises concerns about the safety of traders' funds and the legitimacy of its operations. The high spreads, varying commissions, and relatively high minimum initial deposit of $1000 make it unattractive, especially for beginners. The website's unavailability adds further doubts about the broker's credibility. The customer support is inadequate, with slow response times and unhelpful assistance.
Pros:
Offers a diverse array of market instruments.
Provides multiple trading platforms, including MetaTrader 4 (MT4).
Supports mobile trading for on-the-go access.
Cons:
Unregulated status raises concerns about fund safety and transparency.
High spreads and commissions impact profitability.
High minimum deposit requirements.
Inadequate customer support with slow response times and unhelpful answers.
Website unavailability adds to doubts about legitimacy.
Overall, due to the lack of regulation, high costs, and unsatisfactory customer support, FinMarket is not recommended for traders. It is essential to consider alternative, regulated brokers with better trading conditions and customer service for a more secure and reliable trading experience.
Q1: Is FinMarket a regulated broker?
A1: No, FinMarket is an unregulated broker, which raises concerns about the safety of traders' funds and the transparency of their operations.
Q2: What is the minimum initial deposit required to open an account with FinMarket?
A2: The minimum initial deposit for a Mini account is $250, while the VIP account requires a minimum deposit of $10,000.
Q3: Does FinMarket offer a demo account for practice?
A3: Yes, FinMarket provides a demo account for traders to practice their strategies before trading with real money.
Q4: What trading platforms does FinMarket offer?
A4: FinMarket offers MetaTrader 4 (MT4), a web-based platform (WebTrader), and a mobile trading platform for Android and iOS devices.
Q5: Is customer support readily available at FinMarket?
A5: FinMarket's customer support has been reported as inadequate, with slow response times and unhelpful assistance, making it a source of frustration for traders.
To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).
To get a comprehensive understanding of how cheap or expensive moneta-markets and finmarket are, we first considered common fees for standard accounts. On moneta-markets, the average spread for the EUR/USD currency pair is from 0 pips, while on finmarket the spread is --.
To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.
moneta-markets is regulated by FSA,FSCA. finmarket is regulated by CYSEC.
When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.
moneta-markets provides trading platform including STP/ECN and trading variety including Forex, Indices, Commodities, Stock CFDs, Cryptocurrencies, ETFs. finmarket provides trading platform including Silver Member,Gold Member,Platium Member,Diamond Member,Elite Member and trading variety including Forex Commodities Indices World Shares CryptoCurrencies.