What is GSI Markets？

GSI Markets is a Forex trading broker operated by Media Force Limited, founded in 2013 and registered in the Marshall Islands. It claims to specialize in online Forex trading, converting on a leading FX and CFD broker for clients in more than 120 countries worldwide. Providing services through MetaTrader 4, It offers a demo account. The maximum leverage available is 1:100, and the minimum deposit required is $250, with margin requirements ranging from 0.20% to 5%. Notably, GSI Markets operates without any regulations.

Pros & Cons

Pros:

Diverse Market Instruments: GSI Markets offers a wide range of market instruments, including stocks, cryptocurrencies, indices, forex, and commodities, providing traders with various options for diversification.

Demo Account Availability: Traders can access a demo account, allowing them to practice trading strategies and familiarize themselves with the platform without risking real money.

Multiple Contact Channels: The broker provides multiple contact channels, including seven telephone numbers, email, and other social platforms, making it easier for traders to reach customer support when needed.

Cons:

No Regulation: GSI Markets operates without any regulatory oversight, which is a huge red flag for the safety of funds and the reliability of the broker.

Exposure Labeled as Unable to Withdraw: There are five pieces of exposure labeled as unable to withdraw, which indicates a risk that traders face issues with withdrawing their funds.

Is GIS Markets Safe or Scam？

The most glaring red flag is the complete lack of regulation. This raises significant concerns about the safety of your funds, the fairness of their trading practices, and the potential for scams or manipulative activities.

Furthermore, the existence of exposures labeled as “unable to withdraw” is incredibly alarming. This suggests that some users have encountered difficulties withdrawing their funds, raising the possibility of encountering similar issues yourself.

Market Instruments

GSI Markets offers a wide array of market instruments for traders to engage with, catering to the varying trading preferences and strategies of its clients.

Stocks: You can access shares of publicly traded companies, enabling them to invest in the performance of individual companies.

Cryptocurrencies: The platform offers trading in digital currencies like Bitcoin, Ethereum, and others, allowing traders to participate in the dynamic and evolving cryptocurrency market.

Indices: GSI Markets provides access to major stock market indices, offering exposure to broader market performance.

Forex: The broker facilitates trading in the foreign exchange market, allowing traders to trade currency pairs and take advantage of fluctuations in exchange rates.

Commodities: You can also trade in commodities such as precious metals, energy, and agricultural products, providing diversification opportunities beyond traditional asset classes.

Account Types

GSI Markets offers traders three different live account types: Silver ECN, Gold ECN, and Platinum ECN accounts.

The Silver ECN account requires a minimum deposit of 250 USD and has a withdrawal time of 7 days. To acquire a Silver Account, traders must either trade 300 aggregated lots or reach total deposits of $1,000 to $10,000. To maintain the Silver Account, traders must continue to trade 150 lots quarterly.

The Gold ECN account offers a first deposit bonus of 10% up to 1,000 USD and has a withdrawal time of 3 days. To acquire a Gold Account, traders must either trade 2,000 aggregated lots or reach total account equity of $10,000 to $75,000. Gold account holders must trade a minimum of 600 lots quarterly to keep the account in good standing.

The Platinum ECN account provides a first deposit bonus of 15% up to 2,000 USD and has a withdrawal time of 3 days. To acquire a Platinum Account, traders must either trade 10,000 aggregated lots or reach total deposits of $75,000 and above. The Platinum Account is targeted at traders with higher trading volumes and account sizes.

How to Open a GSI Markets Account？

Step 1: Open an account by going to the broker's website: https://www.gsimarkets.com/.

Step 2: All you have to do is fill in the information in the box that says QUICK START. Once this is done, click on OPEN A REAL ACCOUNT which will take you to a page that says REGISTER ACCOUNT.

Step 3: Fill in your details, create a password, check the terms and conditions box and all other related boxes then click on CREATE MY ACCOUNT.

Step 4: You are now on your home page and can make a deposit online using your credit card. All you need to do is complete the DEPOSIT INFORMATION and click on the DEPOSIT NOW button.

Leverage

GSI Markets offers leverage of up to 1:100 for you. Leverage allows you to control a larger position size with a relatively small amount of capital. For example, with a 1:100 leverage, you can control a position of $10,000 with a deposit of only $100. While leverage can amplify profits, it also increases the risk of losses, as losses are also magnified in proportion to the leverage used.

Spreads & Commissions

GSI Markets distinguishes itself by offering trading with zero commissions. This means that you will not incur additional charges for each trade placed through the platform. However, while there are no commissions, you should consider the impact of spreads on the trading costs, which is not present on the official website.

Trading Platforms

GSI Markets offers the MetaTrader 4 (MT4) trading platform, which is widely regarded as one of the best in the industry. MT4 is known for its user-friendly interface, advanced charting tools, and customizable features. It also offers automated trading capabilities through Expert Advisors (EAs) and a wide range of technical indicators.

Additionally, the GSI Markets mobile app provides traders with access to the mobile version of MT4. While the mobile version may lack some of the features found in the desktop version, it offers several benefits, including increased flexibility and the ability to trade on the go. The mobile app is available for both Android and iOS systems, allowing traders to access their accounts and trade from their smartphones or tablets.

Trading Tools

GSI Markets provides traders with a comprehensive set of trading signals and tools designed to enhance their trading experience and improve decision-making.

• Indicators

Impulse MACD: This indicator combines three moving averages to visually represent market momentum on a chart. It helps traders identify potential buy or sell signals based on the convergence or divergence of these moving averages.

SHI Channel True: This indicator displays dynamic moving channels on a chart. It identifies fractal points in price history, connects them with lines, and draws parallel lines to create channels. You can use these channels to identify potential support and resistance levels.

Stretch Breakout Channel: This indicator helps you identify breakout opportunities by plotting channels based on recent price action. Breakouts above or below these channels may signal potential trading opportunities.

Variation Index: This indicator measures the variation in price movements over a specified period. It helps you gauge the volatility of an asset and can be used to identify potential trend changes.

ZeroLag MACD: This indicator is a modified version of the MACD (Moving Average Convergence Divergence) indicator that aims to reduce lag and provide more timely signals. It can help you identify trend reversals and momentum shifts.

• Economic Calendar

This tool provides you with a schedule of important economic events and announcements that may impact financial markets. It includes key indicators such as GDP releases, interest rate decisions, and employment reports, helping you make informed trading decisions based on fundamental analysis.

• Technical Signals

These signals are generated by technical analysis tools and indicators, such as those mentioned above. They provide insights into potential buy or sell opportunities based on price movements, trends, and other technical factors.

• Calculators

Profit Calculator: This tool helps you calculate potential profits or losses based on their trading position size, entry price, and exit price.

Margin and Pip Calculator: These calculators help you determine the margin required for a trade and calculate the value of a pip, which is the smallest price movement in a currency pair.

• BTC Signals

These signals are specific to Bitcoin (BTC) trading and provide insights into potential buy or sell opportunities in the Bitcoin market. You can use these signals to make informed decisions when trading Bitcoin.

Deposits & Withdrawals

To deposit money into your GSI Markets trading account, you can log in to your account using the email and password you provided during registration. Once logged in, navigate to the Members Area and click on the “Deposit” tab. From the dropdown menu, select your preferred deposit method, which can include Credit Cards, e-Wallets, or Wire Transfers. Follow the on-screen instructions to complete the deposit process.

Withdrawing money from your GSI Markets account is also straightforward. Log in to your account and navigate to the Members Area. Click on the “Withdraw” tab to access the withdrawal section. Fill out the withdrawal form with the required information, ensuring that all your verification documentation is in order. Withdrawals will be returned to the credit cards from which the charge was made, and profits above the invested amount will be transferred to your personal bank account. Wire transfers will take up to 7 business days due to intermediary financial processors.

Customer Service

The broker provides multiple contact options, including telephone support with dedicated numbers for various regions.

• +(44) 203 150 1767 (United Kingdom)

• +(55) 213 50 01808 (Brazil)

• +(56) 229 381 559 (Chile)

• +(57) 601 5141319 (Colombia)

• +(502) 237 84653 (Guatemala)

• +(52) 558 421 0153 (Mexico)

• +(507) 833 7744 (Panama)

In addition to telephone support, traders can also contact the customer support team via email at info@gsimarkets.com.

For traders who prefer real-time assistance, GSI Markets offers a live chat feature on their website.

GSI Markets also maintains an active presence on social media platforms such as Facebook, Twitter, YouTube, Google+, and Telegram. These platforms serve as additional channels for traders to interact with the customer support team, stay updated on news and announcements from the broker, and engage with other traders in the community.

Conclusion

GSI Markets provides a range of trading instruments and account options, but there are significant issues that impact your trading experience. The lack of regulatory oversight and reports of exposure labeled as “unable to withdraw” are both red flags that jeopardize your financial security. We advise against using GSI Markets and it is better to choose a broker with a clear track record and regulation from a reputable financial authority.

Frequently Asked Questions (FAQs)

Q: Is GSI Markets regulated？

A: No.

Q: What trading platforms does GSI Markets offer？

A: GSI Markets offers MetaTrader 4, including a desktop version, a web-based version, and a mobile trading app.

Q: What is the minimum deposit required to open an account with GSI Markets？

A: $250.

Q: Does GSI Markets offer a demo account？

A: Yes.

Q: What is the maximum leverage offered by GSI Markets？

A: 1:100.

Q: What are the available methods for deposit and withdrawal？

A: GSI Markets offers various methods for deposit and withdrawal, including Credit Cards, e-Wallets, and Wire Transfers.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

General Information

Orbex.com is owned by Orbex Group Limited and is operated by Orbex Global Limited and it is a financial institution operating in the financial services industry, offering a range of trading instruments such as forex, cryptocurrencies, commodities, stocks, and indices. While ORBEX is regulated by multiple authorities including the UK's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France, and the Cyprus Securities and Exchange Commission (CySEC), concerns have been raised about its regulatory status. The FCA has classified ORBEX as “Unsubscribed,” BaFin has stated that ORBEX exceeds their regulated business scope, and there are suspicions regarding the claimed CySEC regulation.

ORBEX provides various trading accounts to cater to different traders' needs, including Starter, Premium, and Ultimate accounts. Each account type offers different features and requires varying minimum investments. The accounts offer access to a range of trading instruments, variable spreads, and leverage of up to 1:500. However, it is important to exercise caution and consider the potential risks associated with ORBEX due to concerns about its regulatory status and suspicions raised by industry sources.

ORBEX offers several trading platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and a mobile app. These platforms provide traders with different features and functionalities, allowing them to trade across various markets. Additionally, ORBEX offers trading tools such as Trading Central for market analysis and insights, a free Virtual Private Server (VPS) for stable and secure trading, and calculator tools for risk management. Traders can also access an economic calendar to stay informed about upcoming market events.

Considering the concerns raised about ORBEX's regulatory status and suspicions in the industry, it is crucial for individuals to carefully assess the potential risks involved before engaging in any financial activities with ORBEX.

Here is the screenshot of Orbexs official website:

Is ORBEX Legit？

ORBEX is a financial institution that operates in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC).

However, it is important to note that there are some concerns regarding ORBEX's regulatory status. According to WikiFX, a platform that collects and provides information about forex brokers, there have been complaints and suspicions raised about ORBEX. The FCA has classified its regulatory status as “Unsubscribed,” indicating an abnormality. BaFin has stated that ORBEX exceeds the business scope regulated by them. The regulatory status with Banque de France is also marked as “Exceeded,” suggesting potential issues. Additionally, the CySEC regulation claimed by ORBEX is suspected to be a clone.

Given these concerns and the information provided, it is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

Pros and Cons

Orbex is a trading broker that has both positive and negative aspects to consider. On the positive side, Orbex is regulated by multiple authorities, ensuring a level of oversight and security for traders. They also offer a variety of trading instruments, allowing traders to diversify their portfolios. Additionally, Orbex provides different account types to cater to the individual needs of traders. They offer multiple funding options as well. Orbex supports popular trading platforms like MetaTrader 4 and MetaTrader 5, which are widely used and trusted in the industry. Furthermore, Orbex provides educational resources for traders, allowing them to enhance their knowledge and skills. They also offer a free VPS service for all account types and provide access to the Trading Central research portal. On the downside, there have been concerns raised about Orbex's regulatory status, which may raise doubts among some traders. The FCA has classified Orbex as abnormal, leading to potential questions about their operations. Additionally, there are suspicions regarding Orbex exceeding its regulated business scope by regulatory bodies like BaFin and Banque de France. There have also been suspicions of clone regulation by CySEC. Despite these concerns, it is important for traders to carefully evaluate these factors before deciding to engage with Orbex.

Market Instruments

Orbex provides traders with mainstream and popular financial products in the global financial market, including forex, spot indices, futures indices, precious metals, energies, stock CFDs, etc.

Forex: ORBEX provides a wide range of Forex trading instruments. Forex trading involves the buying and selling of currencies, with traders speculating on the value of one currency against another. ORBEX offers low spreads and leverage of up to 1:500 in Forex trading. You can access various currency pairs such as AUDCAD, AUDCHF, AUDJPY, AUDNZD, and AUDUSD, among others.

2. Cryptocurrencies: ORBEX allows traders to trade cryptocurrencies, which are encrypted, digital, and decentralized forms of money based on blockchain technology. Cryptocurrencies are not regulated by any central authority. ORBEX offers leverage of 1:2 and a commission of 0.5% for trading popular cryptocurrencies like Bitcoin (BTCUSD), Ethereum (ETHUSD), Litecoin (LTCUSD), Bitcoin Cash (BCHUSD), and Ripple (XRPUSD).

3. Commodities: ORBEX offers trading instruments for commodities, which are raw materials that can be bought or sold as physical assets. Traders can access commodities like metals, energies, agricultural products, and precious metals. ORBEX provides flexible leverage options and low spreads for commodity trading. Precious metals include XAUUSD (Gold), XAGUSD (Silver), XPDUSD (Palladium), and XPTUSD (Platinum).

4. Stocks: ORBEX provides trading instruments for stocks, allowing traders to buy and sell shares in various assets or companies. Stock trading involves owning shares and selling them based on market value. ORBEX offers a wide range of stock CFDs (Contracts for Difference) with commission starting from $0. Some of the available stocks include 3M, Abercrombie & Fitch Co, Activision Blizzard, Adobe Systems, AIG, and Airbnb Inc, among others.

5. Indices: ORBEX offers trading instruments for indices, which are collections of assets or securities used to track their performance. Indices can be used as benchmarks to assess general economic data. ORBEX provides leverage of 1:100 for indices trading and offers a selection of popular world indices. Some of the available indices include US30, NAS 100, Germany 40, UK 100, SPX500, Australia 200 Cash Index, and France 40 Cash Index, among others.

Account Types

To meet investors' various investment requirements and strategies, Orbex has set up three account types: Starter Accounts, Premium Accounts, and Ultimate Accounts. The minimum deposit for the starter account is US$200, the premium account US$500, and the ultimate account is US$25,000.

The Starter account is suitable for traders who are new to the market or prefer to start with a smaller investment. It requires a minimum investment of $100 and offers variable spreads reaching 1.7 pips. There are no commissions charged for trades on this account, making it a cost-effective option. Traders can leverage up to 1:500 and trade with a minimum size of 0.01 lots. The account features a 20% stop out level and a 100% margin call level. It operates on a Non-Dealing Desk (NDD) execution type. The Starter account also provides basic education materials to support traders in their learning journey.

The Premium account is designed for traders with a higher investment capacity. It requires a minimum investment of $500 and offers similar features as the Starter account, including variable spreads from 0.0 pips and leverage up to 1:500. However, there is a commission of $8 charged per trade on this account. The Premium account also provides advanced education materials to enhance traders' knowledge and skills. Traders on this account have access to exclusive monthly webinars and receive one-on-one training sessions.

The Ultimate account is tailored for experienced traders and those with a substantial investment capability. It requires a minimum investment of $25,000, offering the same features as the other accounts, including variable spreads from 0.0 pips and leverage up to 1:500. The commission charged on trades is lower compared to the Premium account, with a rate of $5 per trade. Similar to the Premium account, the Ultimate account provides advanced education materials, but traders on this account receive three one-on-one training sessions. The account also grants exclusive access to webinars.

How to Open an Account？

To open an account with ORBEX, follow these steps:

1. Visit the ORBEX website and click on the “Register” button.

2. Fill out the registration form with the required information. This includes your first name, last name, email address, country, and phone number. Make sure to read and agree to the terms and conditions.

3.Once you have completed the form, submit it. By doing so, you acknowledge the risks associated with Forex and Contract for Differences (CFD) trading.

4. After submitting the form, you will receive a confirmation email with instructions on how to log in to the client portal.

5. Log in to the client portal using the provided credentials.

6. Fund your account to start trading. ORBEX offers various funding options to deposit funds into your trading account.

7. Once your account is funded, you can begin trading forex, indices, commodities, or stock CFDs, depending on the available options.

Orbex Leverage

Leverage rates at Orbex are quite high, reaching 1:500 for forex pairs on all accounts. However, to mitigate the risks of margin trading, leverage rates are capped at 1:100 if trading in volumes of over 40 lots. The maximum leverage rates provided for indices are 1:100, though Chinese indices are capped at 1:20. Commodities can be leveraged at either 1:100 or 1:50 and stock CFDs are limited to 1:5.For EU retail traders, leverage is capped at 1:30.

Spreads & Commissions

ORBEX offers different trading accounts with varying spreads and commissions. The Starter account features variable spreads, with minimum spreads starting from 1.7 pips. On the other hand, the Premium and Ultimate accounts provide spreads that start from 0 pips. When it comes to commissions, the Starter account does not impose any additional charges. However, the Premium account requires a commission of $8, and the Ultimate account incurs a commission of $5. These account types allow traders to choose the option that aligns with their specific trading preferences and cost considerations.

Trading Platform

ORBEX offers several trading platforms to cater to the needs of different traders.

MetaTrader 4 (MT4)

Firstly, Orbex uses the world's most popular MT4 trading platform, allowing traders to explore the forex, precious metals, indices, commodities, and energy markets in depth. Orbex MT4 has such advantages as responding to all customer inquiries within 1 hour, trading ECN on MT4, making fund withdrawals more convenient and faster, 10 language & 24-hour customer support. The platform supports 23 languages, automated trading, and is customized using an intelligent trading system exclusive own strategy, trailing stop loss function. The platform can be applied to Windows client-side, multi-accounts client-side, Android, and Apple iOS client-side.

MetaTrader 5 (MT5)

Another platform offered by ORBEX is MetaTrader 5 (MT5). It is a powerful platform suitable for traders of all levels. MT5 includes all the features of MT4 and provides additional trading functions like advanced orders and trading automation tools. It offers improved speed, functionality, and algorithmic efficiency. Traders can access over 300 CFDs, including forex pairs, stocks, indices, commodities, and cryptocurrencies. The platform also provides 38+ preinstalled technical indicators, 44 analytical charting tools, and options for different types of orders, execution modes, and market depth. Traders can automate their trades using trading robots, Expert Advisors, and scripts. Additionally, MT5 integrates tools like Orbex's Trading Central, Elliott Wave indicator, and VPS service. Traders can track their performance, join a community of traders and developers, and even develop and back test their own indicators and EAs.

FIX API

ORBEX also offers the FIX API, which stands for Financial Information Exchange. FIX API is a technology used by institutional players in the financial markets. It allows for real-time exchange of a large amount of financial information and offers direct connections between traders and tier-1 liquidity providers. This ensures trades are executed with no latency and with high precision. FIX API provides ultra-fast and precise execution for accessing global markets.

Orbex Mobile App

For traders who prefer mobile trading, ORBEX has the Orbex Mobile App. The app allows traders to register, set up, and manage their trading accounts on the go. It is available on both the App Store and Google Play. Traders can perform various actions through the app, such as registering and verifying their accounts, creating and funding their wallets, depositing, transferring, and withdrawing funds, accessing daily market analysis, and getting live support from the expert team via live chat in English or Arabic.

Trading Tools

Trading Central: Orbex provides its active clients with access to Trading Central, an acclaimed research portal. This platform offers a range of market-scanning tools designed to assist traders in understanding the markets, identifying potential trading opportunities, and enhancing their strategies. Trading Central allows users to access expert insights, algorithmic setups, financial summaries, historical data, market buzz, technical views, and economic insights.

Free VPS: Orbex offers a free Virtual Private Server (VPS) to all types of trading accounts. A VPS is a virtual computer hosted within a parent server. It acts as a fully functional computer that remains connected to your trading account 24/5, regardless of your personal device's status or internet connectivity. This feature ensures a stable trading experience, safeguarding trading strategy from threats like computer viruses or internet disruptions. It allows your trades to continue uninterrupted.

Calculator Tools: Orbex provides various calculator tools to assist traders in their decision-making process. These tools include a currency converter, which allows users to convert between different currencies. Traders can select the desired currencies and obtain the conversion value instantly. Another useful tool is the pip value calculator, which helps determine the monetary value of each pip movement in a particular currency pair. These calculators aid traders in managing risk and understanding the potential profit or loss associated with their trades.

Economic Calendar: Orbex offers an economic calendar that provides essential information about upcoming economic events, such as economic indicators, central bank announcements, and geopolitical developments. The economic calendar helps traders stay informed about significant market-moving events and plan their trading activities accordingly. By being aware of these events, traders can make more informed decisions and adapt their strategies to capitalize on potential market opportunities.

Deposit & Withdrawal

When it comes to depositing funds, ORBEX supports different payment methods, including debit/credit cards such as Visa and Mastercard. The available currencies for these cards are USD, PLN, EUR, and GBP. There are no fees associated with these card deposits, and the processing time is typically up to 2 hours. It's important to note that ORBEX is regulated under the Central Bank of Cyprus for these transactions.

ORBEX also accepts eWallets for funding and withdrawal. Skrill and Neteller are two popular eWallet options available for users, supporting the same currencies as the cards. Similar to card deposits, there are no fees for using these eWallets, and the processing time is up to 2 hours. ORBEX is regulated under the Financial Conduct Authority (FCA) in the UK for these transactions.

Perfect Money, UnionPay, ENet, Fasapay, Przelewy24, Poli, Knet, and Zotapay are additional funding and withdrawal options provided by ORBEX. These methods support various currencies and have their own unique regulations and processing times.

For users interested in cryptocurrency payments, ORBEX accepts USDT (Tether). Deposits and withdrawals using USDT have no fees and typically take up to 2 hours to process. It's important to note that cryptocurrency transactions are not regulated.

Lastly, ORBEX supports bank transfers for funding and withdrawal. Bank wire transfers are available in currencies such as USD, EUR, GBP, AED, and KWD. There are no fees associated with bank wire transfers, and the processing time is 3-5 business days. Similar to other transactions, ORBEX is regulated under the Central Banks of Incorporation Countries for bank transfers.

Educational Resources

Forex Educational Hub:

ORBEX offers a comprehensive Forex Educational Hub that provides market research and educational content for traders of all experience levels. The hub includes a variety of resources such as articles, tutorials, infographics, trading education, videos, and eBooks. These resources cover topics ranging from understanding forex trading platforms like MT4 to exploring the history of gold and learning about different trading strategies. The educational content is tailored to suit the needs of traders at various skill levels.

Webinars:

ORBEX conducts live FX webinars to help traders sharpen their skills and enhance their market understanding. These webinars are hosted by leading industry experts and cover a wide range of topics. Traders can participate in these free webinars to gain insights into market trends, trading strategies, and economic events. Additionally, past webinars are available for reference, allowing traders to access valuable educational material and enhance their trading knowledge.

Seminars:

ORBEX organizes informative and educational seminars to empower traders in making informed trading decisions. These seminars cover various aspects of trading, including fundamental and technical analysis, forex basics, and strategy-building support. Traders can attend these seminars to expand their knowledge, learn new trading techniques, and gain insights from industry professionals. ORBEX has conducted seminars in different locations, such as the MENA Seminar Tour in Egypt and Kuwait.

Customer Support

ORBEX offers a comprehensive range of customer support services to address your needs and provide assistance throughout your trading journey. Our experienced team is available 24/5 to address any queries or concerns you may have. You can reach the Customer Support team via email at support@orbex.com.

In addition, specialized departments are in place to handle specific areas of focus. The Back Office team can be contacted at backoffice@orbex.com, while the Dealing Desk is available at dealing@orbex.com. For sales inquiries, you can get in touch with the Sales team through sales@orbex.com.

ORBEX has departments for specific requirements, including White Label services, Introducers Brokers, Complaints, Human Resources, Marketing, Turkish Support, Arabic Sales, and Financial matters. The contact details for each department can be found on the official website. To provide immediate assistance, a live chat option is also available to connect with knowledgeable agents.

Feedback is highly valued. To submit your query, please complete the contact form on the official website. The form requires your name, email address, country, phone number, ORBEX account number (if applicable), and your message. The customer support experts will respond to your inquiry promptly.

Reviews

Several negative reviews have been reported about ORBEX on WikiFX. Traders have expressed concerns about their inability to withdraw funds, accusing the broker of fraudulent activities and scams. Clients have claimed that ORBEX manipulates trades, keeps orders open after stop-loss, and exhibits slippage. Some reviewers have also stated that ORBEX fails to have a physical office in Mauritius as claimed. Overall, the reviews indicate dissatisfaction with ORBEX's withdrawal process and suspicions of fraudulent behavior.

Conclusion

In conclusion, ORBEX is a financial institution operating in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC). However, there are concerns regarding ORBEX's regulatory status, with abnormal classifications and potential issues raised by regulatory bodies. It is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

FAQs

Q: Is ORBEX a legitimate financial institution？

A: ORBEX is regulated by authorities such as the FCA, BaFin, Banque de France, and CySEC. However, there are concerns and suspicions raised about its regulatory status, indicating potential issues. Caution is advised before engaging in any financial activities with ORBEX.

Q: What trading instruments are available on ORBEX？

A: ORBEX offers Forex, cryptocurrencies, commodities, stocks, and indices for trading.

Q: What types of trading accounts does ORBEX offer？

A: ORBEX offers Starter, Premium, and Ultimate trading accounts to cater to different trader preferences and needs.

Q: How can I open an account with ORBEX？

A: To open an account with ORBEX, visit their website, fill out the registration form, receive a confirmation email, log in to the client portal, fund your account, and start trading.

Q: What leverage options are available on ORBEX？

A: ORBEX offers leverage rates up to 1:500 for forex trading. Leverage rates for other instruments vary.

Q: What are the spreads and commissions on ORBEX？

A: ORBEX offers variable spreads starting from 1.7 pips for the Starter account, while the Premium and Ultimate accounts start from 0 pips. Commissions range from $0 to $8 per trade, depending on the account type.

Q: What are the deposit and withdrawal options on ORBEX？

A: ORBEX supports various payment methods, including debit/credit cards, eWallets, bank transfers, and cryptocurrency payments.

Q: What trading platforms does ORBEX offer？

A: ORBEX offers MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and the Orbex Mobile App for trading.

Q: What trading tools are available on ORBEX？

A: ORBEX provides access to Trading Central, a free VPS, calculator tools, and an economic calendar to assist traders in their decision-making process.

Q: What educational resources does ORBEX offer？

A: ORBEX provides a Forex Educational Hub with market research, articles, tutorials, videos, and eBooks for traders of all experience levels.