General Information

LINE FX is a regulated forex broker founded in 2018, with its headquarters based in Japan. As a regulated entity under the Financial Services Agency (FSA) in Japan, the broker operates with authorization and approval to provide financial services, offering clients a level of trust and security. LINE FX specializes in forex trading and provides access to 23 major currency pairs, allowing traders to capitalize on fluctuations in global exchange rates. With a commission-free trading model and leverage set at 1:25, the broker offers cost-effective and flexible trading conditions, making it appealing to traders of various experience levels.

Traders can utilize the LINE FX Pro platform on PC or the LINE FX App on mobile devices to execute trades efficiently and stay connected to the markets. The user-friendly interfaces and advanced charting tools empower traders to make well-informed decisions. Additionally, the broker offers a diverse range of order types, catering to various trading styles and strategies. Customer support is readily available through AI chat on LINE and an inquiry form on the website, ensuring timely assistance for traders. Furthermore, LINE FX's point-based reward program provides traders with an opportunity to earn LINE Points based on their trading volume, adding an extra incentive for active participation in the markets. Overall, LINE FX's regulatory status, diverse currency pairs, commission-free trading, and supportive trading platforms make it a compelling choice for forex traders seeking a reliable and rewarding trading experience.

Is LINE FX Legit？

LINE FX is regulated by the Financial Services Agency in Japan. Its current status shows that it is operating under the registration number 関東財務局長(金商)第3144号, which indicates that it has been approved and authorized to provide financial services in Japan. Being regulated by a reputable regulatory authority like the Financial Services Agency ensures that LINE FX adheres to certain standards and rules, providing a level of protection and confidence to its clients. Traders can have more peace of mind knowing that the broker operates under the oversight of a regulatory body, which helps mitigate potential risks associated with unregulated brokers.

Pros and Cons

LINE FX caters to forex traders who prioritize regulated services, diverse currency pairs, and a commission-free trading environment. However, traders with specific needs, such as cryptocurrency trading or comprehensive educational resources, may need to explore other brokerage options. The decision to choose LINE FX will depend on individual trading preferences and goals. Here's a table summarizing the pros and cons:

Market Instruments

LINE FX offers a variety of major currency pairs, providing traders with opportunities to engage in forex trading and take advantage of fluctuations in exchange rates. Traders can access a total of 23 major currency pairs, providing ample opportunities to speculate on global economic trends and fluctuations in exchange rates. Each forex pair allows users to trade in increments of 10,000 currency units, ensuring flexibility in position sizing. One notable advantage for traders is that LINE FX offers these forex trades free of transaction fees, reducing the overall cost of trading.

The offered currency pairs include major combinations like USD/JPY, EUR/USD, and GBP/USD, as well as crosses like EUR/JPY, GBP/JPY, and AUD/JPY. The inclusion of exotic pairs like ZAR/JPY, MXN/JPY, and TRY/JPY may attract traders seeking exposure to more unique and emerging market currencies.

It's worth noting that while LINE FX provides an extensive selection of forex pairs, its offerings are limited to this asset class. Traders interested in diversifying their portfolios with other financial instruments like commodities, cryptocurrencies, or stocks may need to consider alternative brokerage options that offer a broader range of trading instruments. However, for those primarily focused on forex trading, LINE FX's variety of major currency pairs and favorable trading conditions may prove advantageous.

Here is a comparison table of trading instruments offered by different brokers:

Order Types

LINE FX offers eight different order types to accommodate various trading styles and strategies. The primary order types include streaming, market, limit, and stop limit orders.

Streaming orders allow for real-time monitoring and instant execution at prevailing market prices. Market orders execute trades at the current market price, providing quick execution. Limit orders enable traders to set specific entry and exit points, executing the trade when the market reaches the specified price. Stop limit orders combine stop and limit order functionalities, triggering a limit order when a specified stop price is reached.

LINE FX also provides more advanced order types, such as One Cancels the Other (OCO) and If Done (IFD) orders. OCO orders link two orders together, canceling one if the other is executed. IFD orders are conditional orders that execute only if another order is executed first. Additionally, the IFD-OCO order type combines both IFD and OCO functionalities, allowing for multi-layered strategies. Finally, traders can use the Close All order to quickly liquidate all open positions in one action. LINE FX's diverse order types empower traders to tailor their trades according to their individual preferences and risk tolerance.

How to Open an Account？

To open an account with LINE FX, follow these steps.

1. Visit the LINE FX website and locate the “Open a Free Account Here” link.

2. Tap on the “Open a Free Account Here” link to initiate the account opening process.

3. You will be redirected to the account opening application form.

4. Complete the application form using either your smartphone or computer.

5. Make sure to use the latest version of the LINE app for a smooth experience.

6. Note that LINE FX does not accept account opening requests via postal mail, so online application is mandatory.

7. Follow the provided instructions on the application form.

8. Provide accurate and up-to-date personal information as required for the KYC (Know Your Customer) procedure.

9. Submit the application form along with any required identification documents.

10. Wait for the verification process to be completed.

11. Once your account is approved, you will receive login credentials to access your trading account.

12. Before proceeding, carefully read and understand the terms and conditions, as well as the risks associated with trading.

13. Opening an account with LINE FX gives you access to their range of trading instruments and platform features, so it's essential to have a clear understanding of their services before starting your trading journey.

Leverage

At LINE FX, the leverage offered for trading is set at 25:1. This means that to place a trade, users are required to pledge a margin of at least 4% of the total trade value for each currency pair. Leverage allows traders to control larger positions in the market with a smaller amount of capital. In this case, with a 25:1 leverage ratio, for every $1 of the trader's capital, they can control a trading position worth up to $25.

While leverage can amplify potential profits, it also increases the level of risk involved in trading. Higher leverage means higher exposure to market fluctuations, making the account more vulnerable to significant gains or losses. Traders should be cautious and use leverage responsibly, considering their risk tolerance and implementing proper risk management strategies to protect their capital.

The 25:1 leverage offered by LINE FX is in accordance with the regulations set by the financial authorities to ensure the safety and protection of traders. It is essential for traders to understand the implications of leverage and carefully manage their positions to avoid substantial losses. As always, trading with leverage carries inherent risks, and traders should thoroughly educate themselves about leverage before engaging in any trading activities.

Here is a comparison table of maximum leverage offered by different brokers:

Spreads and Commissions

LINE FX offers spreads on its trading instruments that vary across different currency pairs. Based on the provided data, spreads range from 0.2 pips to 3.9 pips. Major currency pairs like USD/JPY, EUR/USD, and GBP/USD tend to have relatively tighter spreads, which can be important for traders who prefer lower trading costs.

Additionally, LINE FX operates with a commission-free trading model. This means that traders do not have to pay extra fees per trade, which can be advantageous for those who wish to avoid additional costs in their trading activities.

It's important for traders to carefully consider the spreads and commission structure offered by LINE FX and compare it with other brokers in the market. While the absence of commissions can be appealing, traders should also weigh other factors, such as the regulatory status and the overall trading experience provided by the broker, before making their final decision.

Non-Trading Fees

LINE FX offers a transparent fee structure with no account opening fees, no trading fees, no deposit fees, and no withdrawal fees. This can be advantageous for traders as it eliminates many of the typical non-trading fees that are commonly associated with forex trading.

In addition, LINE FX does not charge any rollover fees, also known as swap fees or overnight fees. Rollover fees are usually incurred when a position is held open overnight, and they can add to the overall cost of trading. However, LINE FX provides swap points based on the interest rate differentials between the two currencies in a currency pair, and this can result in either a positive or negative swap, depending on the direction of the trade.

Furthermore, LINE FX does not impose any inactivity fees. Inactivity fees are often charged by brokers when an account remains dormant for a certain period without any trading activity. Traders at LINE FX can maintain their accounts without worrying about incurring such fees, even if they are not actively trading for an extended period.

The absence of non-trading fees at LINE FX can be appealing to traders as it allows them to focus on their trading strategies without the burden of additional charges. However, traders should still be mindful of any potential fees that may be associated with their payment methods, such as bank fees for wire transfers, as these charges are typically determined by the financial institutions involved rather than the broker itself. Overall, LINE FX provides a fee-friendly trading environment, giving traders the flexibility to manage their accounts and trades without incurring unnecessary costs.

Deposit & Withdraw Methods

To deposit funds into a LINE FX account, users can log in and access the “Deposit” option from the TOP page. However, it is important to note that users must have internet banking registration with the financial institution from which they plan to deposit. LINE FX supports deposits from several major financial institutions, including Mitsubishi UFJ Bank, Mizuho Bank, Sumitomo Mitsui Bank, Rakuten Bank, Jibun Bank, and PayPay Bank. It is crucial to ensure that the depositor's name matches the account name with LINE FX, as the platform does not accept deposits from different names. If a deposit is made from a different name, a refund process, known as “組戻し,” will be initiated, and the customer will be responsible for any associated fees. The procedure for “組戻し” needs to be performed with the sender's financial institution, and customers can inquire about the specific steps and fees involved with the bank. LINE FX requires no minimum deposit for forex trading, which sound great for new traders to get started.

As for withdrawals, users can make requests through the LINE FX platform. It is important to note that withdrawals can only be made to the registered bank account under the same name as the LINE FX account holder. Additionally, the processing time for withdrawals may vary depending on the user's bank and other relevant factors. To ensure a smooth and efficient withdrawal process, users should make sure their bank account details are correctly registered with LINE FX.

LINE FX does not charge any deposit fees, which can be advantageous for traders. However, it is essential to check with the user's financial institution to determine if they charge any fees for transferring funds to LINE FX. Keeping in mind the deposit and withdrawal methods available and the associated costs can help traders effectively manage their finances and optimize their trading activities.

Trading Platforms

LINE FX offers two trading platforms: LINE FX Pro for PC and LINE FX App for mobile devices.

LINE FX Pro is a full-featured and high-functioning trading tool designed for ease of use and efficiency on PC. Traders can access advanced charting tools, technical indicators, and analytical features to make well-informed trading decisions. The platform's user-friendly interface provides a seamless trading experience and enables traders to execute trades with precision and speed. It is a robust platform suitable for both beginner and experienced traders who prefer to trade on their desktop or laptop devices.

On the other hand, for those who prefer to trade on the go, LINE FX App is the recommended choice. The mobile app ensures traders don't miss any trading opportunities and allows for smooth forex trading with its intuitive interface. With the app, traders can monitor their positions, check real-time market prices, and execute trades from their smartphones or tablets. The app's user-friendly design ensures easy navigation and accessibility to essential trading tools, making it a convenient option for traders who want to stay connected to the markets while on the move.

Technology

LINE FX offers 11 technical indicators with configurable parameters. Streaming charts can be displayed horizontally or vertically, and users can keep the real-time charts displayed on their smartphone screen while they quickly trade with a tap of a button. If that's not enough, the service also lets users quickly pull up four charts, change currency pairs, display a different timeline, draw a trend line, and more.

Trading hours

Day sessions: 9:00 am to 11:20 am, 11:30 am to 12:20 pm, 12:30 pm to 2:50 pm Night session: 5:00 pm to 9:00 pm. ETF trading is currently limited to day sessions. Orders are not accepted on market holidays or outside of trading hours.

Customer Support

LINE FX provides customer support to ensure a seamless trading experience for its clients. Traders can access support through AI chat available on LINE (with 24-hour availability) and an inquiry form on the platform's website. The AI chat is designed to provide quick and automated responses to common inquiries and concerns, offering timely assistance at any time of the day or night.

Additionally, clients can use the inquiry form to submit more detailed or specific questions related to their trading activities. The support team is dedicated to addressing these inquiries promptly and efficiently, aiming to resolve any issues or provide the necessary information to traders.

The customer support offered by LINE FX is an essential aspect of the broker's commitment to client satisfaction and safety. By offering free support, the broker ensures that its clients can trade with confidence, knowing that they have access to assistance whenever needed.

It's important to note that while AI chat and the inquiry form provide valuable support, they may not fully replace the personalized assistance offered by a dedicated support team. Traders who require more extensive support or face complex issues may benefit from direct communication with the customer support representatives.

Trading Tools

LINE FX offers convenient trading tools, including real-time economic indicator and market news notifications. Through their official LINE FX account, users receive timely updates, allowing them to stay informed without the need to check multiple sources. Additionally, traders can easily access the FX mobile app directly from the official account, enabling them to execute trades efficiently with a user-friendly interface and real-time market data. These tools empower traders to make well-informed decisions and navigate the financial markets effectively. However, it's essential to consider other aspects of the platform, such as trading instruments and regulatory status, to ensure it meets individual trading needs.

Bonus

LINE FX offers a rewarding point program called the “LINE FX Point Program,” where traders can earn LINE Points through their forex trading activities. The program provides an opportunity for traders to receive LINE Points as a special bonus based on their monthly trading volume, particularly for trading volumes exceeding 1 million currency units.

The point program operates on a monthly basis, and on the 15th of each month, the assessment takes place to determine the point reward rate, which is influenced by the trader's cash balance. Traders who meet the specified conditions can enjoy a doubled point reward rate, making it even more attractive for those who actively engage in trading.

By participating in the LINE FX Point Program, traders can accumulate LINE Points over time, which can be used for various purposes within the LINE ecosystem. These points can potentially be redeemed for various services or products, providing an added benefit to traders beyond their regular trading activities.

The bonus program not only incentivizes active trading but also offers traders the chance to benefit from additional rewards, further enhancing their overall trading experience with LINE FX. It's important for traders to stay updated on the program's terms and conditions to make the most of the point rewards and maximize their trading benefits.

Conclusion

In conclusion, LINE FX is a regulated forex broker founded in 2018 and authorized by the Financial Services Agency (FSA) in Japan. It offers a diverse selection of 23 major currency pairs, allowing traders to engage in forex trading and capitalize on exchange rate fluctuations. With a commission-free trading model and a maximum leverage of 1:25, LINE FX provides cost-effective and flexible trading conditions. The availability of the user-friendly LINE FX Pro platform for PC and the LINE FX App for mobile devices ensures seamless trading experiences. While the broker offers a rewarding point program and reliable customer support through AI chat and an inquiry form, it lacks educational resources and does not support cryptocurrency trading. Traders should carefully consider their individual needs and preferences when choosing LINE FX as their preferred forex broker.

FAQs

Q: Is LINE FX a regulated broker？

A: Yes, LINE FX is a regulated broker authorized by the Financial Services Agency (FSA) in Japan, which means it operates under strict rules and standards to ensure client protection.

Q: What trading instruments does LINE FX offer？

A: LINE FX specializes in forex trading and offers 23 major currency pairs, allowing traders to engage in speculation based on global exchange rate fluctuations.

Q: Does LINE FX charge commissions on trades？

A: No, LINE FX operates on a commission-free trading model, which means traders are not charged any extra fees per trade.

Q: What is the maximum leverage offered by LINE FX？

A: LINE FX provides a maximum leverage of 1:25, allowing traders to control larger positions in the market with a smaller amount of capital.

Q: What trading platforms does LINE FX offer？

A: LINE FX offers two trading platforms: LINE FX Pro for PC and LINE FX App for mobile devices, providing traders with flexibility in executing trades.

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Is GMO CLICK Legit？

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

Account Types

1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

How to Open an Account？

To open an account with GMO CLICK, follow these steps:

1. Visit the GMO CLICK website and click on the “Account Opening” option.

1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution？

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer？

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK？

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK？

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK？

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK？

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK？

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.