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GO MARKETS , GMO CLICK Broker Comparison

Do you want to know which is the better broker between GO MARKETS and GMO CLICK ?

In the table below, you can compare the features of GO MARKETS , GMO CLICK side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
 2  brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Official website
Basic Information
Established(years)
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed(ms)
The highest transaction speed(ms)
The highest speed of opening positions(ms)
The highest speed of closing position(ms)
Slowest transaction speed(ms)
The lowest speed of opening positions (ms)
The lowest speed of closing position(ms)
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost (USD/Lot)
Rollover Cost
Rollover cost rating
  • Average Rollover Cost (USD/Lot)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time(ms)
Account Information
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
8.99
Regulated
No guarantee
--
--
Above 20 years
ASIC,CYSEC,FSA
Supported
Supported
Skrill,MASTER,VISA,Bank transfer,Neteller
AA
A
482.9
244
244
244
1867
1649
1867
AAA
--
17
-1
17
B

EURUSD:15.79

XAUUSD:32.4

AA

EURUSD: -6.22 ~ 3.41

XAUUSD: -34.63 ~ 19.23

AA
0.4
29.3
Wide range of FX pairs, Shares, Indices & Commodities
$0
1:500
from 0.0
--
--
0.01
--
7.98
Regulated
No guarantee
--
15-20 years
FSA
Not supported
Not supported
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--

--

--

--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--

Score
Regulatory Status
Regulated
Regulated

BrokerRelevant information

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of go-markets, gmo-click lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

go-markets

GO Markets Information

GO Markets is an Australia-based Forex and CFDs broker founded in 2006, providing 1000+ tradable CFD instruments including forex, shares, commodities, indices, metals, and treasuries. GO Markets is regulated by the ASIC in Australia, the CySEC in Cyprus, and the FSA (Seychelles).

GO Markets is one of the first Australian MetaTrader 4 brokers, later on, it added MetaTrader 5, WebTrader, cTrader and mobile apps to its suite of services. The broker is well known for its strict compliance and competitive spreads.

Broker GO Markets
Founded2006
Registered Australia, Cyprus, Mauritius, Seychelles
Regulation StatusASIC, CYSEC, FSA (Offshore)
Market InstrumentsForex CFDs, Share CFDs, Index CFDs, Metals CFDs, Cryptocurrency CFDs, Commodity CFDs and Treasury CFDs
Demo Account
Maximum Leverage1:500
Minimum SpreadFrom 0.0 pips
Tading platformMT4, MT5, cTrader, Go WebTrader, Mobile Trading
Social Trading
Minimum Initial Deposit$200
Customer Service24/7 - live chat, contact form, phone, email

GO Markets Pros & Cons

ProsCons
  • Operating under a strong regulatory frame
  • FSA offshore regulation
  • Offers access to over 1,000 tradable assets
  • High minimum deposit requirement
  • Roust trading capabilities on both MT4 & MT5
  • No 24/7 customer support
  • Multilingual and Multi-channel customer support
  • Fast deposit and withdrawal
  • Solid educational content

GO Markets Legit?

GO MARKETS is an online forex brokerage company that is regulated by multiple regulatory bodies including ASIC, CYSEC, and FSA.

Regulated CountryRegulated AuthorityRegulated EntityLicense TypeLicense Number
ASICGO MARKETS PTY LTDMarket Making (MM)254963
CYSECGo Markets LtdMarket Making (MM)322/17
FSAGo Markets International LtdRetail Forex LicenseSD043
  • GO Markets Pty Ltd - authorized by ASIC (Australia) registration AFSL: 254963 ABN: 85 081 864 039
Regulated by ASIC
  • GO Markets Ltd - authorized by CySEC (Cyprus) registration no. 322/17
Regulated by CySEC
  • GO Markets International Ltd - offshore regulated by the FSA (Seychelles) license no. SD043

    Offshore regulated by FSA

Market Instruments

With Go Markets, clients can easily trade with over 1,000 products, covering Fore, Shares CFDs, Indices, Metals, Commodities, and Treasury. However, this broker does not trading on some other popular asssets like Futures, options, or ETFs.

Market instruments

Tradable AssetsSupported
Forex Pairs
Shares CFDs
Indices
Metals
Commodities
Treasury
Futures
Options
ETFs

GO Markets Account Types

The broker offers two account types Standard and GO Plus Accounts with the flexibility to manage the trading way and choose the best fit. So there is an option between a Standard trading proposal based on spread charges and access to a true ECN environment via GO Plus+ specifically designed through light-fast technology.

The Standard account caters to traders seeking accessibility, requiring a minimum deposit of $200 and offering leverage up to 500:1 across forex, metals, commodities, and indices markets. Conversely, the Pro account is geared towards more experienced traders, demanding a higher minimum deposit of $300 while providing the same leverage and instrument range as the Standard account. Notably, the account can be only opened USD.

Notably, the GO Plus+ account supports 9 different base currencies including AUD, GBP, EUR, NZD, USD, SGD, CHF, CAD, HKD.

Account Types

GO Markets Account Types

GO Markets Leverage

GO Markets Leverage depends on the entity you have an account with since leverage falls under certain regulations. International Traders can access high-leverage ratios. For forex trading, GO Markets Pty Ltd, Mauritius (FSC regulated) offers generous leverage up to 1:500.

Leverage

GO Markets Spreads & Fees

Apart from offering one of the best spreads for the products suite, GO Markets is also the most competitive in terms of holding costs or overnight swaps. GO Markets offers Swap-Free Accounts to traders available on the Standard and GO Plus+ accounts on Meta trader platforms. GO Markets Swap-Free account is available to legitimate holders who are Muslim and cannot use “swaps” due to their religious belief.

Further, the GO Plus Account is already a choice for advanced traders or those whose strategy requires it as spreads from 0.0 pips and trading costs inbuilt in the commission as low as $2.5 per side.

GO Markets spreads are aggregated from 22+ Tier 1 and 2 liquidity providers making them go as low as 0.0 pips. The GO Markets average spreads for Standard and GO Plus+ accounts are listed on their page. However, the data is provided for general information only and is taken over a one-month period. Prices shown may vary. For instance, see below a comparison of the Standard spread offering, as well as your comparing fees to another popular broker.

Besides, always consider overnight fee as a cost, also known as Rollover rate or interest for holding positions open overnight.

GO Markets Trading Platforms

In terms of trading platform suppored, GO Markets offers a robust suite, which makes it stands tall among most brokers. MetaTrader 4 and 5 platforms provide advanced charting tools, expert advisors, and VPS options. The user-friendly cTrader platform enables advanced customization and order capabilities. Copy trading solutions like MetaTrader Copy Trader and cTrader Copy Trading allow following successful traders' strategies. Mobile trading apps for Android and iOS ensure access on-the-go. The GO WebTrader offers a web-based MT4 and MT5 experience without downloads.

PlatformsGO Markets
MetaTrader 4
MetaTrader 5
Mobile Trading Platforms
cTrader
Go WebTrader
WebTrader

GO Markets Trading Platforms

Trading Tools

Additionally, GO Markets offers the following trading tools to enhance trading experience:

  1. VPS (Virtual Private Server): A VPS provides continuous access and optimal speed for MT4 and MT5 platforms, ensuring vital speed and uninterrupted trading.
  2. Autochartist: Autochartist specializes in real-time price action alerts, volatility analysis, and event impact assessments, allowing traders to easily apply charts and stay informed about market movements.
  3. Trading Central: Trading Central offers a collection of programs that provide actionable investment support with 24-hour multi-asset coverage and analysis, empowering traders with comprehensive market insights.
  4. MetaTrader Genesis: MetaTrader Genesis is a comprehensive suite of Expert Advisors (EAs) designed to enhance the capabilities of the standard MetaTrader platform, enabling advanced trading automation and strategy implementation.
Trading Tools

GO Markets Deposits & Withdrawals

GO Markets offers free deposits through various payment methods, including Mastercard, Visa, Skrill, Neteller, and bank/wire transfers. These options support multiple currencies like AUD, USD, GBP, EUR, and others, serving traders across different regions.

Generally, GO Markets enables free internal withdrawals. However, withdrawals to non-Mauritian banking institutions may incur fees from intermediary banks and the recipient's bank. Withdrawal requests received before 7 AM MUT are processed the same day, while later requests are handled the next business day. All withdrawals are processed back to the original funding source for security. While GO Markets ensures a seamless withdrawal process, external fees from third-party banks may apply in certain cases.

GO Markets Deposits and Withdrawals

GO Markets Customer Support

24/7 - live chat, contact form

Phone: +230 5869 0074 (International)

Email: support.mu@gomarkets.com, newaccounts.mu@gomarkets.com

Head Office: Level 7 Office 12, ICONEBENE Lot B441, Rue de LInstitut Ebene

Contact form
Contact info

GO Markets Education

And of course, since novice traders always pass through great challenges while exploring trading opportunities, GO Markets provide the educational materials and research resources necessary to perform seamless trading. Eventually, GO Markets educational programs and its GO Markets Academy are numerously award-winning materials that are defined by all levels of traders and available for Free use.

So in GO Markets Academy and Education Centre, you will find Forex trading learning courses, Video Tutorials, also Tutorials and regularly held Seminars and Webinars in various languages. Also, Demo Account is offered for free use with no limits where beginners can place their strategy at the test or see GO Markets environment.

As for the Research tools, besides very comprehensive research inbuilt into Metatrader 4 platform, GO Markets also cooperates with Autochartist and Trading Central providers so you can use its free trading signals and ideas for your benefit. Besides, thousands of MetaTrader 4 & 5 Add-ons remain at your suite which is defined by the instrument and specified criteria, where also you may use the great tool MT4 Genesis.

GO Markets Education

GO Markets Education

FAQs

Is Go Markets legit?

Yes, Go Markets operates legally, and it is regulated in three different jurisdications globally.

Is demo trading available at Go Markets?

Yes. It offers risk-free demo accounts.

Does Go Markets offer MT4/5?

Yes. Both MT4 and MT5 are available.

What is the minimum deposit required to open an account with Go Markets?

The minimum deposit required varies depending on the account type you choose. The Standard account requires a minimum deposit of $200, while the Pro account requires a minimum deposit of $300.

Is Go Markets a good broker for beginners?

Yes. It is a regulated broker that offers demo accounts and rich educational resources. But $200 minimum deposit requirement may be high for beginners.

Risk Warning

Trading online carries inherent risks, including the potential loss of invested capital. It may not be suitable for all traders or investors. It's essential to understand and acknowledge these risks before engaging in online trading.

Additionally, please note that the information provided in this review is subject to change as the company updates its services and policies. The date of this review's generation is also crucial, as information may have evolved since then. Therefore, readers are encouraged to verify updated information directly with the company before making any decisions or taking action. The reader assumes full responsibility for the use of the information provided in this review.

gmo-click
Aspects Information
Registered Country/Area Japan
Founded Year 2012-10-12
Company Name GMO CLICK Securities, Inc.
Regulation Regulated in Japan
Minimum Deposit Not specified
Maximum Leverage Not specified
Spreads Varies depending on trading instrument
Trading Platforms FX neo, Hatchu-kun FX Plus, FXWatch!, mobile apps
Tradable Assets Stocks, investment trusts, futures options, FX, forex options, CFDs, stock index binary options, bonds
Account Types FXneo, AnyForex OP, AnyCFDs, AnyIXOP, Brokerage account, Securities Connect Account (Bank Linkage), Forex Trading Account, Corporate Customers
Demo Account Available
Islamic Account Not specified
Customer Support FAQs, phone inquiries, inquiry form, direct mail, social media
Payment Methods Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, Saitama Resona Bank, and others

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

basic-info

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Pros Cons
Regulated institution in Japan Absence of trading software
Offers a range of financial services Specific acceptance times for trading activities
Provides various trading platforms Withdrawals only supported for specific account types
Multiple payment methods for depositing funds
Customer support available through various channels

Is GMO CLICK Legit?

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長(金商)第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

regulation

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

 market-instruments
Pros Cons
Stock trading services at low prices Limited information on competitive advantages
Selection of curated investment trusts Limited information on attractiveness
Futures options trading with low fees Limited information on tightness of services
Enhanced trading tools for FX trading Limited information on flexibility of services

Account Types

  1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

  2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

  3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

  4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

  5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

  6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

  7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

  8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

Pros Cons
Wide range of account types available, catering to different trading preferences and needs. Limited customization options within each account type, restricting flexibility for advanced traders.
Provides options for Forex trading, Forex options trading, CFD trading, and stock index trading. Higher account minimums or fees associated with certain account types, potentially limiting accessibility.
Opening a securities trading account through the Securities Connect Account available. Longer processing time for opening a securities trading account compared to some competitors.

How to Open an Account?

To open an account with GMO CLICK, follow these steps:

  1. Visit the GMO CLICK website and click on the “Account Opening” option.

open-account
  1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

  2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

open-account
  1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

open-account
  1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

  2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

open-account
  1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

  2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

open-account
  1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

  2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

  3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

  4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Pros Cons
Instant deposit service Minimum withdrawal amount of 10,000 yen
Supports transfer deposits Entire balance withdrawn if below 10,000 yen
Free withdrawals Withdrawals limited to GMO CLICK Securities accounts
Various deposit options Withdrawals limited to accounts with the same name
Commission-free deposits Withdrawal amount limited to 10,000 to 100,000,000 yen
Limited withdrawal methods (GMO CLICK Securities member page and smartphone app)

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

trading-platform

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

deposit-withdrawal
Pros Cons
Offers a variety of trading platforms to choose from Steep learning curve for beginners
Provides high-performance FX trading with FX neo Limited availability of some platforms on specific devices
Offers rate delivery and execution speed with Hatchu-kun FX Plus Some platforms may lack advanced features or tools
Allows rate checking and chart monitoring on smartwatches through FXWatch! Lack of flexibility in platform customization options
Provides CFD trading options with GMO Click CFDs and Hatchu-kun CFD Potential compatibility issues with certain devices or browsers
Offers stock trading apps for both GMO Click stock and GMO Click Stock for iPad Possible stability or reliability concerns with certain platforms

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

  1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

  2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

  3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

  4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

  5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

  6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

  7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

customer-support

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution?

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長(金商)第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer?

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK?

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK?

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK?

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK?

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK?

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.

Are the transaction costs and expenses of go-markets, gmo-click lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive go-markets and gmo-click are, we first considered common fees for standard accounts. On go-markets, the average spread for the EUR/USD currency pair is from 0.0 pips, while on gmo-click the spread is --.

Which broker between go-markets, gmo-click is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

go-markets is regulated by ASIC,CYSEC,FSA. gmo-click is regulated by FSA.

Which broker between go-markets, gmo-click provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

go-markets provides trading platform including GO Plus+ Account,Standard Account and trading variety including Wide range of FX pairs, Shares, Indices & Commodities. gmo-click provides trading platform including -- and trading variety including --.

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