General Information & Regulation

FXGiants is an international online broker that offers retail and institutional traders across the globe access to trade over 200+ instruments from multiple asset-classes including Forex, Commodities, Cryptocurrency, Stocks, Shares, Indices, Metals, Energies & CFDs.

FXGiants, registered in Bermuda, operates as an unregulated broker. While it offers a diverse range of market instruments, including Forex, Metals, Indices, Commodities, Futures, and Shares, investors should approach the platform with caution due to the lack of regulatory oversight. The maximum leverage ranges from 200:1 to 1000:1, providing traders with flexibility but also exposing them to higher risks. Spreads and commissions vary across different account types, with options such as fixed spreads, zero spreads, and variable spreads. The absence of regulation raises concerns about investor protection and transparency. Additionally, limited deposit options, the absence of a demo account, and unclear minimum deposit requirements can be considered disadvantages. However, FXGiants offers robust trading platforms, including MetaTrader 4 and PMAM, along with VPS hosting services for enhanced performance. The customer support team is responsive and available via phone, email, and live chat. Traders can access educational resources through the company's blog, although the offerings may be limited. In summary, FXGiants provides a wide range of trading options but requires careful consideration of the associated risks and limitations.

Is FXGiants legit or a scam？

No, FXGiants, registered in Bermuda, operates without holding any licenses and is not subject to regulatory oversight from any governing bodies. As a result, investors should approach the platform with caution and carefully assess the risks involved. The absence of regulatory supervision means that there are no guarantees regarding the platform's compliance with industry standards and customer protection measures. It is advisable for investors to conduct thorough due diligence, seek professional advice, and consider alternative regulated options to ensure the security of their investments.

Pros and Cons

FXGiants offers a range of advantages and disadvantages for traders. One of the key advantages is the availability of diverse market instruments, including Forex, Metals, Indices, Commodities, Futures, and Shares, allowing traders to diversify their portfolios. FXGiants also offers multiple account types, providing flexibility for traders to choose the one that aligns with their preferences. Additionally, FXGiants provides high leverage up to 1000:1. However, a significant drawback is the lack of regulation, which raises concerns about investor protection. The limited deposit options and the absence of a demo account for practice trading are also notable disadvantages. Moreover, the unclear minimum deposit requirement and limited educational resources may hinder comprehensive learning. Traders should carefully consider these factors before engaging with FXGiants.

Markets Instruments

1. Forex: FXGiants offers a wide range of currency pairs for trading in the Forex market. Forex, also known as foreign exchange, involves the buying and selling of currencies. Traders can speculate on the price movements of major, minor, and exotic currency pairs, taking advantage of the volatility and liquidity of the Forex market.

2. Metals: FXGiants allows trading in precious metals like gold, silver, platinum, and palladium. These metals are considered as safe-haven assets and are often used as a hedge against inflation or economic uncertainty. Traders can take positions on the price movements of these metals, benefiting from both rising and falling markets.

3. Indices: FXGiants provides access to a variety of global stock indices, such as the S&P 500, FTSE 100, DAX 30, and Nikkei 225. Stock indices represent a basket of stocks from a specific exchange or sector and are used to gauge the overall performance of a market. Traders can speculate on the direction of these indices, capitalizing on market trends and economic indicators.

4. Commodities: FXGiants offers trading opportunities in popular commodities like oil, natural gas, and agricultural products. Commodity markets involve the buying and selling of physical goods, including energy products, metals, and agricultural produce. Traders can take advantage of price fluctuations in these markets, driven by factors such as supply and demand dynamics, geopolitical events, and weather conditions.

5. Futures: FXGiants allows trading in futures contracts, which are agreements to buy or sell an underlying asset at a predetermined price and date in the future. Futures cover a wide range of assets, including commodities, stock indices, and currencies. Traders can speculate on the future price movements of these assets, taking advantage of leverage and the ability to profit in both rising and falling markets.

6. Shares: FXGiants provides access to trading shares of major companies listed on global stock exchanges. Share trading allows investors to take ownership in a company and participate in its growth and profitability. Traders can speculate on the price movements of individual stocks, leveraging fundamental and technical analysis to make informed trading decisions.

These market instruments offered by FXGiants provide traders with a diverse range of opportunities to capitalize on price movements across various financial markets, catering to different trading strategies and risk preferences.

Account Types

FXGiants offers a range of account types to cater to different trading preferences and strategies. Here are the details of the six account types:

1. Live Floating Spread Account: This account features variable spreads starting from 1.0 pips, with no commissions charged per trade. Traders can benefit from a maximum leverage of 1000:1, allowing for greater trading flexibility and potential.

2. Live Fixed Spread Account: With this account, traders enjoy fixed spreads starting from 1.3 pips, and there are no commissions per trade. Similar to the Live Floating Spread Account, the maximum leverage is set at 1000:1.

3. Live Zero Fixed Spread Account: This account type offers zero fixed spreads. Instead, traders are charged a commission of $9 per lot traded. The maximum leverage for this account is set at 500:1.

1. STP/ECN No Commission Account: Designed for traders who prefer straight-through processing (STP) and electronic communication network (ECN) execution, this account provides variable spreads starting from 1.7 pips without any commissions. The maximum leverage is set at 200:1.

2. STP/ECN Zero Spread Account: Traders opting for this account enjoy zero spreads, meaning there is no markup on the raw interbank spreads. However, a commission of $3.75 per lot is charged. The maximum leverage for this account type is 200:1.

3. STP/ECN Absolute Zero Account: This account features extremely low spreads starting from 0.2 pips, with no commissions charged per trade. Traders can leverage up to 200:1 in this account type.

These various account types offered by FXGiants allow traders to choose the one that aligns with their trading style, risk tolerance, and specific requirements, ensuring a customized trading experience.

How to open an account？

Here are the steps involved in the account opening process with FXGiants:

1. Registration: Visit the FXGiants website and click on the “Open Account” or “Register” button. Fill in the required personal information such as name, email address, phone number, and country of residence.

   

2. Verification: After submitting your registration details, you will need to complete the verification process. This typically involves providing identification documents such as a valid passport or driver's license and proof of address, such as a utility bill or bank statement. FXGiants may require additional documents based on regulatory requirements.

3. Account Type Selection: Choose the type of trading account that suits your trading preferences and needs. FXGiants typically offers different account types, such as Standard, Premium, or VIP, each with varying features and trading conditions. Select the account type that aligns with your trading goals.

4. Deposit Funds: Once your account is verified, you can proceed to deposit funds into your trading account. FXGiants offers various deposit methods such as credit/debit card, wire transfer, or online payment systems. Choose the preferred method and follow the instructions to deposit the desired amount.

5. Start Trading: After successfully depositing funds, you can log in to your FXGiants trading account using the provided credentials. Download the trading platform (such as MetaTrader 4) or access the web-based platform. You are now ready to start trading by selecting financial instruments and executing trades.

It's worth noting that the specific steps and requirements may vary slightly based on your location and regulatory guidelines. FXGiants typically provides clear instructions and guidance throughout the account opening process to ensure a smooth and hassle-free experience for their clients.

Leverage

When it comes to trading leverage, the maximum leverage offered by FXGiant is super high, reaching up to 1:1000. Generous leverage is not necessarily a good thing,e especially offered by unregulated brokers, so traders should take extra care to use it.

Spreads & Commissions

FXGiants offers varying spreads and commissions across different account types, providing traders with flexibility and choice. Here are the details:

1. Live Floating Spread Account: This account features spreads starting from 1.0 pip with no commissions charged per trade. Traders can benefit from floating spreads while enjoying commission-free trading.

2. Live Fixed Spread Account: With this account, traders can take advantage of fixed spreads starting from 1.3 pips without any commissions. The absence of commissions ensures transparent trading costs.

3. Live Zero Fixed Spread Account: This account type offers traders the benefit of zero fixed spreads, meaning there is no markup on the raw interbank spreads. However, a commission of $9 per lot is charged for each trade.

4. STP/ECN No Commission Account: Traders who opt for this account type enjoy variable spreads starting from 1.7 pips without any commissions. This account offers direct market access with no additional commission charges.

5. STP/ECN Zero Spread Account: With this account, traders benefit from zero spreads, while a commission of $3.75 per lot is charged. This ensures traders have access to raw interbank spreads with low-cost trading.

6. STP/ECN Absolute Zero Account: This account features incredibly low spreads starting from 0.2 pips with no additional commission charges.

FXGiants' diverse account types allow traders to choose the spreads and commissions structure that aligns with their trading style and preferences, providing flexibility and transparency in trading costs.

Trading Platform

FXGiants offers a robust trading platform that caters to the needs of traders. The platform primarily supports MetaTrader 4 (MT4), a widely acclaimed and popular trading platform in the industry. MT4 provides a comprehensive set of tools and features for traders to execute trades, perform technical analysis, and access real-time market data. It offers a user-friendly interface, customizable charts, and a wide range of technical indicators for advanced analysis.

In addition to MT4, FXGiants also provides the PMAM (Percentage Allocation Management Module) platform. This platform allows traders to easily manage multiple forex investment portfolios. With PMAM, traders can allocate and distribute funds among different trading accounts, monitor performance, and efficiently manage their investment strategies.

FXGiants also offers VPS hosting services. By connecting their trading accounts to FXGiants' free MT4 VPS (Virtual Private Server), traders can benefit from enhanced trading performance, reduced latency, and uninterrupted trading even during power outages or Internet disruptions. VPS hosting ensures that traders can fully utilize the potential of their trading strategies without worrying about technical issues.

Overall, FXGiants' trading platforms, including MetaTrader 4 and PMAM, coupled with their VPS hosting service, provide traders with advanced tools, convenience, and reliability to optimize their trading experience.

Deposit& Withdrawal

FXGiants offers convenient options for depositing and withdrawing funds. Clients can choose from various methods, including VISA, Wire Transfer, and BTC. VISA provides a quick and easy way to transfer funds using a credit or debit card. Wire Transfer allows for direct bank-to-bank transactions. Additionally, FXGiants supports BTC, enabling cryptocurrency enthusiasts to deposit and withdraw funds using Bitcoin. While FXGiants' official website does not specify the minimum deposit amount, clients can contact their customer support for more information.

Customer Support

FXGiants provides excellent customer support to assist traders in every possible way. Their dedicated staff is available 24/5, ensuring prompt assistance during trading hours. Clients can reach out to FXGiants' customer support through various channels. Alternatively, clients can reach out via email, allowing them to provide detailed information and receive a timely response. Additionally, FXGiants offers a convenient live chat feature on their website, enabling real-time communication with a support agent for quick resolutions to any issues.

Educational Resources

FXGiants offers educational resources to help traders gain knowledge about the financial markets. While their official website primarily provides a blog for accessing trading market information, it serves as a valuable resource for traders to stay informed about market trends, analysis, and insights. Traders can leverage these resources to enhance their understanding of the markets and make informed trading decisions. While FXGiants' educational offerings may be primarily focused on their blog, the availability of valuable market information can still contribute to traders' learning and development.

Conclusion

In summary, FXGiants is an unregulated broker registered in Bermuda. It offers a wide range of market instruments, including Forex, Metals, Indices, Commodities, Futures, and Shares. The platform provides multiple account types with varying spreads, commissions, and leverage options. FXGiants' trading platforms, including MetaTrader 4 and PMAM, offer advanced tools and features for traders. However, the lack of regulation raises concerns about investor protection. The limited deposit options, absence of a demo account, and unclear minimum deposit requirement are notable drawbacks. The customer support is responsive, and educational resources are available through the company's blog. Traders should carefully consider the risks and limitations associated with FXGiants before engaging with the platform.

FAQs

Q: Is FXGiants a regulated broker？

A: No, FXGiants is not a regulated broker.

Q: What trading instruments are available at FXGiants？

A:FXGiants offers a wide range of trading instruments, including Forex, Metals, Indices, Commodities, Futures, Shares

Q: Does FXGiants offer a demo account？

A: No, FXGiants does offer a demo account.

Q: What payment methods does FXGiants accept？

A: FXGiants accepts three kinds of payment methods, including VISA, Wire Transfer, and BTC

Q: What trading platforms does FXGiants offer？

A:FXGiants offers trading platform MetaTrader 4

Q: What is the minimum deposit required to open an account withFXGiants？

A: The minimum deposit required to open an account withFXGiants is $100 for all account types.

Q: Does FXGiants offer any bonuses or promotions？

A: Yes, FXGiants offers bonuses or promotions and the information is provided on their website.

Q: What is the maximum leverage offered by FXGiants？

A: The maximum leverage offered by FXGiants is 1:1000.

Overview

FXCL Markets Ltd operates from St. Vincent and the Grenadines and was previously regulated by the Vanuatu Financial Services Commission, although its license has been revoked. The company offers a range of trading account types with varying leverage options and spreads, and it utilizes the MetaTrader 4 (MT4) platform for trading across multiple devices. Tradable assets include Forex, Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. While specific details like the founding year, minimum deposit requirements, and availability of demo or Islamic accounts are not provided, the broker offers email-based customer support and various payment methods. Educational resources include a Forex glossary and materials for both beginner and advanced traders.

Regulation

Revoked.

FXCL MARKETS LTD previously held a Retail Forex License regulated by the Vanuatu Financial Services Commission (VFSC), permitting them to offer retail forex trading services. However, the license was revoked at an unspecified date. License revocation typically occurs due to non-compliance with regulatory requirements or financial misconduct. When a license is revoked, the entity is no longer authorized to provide regulated services, and they must cease their operations in that specific area. For detailed information about the revocation and its implications, further inquiry with the VFSC or additional sources is advisable.

Pros and Cons

FXCL Markets offers a range of advantages, such as diverse trading instruments, multiple account types, and the popular MT4 platform. They also provide various payment methods and accessible customer support. However, concerns arise due to the revocation of their previous regulatory license and limited information on their history and educational resources. Traders should exercise caution and conduct thorough research when considering this broker.

Market Instruments

Based on the information provided, the broker offers a variety of trading instruments that encompass several categories, including Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. Here's a description of each category of market instruments offered by the broker:

1. Foreign Exchange (Forex): Forex trading involves the exchange of one currency for another, and it is one of the most popular forms of trading. In this category, the broker likely provides a wide range of currency pairs for trading, allowing clients to speculate on the price movements of different currencies, such as EUR/USD, GBP/JPY, and more.

2. Precious Metals: Precious metals trading typically includes instruments like gold, silver, platinum, and palladium. Traders can buy or sell these metals to profit from changes in their market prices. Precious metals are often considered safe-haven assets and are used for diversification and hedging purposes.

3. Commodities: Commodities trading involves various physical goods like oil, natural gas, agricultural products, and more. These commodities are traded in futures and spot markets, and traders can speculate on price fluctuations. Commodity trading can be attractive for those looking to diversify their portfolios.

4. Fund Management: Fund management implies that the broker may offer services related to managing investment funds. This could include portfolio management, asset allocation, and investment advisory services to help clients grow their investments.

5. Clearing: Clearing services are often associated with the settlement and clearing of financial transactions, ensuring the smooth and secure transfer of assets between buyers and sellers. Brokers may offer clearing services to facilitate trading activities.

6. Primary Brokering: Primary brokering typically refers to the intermediary role in trading securities. This may involve connecting buyers and sellers in various markets, such as stock exchanges or fixed-income markets, to execute trades.

7. Other Legal Activities: This category is quite broad and could encompass a range of financial and legal services. It may include activities related to regulatory compliance, legal advisory, or other financial services permitted by the regulatory authorities.

Please note that the specific instruments offered by the broker within each category may vary, and clients should refer to the broker's offerings and terms and conditions for precise details on available trading options.

Account Types

FXCL offers three tiered trading account types, each catering to the diverse needs and preferences of traders. These account types are designed to provide flexibility in terms of leverage, spreads, and trading conditions. Let's explore each account type in detail.

1. Fixed Spread Account

1. Account Currency: This account is available in US cent, EU cent, MYR cent, and THB cent for Cent accounts. For Standard accounts, it supports USD, EUR, MYR, THB, and NGN.

2. Leverage: Cent accounts offer leverage up to 1:1000, while Standard accounts offer leverage up to 1:500.

3. Spread: Both Cent and Standard accounts have fixed spreads, starting from 1 pip. The full spread list is available for reference.

4. Margin Call/Stop Out Level: Both account types share a margin call level of 30% and a stop-out level of 10%.

5. Execution: Instant execution is provided for both account types.

6. Position Size: Cent accounts support positions ranging from 0.01 to 200.00 lots, while Standard accounts allow positions from 0.01 to 2.00 standard lots.

7. Max. Number of Positions Online: Cent accounts allow up to 150 positions, while Standard accounts permit up to 100.

8. Commission: There is no commission for trading in either account type.

9. Quotes: Both account types offer basic quotes with 4 digits after the comma.

10. Swap Interest: Swap-free options are available for traders who require them.

11. Hedging Policy: Hedging is permitted except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in either account type.

13. Strategy Policy: Generally, there are no limits on trading strategies for both account types.

2. Floating Spread Account

1. Account Currency: This account type supports USD, MYR, THB for Start accounts, US cent, MYR cent, THB cent for Interbank Cent accounts, USD, MYR, THB, NGN for Interbank Standard accounts, and USD for ECN Pro accounts.

2. Leverage: The leverage varies, with Start accounts offering up to 1:2000, Interbank Cent and Interbank Standard accounts offering up to 1:500, and ECN Pro accounts offering up to 1:300 for Forex and metals, up to 1:100 for indices, and up to 1:10 for crypto.

3. Spread: All these account types feature floating spreads, with different starting points. Detailed spread lists are available for reference.

4. Margin Call/Stop Out Level: Margin call and stop-out levels vary between account types, offering flexibility to traders.

5. Execution: Market execution is provided for all floating spread account types.

6. Position Size: Position sizes vary across account types and asset classes, providing options for different trading strategies.

7. Max. Number of Positions Online: The maximum number of online positions varies, allowing traders to choose their preferred trading volume.

8. Commission: Commission structures differ for each account type and asset class.

9. Quotes: All floating spread account types offer extended quotes with 5 digits after the comma.

10. Swap Interest: Swap-free options are available, and swap interest varies based on the specific account type and asset class.

11. Hedging Policy: Hedging is generally allowed, except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in any of these account types.

13. Strategy Policy: The broker typically allows various trading strategies, including scalping and algorithmic trading, particularly in ECN Pro accounts.

3. Special Accounts

1. Account Currency: Both account types are denominated in USD.

2. Leverage: Leverage of up to 1:1000 is available for both Live Contest and Volume Cash accounts.

3. Spread: These accounts offer floating spreads, and detailed spread lists are provided.

4. Margin Call/Stop Out Level: Both account types share a margin call level of 70% and a stop-out level of 50%.

5. Execution: Automatic Market Execution is applied to both account types.

6. Position Size: Position size ranges are suitable for Forex and metals trading.

7. Max. Number of Positions Online: Traders can maintain a maximum of 50 positions online in these accounts.

8. Commission: There is a commission of $1.5 per lot for Forex and metals trading in both Live Contest and Volume Cash accounts.

9. Quotes: Both account types offer extended quotes with 5 digits after the comma.

10. Swap Interest: Swap-free options are available for traders who require them.

11. Hedging Policy: Hedging is allowed in both account types, except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in these accounts.

13. Strategy Policy: Generally, there are no limits on trading strategies for both Live Contest and Volume Cash accounts.

Leverage

A leverage ratio of 1:2000 means for every $1 you deposit, the broker provides you with up to $2000 in trading funds. It amplifies potential profits but also increases risk, so it's crucial to trade responsibly and be aware of market movements to avoid losses. Leverage availability varies among brokers and markets, and it's essential to understand your broker's specific terms and conditions.

Spreads & Commissions

1. Fixed Spread Accounts:

• Cent Account: Fixed spreads starting from 1 pip, no commission.

• Standard Account: Fixed spreads starting from 1 pip, no commission.

1. Floating Spread Accounts:

• Start Account: Floating spreads, no commission.

• Interbank Cent Account: Floating spreads starting from 1.1 pip, no commission.

• Interbank Standard Account: Floating spreads starting from 1.1 pip, no commission.

• ECN Pro Account: Floating spreads, commissions vary ($3 per lot for Forex and metals; 0.15% per lot for cryptocurrencies).

1. Special Accounts:

• Live Contest Account: Floating spreads, commission of $1.5 per lot for Forex and metals.

• Volume Cash Account: Floating spreads, commission of $1.5 per lot for Forex and metals.

This summary provides a clear overview of the spreads and commissions associated with each account type, helping traders make informed choices based on their trading preferences.

Deposit & Withdrawal

Depositing Funds:

When you open your trading account, you can easily deposit funds directly from your Trader's Cabinet, where you'll find step-by-step instructions. The broker offers several payment methods for depositing funds:

1. Online Bank (Paytrust): This local payment method allows deposits from the main banks of Indonesia, Malaysia, and Vietnam. It provides instant deposits.

2. Instant Deposits via 'H2P': You can make instant deposits from the main local banks of Indonesia, Malaysia, and Vietnam using the 'H2P' payment system. FXCL covers the fees for deposits made through this method.

3. Crypto (AlphaPo): This is an instant payment system with automatic conversion from BTC and USDT to USD and EUR. It offers an easy deposit procedure.

4. PerfectMoney: You can fund your PerfectMoney account directly by wire transfer or via exchangers. It's an instant payment system with low fees.

5. Local Deposit: This convenient, low-fee payment method allows you to work with your local currency through internal transfers to popular national banks. Processing of Local Deposits takes up to 1 business day.

6. FasaPay: A known payment service that guarantees quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. FXCL provides full fee coverage for FasaPay deposits.

7. Dragonpay: Allows deposits in PHP via online banking and ATMs for clients from the Philippines.

Withdrawing Funds:

To withdraw your funds, you can log in to your Trader's Cabinet and make a withdrawal request, which will be processed within 1 business day. Please note that you need to verify your profile before withdrawing funds. The withdrawal methods available include:

1. Online Bank (Paytrust): This method processes withdrawals to the main banks of Indonesia, Malaysia, and Vietnam.

2. Local Payments via 'H2P': Withdrawals to the main local banks of Indonesia, Malaysia, and Vietnam can be made using the 'H2P' payment system.

3. Crypto (AlphaPo): An instant payment system with automatic BTC to USD and EUR conversion.

4. PerfectMoney: You can withdraw funds directly via wire transfer or exchangers if you funded your PerfectMoney account with a Credit Card or other e-currencies. It offers low fees.

5. Local Deposit: Similar to the deposit process, this method allows low-fee withdrawals in your local currency through internal transfers to popular national banks.

6. FasaPay: Known for quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. Withdrawal fees for FasaPay are very low.

7. Dragonpay: Enables withdrawals in PHP via online banking and ATMs for clients from the Philippines.

It's important to follow some basic rules when making requests:

• Third-party transactions are not accepted.

• Deposit methods on the same account cannot be mixed.

• Withdrawal methods can be mixed, and the broker may cover payment fees as part of a promotional campaign.

• The limits for fee coverage are $500 for deposits and $100 for withdrawals per trader per month.

• The company retains the right to apply reverse compensation fees, and the fee may be deducted from available funds across the client's accounts.

In summary, this broker offers a variety of payment methods for both depositing and withdrawing funds, catering to traders from different regions and preferences. The process is user-friendly and ensures the security of transactions.

Trading Platforms

This broker provides the highly popular MetaTrader 4 (MT4) trading platform, trusted by millions of traders worldwide. MT4 is available for various operating systems, including Android, iOS, Windows, macOS, and via a web terminal or the AppGallery for Android devices.

To install MT4 on Windows, traders can download the fxcl4setup.exe file and initiate the installation process by clicking on it. Accepting the License Agreement starts the automatic installation, and users can also choose to save the installation file for later use. Importantly, this download and installation are entirely free.

For uninstalling MT4 on Windows, users can access the Control Panel, select “Add or Remove Programs” (or “Programs and Features” in Windows 7), locate “MetaTrader – FXClearing,” and confirm the uninstallation.

Additionally, useful documentation is available, including the “MT4 User Guide” for platform features and the “FXCL Markets End-User License Agreement (EULA)” for legal terms.

In summary, this broker offers the widely trusted MetaTrader 4 (MT4) platform, accessible across various devices and operating systems. MT4 is known for its user-friendly interface and robust trading capabilities, making it a preferred choice for traders of all levels.

Customer Support

Customer Support at this broker is easily accessible through various means, providing traders with multiple options to address their inquiries or concerns.

Contact Options:

1. Email Support: Traders can reach out to the broker by sending an email. The required contact details include your name, email address, MT4 Account number, and the nature of your inquiry or message. This method allows for detailed communication and documentation of queries.

2. Registered Address: The broker provides its registered address as Suite 305, Griffith Corporate Center, P.O. Box 1510, Beachmont, Kingstown, St. Vincent and the Grenadines. While this address is primarily for official purposes, it can serve as a reference point.

3. Email Addresses: The broker offers specific email addresses for different purposes, such as general support inquiries via support@fxclearing.com and bonus-related requests via rebate@fxclearing.com. This segmentation allows for efficient handling of various types of requests.

Customer-Centric Approach:

The broker's customer support team aims to provide timely and helpful assistance to traders. Whether it's inquiries about trading, account management, technical issues, or bonus-related matters, traders can expect a dedicated response based on the nature of their query.

The provision of specific email addresses for different types of requests ensures that inquiries are directed to the appropriate department, streamlining the support process. This tailored approach allows for more efficient and effective customer service.

In summary, this broker offers a customer support system designed to meet the diverse needs of traders. With multiple contact options and specialized email addresses, traders can easily reach out for assistance and expect a customer-centric approach to addressing their queries and concerns.

Educational Resources

FXCL Markets offers a robust array of educational resources to support traders at all levels. These resources include:

1. Forex Glossary: FXCL Markets provides a comprehensive Forex glossary, offering traders valuable definitions and terminology essential for their trading journey.

2. Market Analysis Overview for Beginners: Tailored for novice traders, this overview introduces the fundamental concepts of market analysis, encompassing both fundamental and technical aspects.

3. Analysis Theory: FXCL Markets recognizes the importance of proper market analysis. Their educational materials delve into the intricacies of fundamental and technical analysis, empowering traders to make informed decisions.

In essence, FXCL Markets' educational resources cover the essentials, making it a valuable hub for traders seeking to enhance their trading knowledge and skills. Explore these resources further on the FXCL Markets Education page.

Summary

FXCL Markets is a Forex broker offering various trading instruments across categories like Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and more. Traders can choose from three account types, each with distinct features to cater to their preferences. The broker provides the popular MetaTrader 4 (MT4) trading platform, accessible on multiple devices. Traders can deposit and withdraw funds through various methods, making transactions easy and secure. FXCL Markets places emphasis on customer support, offering multiple contact options and specialized email addresses for inquiries. Additionally, they provide a range of educational resources to support traders at all levels, including a Forex glossary and market analysis materials. It's important to note that their previous regulatory license has been revoked, and traders should exercise caution.

FAQs

Q1: What is FXCL Markets？

A1: FXCL Markets is a brokerage firm that offers online trading services in various financial markets, including Forex, Precious Metals, Commodities, and more.

Q2: Is FXCL Markets regulated？

A2: FXCL Markets previously held a retail forex license regulated by the Vanuatu Financial Services Commission (VFSC), but the license was revoked. Traders should conduct further research to understand the implications of this revocation.

Q3: What trading platforms does FXCL Markets offer？

A3: FXCL Markets provides the MetaTrader 4 (MT4) trading platform, available for different operating systems, including Android, iOS, Windows, macOS, and web-based.

Q4: What are the account types at FXCL Markets？

A4: FXCL Markets offers three types of accounts: Fixed Spread, Floating Spread, and Special Accounts, each designed to cater to specific trading preferences and conditions.

Q5: How can I contact FXCL Markets' customer support？

A5: You can contact FXCL Markets' customer support by sending an email to support@fxclearing.com for general inquiries or rebate@fxclearing.com for bonus-related requests. Additionally, you can find their registered address in St. Vincent and the Grenadines for reference.