General Information of Gaitame.com

GAITAME is an online forex broker based in Japan. Founded in 2002, the company provides a range of trading services and tools to investors. It is regulated by the Financial Futures Association of Japan, ensuring a safe and secure trading environment. GAITAME offers a proprietary trading platform called NextNeo, which is available for desktop, mobile, and web. The broker supports trading in forex with a maximum leverage of 1:100. It offers demo accounts for practice trading and has low trading fees. GAITAME accepts clients from all countries and provides customer support in English and Japanese. Withdrawals and deposits can be made through bank wire and credit/debit card options. Overall, GAITAME has a good reputation and is a popular choice among traders in Japan.

Regulation

GAITAME is currently regulated by the Financial Futures Association of Japan (FFAJ). The FFAJ is a recognized regulatory body that oversees financial institutions in Japan. Being regulated by the FFAJ means that GAITAME operates in accordance with the regulatory guidelines and standards set by the association. The broker is subject to regular audits and inspections to ensure compliance with these regulations. Client funds are held in segregated accounts with reputable banks, ensuring that they are kept separate from the broker's operational funds. This regulatory oversight provides traders with a level of confidence in the safety and security of their funds while trading with GAITAME.

Products of Gaitame.com

GAITAME offers a variety of market instruments for trading, with a focus on forex. Forex, also known as currency or FX trading, involves the exchange of currencies in the global market. GAITAME allows traders to trade in 30 currency pairs, which include major, minor, and exotic pairs. This provides traders with ample opportunities to participate in the foreign exchange market and take advantage of currency price fluctuations.

While GAITAME primarily focuses on forex, it does not offer a wide range of other market instruments such as commodities, indices, or precious metals. Traders who are specifically looking to trade in these instruments may find the options limited with GAITAME.

Here's a detailed table summarizing the available market instruments on GAITAME:

Please note that GAITAME's primary offering is forex trading, and traders should consider their specific trading preferences and requirements when choosing a broker.

Account Types

GAITAME offers three tiered trading account options to cater to the diverse needs of traders. The account types available are Individual Account, Corporate Account, and Demo Account.

Individual Account: This account type is designed for individual traders who wish to engage in forex trading. It provides access to all the features and functionalities offered by GAITAME, allowing individual traders to trade in the forex market with ease. The Individual Account is suitable for both beginners and experienced traders.

Corporate Account: The Corporate Account is specifically tailored for corporate entities that want to participate in forex trading. It allows businesses to manage their forex trading activities and access the various tools and resources provided by GAITAME. This account type offers features that are relevant to corporate trading needs.

Demo Account: GAITAME also offers a Demo Account, which is an excellent option for traders who want to practice their trading strategies or familiarize themselves with the platform before trading with real money. The Demo Account provides a simulated trading environment where traders can explore the platform's features and test their trading skills using virtual funds.

How to Open an Account？

To open an account with GAITAME, follow these simple steps:

1. Visit the GAITAME Website: Start by visiting the official website of GAITAME.

2. Click on the “Open an Account” Tab: On the website's menu, locate and click on the “Open an Account” tab. This will initiate the account opening process.

3. Fill out the Registration Form: You will be directed to a registration form. Fill in all the required details, including your personal information such as name, address, and contact information. Follow the instructions carefully and provide accurate information.

Completing these steps will initiate the account opening process with GAITAME. It's important to ensure that you provide all the necessary information accurately to avoid any delays in the account activation process. Once your account is approved, you can proceed to fund your account and start trading.

Spreads of Gaitame.com

Com offers spreads on currency pairs for two time periods: 1:00 am to 4:00 pm, and 4:00 pm to 1:00 am. During the former time period, the spread is 0.2 pips on USD/JPY, 0.5 pips on EUR/JPY, 0.4 pips on EUR/USD, 0.7 pips on AUD/JPY, 1.0 pips on GBP/JPY, 1.2 pips on NZD/JPY, and 1.7 pips on CAD/JPY. CAD / JPY at 1.7 pips. During the period from 4:00 pm to 1:00 am, the USD/JPY spread is 0.1 pips, EUR/JPY 0.3 pips, EUR/USD 0.3 pips, AUD/JPY 0.4 pips, GBP/JPY at 0.6 pips, and NZD/JPY at 0.9 pips.

Trading Platform Available

GAITAME offers its clients the NextNeo trading platform, which serves as the primary trading software for desktop and mobile applications. NextNeo is a proprietary platform developed by GAITAME, designed to provide traders with a user-friendly and feature-rich trading experience. The platform is compatible with both Windows and Mac operating systems. Additionally, GAITAME offers a mobile version of the NextNeo platform for Android and iPhone devices. Traders can download the mobile app using a QR code and enjoy intuitive and smooth transactions, along with a suite of charting tools for comprehensive market analysis. The NextNeo trading platform is available in English and Japanese, providing traders with a customizable and intuitive interface, charting tools, and access to news, analysis reports, and financial calendars.

Here's a table summarizing the trading platform offered by GAITAME:

Deposit and Withdrawal of Gaitame.com

GAITAME offers convenient options for depositing and withdrawing funds. When it comes to deposits, clients can fund their trading accounts using bank wire transfers or credit/debit cards. The broker accepts deposits in both Japanese Yen (JPY) and US Dollars (USD). Additionally, GAITAME provides a “Quick Deposit” service in partnership with certain banks, allowing clients to make instant deposits without any transfer fees.

For withdrawals, clients can choose between bank wire transfers and credit/debit cards. GAITAME ensures that withdrawals are processed promptly and free of charge. It's worth noting that withdrawals are generally made using the same method used for deposits.

It's essential for traders to review GAITAME's website for detailed information and instructions on how to deposit and withdraw funds. By following the outlined procedures, traders can easily manage their funds and engage in seamless deposit and withdrawal processes with GAITAME.

Customer Support

GAITAME provides customer support to assist traders with their inquiries and concerns. The broker can be reached through telephone and email. Traders can contact the customer support team by calling the provided phone numbers, which include a dedicated number for international calls. The professional support team is available from Monday to Friday, during specified hours, to provide assistance in both English and Japanese. Additionally, traders can submit their inquiries through the broker's website using the provided contact form, and GAITAME will respond via email. While live chat support is not available, the broker offers comprehensive FAQ sections on its website, covering various topics related to features and trading conditions. By utilizing these support channels, traders can receive the necessary assistance and guidance from GAITAME's customer support team.

Please note that the specific contact hours and phone numbers may be subject to change, and it is recommended to visit GAITAME's website for the most up-to-date information regarding customer support availability.

Educational Resources

GAITAME offers a range of educational resources to support traders in their journey through the forex market. While the specific details of these resources are not provided, it can be inferred that GAITAME is committed to providing valuable educational materials to its clients.

The broker likely offers educational resources such as tutorials, webinars, articles, and videos. These materials are designed to cater to both beginner and advanced traders, covering various aspects of forex trading. Topics may include fundamental and technical analysis, risk management strategies, trading psychology, and market insights.

GAITAME may also provide a comprehensive educational section on its website, where traders can access a wealth of information to enhance their understanding of the forex market. This section might include guides, glossaries, and FAQs to address common questions and provide clarity on key concepts.

Furthermore, GAITAME may organize webinars or training sessions conducted by experienced traders or market experts. These interactive sessions can offer valuable insights, practical tips, and real-time analysis to help traders refine their skills and stay updated with market trends.

The educational resources provided by GAITAME aim to empower traders with the knowledge and tools they need to make informed trading decisions. By investing in their clients' education, GAITAME demonstrates a commitment to fostering a supportive trading environment.

Please note that the specific educational resources offered by GAITAME are not explicitly mentioned in the available information. Traders are advised to visit GAITAME's website or contact their customer support for detailed and up-to-date information on the educational materials they provide.

Here's a table summarizing the potential educational resources that GAITAME may offer:

Summary

GAITAME is an established forex broker based in Japan, offering a range of trading services and features. The broker has a long-standing presence in the industry since its founding in 2002 and is regulated by the Financial Futures Association of Japan. GAITAME provides a proprietary trading platform called NextNeo, available for desktop and mobile devices. The platform offers user-friendly features, charting tools, and access to news and analysis reports. The broker supports a variety of deposit and withdrawal options, including bank wire transfers and credit/debit cards. GAITAME's educational resources, although not explicitly specified, are expected to cater to both beginner and advanced traders. The broker's maximum leverage is 1:100, and it aims to offer competitive spreads and low trading fees.

Pros:

1. Established and regulated broker with a long history in the industry.

2. NextNeo trading platform provides a user-friendly experience and access to market analysis tools.

3. Variety of deposit and withdrawal options for convenience.

4. Expected range of educational resources to support traders' knowledge and skills.

5. Competitive spreads and low trading fees.

Cons:

1. Specific details about educational resources are not provided in the available information.

2. Limited information about available trading instruments.

3. Customer support availability and options are not explicitly stated.

4. No information on additional features such as bonuses or promotions.

Traders interested in GAITAME should conduct further research and review the broker's website or contact their customer support for more detailed and up-to-date information on specific offerings and features.

FAQs

1. What is GAITAME？

   GAITAME is an established forex broker based in Japan that offers trading services and features to clients. It provides a proprietary trading platform, NextNeo, and is regulated by the Financial Futures Association of Japan.

2. What trading platform does GAITAME offer？

   GAITAME offers the NextNeo trading platform, which is available for both desktop (Windows, Mac) and mobile (Android, iPhone) devices. It provides a user-friendly interface, charting tools, and access to news and analysis reports.

3. Is GAITAME regulated？

   Yes, GAITAME is regulated by the Financial Futures Association of Japan (FFAJ) under License No. 1544. It adheres to strict oversight by the Japanese government to ensure a safe and secure trading environment.

4. What are the deposit and withdrawal options with GAITAME？

   GAITAME offers deposit and withdrawal options that include bank wire transfers, credit cards, and debit cards. These options provide convenience and flexibility for clients to manage their funds.

5. Does GAITAME provide educational resources？

   While specific details are not mentioned, GAITAME is expected to offer educational resources to support traders. These resources may include tutorials, webinars, articles, and videos to enhance traders' knowledge and skills in forex trading.

General Information

Orbex.com is owned by Orbex Group Limited and is operated by Orbex Global Limited and it is a financial institution operating in the financial services industry, offering a range of trading instruments such as forex, cryptocurrencies, commodities, stocks, and indices. While ORBEX is regulated by multiple authorities including the UK's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France, and the Cyprus Securities and Exchange Commission (CySEC), concerns have been raised about its regulatory status. The FCA has classified ORBEX as “Unsubscribed,” BaFin has stated that ORBEX exceeds their regulated business scope, and there are suspicions regarding the claimed CySEC regulation.

ORBEX provides various trading accounts to cater to different traders' needs, including Starter, Premium, and Ultimate accounts. Each account type offers different features and requires varying minimum investments. The accounts offer access to a range of trading instruments, variable spreads, and leverage of up to 1:500. However, it is important to exercise caution and consider the potential risks associated with ORBEX due to concerns about its regulatory status and suspicions raised by industry sources.

ORBEX offers several trading platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and a mobile app. These platforms provide traders with different features and functionalities, allowing them to trade across various markets. Additionally, ORBEX offers trading tools such as Trading Central for market analysis and insights, a free Virtual Private Server (VPS) for stable and secure trading, and calculator tools for risk management. Traders can also access an economic calendar to stay informed about upcoming market events.

Considering the concerns raised about ORBEX's regulatory status and suspicions in the industry, it is crucial for individuals to carefully assess the potential risks involved before engaging in any financial activities with ORBEX.

Here is the screenshot of Orbexs official website:

Is ORBEX Legit？

ORBEX is a financial institution that operates in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC).

However, it is important to note that there are some concerns regarding ORBEX's regulatory status. According to WikiFX, a platform that collects and provides information about forex brokers, there have been complaints and suspicions raised about ORBEX. The FCA has classified its regulatory status as “Unsubscribed,” indicating an abnormality. BaFin has stated that ORBEX exceeds the business scope regulated by them. The regulatory status with Banque de France is also marked as “Exceeded,” suggesting potential issues. Additionally, the CySEC regulation claimed by ORBEX is suspected to be a clone.

Given these concerns and the information provided, it is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

Pros and Cons

Orbex is a trading broker that has both positive and negative aspects to consider. On the positive side, Orbex is regulated by multiple authorities, ensuring a level of oversight and security for traders. They also offer a variety of trading instruments, allowing traders to diversify their portfolios. Additionally, Orbex provides different account types to cater to the individual needs of traders. They offer multiple funding options as well. Orbex supports popular trading platforms like MetaTrader 4 and MetaTrader 5, which are widely used and trusted in the industry. Furthermore, Orbex provides educational resources for traders, allowing them to enhance their knowledge and skills. They also offer a free VPS service for all account types and provide access to the Trading Central research portal. On the downside, there have been concerns raised about Orbex's regulatory status, which may raise doubts among some traders. The FCA has classified Orbex as abnormal, leading to potential questions about their operations. Additionally, there are suspicions regarding Orbex exceeding its regulated business scope by regulatory bodies like BaFin and Banque de France. There have also been suspicions of clone regulation by CySEC. Despite these concerns, it is important for traders to carefully evaluate these factors before deciding to engage with Orbex.

Market Instruments

Orbex provides traders with mainstream and popular financial products in the global financial market, including forex, spot indices, futures indices, precious metals, energies, stock CFDs, etc.

Forex: ORBEX provides a wide range of Forex trading instruments. Forex trading involves the buying and selling of currencies, with traders speculating on the value of one currency against another. ORBEX offers low spreads and leverage of up to 1:500 in Forex trading. You can access various currency pairs such as AUDCAD, AUDCHF, AUDJPY, AUDNZD, and AUDUSD, among others.

2. Cryptocurrencies: ORBEX allows traders to trade cryptocurrencies, which are encrypted, digital, and decentralized forms of money based on blockchain technology. Cryptocurrencies are not regulated by any central authority. ORBEX offers leverage of 1:2 and a commission of 0.5% for trading popular cryptocurrencies like Bitcoin (BTCUSD), Ethereum (ETHUSD), Litecoin (LTCUSD), Bitcoin Cash (BCHUSD), and Ripple (XRPUSD).

3. Commodities: ORBEX offers trading instruments for commodities, which are raw materials that can be bought or sold as physical assets. Traders can access commodities like metals, energies, agricultural products, and precious metals. ORBEX provides flexible leverage options and low spreads for commodity trading. Precious metals include XAUUSD (Gold), XAGUSD (Silver), XPDUSD (Palladium), and XPTUSD (Platinum).

4. Stocks: ORBEX provides trading instruments for stocks, allowing traders to buy and sell shares in various assets or companies. Stock trading involves owning shares and selling them based on market value. ORBEX offers a wide range of stock CFDs (Contracts for Difference) with commission starting from $0. Some of the available stocks include 3M, Abercrombie & Fitch Co, Activision Blizzard, Adobe Systems, AIG, and Airbnb Inc, among others.

5. Indices: ORBEX offers trading instruments for indices, which are collections of assets or securities used to track their performance. Indices can be used as benchmarks to assess general economic data. ORBEX provides leverage of 1:100 for indices trading and offers a selection of popular world indices. Some of the available indices include US30, NAS 100, Germany 40, UK 100, SPX500, Australia 200 Cash Index, and France 40 Cash Index, among others.

Account Types

To meet investors' various investment requirements and strategies, Orbex has set up three account types: Starter Accounts, Premium Accounts, and Ultimate Accounts. The minimum deposit for the starter account is US$200, the premium account US$500, and the ultimate account is US$25,000.

The Starter account is suitable for traders who are new to the market or prefer to start with a smaller investment. It requires a minimum investment of $100 and offers variable spreads reaching 1.7 pips. There are no commissions charged for trades on this account, making it a cost-effective option. Traders can leverage up to 1:500 and trade with a minimum size of 0.01 lots. The account features a 20% stop out level and a 100% margin call level. It operates on a Non-Dealing Desk (NDD) execution type. The Starter account also provides basic education materials to support traders in their learning journey.

The Premium account is designed for traders with a higher investment capacity. It requires a minimum investment of $500 and offers similar features as the Starter account, including variable spreads from 0.0 pips and leverage up to 1:500. However, there is a commission of $8 charged per trade on this account. The Premium account also provides advanced education materials to enhance traders' knowledge and skills. Traders on this account have access to exclusive monthly webinars and receive one-on-one training sessions.

The Ultimate account is tailored for experienced traders and those with a substantial investment capability. It requires a minimum investment of $25,000, offering the same features as the other accounts, including variable spreads from 0.0 pips and leverage up to 1:500. The commission charged on trades is lower compared to the Premium account, with a rate of $5 per trade. Similar to the Premium account, the Ultimate account provides advanced education materials, but traders on this account receive three one-on-one training sessions. The account also grants exclusive access to webinars.

How to Open an Account？

To open an account with ORBEX, follow these steps:

1. Visit the ORBEX website and click on the “Register” button.

2. Fill out the registration form with the required information. This includes your first name, last name, email address, country, and phone number. Make sure to read and agree to the terms and conditions.

3.Once you have completed the form, submit it. By doing so, you acknowledge the risks associated with Forex and Contract for Differences (CFD) trading.

4. After submitting the form, you will receive a confirmation email with instructions on how to log in to the client portal.

5. Log in to the client portal using the provided credentials.

6. Fund your account to start trading. ORBEX offers various funding options to deposit funds into your trading account.

7. Once your account is funded, you can begin trading forex, indices, commodities, or stock CFDs, depending on the available options.

Orbex Leverage

Leverage rates at Orbex are quite high, reaching 1:500 for forex pairs on all accounts. However, to mitigate the risks of margin trading, leverage rates are capped at 1:100 if trading in volumes of over 40 lots. The maximum leverage rates provided for indices are 1:100, though Chinese indices are capped at 1:20. Commodities can be leveraged at either 1:100 or 1:50 and stock CFDs are limited to 1:5.For EU retail traders, leverage is capped at 1:30.

Spreads & Commissions

ORBEX offers different trading accounts with varying spreads and commissions. The Starter account features variable spreads, with minimum spreads starting from 1.7 pips. On the other hand, the Premium and Ultimate accounts provide spreads that start from 0 pips. When it comes to commissions, the Starter account does not impose any additional charges. However, the Premium account requires a commission of $8, and the Ultimate account incurs a commission of $5. These account types allow traders to choose the option that aligns with their specific trading preferences and cost considerations.

Trading Platform

ORBEX offers several trading platforms to cater to the needs of different traders.

MetaTrader 4 (MT4)

Firstly, Orbex uses the world's most popular MT4 trading platform, allowing traders to explore the forex, precious metals, indices, commodities, and energy markets in depth. Orbex MT4 has such advantages as responding to all customer inquiries within 1 hour, trading ECN on MT4, making fund withdrawals more convenient and faster, 10 language & 24-hour customer support. The platform supports 23 languages, automated trading, and is customized using an intelligent trading system exclusive own strategy, trailing stop loss function. The platform can be applied to Windows client-side, multi-accounts client-side, Android, and Apple iOS client-side.

MetaTrader 5 (MT5)

Another platform offered by ORBEX is MetaTrader 5 (MT5). It is a powerful platform suitable for traders of all levels. MT5 includes all the features of MT4 and provides additional trading functions like advanced orders and trading automation tools. It offers improved speed, functionality, and algorithmic efficiency. Traders can access over 300 CFDs, including forex pairs, stocks, indices, commodities, and cryptocurrencies. The platform also provides 38+ preinstalled technical indicators, 44 analytical charting tools, and options for different types of orders, execution modes, and market depth. Traders can automate their trades using trading robots, Expert Advisors, and scripts. Additionally, MT5 integrates tools like Orbex's Trading Central, Elliott Wave indicator, and VPS service. Traders can track their performance, join a community of traders and developers, and even develop and back test their own indicators and EAs.

FIX API

ORBEX also offers the FIX API, which stands for Financial Information Exchange. FIX API is a technology used by institutional players in the financial markets. It allows for real-time exchange of a large amount of financial information and offers direct connections between traders and tier-1 liquidity providers. This ensures trades are executed with no latency and with high precision. FIX API provides ultra-fast and precise execution for accessing global markets.

Orbex Mobile App

For traders who prefer mobile trading, ORBEX has the Orbex Mobile App. The app allows traders to register, set up, and manage their trading accounts on the go. It is available on both the App Store and Google Play. Traders can perform various actions through the app, such as registering and verifying their accounts, creating and funding their wallets, depositing, transferring, and withdrawing funds, accessing daily market analysis, and getting live support from the expert team via live chat in English or Arabic.

Trading Tools

Trading Central: Orbex provides its active clients with access to Trading Central, an acclaimed research portal. This platform offers a range of market-scanning tools designed to assist traders in understanding the markets, identifying potential trading opportunities, and enhancing their strategies. Trading Central allows users to access expert insights, algorithmic setups, financial summaries, historical data, market buzz, technical views, and economic insights.

Free VPS: Orbex offers a free Virtual Private Server (VPS) to all types of trading accounts. A VPS is a virtual computer hosted within a parent server. It acts as a fully functional computer that remains connected to your trading account 24/5, regardless of your personal device's status or internet connectivity. This feature ensures a stable trading experience, safeguarding trading strategy from threats like computer viruses or internet disruptions. It allows your trades to continue uninterrupted.

Calculator Tools: Orbex provides various calculator tools to assist traders in their decision-making process. These tools include a currency converter, which allows users to convert between different currencies. Traders can select the desired currencies and obtain the conversion value instantly. Another useful tool is the pip value calculator, which helps determine the monetary value of each pip movement in a particular currency pair. These calculators aid traders in managing risk and understanding the potential profit or loss associated with their trades.

Economic Calendar: Orbex offers an economic calendar that provides essential information about upcoming economic events, such as economic indicators, central bank announcements, and geopolitical developments. The economic calendar helps traders stay informed about significant market-moving events and plan their trading activities accordingly. By being aware of these events, traders can make more informed decisions and adapt their strategies to capitalize on potential market opportunities.

Deposit & Withdrawal

When it comes to depositing funds, ORBEX supports different payment methods, including debit/credit cards such as Visa and Mastercard. The available currencies for these cards are USD, PLN, EUR, and GBP. There are no fees associated with these card deposits, and the processing time is typically up to 2 hours. It's important to note that ORBEX is regulated under the Central Bank of Cyprus for these transactions.

ORBEX also accepts eWallets for funding and withdrawal. Skrill and Neteller are two popular eWallet options available for users, supporting the same currencies as the cards. Similar to card deposits, there are no fees for using these eWallets, and the processing time is up to 2 hours. ORBEX is regulated under the Financial Conduct Authority (FCA) in the UK for these transactions.

Perfect Money, UnionPay, ENet, Fasapay, Przelewy24, Poli, Knet, and Zotapay are additional funding and withdrawal options provided by ORBEX. These methods support various currencies and have their own unique regulations and processing times.

For users interested in cryptocurrency payments, ORBEX accepts USDT (Tether). Deposits and withdrawals using USDT have no fees and typically take up to 2 hours to process. It's important to note that cryptocurrency transactions are not regulated.

Lastly, ORBEX supports bank transfers for funding and withdrawal. Bank wire transfers are available in currencies such as USD, EUR, GBP, AED, and KWD. There are no fees associated with bank wire transfers, and the processing time is 3-5 business days. Similar to other transactions, ORBEX is regulated under the Central Banks of Incorporation Countries for bank transfers.

Educational Resources

Forex Educational Hub:

ORBEX offers a comprehensive Forex Educational Hub that provides market research and educational content for traders of all experience levels. The hub includes a variety of resources such as articles, tutorials, infographics, trading education, videos, and eBooks. These resources cover topics ranging from understanding forex trading platforms like MT4 to exploring the history of gold and learning about different trading strategies. The educational content is tailored to suit the needs of traders at various skill levels.

Webinars:

ORBEX conducts live FX webinars to help traders sharpen their skills and enhance their market understanding. These webinars are hosted by leading industry experts and cover a wide range of topics. Traders can participate in these free webinars to gain insights into market trends, trading strategies, and economic events. Additionally, past webinars are available for reference, allowing traders to access valuable educational material and enhance their trading knowledge.

Seminars:

ORBEX organizes informative and educational seminars to empower traders in making informed trading decisions. These seminars cover various aspects of trading, including fundamental and technical analysis, forex basics, and strategy-building support. Traders can attend these seminars to expand their knowledge, learn new trading techniques, and gain insights from industry professionals. ORBEX has conducted seminars in different locations, such as the MENA Seminar Tour in Egypt and Kuwait.

Customer Support

ORBEX offers a comprehensive range of customer support services to address your needs and provide assistance throughout your trading journey. Our experienced team is available 24/5 to address any queries or concerns you may have. You can reach the Customer Support team via email at support@orbex.com.

In addition, specialized departments are in place to handle specific areas of focus. The Back Office team can be contacted at backoffice@orbex.com, while the Dealing Desk is available at dealing@orbex.com. For sales inquiries, you can get in touch with the Sales team through sales@orbex.com.

ORBEX has departments for specific requirements, including White Label services, Introducers Brokers, Complaints, Human Resources, Marketing, Turkish Support, Arabic Sales, and Financial matters. The contact details for each department can be found on the official website. To provide immediate assistance, a live chat option is also available to connect with knowledgeable agents.

Feedback is highly valued. To submit your query, please complete the contact form on the official website. The form requires your name, email address, country, phone number, ORBEX account number (if applicable), and your message. The customer support experts will respond to your inquiry promptly.

Reviews

Several negative reviews have been reported about ORBEX on WikiFX. Traders have expressed concerns about their inability to withdraw funds, accusing the broker of fraudulent activities and scams. Clients have claimed that ORBEX manipulates trades, keeps orders open after stop-loss, and exhibits slippage. Some reviewers have also stated that ORBEX fails to have a physical office in Mauritius as claimed. Overall, the reviews indicate dissatisfaction with ORBEX's withdrawal process and suspicions of fraudulent behavior.

Conclusion

In conclusion, ORBEX is a financial institution operating in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC). However, there are concerns regarding ORBEX's regulatory status, with abnormal classifications and potential issues raised by regulatory bodies. It is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

FAQs

Q: Is ORBEX a legitimate financial institution？

A: ORBEX is regulated by authorities such as the FCA, BaFin, Banque de France, and CySEC. However, there are concerns and suspicions raised about its regulatory status, indicating potential issues. Caution is advised before engaging in any financial activities with ORBEX.

Q: What trading instruments are available on ORBEX？

A: ORBEX offers Forex, cryptocurrencies, commodities, stocks, and indices for trading.

Q: What types of trading accounts does ORBEX offer？

A: ORBEX offers Starter, Premium, and Ultimate trading accounts to cater to different trader preferences and needs.

Q: How can I open an account with ORBEX？

A: To open an account with ORBEX, visit their website, fill out the registration form, receive a confirmation email, log in to the client portal, fund your account, and start trading.

Q: What leverage options are available on ORBEX？

A: ORBEX offers leverage rates up to 1:500 for forex trading. Leverage rates for other instruments vary.

Q: What are the spreads and commissions on ORBEX？

A: ORBEX offers variable spreads starting from 1.7 pips for the Starter account, while the Premium and Ultimate accounts start from 0 pips. Commissions range from $0 to $8 per trade, depending on the account type.

Q: What are the deposit and withdrawal options on ORBEX？

A: ORBEX supports various payment methods, including debit/credit cards, eWallets, bank transfers, and cryptocurrency payments.

Q: What trading platforms does ORBEX offer？

A: ORBEX offers MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and the Orbex Mobile App for trading.

Q: What trading tools are available on ORBEX？

A: ORBEX provides access to Trading Central, a free VPS, calculator tools, and an economic calendar to assist traders in their decision-making process.

Q: What educational resources does ORBEX offer？

A: ORBEX provides a Forex Educational Hub with market research, articles, tutorials, videos, and eBooks for traders of all experience levels.